Hiring for Executive/ Sr. Executive- Corporate Ticketing (Noida)

Candidate must have Project management experience.

Candidate must have strong experience in accounting principles, financial workflows, and R2R (Record to Report) processes.

Candidate should have an academic background in Commerce or MBA Finance.

Candidates must be from a Fintech/ Financial services only.

Good experience with SQL and must have MIS experience.

Must have experienece in Treasury Module.

3+ years of implementation experience is required.

Candidate should have Hands-on experience with tools such as Jira, Confluence, Excel, and project management platforms.

Need candidate from Bangalore and Delhi/NCR ONLY.

Need Immediate joiner or candidate with upto 30 Days Notice period.

Role & Responsibilities

Lead and deliver designs that are innovative and sophisticated, buildable and scalable, and thoroughly documented.

Be responsible for delivering on our vision and strategy for customers and support the app team in shaping ACKOʼs

roadmap for D2C ensuring design tasks are prioritised in line with the agreed product goals and metrics.

Drive design tasks aligned with our product goals and metrics by collaborating closely with strategy, product, and business teams.

Take ownership of the entire user journey, from ideation and prototyping to user testing and final production, ensuring timely delivery.

Utilise data insights, including metrics and usability studies, to inform and refine design decisions.

Demonstrate a strong understanding of design patterns, best practices, and standards for both iOS and Android platforms.

Effectively communicating and collaborating with engineering teams to ensure seamless implementation of designs

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

we are looking for Node.js developers

Job type - full time

Salary - 10k - 20k /mnth

Qualifications - BTECH, MTECH, MCA passouts

Roles and Responsibility;

• Developing and maintaining all server-side network components.

• Ensuring optimal performance of the central database and responsiveness to front-end requests.

• Collaborating with front-end developers on the integration of elements.

• Designing customer-facing UI and back-end services for various business processes.

• Developing high-performance applications by writing testable, reusable, and efficient code.

• Implementing effective security protocols, data protection measures, and storage solutions.

• Running diagnostic tests, repairing defects, and providing technical support.

• Documenting Node.js processes, including database schemas, as well as preparing reports.

• Recommending and implementing improvements to processes and technologies.

• Keeping informed of advancements in the field of Node.js development

Regards

Maitretech solution

• Experience working on large enterprise application integrations. Deep understanding and delivering solution using common messaging patterns
• Experience with Enterprise Service Bus/Azure Service Bus preferred
• Deep understanding and experience with agile development practices, including unit testing and continuous integration.
• Willingness to take on additional responsibility to ensure team success and quality solutions.
• Team player that understands how your own work is important to the team's success.
• Ability to multitask across different projects.
• Become a partner and trusted advisor to the internal development team on best-fit technologies and best practices.
• Familiarity with object serialization to one of the following: XML, JSON, BSON.
• Database development skill using SQL Server a must.
• A deep understanding of the .NET platform.
• Experience with the ASP.NET MVC. C#, JavaScript, Microservices, Web API, WPF
• Exposure to an ORM such as Entity Framework or NHibernate or equivalent implementation.
• Windows server and Azure development experience
• Queuing experience using MSMQ (or equivalent).
• Development experience using HTML5/CSS/JavaScript frameworks such as AngularJS or Ember or equivalent.
• Professionalism to include written and oral communication and the ability to communicate collaboratively in front of a whiteboard. An ability to understand your audience and adjust your communication style appropriately.
• A desire to constantly learn and share new knowledge
• A caring attitude – care about what you do, who you do it with, and how you’re going to be successful in the end.
• 10+ yrs. professional software development experience.
• Solid working knowledge of four or more of the following technologies:
• Authoring APIs compliant with REST standards
• Development using HTML5/CSS/JavaScript frameworks such as AngularJS or Ember or equivalent
• Development using Silverlight or WPF JQuery

• Designing, developing, implementing, and releasing high quality custom software solutions.
• Applying the very best technical agile patterns and practices when building custom software solutions.
• Collaborating with customers to provide technical consultation and assistance when required.
• Working with CTO, Software Development Manager and Architect, but will be expected to work independently on complex, non-routine tasks and projects. You may interact with end-users and other technical personnel to identify and correct issues.
• Maintaining continuous, open, consistent professional communication with peers and team members. Openly listen to others and confirm understanding to ensure everyone is on the same page.
• Working closely with team members on quality-related activities.

Must Haves:

• .Net Core/ MVC
• C#
• SQL
• Web API
• Bootstrap, CSS3, JavaScript

Requirements:

• 5 + Years – 6+ Years of Coding & Development Expertise in ASP.Net / .Net Core & C#.
• Should be able to interpret the FSD and translate into Coding Logic.
• Should have good exposure to using web-based technologies (ASP.NET, JavaScript, CSS3, Web API, Bootstrap).
• Hands on Experience on Relational database like SQL is a must knowledge on Database Linking is very important including understanding Processing Logic.
• Experience in developing enterprise grade software with MVC, MVVM or MVP would be a Plus.

• Work with the client and internal web development team to design new products or enhancements.
• Take part in system development including analysis, coding, and testing in an agile product development team.
• To develop business requirements into cost-effective and elegant technical solutions.
• Perform peer design and code reviews with other software engineers.
• Help to evaluate requirements and solutions from a technical perspective and implement custom built solutions. 
• Perform estimates of user stories that are to be implemented to help with product engineering planning.
• Work with backend development members to co-create APIs for frontend consumption
• Mentor less experienced team members on proper standards/techniques to improve their development practices and efficiency.
• Write scripts to perform unit testing, functional testing and assist with user acceptance testing support.
• Optimize UI for efficiency and maintainability
• Perform non-production and production deployment processes as scheduled.
• Provide on-going support to the application.

Key Job Responsibilities:

• Expertise in handling out bound sales.
• Ability to communicate clearly with customers. 
• Identify potential customers to sell Taxmann’s products. Demonstrate them Products and Services.   Close sales deals and maintaining good customer rapport.
• Schedule feedback activities with existing clients to make sure they are satisfied and request referrals. Interact with customers to Cross sell products
• Follow and achieve sales goals on a monthly, quarterly and yearly basis
• CRM Operations is mandatory wherein one has to maintain customer’s record and the activities done for one single customer
• Excellent Customer service skills.
• Attend trainings to stay up to date with the specifications of new products and service offerings.