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B2B Cloud Telephony Co | REMOTE
Remote only
1 - 2 yrs
₹4L - ₹5L / yr
Instructional design
Adobe Illustrator
Adobe Captivate
Camtasia Studio
Adobe After Effects
+4 more
Are you looking to join a fast growing cloud telephony company where you could use your experience and leverage on the growth? Then, please read on.

Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
 
Currently operating in major cities, the startup is focused on increasing its reach in tier 2 and 3 cities and towns, which are largely untapped markets. They also have their operations set up across South Asia, Middle East, and Latin America. Led by a visionary founder, whose experience covers business, technology, sales, and operations, the team is built on trust, motivation, learning, and improvement.
 
As a Jr Instructional Designer, you will be responsible for assisting with training needs and helping deliver learning solutions to address performance gaps.
 
You will utilize instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate instructional materials.
 
What you will do:
  • Working with key stakeholders and subject matter experts to help design and develop training interventions that incorporate best practices in behavioural and cognitive sciences to effectively address business and performance issues.
  • Assisting in designing and developing learning solutions for multiple delivery methods including instructor-led, web-based, virtual classroom, and blended instruction, Simulations & Gamified.
  • Creating engaging learning activities and compelling course content
  • Working with subject matter experts to identify the target audience’s training needs
  • Visualizing instructional graphics, the user interface, and the finished product
  • Analyzing and applying trends and best practices in learning technologies and instructional design
  • Providing exercises and activities that enhance the learning process
  • Creating supporting material/ media (audio, video, simulations, role-plays, games, etc)
  • Maintaining project documentation and course folders

 

 

What you need to have:
  • Graduate in any stream
  • Good command over the English Language
  • Creativity, Research Skills
  • People Skills, Time Management Skills
  • Flexibility
Good working knowledge & experience in the following tools:
  • Adobe Captivate
  • Adobe Photoshop
  • Adobe Illustrator
  • Powtoons
  • Addon - Camtasia, After effects, HTML 5
Read more
Simplilearn Solutions

at Simplilearn Solutions

1 video
36 recruiters
Rimshi S
Posted by Rimshi S
Bengaluru (Bangalore)
3 - 6 yrs
₹6L - ₹10L / yr
Instructional design
Articulate Storyline
Camtasia Studio
Duties and responsbilities Providing functional guidance to the team in designing and developing world-class courses Collaborating with various internal and external stakeholders in planning and executing course releases Ensuring the team follows the content development process, writing standards, template guidelines, and productivity metrics during course development Bridging skill gaps in the team through training and review feedback Innovating our product offerings to continuously enhance the learner experience Desired skills Mastery of Instructional Design principles and best practices Proficiency in designing and developing blended-learning courses on, both, tech and non-tech subjects Proficiency in planning development schedules for course delivery Proficiency in allocating resources, monitoring task progress, reviewing deliverables, providing feedback, and upskilling resources Knowledge of or experience working in an Agile environment is an added advantage
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