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• 5+ years of experience in Java backend development
• Strong proficiency in Core Java (Java 8+)
• Hands-on experience with multithreading, concurrency, and performance tuning
• Strong understanding of data structures and algorithms
• Experience with Spring Boot and REST API development
• Experience in microservices architecture
• Good understanding of SQL/NoSQL databases
• Strong debugging and problem-solving skills

About the role

Pendo is seeking a Senior Agentforce Revenue Management (ARM) Developer to lead the architectural transformation of our global quote-to-cash systems. You will own the technical strategy for migrating our existing CPQ infrastructure to Agentforce Revenue Management and serve as the primary architect for our revenue systems, ensuring that our pricing, billing, and subscription engines are built for enterprise scale.

Role responsibilities

• Architectural leadership: Lead the end-to-end technical migration from legacy CPQ to ARM, defining the target data model and transformation roadmap.
• ARM/CPQ solution design: Architect scalable pricing procedures and bundle logic for complex global requirements, multi-currency support, and intricate discounting hierarchies.
• Technical governance: Establish best practices for CPQ and ARM development, including configuration standards, documentation requirements, and code reviews.
• Integration architecture: Design and oversee high-performing integrations between ARM, Salesforce Billing, and ERP systems (Zuora) to ensure a single source of truth for revenue data.
• Advanced automation: Develop custom Apex solutions and complex Flows to handle unique business scenarios beyond standard ARM/CPQ capabilities.
• Stakeholder management: Partner with Finance, RevOps, and Sales leadership to translate business strategy into technical revenue configurations.
• Mentorship: Act as a technical mentor for junior and mid-level developers.
• Release management: Oversee deployment of revenue system enhancements using CI/CD tools, ensuring zero downtime for critical sales functions.
• Strategic roadmap: Evaluate new Agentforce and Revenue Cloud features to continuously improve the Pendo sales experience and operational efficiency.

Minimum qualifications

• 7+ years of Salesforce development experience with expert-level proficiency in Apex (Triggers, Classes, Async Apex), LWC, SOQL/SOSL, and Salesforce Flow.
• 5+ years of experience with the Salesforce Quote-to-Cash system, with strong experience in Salesforce CPQ configuration.
• Direct hands-on technical experience with Agentforce Revenue Management (ARM), specifically in architecture and data model transition.
• Proven experience leading a large-scale platform migration (e.g., CPQ to ARM or similar enterprise Quote-to-Cash transformations).
• Expert-level knowledge of the Salesforce CPQ and Revenue Cloud Advanced (ARM) data models and engine.
• Deep experience with the Order-to-Cash lifecycle, including amendments, renewals, and revenue schedules.
• Demonstrated ability to lead technical project teams and manage complex, multi-month implementation timelines.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Ability to work from the office at least 3 days per week.

Preferred qualifications

• Salesforce Certified Revenue Cloud Consultant and Salesforce Certified CPQ Specialist.
• Experience with Agentforce Revenue Management (ARM) / Revenue Cloud Advanced (RCA) early adopter programs.
• Experience integrating Salesforce with Zuora Billing or Zuora Revenue.

Strong Behavioral Data Analyst Profiles

Mandatory (Experience 1): Minimum 4+ years of experience in user analytics or behavioural data analysis, focusing on user app and web journeys

Mandatory (Experience 2): Experience in analyzing clickstream and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, or Firebase

Mandatory (Skills 1): Hands-on experience in A/B testing, including hypothesis design, experimentation, and result interpretation.

Mandatory (Skills 2): Strong analytical ability to identify behavioral patterns, anomalies, funnel drop-offs, and engagement trends from large datasets.

Mandatory (Skills 3): Hands-on proficiency in SQL, Excel, and data visualization tools such as Tableau or Power BI for dashboard creation and data storytelling.

Mandatory (Skills 4): Basic understanding of UX principles and customer journey mapping, collaborating effectively with UX/CX teams

Mandatory (Company): B2C product Companies (fintech, or e-commerce organizations with large user behavior dataset is a plus)

Mandatory (Note): Don't want data analysis but business/product/user analysts

Preferred

Preferred (Skills): Ability to create insightful dashboards and reports highlighting user engagement metrics, sentiment trends, and improvement opportunities

We are seeking an experienced and proactive Employee Relations (ER) Specialist to join our team. The ideal candidate will focus on fostering and maintaining positive relationships between employees and the organization to ensure a harmonious and productive workplace environment.

Key Responsibilities:

• Build and maintain strong relationships with employees at all levels to promote trust and open communication.
• Address and resolve employee concerns or grievances in a timely and professional manner.
• Collaborate with HR and management teams to implement policies and practices that support a positive workplace culture.
• Conduct investigations into employee complaints, ensuring fairness, confidentiality, and compliance with company policies.
• Provide guidance and support on employee engagement, performance management, and conflict resolution.
• Work closely with leadership to ensure alignment of ER practices with organizational goals.
• Contribute to creating a safe, inclusive, and motivating environment where employees feel valued and supported.

Qualifications:

• Proven experience in Employee Relations or HR roles.
• Strong interpersonal, communication, and problem-solving skills.
• Knowledge of labor laws and regulations.
• Ability to manage sensitive situations with discretion and professionalism.

This role plays a vital part in creating a satisfied workforce, ultimately leading to improved business outcomes.

• 5+ years of industry experience in developing mobile applications, web and/or large-scale enterprise products
• Mobile Development Experience: Swift, Objective-C, and Xcode
• Familiarity with Apple Human Interface Guidelines
• Experience with standard mobile architectures (MVC, MVVM, MVP, etc)
• Ability to effectively apply software design patterns and architectural principles
• Knowledgeable in building complex user interfaces
• Skillful at writing effective unit and behavioral tests
• Experience with software development processes (Agile, Scrum, Kanban, etc)

• Generate new revenue, identify and close new opportunities, aggressively prospect for new accounts and follow up leads.

• Identify potential clients in the target market and complete appropriate research on the prospective client’s business and equipment needs
• Generate lead by cold/Hot calls, Emails, social media and client visits
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans. 
• Constantly gather and report insights on competitive activity, market shift, opportunities and threats.
• Create new Revenue generation ideas and techniques.
• Build strategy to explore new areas to expand Background Check and verification services
• Should be responsible for complete sales cycle from initiation to closure.