11+ Eloqua Jobs in India

Responsibilities

• The successful candidate must have hands-on testing experience on any web application (Any Architecture) and should have in-depth knowledge on the architecture of current/previous projects.
• The successful candidate must have hands-on testing experience on testing UI / Front End on different configurations of browsers.
• The successful candidate must have excellent knowledge on Testing Methodologies & defect Management systems
• The successful candidate must have Good knowledge on CRM domain
• The successful candidate will need to work closely with other teams in IT including Business Solution Analyst, Engineering & Release Management,
• The successful candidate will be responsible for collaborating with other engineers and project stakeholders on the test case Sign off, test case execution and test reporting of solutions and integrations.
• The successful candidate will be responsible for functional, integration and system testing the integrations using the appropriate technology/tools. They will work closely with the Engineering team to validate their integration, and with Operations to investigate, troubleshoot, and address production issues.

Requirements

• Minimum 3 to 5 + years Experience in Web Application Testing on multiple configurations of browsers
• Knowledge of Database (any) and ability to write SELECT queries with ease.
• Experience on testing web services is an advantage.
• Proven track record of designing test plans and test cases and executing the integration projects on the Force.com platform
• Adhere to STLC standards.
• Excellent in communication skills & a good team player.
• Quality Certifications would be advantage.
• Knowledge of validating, and troubleshooting XML schemas.
• Knowledge on Performance / Security tools is an advantage.
• Experience with Test management tools (i.e JIRA), test automation (i.e QTP , Selenium) and defect tracking tools (JIRA)

Desirable Skills

• Prior experience with any marketing automation tool, such has Hubspot, Eloqua, Exact target, Adobe Campaign, Adobe MArketo will be a advantage.
• Hands on experience on OOB solution testing, Cloud Based testing
• Adobe Marketing cloud product knowledge
• Hands-on experience on testing workflow based applications with keen attention to integration between various systems.
• Hands on Experience on Automating web applications will be an advantage.
• Knowledge on any automation tool that can be used on CRM Applications is a desirable;

Position Overview:

We are seeking a proactive and results-driven Business Development Representative to join our team. The ideal candidate will play a key role in driving the growth of our company by identifying new business opportunities, building and maintaining strong client relationships, and contributing to the overall success and expansion of our business.

Responsibilities:

Identify and research potential clients, markets, and business opportunities to drive company growth.

Develop and implement strategic plans to expand the company's customer base and market presence.

Build and maintain strong relationships with new and existing clients, addressing their needs and concerns to ensure their satisfaction.

Collaborate with the sales and marketing teams to create and implement effective strategies for business growth.

Requirements:

Ability to work independently and collaboratively in a team environment.

If you are a recent undergrad/grad who.

. has 1-2 years experience

. loves connecting with people and can understand them with empathy

. is a smooth negotiator with flawless English

. is highly self-motivated, hungry to learn and have impact

. gets excel and mental maths

. has good taste in dining out and all things refined

. is smart, diligent and nice

Goal-oriented and self-motivated with a passion for achieving results.

Juleo is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

Who are we?

Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.

Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.

Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.

What will you be doing?

- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.

   -  Looking for more technical support person with troubleshooting and product bug fixing experience.

- Coaching the team to improve and striving to give our customers the best experience.

- Planning and implementing customer support strategy whilst leading by example providing first class customer support.

- Brainstorming and implementing process improvements to increase efficiency in customer service operations.

- Measure and enhance customer experience with data-led decisions and tracking KPIs.

- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.

- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.

What are we seeking in you?

- 5+ years of experience in Customer Support for a B2B SaaS platform company.

- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.

- You understand operational processes and how to build teams and reporting structures.

- You have a rapid ability to learn & teach others.

- You have strong written and verbal communications.

- You have excellent attention to detail, alongside the ability & willingness to work quickly.

- Technical support experience, including scripting and basic bug fixes, is a must.

- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.

This is a work from office opportunity, and you will be working out of our office in Chennai.

What is it really like to work here?

At Kriyadocs, every Kriyator is driven by our culture at the core to

· Deliver Excellence - Deliver Delight

· Stay Curious - Stay Driven

· Dream Big - Rise Together

You could also be a Kriyator, if you are

· Fearless in taking on challenges

· Focused on learning, demonstrating new skills and working towards successful outcomes

· Fanatical in taking pride and responsibility in all your work

Why should you join us?

· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.

· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.

· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.

As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

Job Description :

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Responsibilities :

- Develop new user-facing features

- Build reusable code and libraries for future use

- Ensure the technical feasibility of UI/UX designs

- Optimize application for maximum speed and scalability

- Assure that all user input is validated before submitting to back-end

- Collaborate with other team members and stakeholders

Skills :

* Proficient understanding of web markup, including HTML5, CSS3.

* Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS.

* Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery.

* Good understanding of asynchronous request handling, partial page updates, and AJAX.

* Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image.

* Familiarity with tools such as Gimp or Photoshop is a plus.

* Proficient understanding of cross-browser compatibility issues and ways to work around them.

* Proficient understanding of code versioning tools, such as Git / Bitbucket.

* Good understanding of SEO principles and ensuring that application will adhere to them.

# Proficiency in Java, Kotlin, or C++

# Ability to use the Android Studio, including the Android SDK, with ease

# Prior experience as an Android Developer will be advantageous

# Excellent coding and proofreading skills

1. Experience in Website Development.

2. To create web pages through HTML and CSS in alignment with PSD design and themify them. In other words, combine interface design concepts with digital design.

3. The candidate should have hands-on experience in Adobe Photoshop and Adobe creative suite. And should be proficient enough in designing the UI of websites with great user experience.

4. Ability to translate business requirements into system design and perform as per the needs.Capable enough to analyze the user’s choice over graphics and animation needs.

5. Conduct testing of completed applications to assess user experience.

6. Use coding to develop the aesthetics implemented within a website, from the layout menus and drop-down options to colours and fonts.

7. Ensuring all interactions are intuitive and convenient for the audience.

8. Collaborate with back-end web developers and programmers to improve usability.

9. Ensure that the website is optimized for various devices.

10. Coordinate with the testing team and work closely with them and implement the changes as asked by them.

11. The candidate must be ready to take responsibility, ownership of code, be independent, and at the same time is open to learning something new.

12. Basic knowledge of PHP.