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Job Title: Customer Support Executive
Location: On-site – Lower Parel, Mumbai (10 Mins Walking From Station)
Company: OneSpider Technologies LLP
Timings: Mon–Sat, 10:00 AM – 7:00 PM
Role Overview:
We are hiring for Customer Support Executive role to assist clients using our software. This role involves handling inbound support calls, resolving queries related to software usage, billing, accounting, and GST via phone and remote tools (AnyDesk / UltraViewer).
Key Responsibilities:
- Handle client calls and resolve software-related queries
- Support clients with accounting, GST, and billing features
- Use AnyDesk / UltraViewer for remote troubleshooting
- Coordinate with internal teams when needed
Requirements:
- Min. 6 months of experience in customer support
- Commerce graduate preferred (B.Com or equivalent)
- Knowledge of accounting & basic GST
- Familiarity with AnyDesk / UltraViewer
- Strong problem-solving and communication skills
Why Join Us?
- Work with a leading healthcare software company
- Gain real-world experience in software and accounting support
- Friendly team and growth opportunities
Apply Now !
Hiring: Customer Support Executive
Location: On-site – Lower Parel, Mumbai
Company: Torero Softwares Ltd
Timing: Mon–Sat, 10:00 AM – 7:00 PM
About the Role:
Join Torero Softwares Ltd as a Customer Support Executive for our business management software Medica Ultimate. You will help clients over phone and remote tools, resolving queries related to software usage, billing, accounting, and GST.
What You will Do:
- Take inbound support calls
- Resolve software, billing, accounting & GST issues
- Use AnyDesk / UltraViewer for remote support
- Coordinate with internal teams
What We are Looking For:
- Commerce graduate preferred (B.Com or equivalent)
- Freshers with accounting knowledge are welcome
- 12th pass (Commerce) with prior customer support experience
- Basic knowledge of accounting & GST
- Familiar with AnyDesk / UltraViewer
- Strong communication & problem-solving skills
Why Join Us:
- Work with a leading healthcare software provider
- Learn real-world software and accounting support
- Friendly team + room to grow
Apply Now
About UpSolve:
We built and deliver complex Al solutions which help
drive business decisions faster and more accurately. We
are a typical Al company and have a range of solutions
developed on Video, Image and Text.
About Role:
Interact with business leaders to understand
requirements.
Manage client onboarding and solution deployment.
Keep track of commitments and ensure in-time
delivery
Organize and execute regional channel partner
connects and propose networking events with them
Develop and execute outreach strategy for targeted
real estate channel partner firms for the relationship
management
Network with key contacts within the related industries
to expand the contact base
About You:
Minimum C1 English level
Proven experience managing teams
Ability to work in a dynamic and fast changed
environment
A metrics driven mindset with a strong
t wl a stong analytical
approach
Strong customer references
Experience building organisations and training top
talent
Strong communication and interpersonal skills to build
sustainable relationships
Location: Mumbai
- Interaction with the Clients, understanding their requirements, collating required data for preparation and submission of the proposal to Banks/ FI's
- In-depth credit assessment involving Financial, Credit, Legal, Technical, Economic and risk analysis
- Structuring the proposal, preparing Information Memorandum, Teasers, Financial model, cash flow and CMA projections
- Ability to lead meetings and negotiations
- Solution-oriented attitude and resolving queries of all Banks and Clients
- Visiting clients office for understanding and collecting data