Lead Software Engineer(0nly product based experience candidate needed)

Experience Level: Intern

Job Description:

As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.

Key Responsibilities:

Issue Resolution:

• Assist in responding to customer queries and concerns via email, chat, or phone.
• Escalate complex issues to senior team members and follow up until resolved.
• Document customer issues and solutions for reference.

Customer Assistance:

• Guide users on how to navigate the platform and resolve common issues.
• Provide proactive assistance to improve user experience.

Process Improvement Support:

• Assist in identifying common issues and suggest solutions to enhance support processes.
• Collect feedback from customers and share it with relevant teams.

Team Collaboration:

• Work closely with the customer support team to learn best practices and improve response quality.
• Coordinate with other departments to resolve cross-functional customer issues.

Qualifications:

• Pursuing or recently completed a Bachelor's degree in any field (preferred).
• Excellent communication skills (written and verbal).
• A positive attitude with a customer-first approach.
• Basic understanding of social media platforms and online communities is a plus.
• Strong problem-solving skills and the ability to work collaboratively.
• Willingness to learn and adapt to a dynamic work environment.

Perks of the Internship:

• Hands-on experience in customer service in the social media industry.
• Opportunity to work in a collaborative and innovative work environment.
• Certificate of Internship upon completion.
• Mentorship from experienced professionals.
• Opportunity for a full-time role based on performance.

How to Apply:

If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.

We look forward to welcoming a motivated and enthusiastic intern to our team!

Thanks & Regards,

Yamini Patel

HR Manager

Key Responsibilities:

• Design and develop responsive websites with a focus on user experience and performance.
• Build, customize, and manage WordPress websites, including themes, plugins, and templates.
• Write clean, well-structured, and maintainable code using HTML, CSS, JavaScript, and related technologies.
• Respond to client inquiries and resolve issues in a timely and efficient manner.
• Collaborate with internal teams to align website design with business goals and branding guidelines.
• Regularly update, maintain, and troubleshoot WordPress websites.
• Ensure cross-browser and cross-device compatibility.
• Optimize websites for speed, performance, and SEO.

Qualifications:

• Minimum Graduate or Post Graduate.
• Proven experience in web development and design, with a portfolio showcasing WordPress projects.
• Strong skills in front-end technologies like HTML5, CSS3, JavaScript, and frameworks like Bootstrap.
• Familiarity with UX/UI principles and graphic design tools like Adobe Photoshop, Illustrator, or Figma.
• Knowledge of back-end technologies (PHP, MySQL) is a plus.

Position: Salesforce Developer

Company: REI Systems India Pvt Ltd www.reisystems.in

Location: Baner, Pune

Job Description

Looking for a technically savvy Salesforce Developer with min. 3 years of experience exclusively in Salesforce platform with experience in Force.com implementation and product development projects.

The Salesforce Developer is expected to work as a team player and also an individual contributor taking ownership of all technical aspects involved in end-to-end implementation of Salesforce projects – primarily development using Lightning Component, Visual Force and Apex, Triggers, API integration, Data Migration, Deployment & Release, Analysis, Design and Documentation.

Experience: Min. 3 years in core Salesforce with customization & coding experience.

Skills & Experience

•      Must have: Experience in Apex, Triggers, customization, coding

•      Good to have: Aura Development, LWC, Salesforce Admin, Apex, Visualforce, JavaScript, Angular

•      Strong in OOPs concepts, VisualForce, Apex programming – Classes, Triggers, SOQL, SOSL, SOAP/REST API, Test Classes

•      Working knowledge of Bulk Triggers, API based integration, Batch Apex

•      Well versed in at least two of the following - HTML/CSS, XML, JavaScript, JQuery etc.

•      Data modeling skills – Object modelling, Object relationships, junction objects, Schema Builder

•      Well versed in Sales Cloud, Service Cloud, AppExchange software, Chatter

•      Systems integration and implementation experience with external databases or third party systems like MS SQL Server, Oracle, SAP, Magento, SharePoint, Box.com, Amazon Cloud Drive, Google Drive integration etc.

•      Must have accomplished SFDC certification - DEV401 or DEV501.

•      Experience in data migration from other CRM software (at least one) - Siebel, SAP, ACT, PeopleSoft, NetSuite, etc.

•      Strong experience in writing effective code, unit testing, test classes, code coverage, build & deployment through change sets, Eclipse based Force.com IDE, migration tools

•      Functional & Admin Skills – Configuration, Customization, User Management, Security Access, Reports, Dashboards, Workflows, Approvals, Page Layouts, Record Types, Assignment Rules, Validation Rules, Object Relationships, Schema Builder, Desktop integration, Mobile integration, Data Import/Export, data management tools – data loader, workbench etc.

•      Strong in problem solving, analytical skills with ability to learn quickly, adapt with priorities and business needs and self-organized with project delivery consciousness

•      Strong communication skills – must be clear and effective in both written and verbal communication

Responsibilities

•      Analyze and review business, functional, and technical requirements

•      Document and develop code according to specifications and standards

•      Prepare test data and plan and conduct basic unit or module testing

•      Provide support for quality assurance testing and defect resolution

•      Participate in project team meetings and communicate effectively with peers, architects, system analysts,

•      Business analysts, project managers, quality control, and across other technology team boundaries, reporting project status as required

•      May be required to be on call to provide support on a need-to basis

•      Accountable for systems analysis, technical design, coding, unit testing, data quality and documentation of the assigned project(s)

•      Work closely with Solution Architect, Business Analyst, Junior Developers, QA team

•      Play key role in development activities to build customized solutions

•      Responsible for code quality, build, deployment and release management activities

•      Participate and/or lead the project related meetings with customer representative and internal/external stakeholders

•      Actively participate in requirements gathering, UAT support, Deployment & Release activities and also should provide Customer Training as and when required

•      Must be a self-starter, quick learner, organized, committed, able to work on multiple priorities and flexible as per project needs.

•      Follow and recommend best practices – coding standards and development procedures

•      Document functional requirements, technical requirements, development processes and any other duties assigned on demand as per project requirements

•      Actively contribute, guide and participate in training other developers – knowledge sessions, best practices, innovative ideas etc.

Education and Training

•      Bachelor’s degree in computer science or a related field required.

•      Masters’ degree in Computer Science or a related field preferred.

Other Desirable Skills (Not mandatory)

•      Programming languages/frameworks such as Java/JSP/PHP/C#.Net, JSON, JQuery, AJAX is an added advantage

•      Strong skills in data management including data capture, warehousing, segmentation, mining, storing, cleansing and security

•      Knowledge of third party continuous integration tools like Jenkins, Cruise Control etc.

•      Having Sales Cloud/Service Cloud implementation Consultant certification is an added advantage

•      Experience in any of the Version Control tools like Github, Subversion, Perforce, SfOpticon etc.

•      Familiar with SDLC Agile (Scrum) project methodologies

Interested candidates can share below details:

1. Total experience & Relevant experience in Salesforce Developer? Any experience in LWC?

2. Current CTC & Expected CTC:

3. Notice period. How immediately can you join us?

4. Are you holding any other offers? If yes, How much?

5. Location

6. Do you have a personal laptop/Desktop in good working condition?

Responsibilities:

• Understand client’s business, strategy, and product offerings.
• An Integrated part in Ideating & deriving 360˚ strategies along with the research team.
• Independently research subject matter.
• Self-educate through engineering documentation and product use.
• Develop compelling original content (whitepapers, case studies, newsletters, web content, data sheets, presentations, Blogs, etc.)

 Must have:

• Qualification in BA/MA/ BMM OR any postgraduate in Copywriting/Copy crafting.
• Must have a strong portfolio of live work which must include creative copy written for websites and other digital collaterals.
• Clear, concise, and compelling copywriting and editing proofreading skills.
• 2-3+ years of experience in Digital Marketing