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Desktop Support Engineer

Job Location - Kharadi, Pune

(Work from Office Only)

We are looking to hire a skilled desktop support engineer to assist our clients with computer

hardware and software issues. You will be required to work on-site and software upgrades,

systems integrations, and basic IT-related issues.

To ensure success as a desktop support engineer, you should have extensive knowledge of

home and office systems, good problem-solving skills, and high-level interpersonal skills. A

top-class desktop support engineer provides fast and effective support for clients

experiencing basic hardware and software issues.

Desktop Support Engineer Responsibilities:

• Responding to client support requests.

• Contacting clients to find out the nature of the problem.

• Troubleshooting hardware and software issues.

• Installing and maintaining hardware and computer peripherals.

• Installing and upgrading operating systems and computer software.

• Troubleshooting networking and connection issues.

• Advising on software or hardware upgrades.

• Configure and maintain routers, switches, firewalls, and other network devices

• Implement network solutions to support business needs and growth.

• Stay up-to-date with the latest trends and best practices in network and cloud technologies.

• Monitor network and cloud performance and identify and resolve issues promptly..

• Document network and cloud configurations, processes, and procedures.

Desktop Support Engineer Requirements:

• Bachelor’s degree in computer science or information technology.

• Proven work experience as a desktop support engineer or support technician.

• Advanced knowledge of computer hardware systems, chipsets, memory modules, and

peripherals.

• Knowledge of popular operating systems, software applications, and remote connection

systems.

• Working technical knowledge of current network hardware, protocols, and Internet standards.

• Able to effectively prioritize tasks in a high-pressure environment.

• Ability to present ideas in user-friendly language.

• Ability to solve complex hardware and software issues.

GemsCap Global Analyst Pvt. Ltd.

14th Floor B Wing ITPP- International Tech Park, Kharadi, Pune - 411014, INDIA.

• Ability to travel and work after hours when necessary.

• Excellent interpersonal skills, problem solving skills & good analytical skills.

• Good written and verbal communication skills.

Job Description

In the role of Technology Analyst, you will act as a primary operations management of Microsoft Azure, GCP and AWS cloud environment, you will eventually conduct requirement analysis, define the activities and modules to develop and lead execution to guarantee superior outcomes.

You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients’ business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Responsibilities:

• Imperva Secure Sphere Database Activity Monitoring (DAM) Data Loss Prevention Standard should be in place to govern the storage, usage, processing, and transmission of Personal Identifiable Information (PII) and corporate data.
• Define and establish process for data labelling of assets in the cloud, implement data/assets labelling in the cloud
• Develop and establish process for data classification of assets in the cloud, implement data / assets classification in the cloud.
• Knowledge on Imperva Sonar to unified cybersecurity platform that provides fully integrated protection for applications and databases against emerging, automated, and insider attacks
• Develop and document encryption policies/standards for data at rest, data in transit and data in use.
• Develop monitoring mechanisms/controls to enforce compliance to encryption requirements, Threat management via Observe IT
• Monitor Citrix sessions via Observe IT
• Develop and establish mechanism to handle DLP events and incidents.
• Develop data retention policy and data Disposal Guidelines
• Establish process and standards for database encryption
• File integrity monitoring, security configuration management via Tripwire

Preferred

• Certifications like AZ-104, SC-900.
• MS Defender for Cloud, Azure Keyvault (Access Keys, Secret, Key rotation)

Personal

Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:

• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills

Mandatory Skills:

• Transparent Data Encryption (TDE)
• Imperva Sonar, Imperva DAM, Observe IT, Tripwire (FIM, CCM)

Senior Security Architect

The Security Architect leads the design and development of innovative security architectures for protecting data deployed into different types of cloud and cloud/hybrid systems. This position will directly contribute to the overall global enterprise cloud architecture and lead the security vision and strategy around cloud-based applications, across all types (including Infrastructure, Platform, and Software as a Service (IaaS/PaaS/SaaS).

Job Description

The Security Architect will serve as the central point of contact for other Technology teams within the Organization for all matters related to cloud security.

The successful candidate possesses the excellent interpersonal and communication skills required to partner with other leaders across the business to identify opportunities and risks and develop and deliver solutions that support business strategies and protect the intellectual property globally.

Expertise – Collaborate with Application Owners, Technical Owners, Platform Leads, and Information Security teams, to architect and design cloud security solutions.

Knowledge of cloud security services such as Azure and AWS is essential

Delivery – Complete architecture assessments across projects, prove use of security solutions to support new distributed computing solutions that span private cloud and public cloud services.

Security Technology Strategy – Work with engineering, service and business teams to create technology roadmaps.

Responsibilities Include

• Design and develop security architectures for cloud and cloud/hybrid based systems. Possess a firm understanding of the offerings within both Amazon Web Services (AWS) and the Microsoft Azure platforms. Based on business requirements, design and implement cloud-native architecture and design that will allow those requirements to be met with a minimal degree of risk and with appropriate security controls present.

• Represent the Corporate Information Security Office in development and implementation of the overall global enterprise cloud architecture.

• Act as the ambassador and senior technical representative for Information Security while engaging with other senior technical leaders throughout the Organization in design and implementation of cloud and cloud/hybrid based implementations and solutions.

• Work with Engineering, Infrastructure Services, and Application Development organizations to choose appropriate technology solutions and facilitates complete integration. Develops standards in partnership with Engineering, Infrastructure Services, and Application Development.

• Lead training and technical forums, serve as both a formal and informal mentor, and execute other initiatives designed to share knowledge across Security and Technology groups.

• Identify, recommend, coordinate, and/or conduct informal/formal training sessions to deliver timely knowledge to support teams regarding technologies, processes or tools.

• Develop and execute strategies to increase Cloud Security knowledge throughout the enterprise, as well as developing and mentoring more-junior security analysts and engineers.

• 5-8 years of experience with Security Architect and/or Engineering.

• 3-5 years of experience with Cloud platforms such as Microsoft Azure and Amazon Web Services (AWS).

• Experience architecting solutions within Microsoft Azure, Amazon Web Services (AWS) and, preferably, other cloud providers.

• Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes (secure software development (Application Security), data protection, cryptography, key management, identity and access management (IAM), network security) within SaaS, IaaS, PaaS, and other cloud environments.

• Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, etc).

• Experience with deployment orchestration, automation, and security configuration management preferred.

• Experience with service-oriented architecture for cloud-based services.

• Experience working with cloud security and governance tools, cloud access security brokers (CASBs), and server virtualization technologies.

• Experience with enterprise applications (architecture, development, support, and troubleshooting).

• Experience performing threat modeling and design reviews to assess security implications and requirements for introduction of new technologies.

• Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions.

• Experience with enterprise architecture and working as part of a cross-functional team to implement solutions.

• Strong interpersonal and communication skills; ability to work in a team environment

• Ability to work independently with minimal direction; self-starter/self-motivated

• Detailed understanding of SSL/TLS protocols and certificate-based solutions

• Technical writing experience

Preferred Qualifications

• Minimum of 15 years of formal education - Graduate / Postgraduate in Computer Science / Information Technology Professional work experience between 10-15 and at least 6-8 years as a Security Architect / Junior Security Architect

• Working Experience with distributed team preferred.

• Relevant industry certifications such as CISSP, CISM, or CCSP

About us:

Arista Networks was founded to pioneer and deliver software driven cloud networking solutions for large datacenter storage and computing environments. Arista's award-winning platforms, ranging in Ethernet speeds from 10 to 400 gigabits per second, redefine scalability, agility and resilience. Arista has shipped more than 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Committed to open standards, Arista is a founding member of the 25/50GbE consortium. Arista Networks products are available worldwide directly and through partners.

About this role:

• You will be working with the WiFi team at Arista, developing cutting edge and next generation WiFi solutions in a fast-paced environment. The WiFi team is responsible for the end to end development of the Cloud managed WiFi product portfolio of Arista. This specific position is for the WiFi AccessPoint team.
• As a core member of the AccessPoint team, you will be working closely with relevant teams to understand product requirements, design the solution, build the software and deliver it for final validation and customer deployment.
• You will also keep track of new and emerging technologies and their impact on Arista products, come up with new and innovative ideas to improve and differentiate the product and help Arista become a leading player in the Campus space.
• You will work closely with sales and support teams to push new solutions, understand customer needs and pain points and help resolve escalations.
• You will not be limited to a single aspect of the product, it will be broad encompassing many different aspects including but not limited to developing new Access Points, designing and implementing new features, tracking new technologies and working closely with the sales and customer teams.

Requirements:

• Strong engineering and Computer Science fundamentals

• Expected to have a strong background in software development and good understanding of systems and networking areas with the knowledge of the WiFi area as an added bonus.

• Minimum 4+ years of relevant experience

• Well versed with programming in one of C/C++ languages

• Experience working in a Linux environment, developing applications or Linux drivers

• Proven experience in any of the below:

1. Network device drivers, operating system internals, Kernels, compilers, SOC architecture
2. Experience in developing Wi-Fi features (802.11), WLAN MAC Protocol, system integration, evaluate various performance parameters.
3. User space development for connectivity related products (Wireless Lan access points/ controllers, networking equipment) in one or more of following areas:

• HostAPD, Portal, RADIUS, AAA, Identity and role management, Radsec

• Tunnels, Firewall, Iptables, Flow Classification, QoS, TLS, DTLS Preferred Skills

• Experience with Wi-Fi device drivers on Linux.

• Hands-on experience in working with one or more WIFI chipset platforms

• Good System Level understanding of the Wireless AP functionality

• Experience in developing Wi-Fi features, system integration, evaluate various performance parameters

Resources:

• Arista Cognitive WiFi : https://www.arista.com/en/products/cognitive-wifi https://youtu.be/cT1INdR-xHQ https://www.youtube.com/watch?v=olPkCOT3MdA
• Arista Cognitive WiFi Datasheet: https://www.arista.com/assets/data/pdf/Datasheets/CloudVision-Wifi-Datasheet.pdf
• Arista's Approach to Software with Ken Duda (CTO): https://youtu.be/TU8yNh5JCyw
• Additional information and resources can be found at https://www.arista.com/en/

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Benison has a history of demonstrating growth by innovation. We re-invest our profits back into the initiatives for growth of our people and the company. The culture, technology innovations, customer service, our actions are aligned to our values. Our value and culture is the reason why our people stay with Benison much longer than industry standards

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Join the Benison Developer Family*

Benison Technologies is filled with passionate people who lead fascinating lives. You’ll fit right in. From the amazing benefits, mentorship, growth opportunities and team bonding activities, we help you thrive while experiencing the Benison life.

Roles & Responsibilities

• Develop detailed software functional specification, articulate system/software architecture specifications for product features to meet product requirements

• Design and implement new functions mainly in C/C++

• Work on Networking and security modules in L4-L7

• Peer code reviews

• Write unit tests using C++

Requirements

• Experience 4 - 20 years within SW development

• Excellent C/C++ and object-oriented programming skills

• Excellent design analysis skills, including experience with software modeling,

• high-availability, software reuse, performance, testability, and extensible

• Excellent Networking programming skills on Linux L4- L7

• Structured and thorough with analytical and troubleshooting skills

• Highly motivated team player

• Agile way of working

Type of work

L4 - L7 Developer

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