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We are hiring for Corporate Ticketing (Male)
Location- Noida-Sec- 63
Experience- 3+ Yrs
(Rotational Shifts)
Preferred candidates from Travel agencies with good communication skills.
Required:
● Possess in-depth knowledge of GDS systems, specifically Galileo and sabre only
● Demonstrate proficiency in managing both international and domestic ticketing operations
● Strong knowledge of city codes, airport codes, and airline hubs.
● Excellent communication skill in both written and verbal formats
● Willingness to work in rotational shifts, including nights and weekends
We are looking for a person who has an understanding of PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling and a good knowledge on GDS. This dynamic position requires a blend of customer service excellence and revenue generation acumen.
Roles & Responsibilities:
● Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds and cancellation.
● Execute changes, rescheduling and modification as per customer requirements.
● Coordinated effectively with airlines and customers over the phone.
● Provide exceptional service by addressing inquiries and resolving issues.
● Research and compare fares to secure the best possible pricing for corporate clients,
considering negotiated rates and preferred airlines.
● Provide exceptional customer service to corporate clients, addressing inquiries, resolving
issues, and offering proactive solutions.
● Effectively communicate with clients, airlines, and other travel partners.
Requirements:
● Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.
● Demonstrate proficiency in managing both international and domestic ticketing operations.
● Strong understanding of city codes, airport codes, and airline hubs.
● Excellent communication skill in both written and verbal formats.
● Willingness to work in rotational shifts, including nights and weekends.
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