11+ BSS Jobs in Pune | BSS Job openings in Pune

Key Responsibilities

• Develop and maintain the enterprise architecture framework for Service Management, ITSM, and Assurance domains.
• Lead a team of Senior Architects to define and implement solutions aligned with the Target Architecture.
• Provide technical leadership and guidance across projects and architectural initiatives.
• Ensure valuestream architectures comply with Enterprise Architecture standards, including coordination with CoEs and other architecture areas.
• Support organization-wide initiatives such as Portfolio IT prioritization and vertical alignment from an architecture perspective.
• Collaborate with CoE leads to define E2E strategy views, target architectures, and roadmaps.
• Report directly to the Chief B2B Architect.

Required Skills and Experience

• Proven experience as an Enterprise Architect in the telecommunications industry.
• Deep knowledge of service management and ITSM frameworks (e.g., ITIL), including customer segments and contract types.
• Expertise in B2B assurance domain, including reactive and proactive incident management, OLA tracking, and inventory management.
• Experience with complex B2B large enterprise products and contract onboarding processes.
• Hands-on experience with BSS/OSS architecture transformation and delivery.
• Familiarity with Telecommunication business models, processes, and industry standards (e.g., TM Forum).
• Strong communication skills, capable of engaging from C-level executives to implementation teams.
• Expertise in ServiceNow architecture design is strongly preferred.
• Knowledge of software modeling tools and documentation (e.g., UML, PlantUML, MKDocs, LeanIX).
• Experience working within Agile (SAFe) environments using tools like Jira.
• Basic understanding of cloudification, virtualization, and containerization technologies.
• Software development and application development background is a plus.
• Fluent in English; German language skills are a bonus but not mandatory.

We are looking for a Senior AI / ML Engineer to join our fast-growing team and help build AI-driven data platforms and intelligent solutions. If you are passionate about AI, data engineering, and building real-world GenAI systems, this role is for you!

🔧 Key Responsibilities

• Develop and deploy AI/ML models for real-world applications

• Build scalable pipelines for data processing, training, and evaluation

• Work on LLMs, RAG, embeddings, and agent workflows

• Collaborate with data engineers, product teams, and software developers

• Write clean, efficient Python code and ensure high-quality engineering practices

• Handle model monitoring, performance tuning, and documentation

Required Skills

• 2–5 years of experience in AI/ML engineering

• Strong knowledge of Python, TensorFlow/PyTorch

• Experience with LLMs, GenAI, RAG, or NLP

• Knowledge of Databricks, MLOps or cloud platforms (AWS/Azure/GCP)

• Good understanding of APIs, distributed systems, and data pipelines

🎯 Good to Have

• Experience in healthcare, SaaS, or big data

• Exposure to Databricks Mosaic AI

• Experience building AI agents

 About Hummingbird

 Hummingbird is a WordPress and Adobe Commerce (Magento) services company that builds and maintains world-class e-commerce solutions for businesses worldwide. We specialise in crafting scalable, secure, and high-performing websites using cutting-edge technologies.

 Role Overview

  We are seeking an experienced Technical Learning & Development Manager to design,   implement, and manage training programs for both fresher recruits and existing technical employees. The role demands a strong blend of technical expertise, instructional design ability, and leadership skills to foster a culture of continuous learning and upskilling.

Key Responsibilities

1. Technical Training Strategy & Execution

• Develop and implement end-to-end technical training programs for developers, designers, and QA engineers.
• Align training initiatives with business goals and project requirements.
• Manage onboarding and upskilling programs for new hires and existing teams.

2. Content Development & Curation

• Create and maintain technical course materials, documentation, and learning modules.
• Regularly review and update existing content to ensure accuracy and industry relevance.
• Develop interactive learning resources such as tutorials, coding exercises, and videos.

3. Mentorship & Guidance

• Provide technical mentorship to trainees and team members.
• Facilitate code reviews, technical discussions, and hands-on workshops.
• Track and support individual learning progress and performance.

4. Evaluation & Reporting

• Design and manage assessments to evaluate learning effectiveness.
• Analyse training outcomes and prepare performance reports for leadership.
• Recommend improvements and advanced learning paths based on evaluation results.

5. Collaboration & Leadership

• Work closely with project managers, technical leads, and HR to identify training needs.
• Supervise L&D specialists and interns for smooth execution of training initiatives.
• Stay updated with new technologies and propose training on emerging tools and frameworks.

Required Skills & Experience

• Bachelor’s degree in Computer Science, IT, or related discipline (Master’s preferred).
• 3+ years of experience in technical training, software development, or IT program management.
• Strong understanding of programming languages, web technologies, and development frameworks (e.g., PHP, ReactJS, WordPress, Magento,  etc.).
• Experience designing and delivering technical learning programs.
• Excellent communication, facilitation, and people management skills.
• Familiarity with Learning Management Systems (LMS) or e-learning tools is a plus.

We are looking for a passionate and experienced Java Developer with over 4 years of hands-on experience in building robust and scalable backend systems using Java, Spring Boot, and Microservices architecture.

Key Responsibilities:

• Design, develop, test, and deploy high-performance, scalable, and secure backend services using Java 8+, Spring Boot, and Microservices.
• Participate in the entire software development lifecycle (SDLC), from requirements gathering to production deployment and support.
• Collaborate with frontend developers, DevOps engineers, and product owners to deliver end-to-end features.
• Optimize application performance and ensure high availability and responsiveness.
• Write clean, maintainable, and reusable code while following best practices (coding standards, unit testing, CI/CD, etc.).
• Develop RESTful APIs and ensure their quality and consistency.
• Handle integration with external systems and third-party services.
• Participate in code reviews, provide constructive feedback, and mentor junior developers.

Technical Skills Required:

• Languages: Java 8 or above
• Frameworks: Spring Boot, Spring MVC, Spring Security
• Architecture: Microservices architecture and design patterns
• Databases: MySQL/PostgreSQL, MongoDB (optional)
• Messaging: Kafka, RabbitMQ (optional)
• API Development: RESTful APIs, Swagger/OpenAPI
• Version Control: Git, GitHub/GitLab
• Tools: Maven/Gradle, Jenkins, Docker
• Testing: JUnit, Mockito
• Cloud (optional): AWS/Azure/GCP exposure
• CI/CD & DevOps tools (optional): Jenkins, Docker, Kubernetes

Nice to Have:

• Experience in containerization and orchestration (Docker, Kubernetes).
• Knowledge of API Gateway, Service Registry (e.g., Eureka), and Circuit Breakers (e.g., Hystrix or Resilience4j).
• Experience with Agile methodologies (Scrum/Kanban).
• Familiarity with monitoring and logging tools (ELK, Prometheus, Grafana, etc.).

• System engineering and implementation in Python and Golang.
• Working on performance issues using creative experiments and internally developed product features.
• Research, propose, and integrate relevant open-source projects based on product objectives.
• Write organized, efficient, and well documented Python/Golang code as an example for junior engineers.
• Participation in all levels of product definition, design, implementation, testing, and deployment.
• Must include the ability to discuss abstract system architectures from ideas through implementation and
• creatively apply domain experience to solve technical challenges.
• Mentoring software engineers, fostering an environment of trust and accountability.

• A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the
• following skills to succeed.
• Strong Python skills to develop framework(s).
• Hands-on to design & develop re-usable framework components.
• Hands-On experience on developing framework, designing re-usable framework components.
• Experience in engineering practices such as code refactoring, design patterns, design driven
• development, Continuous Integration, building highly scalable applications, application security and functional programming.

• Knowledge of Cloud native would be an advantage.
• Understanding of Kubernetes from Architecture side and also understand the Standard API.
• Code contributed to CNCF or similar community will be plus.
•  Performance benchmarking of K8’s or any cloud will be added     advantage. 

• Deep understanding of technology and passionate about what you do.
• Background in designing high performant scalable software systems with strong focus to optimize
• hardware cost.
• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment.
• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraints.

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problem solver.

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

• Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)
• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email
• As always, the interviews and screening call will be conducted via a mix of telephonic and video call.