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Job Description
We are looking for a candidate who is a creative problem solver, will work in coordination with cross-functional teams to design, develop, and maintain our next-generation websites and web tools. It is a technological position where excellent knowledge of the software development life cycle is a must to develop new projects and support the existing ones.
Skills:
- At least 2 years experience as a Node.JS developer
- Extensive knowledge of Javascript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3
- Good understanding of Agile/Scrum
- Knowledge of Node.js frameworks available for it such as Express, Loopback, Nest.JS)
- Proficient understanding of code versioning tools such as Git
- Knowledge of typescript.
Responsibilities:
- Develop quality software and web applications
- Analyze and maintain existing software applications
- Design highly scalable, testable code
- Discover and fix programming bugs.
- Will be working with MongoDB, Typescript, Node.js, React
- Architect and build the backend for corresponding web services (Node.JS and related framework)
Role Overview:
We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology
foundation for our Support Excellence function. This role sits at the intersection of engineering,
product, and operations ensuring that our internal teams and, eventually, our end users
experience seamless, efficient, and data-driven support.
You will lead a small but high-impact team of engineers, own the support tooling roadmap, and
implement solutions that handle ticket triage, data quality issues, automation, and integrations
with our healthcare SaaS platform.
This is a hands-on technical leadership role ideal for someone who thrives on solving
operational challenges through technology, building frameworks from scratch, and enabling
customer-facing and internal support teams to scale effectively.
Key Responsibilities
1. Build & Enhance Support Platform:
● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,
knowledge bases, and automation bots.
● Design and implement scalable support frameworks, ensuring fast triage, data-driven
escalation, and high-quality resolution.
● Integrate support tooling with product backend, CMS, and analytics systems to enable
context-aware assistance.
2. Technical Leadership & Delivery:
● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,
and coding standards.
● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,
maintainable solutions.
● Partner closely with Program Managers and Business Analysts to translate requirements
into technical execution.
3. Automation, Data & AI-Driven Support:
● Implement automation workflows (bots, routing, notifications) to reduce manual load and
optimize SLA adherence.
● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive
resolution.
● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).
● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.
● Restore transparency and speed between business stakeholders and tech teams.
4. Cross-functional Collaboration:
● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured
early in the roadmap.
● Serve as the engineering voice in discussions on escalation flows, release readiness, and
customer-facing support enablement.
● Collaborate with content and ops teams to power self-service experiences (knowledge
bases, FAQs, in-app help).
5. Documentation & Knowledge Management:
● Maintain technical documentation for support tooling, workflows, and integrations.
● Contribute to knowledge bases (internal + external) alongside ops and content teams.
● Foster a documentation-first culture to enable faster onboarding and smoother
collaboration.
What We’re Looking For
Must-Have
● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead
role.
● Proven track record in building internal platforms, support tools, or automation systems.
● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration
experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira
Service Management).
● Experience leading small teams and owning delivery from design → build → release.
● Excellent problem-solving skills with a bias for execution in fast-paced environments.
Nice to Have
● Exposure to SaaS or healthcare platforms with multi-tenant architecture.
● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).
● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).
● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).
Job Description
Build and maintain bots on Azure platform. Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments
Qualifications
- a) 5 years of experience in software development with clear understanding of the project life cycle
b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
c) Hands on experience with Machine Learning based chat bots
d) Experience with Azure bot services like Text Analytics etc.
e)Strong database skills and hands-on experience on databases like SQL Server/Oracle - f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
- g) Strong experience designing and working with
with service-oriented architectures (SOA) and WebAPIs.
- h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET
- i) Knowledge of Python and NodeJS is a plus
- j) Ability to design and optimize SQL Server 2008 stored procedures.
- k) Experience with JQuery, CSS3, HTML5 or similar technologies.
- l) Ability to adapt quickly to an existing, complex environment.
Roles and Responsibilities
- Ability to work on diverse backend stack such as Node JS, Java, Express JS
- Ability to work on diverse frontend stack such as React JS, Angular 6/7/8/9, HTML5, CSS3
- Ability to deliver quick POC’s using cutting edge technologies.
- Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
- Design, develop, and unit test applications in accordance with established standards
- Developing, refining, and tuning integrations between applications. Analysing and resolving technical and application problems.
- Ability to debug application.
- Should have complete knowledge on developing RESTful Services.
- Should be able to also work in agile development methodology.
Competency Requirements
- Experience in NodeJS, Java and development using AngularJS / ReactJS
- Experience in front end frameworks such as Angular.js, React.js, Bootstrap, Foundation etc
- Experience in client/server application development
- Knowledge of agile development methodologies
- Knowledge of unit testing theory
- Knowledge of AWS cloud
- Experience in Java, Python and Go will be added advantage
Architect
Experience - 12+ yrs
About Wekan Enterprise Solutions
Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability
requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.
Job Description
We are looking for passionate architects eager to be a part of our growth journey. The right candidate needs to be interested in working in high-paced and challenging environments leading technical teams, designing system architecture and reviewing peer code. Interested in
constantly upskilling, learning new technologies and expanding their domain knowledge to new industries. This candidate needs to be a team player and should be looking to help build a culture of excellence.
Do you have what it takes?
You will be working on complex data migrations, modernizing legacy applications and building new applications on the cloud for large enterprise and/or growth stage startups.
You will have the opportunity to contribute directly into mission critical projects directly interacting with business stakeholders, customer’s technical teams and MongoDB solutions Architects.
Location - Chennai or Bangalore
● Relevant experience of 12+ years building high-performance applications with at least
3+ years as an architect.
● Good problem solving skills
● Strong mentoring capabilities
● Good understanding of software development life cycle
● Strong experience in system design and architecture
● Strong focus on quality of work delivered
● Excellent verbal and written communication skills
Required Technical Skills
● Extensive hands-on experience building high-performance applications using Node.Js
(Javascript/Typescript) and .NET/ Golang / Java / Python.
● Strong experience with appropriate framework(s).
● Well versed in monolithic and microservices architecture.
● Hands-on experience with data modeling on MongoDB and any other Relational or NoSQL databases
● Experience working with 3rd party integrations ranging from authentication, cloud
services, etc.
● Hands-on experience with Kafka or RabbitMQ.
● Hands on experience with CI/CD pipelines and atleast 1 cloud provider - AWS / GCP / Azure
● Strong experience writing and maintaining clear documentation
Good to have skills:
● Experience working with frontend technologies - React.Js or Vue.Js or Angular.
● Extensive experience consulting with customers directly for defining architecture or system design.
● Technical certifications in AWS / Azure / GCP / MongoDB or other relevant technologies
We are looking for a Backend Developer to join our team to build the first-of-its-kind product in the space - and we are looking for out-of-the-box thinkers with the original thought process and lateral thinking. The code you ship will be used by thousands of users every day helping them get their work done. You will join a young, dynamic and fast-paced environment, and work with cross-functional teams to design, build, and roll out products that deliver the company's vision and strategy.
Responsibilities :
- Backend development with Node.js, MongoDB and Typescript.
- Developing and testing flexible, scalable applications.
- Collaborate with Front end developers to produce optimum output.
- Think out of the box, discuss and implement your ideas over the phase.
Required skills :
- Strong knowledge in creating RESTFUL APIs(web service)
- Proficient understanding of code versioning tools: Git.
- Good knowledge of Docker & Shell scripting
- Basic knowledge of web fundamentals: HTML, CSS
- Experience in DevOps is an added advantage
About the team
Vakilsearch is on a mission to make Legal Simple. We are the leaders in Indian Legal, Tax and Compliance. Our mission is simplifying businesses to be in compliance with Government through end to end process and workflow automation. This is the key initiative of Vakilsearch as we look to revolutionize legal space in India.
We are a technology-driven platform, offering services that cover the legal needs of start-ups and established businesses. Some of our services include incorporation, government registrations & filings, accounting, documentation and annual compliances. In addition, we offer a wide range of services to individuals, such as property agreements and tax filings. Our mission is to provide one-click access to individuals and businesses for all their legal and professional needs.
Key Skills
- Strong proficiency with JavaScript
- Strong knowledge in JavaScript Object Oriented Programming
- Strong Knowledge of Node.js and frameworks such as Express
- Good Understanding of the nature of asynchronous programming model
- Good Understanding of callbacks and event emitters
- Good Experience in Node.js Module/Library development
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Proficient understanding of code versioning tools, such as Git
- Working experience with MongoDB or equivalent nosql data store
Tagalys provides intelligent merchandising solutions to mid-sized e-commerce brands around the world, like LEGO, Fila, Crocs, Tink, Ana Luisa, Ritu Kumar, EQVVS, Lack of Color, and Apollo 247. Our products include category merchandising tools, search, recommendations, and a full analytics suite. Over the last three years, we have scaled from a two-person founding team to over 15 people. During this time, we’ve received amazing customer reviews on the quality of the product, and our customer support & success.
About the role
We are looking for a backend developer to help us execute our product roadmap faster. You will design, spec, develop, test, and deploy new features that can scale.
Your work could be related to:
- Defining new merchandising or reporting functionality
- Adding more advanced search capabilities
- Improving scoring/recommendation models
- eCommerce platform integrations/API implementations
- Load testing/scaling features as we continuously grow
- Something new. There are always interesting new challenges that come our way. Here are a couple of things we’ve worked on recently:
- Managing background jobs with competing performance goals like quick turnaround while staying within platform API limits
- Embedding and dynamically changing products in an email even after sending it
- Managing and coordinating multi data-center processes
Requirements
- 1-3 years of experience in Ruby On Rails (or a similar MVC framework like Express or Django). You are comfortable with Routes, Migrations, Models, Callbacks, Validations, and so on.
- Ability to design clean, scalable data structures for new features.
- A good understanding of design patterns so that complex processes are written in a maintainable way.
- Knowledge of managing source code with Git.
- Comfortable in a Linux OS.
- Good communication skills, and ability to clearly plan and describe features before building.
Benefits
- Challenging, exciting work, at scale
You get to understand the challenges our customers face first-hand, and collaboratively design and build amazing solutions that will be used by millions of shoppers through billions of API requests. There’s always something new and exciting to build. - Have a direct impact
Seven engineers currently build, refine, and scale the entire product. Working in a small team means you will have a say in the way the product is built, and your performance will have a direct impact on the company’s outcome. - Culture
Tagalys is a place for you to be yourself, enjoy your work, and achieve your potential. We love the energy that comes from working with smart people in a simple and welcoming environment. We design our workflow to make sure you are also able to focus on everything else in life that is important: family, friends, and health. - Benefits
You get great pay, coupled with flexible hours, a hybrid work model, and comprehensive insurance for your and your dependents. For the people contributing significantly, we also offer ESOPs so there is an opportunity to build wealth as you help the company grow.
Must haves
- At least 3 years of professional programming experience in Ruby on Rails.
- Solid fundamentals with software development, systems, troubleshooting, and teamwork
- Strong testing habits, passionate towards unit testing and TDD.
- Good understanding of RDBMS like MySQL, PostgreSQL
- Strong knowledge of git
- Good understanding of data structures
- Strong analytical and problem-solving skills
Good to have
- Experience with Javascript






