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FORWARD DEPLOYED ENGINEER (FDE)

Engineering · Customer Solutions

Department: Engineering / Customer Solutions

Location: Hyderabad, India (on-site with customer travel as needed)

Employment Type: Full-Time

Reports To: Head of Customer Engineering

ABOUT KNACKLABS.AI

knacklabs.ai builds AI-powered products and platforms that help organizations turn complex workflows into simple, reliable

systems. We work closely with customers to deploy real solutions to real problems — not just ship features. As we scale, we're

looking for engineers who are as comfortable in front of a customer as they are in a codebase.

ROLE OVERVIEW

As a Forward Deployed Engineer at knacklabs.ai, you will sit at the intersection of engineering and customer success. You'll

embed directly with customer teams to understand their workflows, rapidly prototype and ship solutions using our platform, and

turn those learnings into product improvements. This role is ideal for engineers who want high ownership, fast feedback loops,

and direct exposure to how their code changes a customer's business.

KEY RESPONSIBILITIES

● Customer Embedding: Work directly with customers to understand their business processes, pain points, and technical

environments.

● Solution Building: Design, build, and deploy custom integrations, workflows, and applications on top of the

knacklabs.ai platform.

● Product Feedback Loop: Turn one-off customer builds into reusable, generalizable features by working closely with

the core product and engineering teams.

● Rapid Prototyping: Write production-quality code under real deadlines, balancing speed with maintainability.

● Technical Troubleshooting: Debug issues across the stack — from data pipelines to APIs to front-end integrations —

in live customer environments.

● Ongoing Ownership: Own the technical relationship with select customers post-deployment, ensuring solutions remain

stable and scale with their needs.

● Travel: Travel to customer sites as needed (expected occasionally, varies by account).

REQUIRED QUALIFICATIONS

● 3+ years of professional software engineering experience, ideally including customer-facing or implementation work.

● Strong proficiency in at least one backend language (Python, Node.js, Go, or similar) and comfort working across a full

stack.

● Experience with REST/GraphQL APIs, databases (SQL/NoSQL), and cloud platforms (AWS, GCP, or Azure).

● Demonstrated ability to work independently in ambiguous, fast-changing environments.

● Strong communication skills — able to explain technical tradeoffs clearly to both engineers and non-technical

stakeholders.

● A bias toward action: comfortable shipping a working solution today rather than a perfect one next month.

PREFERRED QUALIFICATIONS

● Prior experience as a Forward Deployed Engineer, Solutions Engineer, or in a consulting/implementation role.

● Experience working with AI/ML products, LLM-based applications, or data-intensive systems.

● Familiarity with enterprise environments, integration patterns, and security/compliance considerations.

● Startup experience, or comfort with the pace and scope changes that come with an early-stage company.

WHAT WE OFFER

● The opportunity to see your work directly and immediately impact real customers.

● A high-ownership role with a direct path into product and engineering leadership.

● Competitive compensation, including equity.

● A collaborative, fast-moving team building at the frontier of applied AI.

Strong Sales manager, business development manager, accounts sales executive profile

Mandatory (Experience 1): Must have 7+ years of overall Business Development experience in SaaS, or technology solutions/servcies

Mandatory (Experience 2): Must have atleast 3+ years of experience in Selling SaaS of which 1+ should be in global market (USA market preferred)

Mandatory (Experience 3): Must have end-to-end ownership of sales pipeline — lead gen, prospecting, pitching, negotiations, and closure.

Mandatory (Experience 4): Must have hands-on experience driving new business growth, not just managing accounts or partnerships.

Mandatory (Experience 5): Must have demonstrated strong deal-closing capability, including negotiations with C-level or senior stakeholders

Mandatory (Tech Skills ): Must be proficient in CRM tools, sales enablement tools, presentation tools, and proposal documentation.

Mandatory (Company): B2B SaaS (preferred HealthTech, PharmaTech, Biotech, DrugTech..)

Mandatory (Stability): Must have atleast 2+ years of experience in each of the previous companies (if less exp, then proper reason)

Preferred Companies

Dotmatics, Benchling, Thermo Fisher Digital Science, PerkinElmer Signals, Labguru, LIMS providers (LabWare, STARLIMS), Schrödinger SaaS suite, Revvity Informatics, Genedata, Certara, Accenture Life Sciences Cloud, ArisGlobal, Veeva Systems, (Biotech/Bioinformatics), Sapio Sciences (ELN/LIMS), ACD/Labs, Aragen Life Sciences, Sai Life Sciences, Syngene International, GVK BIO / Aragen Discovery (legacy pool), Eurofins Scientific, Charles River Laboratories, WuXi AppTec, Thermo Fisher (Patheon), LabCorp Drug Development, ICON Plc, PPD (Thermo Fisher), SGS Life Sciences, Jubilant Biosys, Anthem Biosciences, TCG Lifesciences, Aurigene Discovery, Vimta Labs, Paras Biopharma, Syneos Health, Medpace, Bio-Rad, Illumina, Agilent Technologies, Waters Corporation, BD Biosciences, Thermo Fisher Scientific, 10x Genomics, NanoString, Bruker, QIAGEN, Hamilton Robotics, Tecan, Beckman Coulter Life Sciences

Role - RSA Archer Technial Specialist 

Location preferred - Bangalore + key metro 

Exp Band - 10 + 

JD 

Experience in application development using the Archer platform

• Proficiency in Archer configuration, including custom fields, rules, and workflows
• Strong understanding of GRC concepts and the business context of Archer solutions
• Experience with web technologies including HTML, JavaScript, and CSS
• Familiarity with integration techniques and APIs
• Excellent problem-solving and analytical skills
• Able to work independently and collaboratively in a fast-paced environment
• Strong communication skills to interact with various stakeholders effectively

Roles and Responsibilities:

• Develop and implement quality management systems.
• Conduct quality audits, analyses, and management to ensure compliance with ISO standards.
• Establish and maintain quality control standards and procedures
• Develop and implement checklists for quality documentation and inspection.
• Collaborate with cross-functional teams to identify areas for improvement in renewable energy projects.
• Evaluate the efficiency of existing quality systems and recommend improvements.
• Ensure timely completion of all quality-related tasks within budget constraints.
• Provide technical support to resolve quality-related issues during project execution.
• Oversee and manage high-capacity solar projects as the project head.
• Lead and manage teams efficiently to achieve project goals.

Key Responsibilities:

·      Solution Design: Collaborate with clients to understand their business requirements and design comprehensive Informatica MDM solutions tailored to their needs.

·      Implementation: Lead the implementation of Informatica MDM solutions, including configuration, customization, and integration with existing systems.

·      Data Modelling: Design and implement data models to support MDM initiatives, ensuring data integrity, accuracy, and consistency across systems.

·      Data Quality Management: Implement Informatica Data Quality (IDQ) processes and workflows to improve data quality and ensure compliance with organizational standards.

·      Integration: Integrate Informatica MDM solutions with other enterprise systems, such as CRM, ERP, and BI platforms, to facilitate seamless data exchange and interoperability.

·      Customization: Develop custom components, workflows, and extensions to extend the functionality of Informatica MDM and meet specific business requirements.

·      Data Governance: Establish data governance policies, standards, and best practices to govern the use, management, and quality of master data within the organization.

·      Documentation: Prepare comprehensive documentation, including solution designs, technical specifications, user guides, and training materials, to support the implementation and maintenance of Informatica MDM solutions.

·      Testing and Quality Assurance: Conduct thorough testing and quality assurance activities to ensure the reliability, scalability, and performance of Informatica MDM solutions.

·      Training and Support: Provide training and support to end-users, administrators, and stakeholders to ensure successful adoption and utilization of Informatica MDM solutions.

What you’ll bring

• Bachelor's degree in Computer Science, Information Systems, or related field; Master's degree preferred.
• Minimum of 4 years of experience in implementing and configuring Informatica MDM solutions.
• Proficiency in Informatica MDM Hub, Informatica Data Director, Informatica Data Quality (IDQ), and related Informatica tools and technologies.
• Strong understanding of data modelling principles, data integration concepts, and master data management best practices.
• Hands-on experience with data profiling, cleansing, and transformation using Informatica IDQ.
• Experience with data governance frameworks, data stewardship workflows, and data quality metrics.
• Excellent communication skills and the ability to effectively collaborate with cross-functional teams and stakeholders.
• Proven ability to work independently, manage multiple priorities, and deliver high-quality results within tight deadlines.
• Informatica certification(s) in MDM and/or IDQ is a plus.

• 2 to 5 years of experience (or equivalent understanding of software engineering)
• Familiar with one backend language (Node, Go, Java, Python)
• Familiar with Javascript/Typescript and a UI framework
• Willingness and interest in learning new tech/processes (Airflow, AWS, IaaS, etc.)

Responsibilities :

- Execute and drive multiple UI UX projects by diagnosing business and user needs.

- Apply all pieces of user-centred design methodology and processes.

- Plan and conduct primary and secondary research.

- Convert user insights into concept designs that are not only compelling but are contrasting ideas looking at business challenges from varied angles.

- Design and manage all interaction design activities including visual design coordination with global designers.

- Present design decisions to the stakeholders that are backed up by strong experience design principles and rationale.

- Coordinate with technology teams to bring designs to a pixel-perfect reality.

- Manage communications at all levels and be responsible for project deliverables with quality and on time.

- A clear and effective presentation style to inform and influence important design decisions and maintain credibility.

- Create wireframes and visual design mockups as needed in order to effectively conceptualize and communicate detailed user interaction behaviors

- Create or advise on content architecture and navigation design, Design page level layout, page flow, and task fulfilment

- Conduct user research and synthesize findings

- Define and distill complex user requirements

- Design digital products and service processes

- Conduct usability testing

- Collaborate with cross-functional teams

- Communicate design solutions.

What We're Looking For :

- A relevant design degree, or equivalent work experience in UI UX is required

- 2+ years of experience with enterprise or design-oriented systems

- Familiar with design tools such as Figma, Photoshop, and Illustrator.

- Knowledgeable about HTML, CSS, and JavaScript; able to demonstrate how technical constraints and opportunities inform design solutions

- Portfolios demonstrate your expertise and experience is required

- You are able to communicate design rationale effectively in both oral and written forms, influence others, and find innovative solutions to problems.

- In the past, work has involved cross-functional collaboration with designers, product managers, software engineers, and end users.

- You have the ability to contribute to design strategy and build strong relationships across stakeholders and multidisciplinary teams.

1. Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
2. Writing tested and documented JavaScript, HTML and CSS
3. Make design and technical decisions for AngularJS projects.
4. Ensuring high performance