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Job Title: Customer Service Representative – Healthcare – FEMALE
Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)
Department: Customer Service
Reports To: Operations Manager
About Miror
Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in
Summary
We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.
Key Responsibilities
· Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.
· Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.
· Communicate with customers through phone calls, WhatsApp, email, and SMS.
· Execute and manage WhatsApp and email marketing activities.
· Record, update, and maintain accurate customer information, interactions, and feedback in the system.
· Follow up with customers to ensure satisfaction and support patient engagement.
· Collaborate with internal teams to ensure smooth communication and customer experience.
Requirements
· Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.
· 3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.
· Strong verbal and written communication skills with persuasive ability.
· Proficiency in MS Office and basic computer applications.
· Customer-oriented mindset with strong problem-solving skills.
· Ability to multitask and work in a fast-paced environment.
Key Skills
· Customer Service Excellence
· Healthcare Product Knowledge
· Strong Communication & Relationship Management
· Empathy, Patience, and Active Listening
· Attention to Detail
· Time Management
Why Join Us?
· Work at the intersection of healthcare, community, and technology
· Directly impact the lives of women across India and beyond
· Flexible work environment and collaborative team
· Opportunity to grow with a purpose-driven startup
How to reach me?
Message me here
Check us out on – www.miror.in
Best Regards,
Indrani Dutta
Senior HR Manager
www.miror.in
- Strong Engineering Manager Profile
- Mandatory (Experience 1) – Minimum 9+ years of software development experience.
- Mandatory (Experience 2) - .Must have Hands-on experience in at least one backend language such as Java, Python, or Golang.
- Mandatory (Experience 3) - Must have 2+ years of experience in a people management/leadership role.
- Mandatory (Company) – B2C Product company (preferably in the eCommerce domain), NOTE: If candidate is working in a the marketplace like Flipkart, Amazon,the they should have experience in consumer/demand side of the marketplace.
Ruby on Rails (ROR)
Python
NodeJS (Node.js)We are a passionate, dynamic, and balanced team. Our culture is open, direct, and merit-oriented. Our team has enormous depth across insurance, technology, fintech, strategy and investment. We have great investors partnering with us to help achieve our vision.
Riskcovry is one of the fastest growing startups in our space and we would love to have you onboard. Read more about us:
https://www.riskcovry.com/" target="_blank">https://www.riskcovry.com
https://www.linkedin.com/company/riskcovrycom/" target="_blank">https://www.linkedin.com/
We are looking for people who:
1. Have a strong bias for action and value speed over perfection.
2. Make decisions with this ethos: Customer > Company > Team > Me
3. Thrive in a flat and open organization
4. Recognize that frugality is the key to efficiency
5. Are self-starters and have a natural tendency to own company and team goals
Roles & Responsibilities
Responsibilities:
- Responsible for providing technical leadership, design and development of complex pieces of the service oriented architecture based platform.
- Modelling Database Design for large scale applications.
- Develop for performance engineering.
- Design for the right use of micro services, containerization and observability.
- Drive technology and product innovation through rapid prototyping and iterative development.
- Create reference implementation for our integrations and for backward compatibility.
- Not interested in managerial responsibilities
Requirements, Desired Skills and Experience
- Tech Stack based on Ruby-on-Rails, Python-Django or Node.js frameworks.
- Engineering degree
Opportunities for the right candidate
- Build and develop SaaS and PaaS products from scratch
- Build the best-in-class UX based products
- State of Art technologies (Latest trends in the industry)
- Work with a well-knit team, almost like one’s family
- Startup culture and advantages of working in a co-working space
- Performance based career progress and high visibility with management and founders
About the company:Out Client is Entertainment Network (ENIL), owns 73 frequencies and is advertising partner for another 3, across 63 cities, making it India’s largest private FM radio broadcaster
Requriment:
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· To ensure revenue generation for the company · Making sales calls Ø Preparing client proposals &presentations Ø Plan weekly sales cycle by doing account mining of the allocated accounts through client meetings accordingly Ø Preparing sales related reports including daily call reports, weekly reports, sales projection report, monthly sales plan etc. Ø Maintain strong relationships with clients and agencies in the person’s portfolio · Market Information Ø Conducting competition tracking and monitoring on frequent basis Ø Understand in detail about client spends at a brand level and then develop Go to Market approach Ø To look at broader perspective, think through ideas and create solutions for clients via upselling & cross selling of various properties Ø Media Tracking to generate prospects · Follow up and ensure that monies are collected on time including sending appropriate reminders to clients and agencies for payment
TECHNICAL SKILLS & QUALIFICATION REQUIRED: · UG/PGDM
PERSONAL ATTRIBUTES: · Collaboration · Ability to work under pressure · Adaptability · Strong branding focus · Good Communication Skills · Understanding of local market & language is mandatory · Must be willing to travel locally for client meetings
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Python
Django
FlaskWe are looking for a Senior Python Developer to join our engineering team and help us develop and maintain various software products. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end.
Python Developer responsibilities include designing product, writing, and testing code, debugging programs, and integrating applications with web services.
Skills And Qualifications
• Expert in Python, with knowledge of multithreading and multitasking framework
• Expert in PySpark and Spark Framework
• Expert in Docker and Container Environment.
• Strong unit test and debugging skills
• Knowledge on MySql, Hive, Hadoop and NoSQL Databases
• Good Understanding of event-driven programming in Python
• Hands on experience on Kubernetes and container management using Kubernetes on Azure Cloud
• Hands on experience on Azure Cloud Load Balancer and VPC networking
• Good Understanding of Azure Cloud services
• Knowledge of user authentication and authorization between multiple systems, servers, and environments. eg. Single Sign On (SSO)
• Proficient understanding of code versioning tools as Git
• Understanding of accessibility and security compliance
• Implement security and data protection solutions
• Coordinate with internal teams to understand user requirements and provide technical solutions
- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills Required
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
- communication
- Fluent English
Lead Product Manager, Corporate Business
About the Organization
Sportz Village is India`s No. 1 Youth Sports Platform.
With its mission to get 100 million children to play in a sustainable and scalable manner, Sportz Village has partnered with several Schools, Corporates, Governments, Academies and parents across 250 locations in India, and has a significant presence in UAE as well.
Sportz Village uses play and sport as a fun and engaging way to ensure children love the experience while achieving goals around fitness, health, academic outcomes, sporting outcomes and continuing to be on their sporting journey for life; an aspect which has become crucial for families in India and across the globe.
Sportz Village is backed by Gaja Capital, a leading Private Equity firm.
The leadership team at Sportz Village has a deep connect with sports and many of them are alumnus of reputed B-schools and universities such as IIT, IIM, SP Jain to name a few, and come with a rich experience of work at companies like Citibank, Intel, Wipro, KPMG etc.
Know more about the organization and the team at: www.sportzvillage.com
About Lead - Product Management, Corporate Business,Sportz Village.
We are looking for a bright, and entrepreneurial product manager to support our Corporate business vertical – which includes ‘Sport for Change’ and “Experiential Sports Marketing’ platforms - to help us drive the planned business growth. The ideal candidate will bring an uncompromising market and customer focus, a passion for products (across the lifecycle –market research to release/ maintenance) – along with a data-driven/ digital mindset.
Job Title
Lead - Product Management, Corporate Business
Location
Anywhere
Job Purpose
This role will require your strategic and tactical skills - to help build and release products/ features based on market-feedback and build necessary user/ customer engagement. This is a high-visibility and cross-functional role that needs a team-player - with an immense opportunity to build on the solid foundation that our product and business teams have established. In this role, you will be responsible for driving the product strategy for the business – including helping create the positioning/ messaging and roadmaps for each of the products in the portfolio.
Key Accountabilities
• Plan and execute studies: researching, scoping, defining methodology, collecting and analyzing data, and presenting key findings and recommendations to the business.
• Identify areas for growth and create strategic product line roadmaps to help drive adoption of the product and differentiating features.
• Provide compelling value propositions, customer and consumer benefits and technical features that match the needs of different roles in customer organizations.
• Manage the pricing and plan structures for all products in the portfolio and support the outlined GTM for these products.
• Work with our business and content teams to create thought leading content – position
papers/ product education materials, surveys, case studies and customer success stories for different products.
• Educate both internal and external stakeholders on our product features and their benefits.
• Help publish product-related content on our website, feature pages, campaign landing pages.
• Equip our business development team with collaterals and sales tools they need to be successful in their work. Also support teams with quick concept notes and budgets preparation for proposals
• Analyze potential partner relationships for the product and lead the effort to integrate partner products (external) or from other Sportz Village businesses – into the roadmap.
• Work cross-functionally with product technology, marketing, business development – both within Corporate and across Sportz Village businesses to achieve the stated product goals.
Requirements
• Passionate about product development, product marketing, content/ story-boarding and digital/ technology
• Experience in conducting qualitative and quantitative research with the ability to find key trends within large data sets.
• Willingness to stretch from strategic thinking to the details of execution in order to drive exceptional business results.
• Masterclass level Excel and PowerPoint skills
• Ability to translate technical features to customer and business benefits.
• Prefer working in a collaborative, cross-team capacity. This role requires you to work across functions and departments to bring to life the product.
• Sharp analytical problem-solver and creative yet methodical orientation
• Excellent organizational and time management skills
• Experience working with data from multiple sources - web analytics, survey data and customer research.
• Keep abreast of the developments in the industry.
• 3-4 years proven track record in Product Management, Product Marketing. Prior experience in kids focused industries like EdTech, Gaming, Online Education is preferred.
Docker
KubernetesRuby on Rails (ROR)Role : DevOps Engineer
Experience : 1 to 2 years and 2 to 5 Years as DevOps Engineer (2 Positions)
Location : Bangalore. 5 Days Working.
Education Qualification : Tech/B.E for Tier-1/Tier-2/Tier-3 Colleges or equivalent institutes
Skills :- DevOps Engineering, Ruby On Rails or Python and Bash/Shell skills, Docker, rkt or similar container engine, Kubernetes or similar clustering solutions
As DevOps Engineer, you'll be part of the team building the stage for our Software Engineers to work on, helping to enhance our product performance and reliability.
Responsibilities:
- Build & operate infrastructure to support website, backed cluster, ML projects in the organization.
- Helping teams become more autonomous and allowing the Operation team to focus on improving the infrastructure and optimizing processes.
- Delivering system management tooling to the engineering teams.
- Working on your own applications which will be used internally.
- Contributing to open source projects that we are using (or that we may start).
- Be an advocate for engineering best practices in and out of the company.
- Organizing tech talks and participating in meetups and representing Box8 at industry events.
- Sharing pager duty for the rare instances of something serious happening. ∙ Collaborate with other developers to understand & setup tooling needed for Continuous Integration/Delivery/Deployment (CI/CD) practices.
Requirements:
- 1+ Years Of Industry Experience Scale existing back end systems to handle ever increasing amounts of traffic and new product requirements.
- Ruby On Rails or Python and Bash/Shell skills.
- Experience managing complex systems at scale.
- Experience with Docker, rkt or similar container engine.
- Experience with Kubernetes or similar clustering solutions.
- Experience with tools such as Ansible or Chef Understanding of the importance of smart metrics and alerting.
- Hands on experience with cloud infrastructure provisioning, deployment, monitoring (we are on AWS and use ECS, ELB, EC2, Elasticache, Elasticsearch, S3, CloudWatch).
- Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
- Knowledge of data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
- Experience in working on linux based servers.
- Managing large scale production grade infrastructure on AWS Cloud.
- Good Knowledge on scripting languages like ruby, python or bash.
- Experience in creating in deployment pipeline from scratch.
- Expertise in any of the CI tools, preferably Jenkins.
- Good knowledge of docker containers and its usage.
- Using Infra/App Monitoring tools like, CloudWatch/Newrelic/Sensu.
Good to have:
- Knowledge of Ruby on Rails based applications and its deployment methodologies.
- Experience working on Container Orchestration tools like Kubernetes/ECS/Mesos.
- Extra Points For Experience With Front-end development NewRelic GCP Kafka, Elasticsearch.
Identifies business opportunities by identifying prospects.
Sells products by establishing contact and developing relationships with prospects;
recommending solutions.
Outbound calling on data collected through lead generation activities / secondary data
sources.
Daily follow-ups on older leads and work on new leads.
PHP
Javascript
jQuery
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