About FirstPrinciples
Here is a case study of a client where we updated increased organic SEO by 350% https://firstprinciples.io/resources/keyword-strategy-boosted-organic-traffic/" target="_blank">https://firstprinciples.io/resources/keyword-strategy-boosted-organic-traffic/. You can find more resources here: https://firstprinciples.io/saas-resources/" target="_blank">https://firstprinciples.io/saas-resources/.
Who Are We Looking For
Our growing company needs an experienced and ambitious content writer with at least 6 years of experience to oversee the development, execution, and delivery of digital content across all our channels. The ideal candidate should know how to apply data analytics to personalize and optimize content. The Content team leader will manage an expanding team of Content team members, interact with different-level team members and build new opportunities across our client engagements. The Content lead will be a solid leader, a clear communicator, and possess great analytical skills.
You will be responsible for:
- Producing high-quality documentation. The audience is U.S based so the style of writing should be audience-specific.
- Provide QA and copy editing for content produced by writers.
- Help the team to create high-quality web pages.
- Act as the Content Manager and implement the Content Calendar / Content strategy.
- Liaise with content writers to ensure brand consistency.
- Speak with the Digital Marketing Manager regularly and inform of any issues.
- Proactively assess possible problem areas.
- Improve imagery and content creation processes to increase accuracy and reduce the time taken.
- Assess employee’s competencies and ensure that employees are adequately trained. Plan and assign work based on competencies. Train team using resources provided.
- Coach the team daily, so that business objectives are met consistently. Plan, manage and adjust staff levels to meet requirements.
- Assist with the recruitment process when / if required.
- Excellent written and verbal skills in English with atleast 6 years of experience as a Content Writer across various industries. Previous agency experience will be an added advantage.
- Previous experience in copywriting will be a strong plus.
- Prior experience using SEO best practices to create content.
- Experience in formulating the content strategy and content calendar along with experience of working and managing offshore parties
- Previous experience in recruitment and team building (desirable)
- Good IT systems knowledge and technical confidence.
- MS Excel competence for the creation of staff tracking reports along with strong analytical and problem-solving skills.
- Strong people and performance management skills with a mindset which is open to change, unlearning & relearning, if needed.
- A collaborative approach to working with others.
- The ability to lead and motivate a team of people to succeed by utilizing appropriate interpersonal styles (including leading by example, setting expectations
Shubham Vishwakarma
Full Stack Developer - Averlon
About FirstPrinciples
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Technical Product Support Specialist
Role Overview
As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.
This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.
Key Responsibilities
- Serve as the first point of contact for customer product and technical queries via email, chat, and calls
- Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
- Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
- Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
- Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
- Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
- Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
- Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers
Skills and Qualifications
- Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
- 2–3 years of experience in SaaS product support, technical support, or application support roles
- Strong analytical and troubleshooting skills with a structured problem-solving approach
- Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
- Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
- Strong written and verbal communication skills with a customer-first mindset
- Familiarity with SaaS products, web applications, and basic system integrations
Ideal Candidate
- Has a strong technical mindset and enjoys understanding how products work in depth
- Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
- Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
- Is detail-oriented, process-driven, and takes ownership of issues until resolution
- Views support as an opportunity to improve both the product and the overall customer experience
- Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations
Nice to Have
- Exposure to AI, EdTech, or enterprise SaaS platforms
- Working knowledge of APIs, SSO, LMS, or CRM integrations
- Experience creating help guides, product walkthroughs, or customer training materials
Why Join Us
- Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
- Direct exposure to enterprise customers and real-world SaaS adoption challenges
- Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
- Chance to contribute to innovative, AI-driven products shaping the future of corporate learning
Key Responsibilities:
Drive B2B sales growth and achieve revenue targets in the industrial segment.
Utilize platform to generate leads and expand business opportunities.
Develop and implement effective sales strategies for market penetration and client acquisition.
Build, mentor, and manage a sales team to enhance performance and productivity.
Identify new business opportunities and maintain strong relationships with existing clients.
Conduct market research to understand industry trends and competitor activities.
Coordinate with internal departments to ensure timely delivery and customer satisfaction.
Travel to meet clients, attend meetings, and explore new business prospects.
Job Title: Manager - Buying Menswear (Apparel Retail Brand)
Location: Gurgaon
Experience: 5-8 year in menswear buying in apparel retail brand
Salary: 14-20 LPA
Industry: Fashion/Retail
Qualification: Any Graduate/Postgraduate in Fashion management
Technical Skills Required: OTB Planning, Sell Thru, Range Planning
Key Deliverables (Essential functions & Responsibilities of the Job):
· To formulate a detailed plan on the products to be offered each quarter.
· Range presentation to sign off the BU plan with Buying and Merchandising Head
· Booking quantities of products to meet launch and respond to in season variables
· Generating analysis to be able to support buying decisions
· Reacting to sales Information and working with suppliers to revise production flows and maximize sales.
· Agreeing and reviewing targets for sales, margin, stock, commitment and availability.
· Assisting operating plan review and lessons learnt
· Completing catalogue intentions and IRP
· Managing the plans for all markdown periods
· Agreeing the range production plan with the manager and monitoring with suppliers
· Working with the supplier for the prompt input of flows to ensure alignment between production and commitment
· Production plans to manage MSI capacity
· Provide information to retail team to allow them to provide layout plans to stores
· Providing input into price point strategy for ranges
· Maintaining awareness of competition product offer
· Planning, optimizing and reviewing the catalogue by shape of the chain.
· implementing and exploiting new systems and process
Key Requirement:
· Local product development to address local requirements, gaps in the offer and margin opportunity
· Flow and phasing planning
· Product bought to plan
· Product delivered to critical path
· Managing the catalogue plan
· Plan to develop shorter lead time product in season
· Develop value fashion for tier 2 markets
· Work with VM and Marketing deliver and highlight the look.
· Maximize product opportunity in peak selling e.g. gifting in
Mail upated resume with salary details:
Email: etalenthire[at]gmail[dot]com
Satish: 88O 27 49 743
Website: www.glansolutions.com
Google search: Glan Management Consultancy
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)Job Description
Key Responsibilities:
- Develop responsive and dynamic web applications using the Angular framework.Collaborate closely with back-end developers and designers to implement user-friendly interfaces.Translate design mock-ups and wireframes into high-quality, efficient code.Ensure cross-browser compatibility and optimize application performance for a seamless user experience.Implement best practices for front-end development, including code organization, testing, and documentation.Collaborate closely with product managers, visual designers, and frontend developers to ensure alignment of design and development goals.Explain and justify design decisions based on established principles and standards, advocating for the user experience.
- Actively contribute to team meetings, brainstorming sessions, and sprint planning.Foster a culture of continuous improvement and innovation within the team.Participate actively in code reviews, providing constructive feedback to team members.Stay updated on the latest trends and technologies in web development, particularly Angular updates, and best practices.
Requirements:
- Strong development experience with Angular, including Angular 10+.Proficiency in HTML5, CSS3, and JavaScript.Well versed with object oriented programmingBetter understanding of SOLID principlesExperience with responsive design and CSS frameworks (e.g., Bootstrap).Familiarity with version control tools such as Git.Solid understanding of web standards and best practices.Ability to work collaboratively in a fast-paced, agile environment.Excellent problem-solving and communication skills.Bachelor's degree in computer science, Engineering, Design, or a related field (preferred).
Preferred Qualifications:
- Previous experience in both Angular development and UX/UI design roles.Knowledge of UX/UI principles and design tools (e.g., Adobe XD, Sketch).Experience creating wireframes, prototypes, and conducting usability testing.Familiarity with Agile development methodologies.
JavaRESPONSIBILITIES
- As a Business Development Manager working under the FMCG segment, an ideal candidate must perform the following responsibilities:
- Approaching potential leads and closing them within a stipulated time frame.
- Create exclusive distributors, exclusive super stockists and businesses associated with the company towards business growth.
- Finding and developing new markets and improving sales.
Data Science
Machine Learning (ML)
PHPLoginRadius is seeking a Senior Implementation Engineer to join our incredibly successful customer success team at Jaipur and Hyderabad office.
Job Responsibilities :
● Attending customer meetings and communicate with the customers to
understand their usecase/requirements.
● Assists with requirements gathering, analysis, and writing technical
documentation as per customer's usecase.
● Work closely with the customer's technical team in Implementing
LoginRadius features as per their usecase.
● Help the customer's technical team in Implementing LoginRadius features
with their app.
● Handoff and knowledge transfer of customer's Implementation to the
Technical support team.
● Develop and Maintain LoginRadius CMS Plugins and Web SDKs.
● When necessary, develop tools to help meet client edge cases.
Requirement
● Strong written and oral communication skills.
● Previous experience of working with customers.
● Strong troubleshooting, diagnostic and analytical skills for
problem-solving.
● Expertise in PHP/JavaScript and at least one CMS
Drupal/WordPress/Magento.
● Working knowledge in SSO protocols - SAML/OAuth/OIDC/JWT.
● Working Experience in Third-party Integrations using REST API.
● Familiarity with the Identity and Authentication Management system will
be a plus.
● Previous experience working with a SaaS product is a plus.
● Data migration experience a plus.
● 3+ years of experience.
● Knowledge of other languages i.e. NodeJS/DotNet/Python will be a plus.
Machine Learning (ML)Data Science
Python
Job Title : Analyst / Sr. Analyst – Data Science Developer - Python
Exp : 2 to 5 yrs
Loc : B’lore / Hyd / Chennai
NP: Candidate should join us in 2 months (Max) / Immediate Joiners Pref.
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About the role:
We are looking for an Analyst / Senior Analyst who works in the analytics domain with a strong python background.
Desired Skills, Competencies & Experience:
• • 2-4 years of experience in working in the analytics domain with a strong python background. • • Visualization skills in python with plotly, matplotlib, seaborn etc. Ability to create customized plots using such tools. • • Ability to write effective, scalable and modular code. Should be able to understand, test and debug existing python project modules quickly and contribute to that. • • Should be familiarized with Git workflows.
Good to Have: • • Familiarity with cloud platforms like AWS, AzureML, Databricks, GCP etc. • • Understanding of shell scripting, python package development. • • Experienced with Python data science packages like Pandas, numpy, sklearn etc. • • ML model building and evaluation experience using sklearn.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon