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SAP ABAP Developer with CRM Expertise
Location: Bangalore (Hybrid)
Experience: 10-15 Years
Job Summary
We are seeking a Senior SAP ABAP Developer with extensive CRM domain expertise to design, develop, and enhance custom ABAP solutions within SAP CRM environments. The role focuses on OOPs-based development, Web UI customizations, BRF+ rules, integrations, and Service Contracts processes to deliver robust CRM applications.
Key Responsibilities
- Develop custom ABAP objects including reports, interfaces, enhancements, forms, and modules using OOPs concepts in SAP CRM context.
- Customize and enhance SAP CRM Web UI components, navigation, and user interfaces using Component Workbench and UI Configuration Tool.
- Design and implement business rules using SAP BRF+ for CRM processes and decision automation.
- Build and maintain integration scenarios using IDocs, BAPIs, RFCs, and APIs between SAP CRM and external systems.
- Configure and develop Service Contracts processes including creation, pricing, billing integration, and contract management.
- Follow Agile methodologies for development sprints, code reviews, testing, and deployment using tools like Jira/ADO.
- Analyze business requirements, create technical specifications, and ensure high-quality deliverables with minimal defects.
- Troubleshoot production issues, perform performance tuning, and provide L2/L3 support for CRM applications.
- Collaborate with functional teams, architects, and stakeholders for end-to-end CRM solution delivery.
Mandatory Skills & Experience
- 10-15 years hands-on SAP ABAP development experience specifically in SAP CRM applications.
- Expertise in OOPs ABAP with custom objects (reports, ALVs, enhancements, BADIs, user exits).
- Strong SAP CRM Web UI development (Component Workbench, UI enhancements, navigation, AET).
- Proven experience with SAP BRF+ for rule-based decision making in CRM scenarios.
- Hands-on integration development using IDocs, BAPIs, RFCs, REST/SOAP APIs for CRM-external system connectivity.
- Deep domain knowledge of SAP CRM Service Contracts processes and configurations.
- Proficiency in Agile development practices and modern development tools.
Preferred Qualifications
- Experience with SAP CRM 7.0/7.3, SAP S/4HANA CRM extensions.
- Knowledge of SAP Cloud Platform Integration (CPI) or SAP PI/PO.
- Exposure to Fiori/UI5 developments for CRM mobile/web interfaces.
- SAP certifications in ABAP or CRM modules.
React Native
Javascript Ensure product delivery is fast, low-cost and sustainable.
Take responsibility from development to customer support.
Research and implement things wherever needed, improve efficiency using
automation, and methods like test driven development.
Setting up events for user, performance and error analytics.
Participate in product and design ideation, collaborate with the team to
implement high-quality features.
Skills & Qualifications
2+ years of experience in software development preferably B2C experience.
Experience in React native, Javascript.
Experience with popular React workflows (such as Flux or Redux).
Familiarity with newer specifications of ECMAScript (ES6 & ES5 ).
Familiarity with RESTful APIs.
Experience in working with the MERN stack or similar frameworks
Working knowledge of git for version control.
Understanding of Unix tools.
Strong proficiency in JavaScript, including DOM manipulation and the
JavaScript object model
NodeJS (Node.js)
Angular (2+)
MongoDB
Spring Boot
Java
PythonApply Link - https://tally.so/r/wv0lEA
Key Responsibilities:
- Software Development:
- Design, implement, and optimise clean, scalable, and reliable code across [backend/frontend/full-stack] systems.
- Contribute to the development of micro services, APIs, or UI components as per the project requirements.
- System Architecture:
- Collaborate and design and enhance system architecture.
- Analyse and identify opportunities for performance improvements and scalability.
- Code Reviews and Mentorship:
- Conduct thorough code reviews to ensure code quality, maintainability, and adherence to best practices.
- Mentor and support junior developers, fostering a culture of learning and growth.
- Agile Collaboration:
- Work within an Agile/Scrum framework, participating in sprint planning, daily stand-ups, and retrospectives.
- Collaborate with Carbon Science, Designer, and other stakeholders to translate requirements into technical solutions.
- Problem-Solving:
- Investigate, troubleshoot, and resolve complex issues in production and development environments.
- Contribute to incident management and root cause analysis to improve system reliability.
- Continuous Improvement:
- Stay up-to-date with emerging technologies and industry trends.
- Propose and implement improvements to existing codebases, tools, and development processes.
Qualifications:
Must-Have:
- Experience: 2–5 years of professional software development experience in [specify languages/tools, e.g., Java, Python, JavaScript, etc.].
- Education: Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
- Technical Skills:
- Strong proficiency in [programming languages/frameworks/tools].
- Experience with cloud platforms like AWS, Azure, or GCP.
- Knowledge of version control tools (e.g., Git) and CI/CD pipelines.
- Understanding of data structures, algorithms, and system design principles.
Nice-to-Have:
- Experience with containerisation (e.g., Docker) and orchestration tools (e.g., Kubernetes).
- Knowledge of database technologies (SQL and NoSQL).
Soft Skills:
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
Python
Django
FlaskKey Responsibilities:
- Design, develop, implement and evolve our backend platform (whose APIs and functionality provided are used by other game services, apps, and admin back office)
- Develop highly efficient, robust, quality code for applications and services
- Maintain clean coding practices
- Enhancing and supporting existing functions, some of which are 24/7
- Supporting product owners as required
- Providing support to the testing team during testing phases of the projects
- Contributing to solution proposals as required
- Creating work effort estimates as required
- Mentor, train on the best practices junior software associates and other team members.
Key Competencies (Functional):
- Clean coding practices
- Knowledge of scalable web architectures is required
- A solid understanding of Linux, JVM is required
- Knowledge of DevOps, Docker, Build Pipelines is good to have
- Knowledge of git workflow is essential
- Working with SOA, Microservices.
Any specific knowledge / experience:
- Functional programming experience with immubtable datastructures is required
- Knowledge of Erlang / Elixir is a plus.
- Knowledge of Clojure is perfect
About the Role
Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.
About us
Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.
We are a young company with humble beginnings in 2011 that grew from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.
Why should you join us?
- You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
- You enjoy resolving customer issues and providing feasible solutions.
- You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- You consistently thrive for excellence.
What will you do?
- You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
- You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
- You will explore customer data to identify trends with the objective of issue resolution.
- You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
- You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
- You will be working in different shifts so as to ensure the client issues are addressed on time.
What we look for?
- 2-5 years of experience in 24x7 customer support operations.
- You have experience in B2B Software support and understanding of Saas platforms
- You have excellent communication skills, ability to identify complex customer problems.
- You possess a sense of urgency for problem resolution and knows where to go for that resolution.
- You have the eagerness for learning and staying up-to-date on new product or policy changes.
- Start-up experience would be a plus.
- You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.
- Work with product and business stakeholders to prepare test cases and plan
- Build, enhance and maintain automation frameworks for scalability, stability, and performance
- Write new automated tests for existing and new features
- Collaborate with QA Engineers to develop effective strategies and test case documentation
- Create logs to document testing phases and defects
- Report bugs and drive them to closure by collaborating with development teams
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
What Makes You A Great Fit
- Experience with test frameworks, regression testing, and QA methodology
- Ability to document and troubleshoot errors
- Desire to be a perfectionist
iOS App Development
Swift
Objective CThe brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
What you will do:
- Designing and building advanced applications for the iOS platform
- Collaborating with cross-functional teams to define, design and ship new features
- Unit-testing code for robustness, including edge cases, usability, and general reliability
- Working on bug fixing and improving application performance
- Continuously discovering, evaluating and implementing new technologies to maximize development efficiency
Candidate Profile:
What you need to have:
- Expert with Swift (swift 4.0 & above) and Cocoa Touch
- Experience with iOS frameworks such as Core Data, Core Animation, etc.
- Experience with offline storage, threading, and performance tuning
- Must have experience in BLE and BT
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Understanding of Apples design principles and interface guidelines
- Experience with performance and memory tuning with tools such as Instruments and Shark
- Familiarity with cloud message APIs and push notifications
- Familiarity with the MVC and MVVM design patterns
- Knowledge of the open-source ecosystem and the libraries available for common tasks
- Experience building, testing and distributing native apps that consume RESTful services
- Hands-on coding, systems analysis, design, and delivery of projects assigned
- At least three native iPhone applications deployed in the marketplace
- Should have Knowledge in Apple Certificate/Profile creation and maintenance
- Knowledge in SDK integration into iOS app & Realm Database is an added advantage
- Proficiency of code versioning tools such as GIT
React NativeJavascript
Redux/FluxJob Description:
1. Capability to develop highly responsive mobile applications (iOS & Android).
2. Designing state-less components in React Native. State management with any of Redux, mobX or Flux.
3. Hands-on experience on Redux.
4. Writing modular, reusable, maintainable, well documented, and fully tested code.
5. Understanding of native build tools like Gradle, Android Studio, XCode etc.
6. Should be passionate about UI / UX of a product.
7. Capability to maintain code that is easy to understand.
8. Write tests for automation so that the app can be tested easily.
9. Capability to take advantage of native APIs for deep integration of all platforms.
10. Build pixel-perfect, buttery smooth UIs across both mobile platforms.
11. Leverage native APIs for deep integrations with both platforms.
12. Diagnose and fix bugs and performance bottlenecks for performance that feels native.
13. Reach out to the open source community to encourage and help implement mission-critical software fixes.
14. Transition existing React web apps to React Native.
Location: Mohali, Gurugram, Bangalore, Chennai, Pune.
JavaJob Type: Full-time
Job Summary: Adobe Experience Manager (AEM) Architects are a crucial part of our team. They bring the experience designs to fruition to achieve the business goals of the organization. As an AEM Architect, in this role it's important to step back and look at the big picture to see how the solution fits with the overall vision. Our AEM Architects working with our clients, as the go-to person collaborating with top-notch engineers to create and bring the experience into the real world for their customers/users.
Requirements for this role include:
• Ideal candidate shall possess extensive Adobe Experience Manager (AEM) development experience with strong Java/J2EE background
• 10 to 12 years of IT experience with at least 4 years of experience in AEM
• Understand the business, current and envisaged business and IT models, be a part of the core group of architects to
execute tactical and strategic initiatives
• Strong understanding of the AEM platform, architecture and infrastructure setup, management and performance
optimization to include Apache Sling, Apache Felix (OSGi) and the various implementations of the Java
Content Repository (JCR)
• Hands on experience and well versed in template/components/workflows, Sling API’s and integration of AEM
with other systems like Single Sign-On (SSO)
• Experienced back-end and web service developer
• Strong understanding CMS platform, architecture and infrastructure setup, management and integrations with
SSO, other J2EE implementations is highly preferred
• Candidate with a strong background in implementation of large Web Content Management Systems (CMS) is
highly preferred
• Experience with other offerings under Adobe Marketing cloud such as Adobe Analytics, Target, Campaign is a
plus
• Excellent communication skills both spoken and written with effective stakeholder management skills is expected • Ability to mentor, handle and work collaboratively with development, quality and user experience teams is highly
preferred
• Ability to support deployment of applications to the various environments using DevOps tools and methodologies • Conversant with communicating and leading globally diversified teams across time zones and Agile centric
delivery models is a plus
• Strong problem-solving skills and the abilities to analyse quantitatively, scope technical requirements and
effectively architect solutions with appropriate tools is essential Qualifications:
Education and Experience requirements include:
• At least a Bachelor's Degree in Engineering, Science, Math or Business
• Experience with implementing Web Content Management Systems on a large scale is required • Ability to create architecture diagrams using tools like Visio or other modern tools
• Effectively use services and APIs, key customizations and extensions of the systems
• Work collaboratively with other application teams
• Work with globally diversified team in different time zones
• Guide & mentor other team members
• Work on more than one project simultaneously
• Self-starter with excellent written and verbal communication skills
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