Remote UI/UX Designer for a US startup

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

About the Company-

Collegedunia is an education portal, that matches students with the best colleges in India and abroad. We help in college research, exam prep tips, and application process & and also provide insights into on-campus life. Launched in 2014, we are the highest-ranked portal by Similar Web in education.

We have also been awarded - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia as Top 100 Startups in Asia. The talent pool comprises data analysts, engineers, designers, writers, managers, and marketers, which is increasing by 10% every month.

About the role-

• Counselling and coaching students in their entire study abroad journey from profile evaluation till the student reaches her/his destination.

• Liaising with different stakeholders within the company like application, visa teams, etc.

• Working on internal CRM tools, consultant portals, and Google Sheets for a smooth process.

• Resolving issues related to university finalizing, filing applications, etc. for the students and other team members.

• Achieving and maintaining the student's sales target.

• Any other task assigned by the Manager.

What Makes You a Great Fit-

• 1-7 years of experience in study-abroad counseling

• Excellent communication and presentation skills.

• Graduate in any discipline.

• Enthusiastic and result-oriented.

• Strong multitasking and time management skills

Industry

We are looking for a Mobile App Developer for one of the leading TMT bar manufacturers and exporters in India.

Please find below details for your reference :-

Role - Mobile App Developer

Exp - 3 to 8 years

Job Location - Kolkata

About the Company :-

Our Client is one of the leading TMT bar manufacturer and exporter in India. It is a well known group that achieves a turn over of 3000 Cr per annum. The group is setting a construction & architecture oriented omni channel B2B & B2C platform.

Roles & Responsibilities:

- 3-7 yrs of experience in developing new features and user interfaces from wireframe models.

- Ensuring the best performance and user experience of the application

- Fixing bugs and performance problems

- Writing clean, readable, and testable code

- Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions

- Complete knowledge of the Uploading app on google play store and Apple app store

- Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.

Requirements :-

- Extensive knowledge about mobile app development. This includes the whole process, from the first line of code to publishing in the store(s)

- Deep knowledge of Kotlin, Flutter,Android, iOS, etc.

- Proficiency with writing automated tests. depending on the libraries you use to test

- Familiarity with RESTful APIs and mobile libraries for networking

- Experience with profiling and debugging mobile applications

- Strong knowledge of architectural patterns - MVP, MVC, MVVM, and Clean Architecture and the ability to choose the best solution for the app

- Familiarity with Git

- Familiarity with push notifications

- Understanding mobile app design guidelines on each platform and being aware of their differences

- Proficiency in Kotlin/Java/Swift/Flutter/Dart

Job description

Truww is a technology platform providing end-to-end home interiors. Through technology, we are leading in providing customized beautiful designs, delivered at lightning speed to customers. Our shortest TAT is 30 days - the fastest in the industry.

Designers are the backbone of our success. We are the most designer-friendly interior design platform, we believe in creative designing supported through unbeatable technology. Our full-stack platform ensures:

* Customised designing

* Instant live rendered walkthroughs

* Live pricing

* Automated Working Drawings

* Automated Design to Procurement and production

* Error-free and timely installation

The scale of Operations and Growth Outlook :

• Starting in 2020, Truww has rapidly built one of the best technology platforms for interiors. We are now looking at having the best design community.
• Being bootstrapped, our company is highly frugal. We have a long-term approach and a great culture, we are like a family.

The ideal candidate will have excellent creative thinking skills and be able to create designs based on conversations with a client. The candidate should be confident communicating regularly with the client to assess their needs and be able to adjust a given approach based on feedback. The candidate should maintain familiarity with the interior design landscape and trends to provide the best ideas for clients.

Responsibilities

• Create attractive designs and layouts for various projects
• Meet with the client to understand the client's objectives and desires
• Communicate effectively with clients, vendors and teams to address client's needs
• Prepare presentations (3D, 2D,mock-ups and renderings) for clients
• Create quotes for clients and ensure full workflow is followed
• Maintain industry knowledge to stay relevant

Qualifications

• Bachelor's degree 2 - 3 years of experience in related field Proficient in AutoCAD and Microsoft Office suite
• Should be proficient in SketchUp
• Strong creative and communication skills
• Demonstrated ability to execute

Working Days: Tuesday - Sunday (Monday fixed week off)

Work Timing: 11AM - 7PM

• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE platforms
• Object Oriented analysis and design using common design patterns.
• Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in the Spring Framework
• Experience as a Sun Certified Java Developer
• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
• Experience with test-driven development

Role- Sr. Engineer Networking-(Post Sales- Implementation Team)

The purpose of the role is to implement and manage different Networking Project implementation for  22by7 customers. Preparing Plan of Action (PoA), Scope of Work (SoW), and implementation documents and submitting to customers.

Key Responsibilities:

Project Implementation as per SoW

Interact with client Project Manager and managing the implementation activities for the client

Troubleshooting L1/L2/L3 tickets and submitting the RCA.

      Responsible for documentation and reporting

Presenting the appropriate solutions at customer meetings.

Keeping well informed of general technical developments, company products and services.

Maintaining accurate, up to date reporting using the company systems and providing reporting where required.

Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, collaborate with other colleagues and sharing unique knowledge with the rest of the company. 

Maintaining a positive and healthy attitude that contributes directly to the working environment of the sales team and the Company.

Perform all other role-related tasks as assigned.

Key Requirements: 

3 to 5 years of  experience, out of which recent 3 years minimum on handson implementation of Aruba switches and wi-fi solutions

Mandatory Hands on experience on technologies (Routing, Switching, Wi fi)

Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).. IP addressing & sub netting, Routing Concepts (OSPF, BGP), VLSM/CIDR

In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.).

Good working knowledge of Application layer protocols and functions such as FTP, DHCP, DNS, SNMP, HTTP/HTTPS, LDAP, Radius, User Authentication Mechanisms, SMTP etc.

Implementation scenarios, configuration and troubleshooting of network related issues.

Key Skills:

Routers, Switches, Wi-Fi (Primary Skill- Aruba Switches, Aruba Central, Aruba IAP, Mobility Controller, Mobility Master, Aruba Airwave, Aruba CPPM etc)

Secondary Product suite- Cisco or Ruckus

It will be added advantage if the candidate has a combination of skills in Aruba and network security like Palo Alto etc.

Education- Open

Diploma- Any Diploma

UG: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, Electrical, Electronics/Telecommunication, Diploma - Any Specialization

PG: Any Postgraduate - Any Specialization (Post Graduation Not mandatory)

 CTC- As per the market standard

If you are a great Java developer with experience in building scalable SaaS web applications and looking for an opportunity in building world-class products using cutting-edge technologies, please read on.

Nimesa is a Data Protection & Copy Data Management company creating an enterprise-class Backup & Recovery solution. Our product can cater to the needs of the enterprise AWS users who are looking for a 360 Data Protection solution that can do more than just Backup & Recovery.

As a Senior R&D Engineer, You will

• Design and build scalable complex systems with Java and Spring
• Contribute to the development of new features, debugging, and deliver timely fixes
• Perform peer code reviews in order to ensure quality standards

• Experience with Java, Spring Boot, AWS.
• Good at Design patterns, Algorithms.
• Experience with relational databases like PostgreSQL and MySQL
• Good understanding of web programming like REST and HTTP
• Strong Knowledge of Java Concurrency and Collection frameworks
• Knowledge of microservices architecture, messaging systems (RabbitMQ or Kafka), and docker is good to have
• Insights on workings of Database, Queues, Cache, servers.

UI-UX Designer

http://www.nymbldigital.com/" target="_blank">http://www.nymbldigital.com

Full-time

Nymbl Digital is a content marketing and design agency based out of Bangalore catering to clients in Mumbai and Bengaluru. We are a small, young team of 6 and within 1.6 years of operations, we have catered to 20+ clients.

On the sidelines, we are working on a product, for which we are looking to add illustrators, creative artists and designers in our team. If you know someone, please do refer them to us.

Remote

Yesterday.
(Means we're looking for someone who can possibly join us ASAP or within 1 month at max)

Monday-Friday and alternate Saturdays. Sundays Off.

• Experience: 1-3 yrs in a UI/UX, designing or a similar role
• A prior client servicing experience will earn you brownie points!
• Strong understanding of modern mobile and website design principles.
• Strong UI/UX design portfolio - with design examples of website, landing page, emails/newsletters, banners, logo designs and other digital collaterals.
• Experience with Mobile & Web Apps is an add-on.
• Knowledge of wireframe tools (e.g. Balsamiq, http://wireframe.cc/" target="_blank">Wireframe.cc and InVision)
• Software skills - Photoshop, Figma, XD, InDesign, Sketch, Illustrator, After Effects, Origami Studio, Affinity Photo, Affinity Designer.
• Proficiency in verbal and written communications.
• Experience in handling multiple clients as a point of contact across various business verticals.
• Should be able to guide, mentor & manage a team.
• Strong in communication & client relationship building.

• We don't care for your marks - we care for what you learnt there.
• Impeccable, out of the box communication & writing skills. If wit and sarcasm runs through your blood then we're looking at the right person.
• Have you created a design interface that "you" wanted without caring if the world would need it? Then you're the kind of person who's selfish yet a charming one. ;)
• Independent, Responsible & Entrepreneurial.

We believe, these are some of the most under-rated skills in the professional world. A skill that takes a person from the associate table to the executive one.

> "An executive is the one who can think independently, figures out ways to get shit done and makes quick decisions along the way."

• Empathy + Kindness + Willingness to put in the work = Nymbl’s culture fit. If your ego writes off cheques your body can't cash - then it’s better you watch Suits at home. (Only legends will understand this)
• Dekho boss - thoda pressure toh hoga. Nahi toh heera kaise banoge? (Look bud, at times you’ll be under pressure. How else will a diamond come into being?)

• Undertaking user research, market research and competitor analysis whenever required.
• Designing of UI elements such as - websites, landing pages, emails, banners, navigation menus, search boxes, tabs, widgets and other digital assets.
• Illustrate design ideas using storyboards, process flows and sitemaps.
• Strategising and conceptualising a comprehensive UI/UX design strategy for the clients.
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Producing high-quality UX design solutions through wireframes (both low and high fidelity), visual-graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Collaborating with the project coordination team and fellow designers to ensure the creation and delivery of tailored experiences for the client.
• Providing consultation on the implementation of UX research methodologies and testing activities in order to analyze and predict user behaviour.
• Adhering to style standards of the brand, inclusive of their typography and graphic design.
• Identify and troubleshoot UX problems (e.g. responsiveness, flow, complexity).
• Conduct layout adjustments and create responsive designs based on user feedback.

1. Competitive remuneration with yearly bonuses.
2. Work from anywhere. We intend to be remote - at least for the next few months.
3. Individual health insurance.
4. Bi-weekly chit-chat sessions: This is where a team member picks one topic of their choice and speaks for about an hour on it. It can be anything but shouldn’t be related to digital marketing. Come on? We do that shit every day, it’s time we learnt something new!
5. Personal Finance: Our team consists of finance aficionados and we kinda love to blabber about it. Just in case you need some help with planning your investments, insurance or just wish to know how to manage money - we’ll help you out.
6. Courses: We know tons of free but kick-ass courses out there to help you get to the next level. In case a course is paid & you think it will add value to your learning curve, it’s on the house.