

VoiceTree Technologies
https://myoperator.co/Jobs at VoiceTree Technologies

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About MyOperator:
MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service,
MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.
Job Description
Responsibilities:
● Conduct in-depth research to identify and prospect for qualified leads.
● Utilize various channels such as email, phone, and social media to connect with potential customers.
● Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.
● Develop strong communication skills to present product features and benefits compellingly.
● Maintain accurate records of all lead interactions within the CRM system.
● Contribute to the continuous improvement of the sales development process.
● Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.
● Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.
● CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.
● Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.
● Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
The role requires you to design development pipelines from the ground up, Creation of Docker Files, and design and operate highly available systems in AWS Cloud environments. Also involves Configuration Management, Web Services Architectures, DevOps Implementation, Database management, Backups, and Monitoring.
Key responsibility area
- Ensure reliable operation of CI/CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creation of Bash/Python scripts for automation
- Performing root cause analysis for production errors.
Requirements
- 2 years experience as Team Lead.
- Good Command on kubernetes.
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins.
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloud formation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
Must-Have:
Linux, CI/CD(Jenkin), AWS, Scripting(Bash, shell Python, Go), Ngnix, Docker.
Good to have
Configuration Management(Ansible or similar tool), Logging tool( ELK or similar), Monitoring tool(Nagios or similar), IaC(Terraform, cloud formation).

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.




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MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
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