11+ Icinga Jobs in India

Job Title : ServiceNow Analyst - Configuration Management Database (CMDB) & Discovery

Experience : 5+ Years

Location : Gurgaon (Onsite)

Type : Full-Time

Work Schedule : 5 Days Working

Job Summary :

We are looking for an experienced ServiceNow Analyst - to manage and optimize the Configuration Management Database (CMDB), Discovery, and Service Mapping processes.

The ideal candidate will have strong expertise in ServiceNow Discovery, infrastructure mapping, and backend integration.

Mandatory Skills : ServiceNow CMDB, ServiceNow Discovery & Service Mapping, ITSM processes, API integration, Infrastructure understanding (on-prem/cloud), Data governance, ITIL fundamentals, Troubleshooting, and Configuration management.

Key Responsibilities :

• Manage and maintain CMDB integrity and accuracy.
• Administer ServiceNow Discovery and Service Mapping tool.
• Design, deploy, and troubleshoot infrastructure mapping (on-prem/cloud).
• Implement data governance, audit, and reconciliation procedures
• Collaborate with cross-functional IT teams to resolve mapping/discovery issues.
• Generate reports, dashboards, and documentation for configuration management.

Required Skills :

• 5+ Years of experience in ServiceNow.
• 3+ Years in Discovery & Service Mapping.
• Strong understanding of CMDB, APIs, infrastructure components.
• ITIL Foundation certification preferred.
• Excellent communication and problem-solving skills.
• Experience working in agile and collaborative environments.

NOTE- This is a contractual role for a period of 3-6 months.

Responsibilities:

● Set up and maintain CI/CD pipelines across services and environments

● Monitor system health and set up alerts/logs for performance & errors ● Work closely with backend/frontend teams to improve deployment velocity

● Manage cloud environments (staging, production) with cost and reliability in mind

● Ensure secure access, role policies, and audit logging

● Contribute to internal tooling, CLI automation, and dev workflow improvements

Must-Haves:

● 2–3 years of hands-on experience in DevOps, SRE, or Platform Engineering

● Experience with Docker, CI/CD (especially GitHub Actions), and cloud providers (AWS/GCP)

● Proficiency in writing scripts (Bash, Python) for automation

● Good understanding of system monitoring, logs, and alerting

● Strong debugging skills, ownership mindset, and clear documentation habits

● Infra monitoring tools like Grafana dashboards

Job Overview:

We are looking for a seasoned OpenStack Administrator with strong expertise in managing large-scale production environments. The ideal candidate should have hands-on experience with Linux, Kubernetes, and OpenShift, and be capable of performing routine maintenance, upgrades, and troubleshooting in complex cloud infrastructures.

The candidate must also be comfortable working with Red Hat support, managing escalations, and communicating effectively with both internal teams and external clients.

Key Skills & Qualifications:

• Proven experience managing OpenStack infrastructure in production.
• Strong proficiency in Linux system administration (RHEL/CentOS preferred).
• Hands-on experience with Kubernetes and OpenShift.
• Experience with system monitoring, log management, and troubleshooting tools.
• Familiarity with RH support portal, managing cases, and following up on resolutions.
• Excellent problem-solving skills and ability to work under pressure.
• Strong client communication skills and ability to articulate technical issues clearly.
• Proven ability to work in and manage large-scale production environments.

Candidates with OpenStack certification will be preferred.

• Solid understanding of IP network and TCP/IP
• Minimum of 7+ years’ work experience in IT
• Minimum of 4+ years experience as DevOps Enginneer
• Good interpersonal skills and communication written and oral.

This person MUST have:

• Min of 3-5 prior experience as a DevOps Engineer.
• Expertise in CI/CD pipeline maintenance and enhancement specifically Jenkins based pipelines.
• Working experience with engineering tools like git, git work flow, bitbucket, JIRA etc
• Hands-on experience deploying and managing infrastructure with CloudFormation/Terraform
• Experience managing AWS infrastructure
• Hands on experience of Linux administration.
• Basic understanding of Kubernetes/Docker orchestration
• Works closely with engineering team for day to day activities
• Manges existing infrastructure/Pipelines/Engineering tools (On Prem or  AWS) for engineering team (Build servers/Jenkin nodes etc.)
• Works with engineering team for new config required for infra like replicating the setups, adding new resources etc.
• Works closely with engineering team for improving existing pipelines for build .
• Troubleshoots problems across infrastructure/services

Experience:

• Min 5-7  year experience

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week (11 AM to 7 PM).

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.