Graphic Designer Intern

Job Description:

We are seeking a highly skilled and motivated GRC Consultant to play a pivotal role in

delivering projects for the implementation of the Governance, Risk, and Compliance framework.

The ideal candidate will take ownership of risk management, compliance monitoring, and

contribute to strategic enhancements for clients.

Key Responsibilities:

● Take a lead role in the ongoing development and enhancement of the GRC

framework.

● Drive the implementation of policies and procedures as required by various

information security/privacy/data security frameworks.

● Implement frameworks such as ISO 27001, ISO 22301, etc., and achieve client

certification.

Risk Management:

● Lead the identification, assessment, and management of risks across diverse

business units.

● Conduct thorough risk assessments and provide strategic recommendations.

● Understand compliance requirements with laws and regulations concerning

information security and privacy.

Training and Leadership:

● Conduct training and awareness sessions for end users and client SPOCs on

information and cybersecurity requirements.

Qualifications:

● Bachelor’s degree in IT or a related field.

● Excellent communication and leadership abilities.

● Candidates with a cybersecurity background only.

● Minimum 2 yrs experience in cybersecurity

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Job Description 

We are looking for a reliable Administration Executive. He will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently. The ideal candidate will be competent in prioritizing and working with little supervision. The administration executive will ensure smooth running of our company’s office.

Key Responsibilities:

• Admin & daily office facility work
• Ordering Office supplies (stationery, pantry and other inventory)
• Maintenance & repair of Assets/Laptops
• Bills & payment records.
• Supervision & Staffing of the office.
• Tracking budget expenses.

Desired Candidate Profile:

• Good verbal and written communication skills.
• Technical bent of mind to isolate a problem quickly.
• Have proven experience in the same domain.
• Proficient with Microsoft Office, Excel software and phone systems.

Education-

Education: Any Graduate

• Building scalable web applications
• Integrating UI elements with server-side
• Handling Security and Data Protection
• Integrating front- end with SQL and NoSQL databases and ensuring its consistency
• Building reusable code and libraries
• Optimizing the code to improve its quality and efficiency

• 2+ yrs of Backend development experience
• You have excellent programming skills in python, ORM libraries and Django
• You have experience inbuilt tools like Git, Jenkins, Ansible, Rundeck
• You have experience in cross-browser/cross-platform front-end development with HTML/CSS/Javascript in Angular or similar frameworks
• You are an expert in SQL (Redshift, PostgreSQL, MySql, or similar) and NoSQL (MongoDB, ElasticSearch)
• You design, build and test RESTful web services.
• You have experience with Apache HTTP, NGINX, Tomcat or Jetty.

• Ensure that Shaadi Baraati has the most comprehensive selection of vendors by sourcing and signing up the target merchants quickly and effectively
• Create a robust and accurate profile for every newly registered vendor on the platform
• pitching to the new vendors
• Quality validation
• Data verification of the vendor profiles
• Promotion of company's products/services
• Responsible for revenue-based lead generation
• Provide effective customer experience to new vendors on boarded on the website

• Strong persuasive skills
• High degree of ownership
• Target focused individuals
• Strong verbal and written communication skills