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Job Summary
We are seeking an experienced ServiceNow Business Analyst with strong expertise in Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC). The ideal candidate will bridge business needs and technical solutions, driving the implementation and optimization of ServiceNow IRM/GRC modules while ensuring alignment with organizational risk and compliance objectives.
Key Responsibilities
- Collaborate with stakeholders to gather, analyze, and document business requirements for IRM/GRC processes
- Translate business requirements into functional specifications and user stories for ServiceNow implementations
- Lead workshops, requirements sessions, and stakeholder meetings
- Configure and support ServiceNow IRM/GRC modules, including:
- Policy and Compliance Management,
- Risk Management,
- Audit Management,
- Vendor Risk Management
- Work closely with developers and architects to ensure accurate implementation of requirements
- Perform gap analysis and recommend process improvements aligned with industry best practices
- Support User Acceptance Testing (UAT), including test case creation and defect management
- Maintain documentation, including BRDs, FRDs, process flows, and user guides
- Ensure data integrity, reporting accuracy, and dashboard creation within ServiceNow
- Provide ongoing support and enhancements post-implementation
Required Skills & Qualifications
- 6+ years of experience as a ServiceNow Business Analyst, with at least 4+ years in ServiceNow IRM/GRC
- Strong understanding of risk management and compliance frameworks (e.g., ISO 27001, NIST, SOX)
- Hands-on experience with ServiceNow IRM/GRC modules
- Proficiency in requirement gathering, stakeholder management, and business process mapping
- Experience working in Agile/Scrum environments
- Strong analytical, problem-solving, and communication skills
- Ability to work with cross-functional teams and manage multiple priorities
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC)
- Experience with integrations, reporting, and dashboards in ServiceNow
- Knowledge of ITSM processes and their alignment with GRC
- Prior consulting or client-facing experience
Key Competencies
- Stakeholder Management
- Business Analysis & Requirement Elicitation
- Risk & Compliance Domain Knowledge
- Process Improvement
- Communication & Presentation Skills
Nice to Have
- Experience with SecOps or Third-Party Risk Management
- Exposure to automation and workflow optimization within ServiceNow
- Understanding of regulatory environments across industries (BFSI, Healthcare, etc.)
Relationship Manager – Insurance Sales.
Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained.
Achieving Sales Target
Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills.
Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities.
Building and maintaining strong relationships with agents, providing support and addressing their needs.
Tracking agent performance, identifying areas for improvement.
Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability.
Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network.
Required skills
- Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry
- Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
- Basic computer knowledge and statistical analysis
Senior Software Engineer
Location: Hyderabad, India
Who We Are:
Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we’ve served as trusted advisors supporting our client base within the commercial, federal, and state and local markets.
What We Do:
At our very core, we’re a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions.
What You’ll Do:
Build, Innovate, and Own:
- Design, develop, and maintain high-performance microservices in a modern .NET/C# environment.
- Architect and optimize data pipelines and storage solutions that power our AI-driven products.
- Collaborate closely with AI and data teams to bring machine learning models into production systems.
- Build integrations with external services and APIs to enable scalable, interoperable solutions.
- Ensure robust security, scalability, and observability across distributed systems.
- Stay ahead of the curve — evaluating emerging technologies and contributing to architectural decisions for our next-gen platform.
Responsibilities will include but are not limited to:
- Provide technical guidance and code reviews that raise the bar for quality and performance.
- Help create a growth-minded engineering culture that encourages experimentation, learning, and accountability.
What You’ll Need:
- Bachelor’s degree in Computer Science or equivalent practical experience.
- 8+ years of professional experience, including 5+ years designing and maintaining scalable backend systems using C#/.NET and microservices architecture.
- Strong experience with SQL and NoSQL data stores.
- Solid hands-on knowledge of cloud platforms (AWS, GCP, or Azure).
- Proven ability to design for performance, reliability, and security in data-intensive systems.
- Excellent communication skills and ability to work effectively in a global, cross-functional environment.
Set Yourself Apart With:
- Startup experience - specifically in building product from 0-1
- Exposure to AI/ML-powered systems, data engineering, or large-scale data processing.
- Experience in healthcare or fintech domains.
- Familiarity with modern DevOps practices, CI/CD pipelines, and containerization (Docker/Kubernetes).
Equal Employer/Veterans/Disabled
Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources.
Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navita
Technical Skills
- Strong experience with C#, .NET Core / .NET Framework
- Minimum 3+ years hands-on experience with Angular (8+)
- Proficiency in JavaScript, TypeScript
- Experience developing REST APIs
- Knowledge of Entity Framework Core
- Experience with SQL-based databases
- Good understanding of OOP, SOLID principles, design patterns
- Experience in unit testing (xUnit, NUnit, Jasmine, Karma)
Nice-to-Have Skills
- Experience with Azure/AWS cloud services
- Familiarity with Docker and containerization
- Understanding of microservices and API gateway patterns
- Knowledge of messaging queues (RabbitMQ, Kafka)
About National Aircon:
National Aircon is a Hyderabad-based HVAC turnkey solutions provider with over 19 years of industry expertise. We offer end-to-end air conditioning solutions from conceptualization to commissioning for mid- to large-scale projects across healthcare, IT, pharma, and commercial sectors.
Job Summary:
The Senior Accountant will oversee the complete accounting cycle including financial reporting, statutory compliance, vendor and customer accounts, taxation (GST, TDS, Income Tax), and internal controls. The ideal candidate will have a strong understanding of financial regulations, attention to detail, and experience in project-based accounting.
Key Responsibilities:
- Manage day-to-day accounting operations including journal entries, ledger maintenance, and reconciliations.
- Prepare monthly, quarterly, and annual financial statements and MIS reports.
- Handle GST filings, TDS returns, and ensure timely statutory compliance.
- Monitor receivables and payables, coordinate with the sales and procurement teams for accurate billing and vendor settlements.
- Track project-wise revenue and cost, and support with work-in-progress (WIP) accounting.
- Liaise with auditors, banks, and government authorities for audits, loans, and compliance matters.
- Assist management with budgeting, cash flow forecasting, and variance analysis.
- Implement and improve internal controls and accounting processes.
- Support payroll processing, PF/ESI filings, and other HR-related statutory compliance as needed.
Required Skills and Qualifications:
- Bachelor’s degree in Commerce or Finance (M.Com / CA Inter preferred).
- Minimum 5–7 years of experience in accounting, preferably in a contracting or project-based industry.
- Strong knowledge of Tally Prime, MS Excel, and statutory compliance (GST, TDS, etc.).
- Experience in handling project accounting, reconciliations, and financial reporting.
- Ability to work independently, manage deadlines, and handle multiple tasks.
- Good communication and coordination skills with internal departments and external stakeholders.
Preferred Qualifications:
- Experience in HVAC, MEP, construction, or turnkey project companies.
- Familiarity with ZOHO Books or other ERP/accounting software.
Compensation:
Commensurate with experience and industry standards.
Key skills: java ,selenium,BDD,API testing,Rest assured.
Mandatory Skills:
· Hands-on knowledge of Maven
· Appium hands-on
· Jenkins hands-on
· Hands-on knowledge of API testing techniques and usage of API tools SOAP UI/JMeter (REST /SOAP)
· Rest api automation using rest assured
· Usage of Postman or JMeter tool to modify requests to validate multiple outputs on scenarios.
· Analyze results of tests and to be able to update existing test suits after API changes
· Basic Knowledge about CI/CD Concepts
· Exposure to UI Automation, Selenium, JAVA Rest Assured, TestNG
· Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.
Nice to have skills:
· ISTQB foundation certification would be a plus.
A Bachelor’s degree in data science, statistics, computer science, or a similar field
2+ years industry experience working in a data science role, such as statistics, machine learning,
deep learning, quantitative financial analysis, data engineering or natural language processing
Domain experience in Financial Services (banking, insurance, risk, funds) is preferred
Have and experience and be involved in producing and rapidly delivering minimum viable products,
results focused with ability to prioritize the most impactful deliverables
Strong Applied Statistics capabilities. Including excellent understanding of Machine Learning
techniques and algorithms
Hands on experience preferable in implementing scalable Machine Learning solutions using Python /
Scala / Java on Azure, AWS or Google cloud platform
Experience with storage frameworks like Hadoop, Spark, Kafka etc
Experience in building &deploying unsupervised, semi-supervised, and supervised models and be
knowledgeable in various ML algorithms such as regression models, Tree-based algorithms,
ensemble learning techniques, distance-based ML algorithms etc
Ability to track down complex data quality and data integration issues, evaluate different algorithmic
approaches, and analyse data to solve problems.
Experience in implementing parallel processing and in-memory frameworks such as H2O.ai
Developing and maintaining web applications that are optimised for various devices and browsers
Implementing responsive design and cross-browser compatibility for different screen sizes
Developing user-friendly and interactive web features such as buttons, forms, and menus
Using JavaScript libraries and frameworks such as React or Angular to build complex web applications and interactive features. In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux
PLUS WebAPI
Testing web applications to ensure they are bug-free and work seamlessly for the end-users.Experience with browser-based debugging and performance testing software is preferred
Excellent troubleshooting skills
Requirements:
- Should have work experience in design, development, Code, and Unit Test web and desktop-based applications written in. Net framework starting from 4 x and above.
- Should have a good understanding of web servers such as IIS and Front-end such as HTML's and Razor based engines.
- Strong coding experience and thorough understanding of programming languages such as C#, VB. NET, ASP. Net, ADO. Net, jQuery, JavaScript, Traditional Web Services, WPF, Web API, and other Scripting languages such as pythons.
- Must have exp. into WPF and C#
- 2-5 experience of working with SPA
- Highly skilled at front-end engineering using Object-Oriented JavaScript (ES5, ES6), various JavaScript libraries and frameworks (ReactJS), HTML and CSS
- Experience with Asynchronous and Futures (Promises) Design Patterns
- Proficient understanding of code versioning tools, such as Git
- Experience in developing Large-scale, Single-Page Applications (SPAs) and Unit Testing
- Good understanding of browser rendering behavior and performance
- Proficient understanding of cross-browser compatibility issues and ways to work around such issues
Good to have: Optional
- Working with Secure APIs using JWT/OAUTH
Technical Assistance Centre (TAC) provides 24/7 support and related services for Apoyar customers
under support contact agreement. including support for the full eCommerce application stack,
infrastructure and cloud AWS and Azure environments through to end user devices and productivity
applications. The TAC also supports and maintains Apoyar’s internal infrastructure, systems and
business applications. The technical and application support engineers within the TAC deliver support under a tiered
support model within a DevOps environment. The TAC engineers will also interface with Software
Development resources, as a resolver group, for support requiring application development and bug
fixes. As the single point of contact for customer support, the TAC provides first-level monitoring, event
and Service Desk functions backed by technical and application support engineers who provide
second and third-level support and systems management and administration. The Support Manager will lead the Technical Assistance Centre (TAC) and the team Technical
Support Engineers located in India. The purpose of this role is to facilitate the operational delivery of
support services in a consistent and structure approach defined in the service management
methodology (based on ITIL principles) and according to documented policies, processes and
procedures.
KEY AREAS OF RESPONSIBILITY: Manage delivery of support services team according to service management plans, methodology, processes and client engagement models. Ensure support is delivered to the client according to their contract support agreements.
Including overseeing delivery of support from any contracted third-party providers under
management. Maintain client data in accordance with internal policies, specifically Information Security
Management, GDPR Compliance Statement and Privacy Policy, by adhering to the business
requirements for securing information and the ensuring customer data is protected. Organise support staff resourcing and rostering according to plans and necessary to meet
demand. Ensure support team log all customer interactions correctly into A1 service management
platform and kept up to date. Monitor support team queues and ensure open tickets progress and service level targets are
being measured and achieved. Ensure service is delivered through an efficient tier 1, 2 and 3 support model with levels
performing agreed level of tasks.
Build learning into and develop knowledge of team to ensure jobs are not routed to next level
when they shouldn’t. Manage internal systems and platforms to ensure they have support and maintenance plans in
place, regular checks are performed that systems are running, and data records maintained. Manage the onboarding of new customer data (i.e. configuration records) into necessary
support systems ready for production support. Ensure old customers are exited. Escalate any day to day operational issues with support staff to direct manager, and systematic
support issues with service management methodology, policies, processes and procedures to VP, Global Services for ongoing management and service improvement.
EXPERIENCE/SKILLS:
Person doesn’t need to be highly experienced management guru, just enthusiastic and detail
oriented/process driven person we know will be on top of team to deliver, build, grow and get
better each day. Need understanding of ITIL fundamentals, Service Desk, Service Request, Incident and Change
Management principles etc.






