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Required Skills: GSM, Linux, Networking, infrastructure, VOIP, PHP, Perl, SIP, troubleshooting, Python,HTML
- 5+ years of solid experience as an Asterisk Developer
- Must be proficient at developing software using a scripting language. A distinct advantage if you have experience using Python
- Sound knowledge of Asterisk Installation, Configuration, Dialplan, Call troubleshooting (SIP, ISDN)
- Solid experience of working With Linux Operating Systems
- Good understanding of VoIP, SIP, SS7.
Location: Navi Mumbai
SALARY: 3-8 LPA
Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.
Responsibilities:
- Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
- Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
- Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to guide clients effectively.
- Provide comprehensive training to clients on Buildesk products and best practices.
- Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
- Identify and pursue opportunities for upselling and cross-selling within existing accounts.
- Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
- Articulate the value proposition of Buildesk products and recommend optimal solutions.
- Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
- Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
- Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
- Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
- Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
- Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.
Requirements
- Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
- Demonstrated ability to deliver effective product training and support software business models.
- Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
- A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
- Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
- Experience in monitoring customer health metrics and implementing strategies to minimize churn.
- Proficiency in CRM and ERP systems.
Java
Spring BootWissen Technology is now hiring for Java Developer with hands on experience in Core Java, multithreading, algorithms, data structure and SQL skills .
Required Skills:
- Experience - 5 to 10 years.
- Experience in Core Java 5.0 and above, CXF, Spring.
- Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
- Good development experience with RDBMS, preferably Sybase database.
- Good knowledge of multi-threading and high-volume server-side development.
- Experience in sales and trading platforms in investment banking/capital markets.
- Basic working knowledge of Unix/Linux.
- Excellent problem solving and coding skills in Java.
- Strong interpersonal, communication and analytical skills.
- Should have the ability to express their design ideas and thoughts.
PHP
CodeIgniter
jQuery
JavascriptPHP Developer responsible for managing back-end services and the interchange of data between the server and the users.
Your primary focus will be the development of all server-side logic, definition and maintenance of the database, and ensuring high performance and responsiveness to requests from the front-end.
Integration of user-facing elements developed by front-end developers
Build efficient, testable, and reusable PHP modules
Solve complex performance problems and architectural challenges
Integration of data storage solutions,
Data Science● Research and develop advanced statistical and machine learning models for
analysis of large-scale, high-dimensional data.
● Dig deeper into data, understand characteristics of data, evaluate alternate
models and validate hypothesis through theoretical and empirical approaches.
● Productize proven or working models into production quality code.
● Collaborate with product management, marketing and engineering teams in
Business Units to elicit & understand their requirements & challenges and
develop potential solutions
● Stay current with latest research and technology ideas; share knowledge by
clearly articulating results and ideas to key decision makers.
● File patents for innovative solutions that add to company's IP portfolio
Requirements
● 4 to 6 years of strong experience in data mining, machine learning and
statistical analysis.
● BS/MS/PhD in Computer Science, Statistics, Applied Math, or related areas
from Premier institutes (only IITs / IISc / BITS / Top NITs or top US university
should apply)
● Experience in productizing models to code in a fast-paced start-up
environment.
● Expertise in Python programming language and fluency in analytical tools
such as Matlab, R, Weka etc.
● Strong intuition for data and Keen aptitude on large scale data analysis
● Strong communication and collaboration skills.
Job Description:
Years Of Experience: 3 – 4 Years
We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design.
The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.
UI UX Designer Responsibilities:
· Investigating user experience design requirements for our suite of digital assets.
· Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
· Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
· Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
· Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
· Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
· Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
· Adhering to style standards on typography and graphic design.
UI UX Designer Requirements:
· A bachelor's degree and a minimum of 3 years UI/UX design experience for digital products or services.
· A portfolio of professional UI/UX design work for both web and mobile platforms.
· Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
· A team player but can work independently too.
· Excellent written and verbal communication skills.
· Multi-tasking and time-management skills, with the ability to prioritize tasks.
Requirement & Job Description
Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.
Desired skills & Experience :
Should be a graduate
Should possess Graduation in German Language (Level C2)
If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage
Should have flair for customer service , Excellent upselling skills
Should be comfortable with Rotational shifts/Offs
Responsibilities
- Identify new sales opportunities and handle inbound calls to follow up
- Make cold calls and emails to explore sales opportunities
- Achieve quarterly milestones and close sales
- Regularly study accounts and identify important players
- Collaborate with digital marketing/ other teammates and to work towards closing deals
- Maintain a detailed database with all information on the prospects
- Provide product demos and participate in events, etc.
Requirements
- Prior experience as an Inside Sales Representative in B2B/B2C space
- Should have done a similar role in the past with a Software company, with at least 1+ years’
- experience in Technology/ SaaS product Sales
- Strong sense of communication in English is mandatory and phone skills
- Preferably an MBA or an Engineer (not a must though)
- Great sales acumen with excellent communication and presentation skills
- Go-getter, or a self-motivated person
- B2B / B2C outbound cold calling experience is an added advantage, preferably in APJ and Middle East market
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Writing blogs, write-ups and various contents for marketing and communications
- Ideating and writing content/ script for success stories in the form of writing, visual content and audio-visual outputs
- Posting on various channels and managing social media handles
- Designing using tools
Desired Candidate Profile
What you need to have:- Focus and Discipline
- Analytical, problem solving and calculative attitude
- Humility to learn, share & keep improving
- Excellent and proactive communication in all formats
Adobe IllustratorGraphic Designer Requirements:
Bachelor’s degree in graphic design or related field.
Experience as a graphic designer or in related field.
Demonstrable graphic design skills with a strong portfolio.
Proficiency with required desktop publishing tools, including Photoshop, InDesign and Illustrator.
A strong eye for visual composition.
Effective time management skills and the ability to meet deadlines.
Able to give and receive constructive criticism.
Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
Experience with computer-aided design.
Strong internet and computer
Roles And Responsibilities:
Planning concepts by studying relevant information and materials.
Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.
Preparing finished art by operating necessary equipment and software.
Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.
Contributing to team efforts by accomplishing tasks as needed.
Communicating with clients about layout and design.
Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop.
Reviewing final layouts and suggesting improvements when necessary.
JavaSpring BootPlease find the JD details below.
Tech Stack Expected: Java 8/11, Spring Boot, Spring Cloud, JUnit/Mockito, MySQL, Kafka, Avro, git, Jenkins, PCF, DDD/BDD/TDD.
- We are looking for candidates with strong programming experience of more than 3 years and deep knowledge on data structure and algorithms.
- Need strong in Spring Cloud
- Strong experience in Microservices
- DS and Algorithms: looking for problem solving skills. Who can Optimize code
- PCF: Manage the pipeline by Developer. Dev need to own it.
- Fundamental knowledge on Docker and Kubernetes will be helpful. Know how on Scale up and down etc...
- Secure coding practices
- Nice to have Pair programming experience:
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