11+ Juniper Jobs in Delhi, NCR and Gurgaon | Juniper Job openings in Delhi, NCR and Gurgaon

Job Summary:

Job Description Combine your passion for technology, healthcare, and communications as an HCS Web/React UI Software Engineer. You will develop and improve our software workflow control systems through the full software development cycle from design to maintenance, while improving hospital communication and performance. This role will work on re-engineering existing applications into the SAAS model using state of the art technologies.

Primarily responsible for technical leadership, support, and guidance to local engineering teams, ensuring that projects are completed safely, efficiently, and within budget as well as overseeing the planned maintenance programs of facilities.

Key Responsibilities:

• Oversee and coordinate all facilities management and project activities, including maintenance, renovation, and remodeling projects.

• Lead and manage facility-related projects, such as renovations, expansions, or relocations. Develop project plans, allocate resources, set timelines, and monitor progress to ensure successful completion within budget and schedule.

• Oversee relationships with external vendors, contractors, and service providers. Negotiate contracts, monitor performance, and ensure compliance with agreed-upon terms and service level agreements.

• Identify and implement best practices in facilities management. Ensure facilities comply with all relevant codes, regulations, and health and safety standards. Stay updated on changes in regulations and implement necessary changes to maintain compliance.

• Oversee facilities planned maintenance programs.

• Monitor project progress, identify risks, and implement mitigation strategies.

• Lead and oversee engineering projects within the Dubai & Northern Emirates region.

• Prepare financial reports and forecasts for management review.

• Identify and mitigate project risks and issues.

• Ensure compliance with environmental, health, and safety regulations.

• Generate progress reports, status updates, and other project-related documentation as required.

• Ensure that all project deliverables are of the highest quality, and that they meet the requirements of the project scope.

Qualifications:

• Bachelor's Degree in engineering or related fields.

• Engineering qualifications in Electrical or HVAC disciplines will be an advantage.

• 5 - 10 years of experience in Engineering in Healthcare setup or a similar field.

• Strong analytical and problem-solving skills.

• Must have hands-on experience in hospital systems.

• Ability to think critically and maintain a high level of confidentiality.

• Must be willing to participate in crisis management at facility level.

• Strong interpersonal, verbal, and written communication skills.

• Familiarity with project management software.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

• Understanding of SDLC & OOPs concepts.

• Must have experience with ASP.NET with C#

• Good knowledge of SQL server / POSTGreSQL database

• Basic Knowledge of javascript, JQuery, CSS, HTML5, Bootstrap

• Ability to design Web architecture.

• Ability to bug fixing in existing projects.

• Knowledge of functions, procedure, triggers.

• Ability to write optimized sql query.

• Good knowledge of developing Desktop Application

• Knowledge of WCF, Web Services and file management.

• Knowledge of digital signature is preferred.

• Should be able to work in a team environment.

• Strong in Software Development and Problem Solving Skills.

• Design, Develop and Unit Test software independently.

• Also should be able to understand the existing applications and should be in position to reengineer the codes to latest .Net technologies.

• Freshers: Should have B.Tech background and should have strong in problem solving skills.

What will you do?

• Act as senior level escalation point for technical remediation of incidents and service requests.
• Work as L2 resource in AWS Cloud infrastructure and system administration team providing technical support and resolving issues
• Troubleshoot technical issues faced which could be related to external interfaces, networking, application and Ubuntu configuration, IIS Configuration, Linux Servers etc.
• Resolving urgent and immediate requests by support team in a vibrant and demanding environment.
• Test upgrades and patches from development team prior to client rollout
• Document the Interface testing and other details, update and complete all handovers.
• Coordinate directly with on-site IT, vendors, off-site helpdesks over email or phone calls to complete technical assignments.
• Do audit of new implemented properties for initial few weeks and identify the repeated issues reported by property.

Technical Competencies you’ll possess:

• Strong Linux and Windows Administration skills
• In depth knowledge of the windows servers & Linux servers.
• Good understanding of AWS Cloud Infrastructure, Networking, Firewall, Infrastructure, SQL and IIS Configuration, Ubuntu Configurations and MySQL.
• Working knowledge of interfaces and integrations of systems.
• Enhanced troubleshooting skills.
• Possess a good understanding of Internet based technologies including DNS, Security, IP Routing,- SSH, FTP, HTTP/HTTPS, Email Routing, etc.

• Manage and build an overall email marketing strategy.
• Create various email lists and campaigns.
• Test every campaign's success.
• Determine email marketing KPIs.
• Develop and present reports on a weekly basis.
• Develop a lead generation strategy.
• Create smart email lists.
• Increase email subscriptions.
• Analyze data to get smart insights.
• Ensure marketing message is conveyed clearly and delivered properly to prospects.
• Ensure messages are mobile-friendly.
  Follow up on interested respondents.
• Distributing emails through the use of automation software.

• Strong analytical skills -ability to understand and analyze business requirements.
• Excellent problem solving and communication skills.
• Strong sense of teamwork, personal integrity, responsibility, and accountability
• Experience working with demanding deadlines, high workload, and some degree of conflicting priorities
• Able to learn quickly with minimal supervision
• Should have extensive knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Methodologies and processes
• Must have experience in Functional Testing, Integration Testing, User Acceptance Testing (UAT), Performance Testing, Portal Testing, Translation Testing, Usability Testing
• Must have experience is writing test cases and test strategies based on the customer requirements
• Minimum 3 years to maximum 6 years of SAP Functional Testing experience
• Experience in independently solving Business problems related to Testing and able to drive continuous improvement in Testing space
• Able to bring in Industry Best Practices and arrive at Strategies to benchmark and drive the maturity of Testing Processes
• Experience in Test Management using JIRA
• Experience in Preparation, Execution, Validation, Documentation of Test Processes
• Define, manage and create test data for Demo systems
• Experience in interface testing between SAP & non-SAP applications is needed for specific customers
• Functional knowledge in SAP PM, SAP PLM, SAP MM and SAP ISU will be a plus
• Experience with SAP Mobile Platform is a plus
• Experience of automation test tools will be an added advantage
• Experience in eCATT is a plus
• Experience in setting up Demo data is a plus
• Experience in working with LSMW is a plus

Responsibilities:

• Performing an end-to-end recruitment process of identifying the job vacancy, analysing the job requirements, sourcing apt candidates from various platforms, reviewing applications, screening, shortlisting and selecting the right candidate.
• Help develop and tailor company HR policies, educate the team, and continue to make Wherehouse great, progressive place to work.
• Act as a cultural ambassador and help drive agency events and culture initiatives.
• Foster positive employee relations and work to solve any employee issues that surface or are brought to your attention.

Requirements:

• HR Generalist with experience of 1-2 Year/s, preferably in a B2B SAAS Company.
• Strong interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Thorough knowledge of employment- related laws and regulations.
• Extensive knowledge of HR policies and systems.
• Ethical, respectful, and able to deal with confidential and sensitive matters.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Must have thorough industrial knowledge.
• Professional approach to time, costs and deadlines.