Lead Instructional Designer

Position: Product Manager

Experience: 2+ years

Location: Remote

Employment Type: Full-Time

About Us:

MyOperator is a leading innovator in Cloud Telephony, dedicated to delivering exceptional products and services to our customers. We are looking for a dynamic and experienced Product Manager to join our team and help drive our product vision to new heights.

Responsibilities:

• Product Strategy & Vision: Define and execute the product strategy and roadmap, ensuring alignment with the company’s overall objectives.
• Requirement Documentation: Create detailed Product Requirement Documents (PRDs) that clearly communicate product needs and specifications.
• UI/UX Decisions: Lead UI/UX decision-making processes, ensuring an intuitive and engaging user experience.
• Data-driven decision-making: Utilize a data-driven approach to analyse market trends, user feedback, and product performance to make informed decisions.
• Cross-functional collaboration: Work seamlessly with tech, sales, and marketing teams to ensure cohesive product development and go-to-market strategies.
• Analytics Tools: Employ analytics tools such as Mixpanel, Google Analytics, and Adobe Analytics to monitor product performance and user behaviour.
• Project Management: Utilize Jira for project tracking, ensuring timely product milestone delivery and promptly addressing any blockers.

Qualifications:

• Experience: Minimum of 2 years of experience in product management.
• Communication Skills: Excellent verbal and written communication skills.
• Profound knowledge of LLMs and ML models for NLP applications and exposure to conversation commerce.
• Mobile App Development: Drive the development and enhancement of mobile applications, ensuring they meet user needs and market demands.
• Experience in the Whatsapp business ecosystem is advantageous.
• Analytical Skills: Strong data-driven decision-making capabilities, with experience using Mixpanel, Google Analytics, and Adobe Analytics.
• Experience with Jira or similar project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field. An MBA is a plus.
• Problem-solving: Strong problem-solving skills and the ability to think strategically and innovatively.

Benefits:

• Opportunity to work with a dynamic and innovative team.
• Competitive salary and benefits package.
• Career growth and development opportunities.
• Collaborative and inclusive work environment.
• Remote working

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies

(online + offline).

Job Title: Talent Acquisition Associate

Location: Worli, Mumbai (Hybrid Working)

Experience: 1-2 years

About Qrata

We match top talent with highly competitive career opportunities with leading startups in India

and globally and address hiring challenges, recruitment brand marketing, with innovative and

collaborative strategic consulting.

Position Overview:

As a Talent Acquisition Associate at Qrata, you will be an essential part of our human resources team, responsible for sourcing, attracting, and hiring talented professionals. You will work closely with hiring managers to understand their staffing needs and ensure we bring in the best talent to support our company's growth. This position offers the opportunity for hybrid working, combining both remote and in-office collaboration, with our office located in Worli, Mumbai.

Key Responsibilities:

• Collaborate with hiring managers to understand job requirements and create detailed job descriptions.
• Develop and implement effective talent acquisition strategies to attract high-quality candidates.
• Source candidates through various channels, including job boards, social media, and professional networks.
• Screen and evaluate resumes and applications to identify potential candidates.
• Conduct initial interviews to assess candidate qualifications and cultural fit.
• Coordinate and schedule interviews with hiring managers.
• Manage the recruitment process from start to finish, ensuring a smooth and positive candidate experience.
• Extend job offers and negotiate terms with candidates.
• Build and maintain a talent pipeline for future staffing needs.
• Assist with other HR-related tasks and projects as needed.

Qualifications:

• 1-2 years of experience in talent acquisition or recruitment.
• Knowledge of recruitment best practices and sourcing techniques.
• Strong communication and interpersonal skills.
• Proficiency with applicant tracking systems and HR software.
• Ability to work both independently and collaboratively in a team.
• Excellent organizational and time management skills.
• Familiarity with employment laws and regulations.

• Should have strong experience in CRM platform either Functional / Technical with strong exposure to Salesforce Lightning components.
• Must be familiar with like Sales Cloud, Service Cloud, Lightning Platform.
• Strong knowledge and development experience in Lightning development, Aura framework, Apex, Visualforce, JavaScript, jQuery, Angular Js.
• Expert knowledge of Salesforce.coms Web services, SOAP, REST.
• Must have experience in developing custom integration processes using Salesforce.coms Web Services API, SOAP, REST etc.
• Worked on latest web standards (OAuth, SAML, OpenID Connect, RESTful web services, JSON & others).
• Experienced with ETL tools like Starfish ETL, Talend Open Studio, Apex Data Loader, Pervasive, etc
• Familiarity and work experience with integrated development environments such as Eclipse.
• Good oral and written communication skill, Customer interaction skill and collaborative team working.

1. Act as a first line support for IT department
2. Answer internal and external customer calls and emails
3,create service desk tickets, assign technician and follow up closure
4.Monitirng service desk dashoard and sending alert for SLA violations
5. end to end front line coordination 
Skills - experience in interacting with US clients 
basic understandign of IT set up and computing issues
ITIl V3 certification would be an added advantage 
Please note that the shift timings will be 6pm to 3am and 8:30pm to 5:30am.
Home drop available
JOINING BONUS FOR EARLY JOINERS .

Skills (Mandatory skills)

Planning, implementing and managing company's overall SEO strategy

Experience of web marketing, web analytics, content strategy planing, link building, and keyword strategy

Expert in Competitor analysis

Reporting

Responsible for leading and mentoring SEO team to drive business goals

Off-page seo

Audit

Personality traits-

Sense of ownership and pride in your performance and its impact on company’s success

Critical thinker and Good time-management + problem-solving skills

Excellent written and verbal communication skills

• Serve as the SEO subject-matter-expert and evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
• Identify key SEO KPIs. Brainstorm new and creative SEO growth strategies
• Define requirements, tasks, and resources associated to SEO strategy. As per plan manage and execute implementation of the strategy defined
• Research and analyze ecommerce industry changes/developments in search engine optimization. Developing and continually reassessing a set of strategies to drive growth.
• Monitor and evaluate search results and search performance across the major search channels in order to improve rankings. Analyze and evaluate web analytics dashboards and reports in order to develop and recommend SEO strategies
• Identify new sources for high quality relevant backlinks
• Evaluate the business impacts of SEO programs by designing/enhancing SEO measurement and reporting capabilities. Measuring results and creating actionable insights and recommendations based on data. Collect and analyze data from various sources and identify opportunities

Person who has worked his way up from technical SEO, SEO Manager, Sr Manager, SEO Strategist. Preferably working in SEO agencies handling multiple clients SEO projects strategy

Experience range-

10- 15years