Lead Instructional Designer

Role: SEO/Digital Marketing Expert

Exp: 3-4 Years

Budget: up to 30K

Location: Ahmedabad, WFO

Qualifications:

• 3-4 years of experience in SEO and digital marketing.
• Proven track record of success in achieving SEO and digital marketing goals.
• Strong understanding of SEO principles, including on-page, off-page, and technical SEO.
• Experience with Google Analytics, Google Search Console, and other relevant SEO tools.
• Experience with social media marketing platforms and advertising tools.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

We are looking for a Senior AI/ML Engineer with expertise in Generative AI (GenAI) integrations, APIs, and Machine Learning (ML) algorithms who should have strong hands-on experience in Python and statistical and predictive modeling.

Key Responsibilities:

• Develop and integrate GenAI solutions using APIs and custom models.

• Design, implement, and optimize ML algorithms for predictive modeling and data-driven insights.

• Leverage statistical techniques to improve model accuracy and performance.

• Write clean, well-documented, and testable code while adhering to

coding standards and best practices.

Required Skills:

• 4+ years of experience in AI/ML, with a strong focus on GenAI integrations and APIs.

• Proficiency in Python, including libraries like TensorFlow, PyTorch, Scikit-learn, and Pandas.

• Strong expertise in statistical modeling and ML algorithms (Regression, Classification, Clustering, NLP, etc.).

• Hands-on experience with RESTful APIs and AI model deployment.

About MyOperator:

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service,

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Job Description

Responsibilities:

●   Conduct in-depth research to identify and prospect for qualified leads.

●   Utilize various channels such as email, phone, and social media to connect with potential customers.

●   Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.

●   Develop strong communication skills to present product features and benefits compellingly.

●   Maintain accurate records of all lead interactions within the CRM system.

●   Contribute to the continuous improvement of the sales development process.

●   Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.

●   Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.

●   CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.

●   Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.

●   Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.

Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

Introduction:

Tyroo’s Vidtech.ai is one of the largest independent marketing automation cloud built for the video first world. We build softwares and platforms that allow our partners to derive maximum yields on their marketing spends on various video first social platforms. We work on problems that involve building high availability, low latency solutions which require computing optimal decisions using various self-created modules as well as pre-available modules popular in the ML and Big Data world.

We are looking for a back-end developer who has at least 1 years professional experience in building systems on either Python or Node.js and is able to become an anchor/pillar for the team. The role will require you to architect and develop systems/features needed for our marketing automation products. Strong leadership and mentoring skills are also necessary so that the individual can train, educate and manage junior resources.

Key Requirements:

• Must be able to tackle complex business problems by breaking it down into set of simpler problems and architect solutions for the same
• Must exhibit thought leadership and should be committed towards mentoring and team building
• Must have excellent communication skills as the individual needs to collaborate with Business and Product team
• Must be proactive towards changing software development landscape and keep upskilling
• Must be able to contribute in setting up best practices and effective design patterns in complete development lifecycle.

Technical Requirements:

• Must have 1+ years’ experience in developing scalable systems on Python/Node.js with strong grasp on microservices and serverless architectural patterns
• Must have prior experience with databases like MySQL, Elasticsearch, MongoDB, Redis
• Must be exposed to cloud platforms like AWS or GCP and containerization using Dockers
• Must have worked with RESTful APIs and WebSockets
• Must have deep understanding of HTTP, web browsers and token-based authentication/authorization (OAuth, JWT)
• Must be experienced on Version Control Tools (Git) and Package Managers (npm, yarn, pip)
• Must adhere to coding standards and have the habit of doing unit testing along with regular and rigorous code reviews
• Should know about microservices orchestration using Kubernetes, web servers like Nginx/Apache and queuing systems like Kafka/Kinesis

Purpose of the role

The UX Architect will be directly involved in designing a user and will be responsible for a meaningful presentation of information and organizational structure on the website from the user’s perspective. The candidate will conceptualise the layout and functionality contained within interactive interfaces of websites and will be responsible for optimizing the usability of the website applications to allow various user roles to accomplish their objectives in a manner that results in the best possible user experience.

Profile – Roles and Responsibilities

 Areas of Responsibility & brief description

Responsibility Level

1. Demonstrate effective management of shifting priorities, delivering thorough work products and meeting project deadlines.
2. Working on information visualization, including information architecture, user flow/interaction modelling, node-based and tagged taxonomy development and other information-related frameworks and methodologies.
3. Developing low to medium-fidelity wireframes and interactive prototypes, augmented as necessary with clear annotations of UI control behaviour, to hand off to front and back-end development and quality assurance teams.
4. Develop, extend and apply detailed user interface specifications, UI pattern libraries, reusable GUI components, content inventories, and design guidelines for ecommerce websites, delivered in Agile software development cycles.
5. Employ a variety of user-centered iterative design methodologies and objective evaluation techniques. 
6. Work with a variety of rapid prototyping and visualization tools including HTML, CSS and JavaScript. 
7. As needed, lead the translation of business requirements into simple, highly usable, and compelling interface layouts; defining how the user interacts with site functionality
8. Articulate the research findings and UX strategy in clear and actionable design artifacts, including personas, user journeys, screen flows, wireframes and prototypes. 
9. Judicious use of natural resources
10. Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.

Full

Indicative KRA’s/Budgetary and Revenue Responsibilities

1. Common KRAs – Finance goal, Employee and Customer satisfaction
2. Assisting with research and introduction of value-added services
3. Ensure successful implementation of projects
4. Ensure compliance with Bourntec

Key Interactions within and outside of Bourntec

External

Internal

1. Customers
2. Senior stakeholders and managers
3. Product team  
4. Operations

Qualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)

     Bourntec operations

Education: As per comp requirements

Experience:   

• 8+ years related work experience. UX research experience must include an established, heavily trafficked, consumer facing website or equivalent combination of education and experience.
• Possesses broad expertise in end-user data collection involving complex web and mobile software applications.
• Strong user experience research foundation and flexible approach
• Proven ability to be a contributing member of a cross-functional team and inspire team confidence in and respect for the contributions of research and focused design to enhance user experience.
• Demonstrated ability to effectively partner with and communicate to stakeholders, designers, product managers and engineering development team members.

Knowledge & Key Skills:

• Extensive portfolio that includes examples of leading strategic research and design with significant business outcomes, creation of long-term research plans, and a demonstrated proficiency with interaction design.

Competencies/Personal Attributes

Behavioural Competencies

Entrepreneurship

Functional Competencies

1. Quality & Service Orientation
2. Enterprise Architecture
3. Teamwork & Collaboration
4. Service Management
5. Diversity Sensitivity
6. System Integration
7. Personal & Professional Development
8. Solutioning
9. Delivering Results
10. Communication
11. Networking
12. Leadership

 Additional Requirements 

• Ability to travel 20-30% of the time.
• Ability to communicate with team members, partners, stakeholders, and the internal and external technical community.

Ability to create output artifacts in the form of documentation, slide decks, and programming code.  

Our Company:

Bourntec Solutions, Inc. is a trusted company across four continents as a Global IT Consulting and Technology partner for its clients. Bourntec offers exceptional customer outcomes and collaborative knowledge and experience of over 400 employees worldwide. Bourntec helps its clients to solve toughest challenges in their markets by harnessing the power of emerging technologies; or deliver outstanding business value through cloud adoptions, digital transformations, or technology innovations.

Bourntec prepares its talent for the next wave of technologies, providing access to industry expertise across the full suite of applications. Our technology towers portfolio includes Digital Practice viz. standard opensource technologies, MS dotnet, blockchain, Devops etc., Enterprise Applications viz. Oracle, MS Dynamics, Salesforce and Cloud Migration and modernisation solutions in AWS, Azure etc., Data, Analytics & Applied AI, solution expertise. 

Headquartered in Schaumburg, Illinois, we operate in North America, Middle East, Europe and Indian subcontinent. India operations are headquartered in Hyderabad, and we have two offshore delivery centres in Kochi & Bhubaneswar. Diversity & Inclusivity is imbibed in Bourntec’s value system of “Respecting each other” and we practise Equal Opportunity Employment.

Share your view on the below questions, It will be easy for us to understand their thinking process

1. Which UX Framework you use in your design process?
2. How you design the Information Architecture for project ?
3. Describe your design process?
4. Do you think UX architect should know basics of coding? why?25

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We’re looking for a Quality Analyst with 3 to 5 years of experience.

You will help us in extending and maintaining our platform, join a cross functional team with different nationalities, backgrounds and experience levels. The agile team is co-located including the Product Managers. You will collaborate with all team members in order to deliver the best solutions that enhance our platform. This job is based in Magarpatta City, Pune where you will as part of Springer Nature’s digital product development team. You’ll be part of our big community of developers located in Germany, UK and India, to name a few.

About Springer Nature India Pvt. Ltd:

 Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

Visit: http://group.springernature.com">group.springernature.com and follow @SpringerNature

If you are still wondering, why should you work with us. Here are 5 reasons why?

1. Springer Nature is one of the world's largest publishing company. Nobel laureates publish their research at Springer.
2. We are truly a digital organization and Springer Nature Pune is at the helm of this digitization.
3. We not only believe but preach providing good work life balance to our employees.
4. We are investing in building our products using machine learning and NLP.
5. We work in latest technologies like AWS and Scala.

About the Team:

The Enterprise Content Management (ECM) team at Springer Nature, Pune is responsible for delivering solutions related to Journals and Books Publishing and Production Systems for Scientific, Technical and Medical Publishers (STM Publishers) & Education Publishers around the world. Our teams incorporate latest technologies built upon OpenText Documentum/ xCP Test Automation Framework to streamline, automate production workflows, and maintain metadata for Springer Nature; this helps us to continuously improve business response time and revenue stream. Every project is implemented in a distributed agile environment while continuously collaborating with customers stationed at various locations around the world.

Job Title: Quality Analyst

Work Location: Tower 9, Magarpatta City, Hadapsar, Pune, Maharashtra, India. (Work from home until COVID-19 pandemic is over)

Years of Experience: 3 to 5 years

Type of Employment: Permanent

Notice Period Preference:Candidates joining in 15 days of being offered

Technical/ Functional Competencies:

• Strong manual testing skills
• Troubleshooting in automation testing
• Identify and set up best practices
• Software testing fundamentals
• HTML
• Selenium
• Core JAVA
• Oracle/MySQL queries
• Agile methodology

Key Responsibilities:

• Plan and coordinate for testing deliverable activities
• Attend daily project ceremonies and discuss the day’s plan and raise impediments, if any
• Look at JIRA board for Stories to be picked up
• Collaborate with testing team to analyze regression test report and take corrective 
   measures
• Identify gaps in process and implement best practices for the same
• Provide project health updates to various stakeholders

           3.Current CTC Per Annum: