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Automotive Jobs in Mumbai

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DYD

at DYD

1 recruiter
Preksha Rudani
Posted by Preksha Rudani
Vile parle, Mumbai, Navi Mumbai
10 - 15 yrs
₹10L - ₹15L / yr
Multitasking
skill iconLeadership
Strategic planning
Automotive engineering
Automotive
+1 more

Work Location: Vile Parle, Mumbai

Employment: Full Time

Experience: 10-15 years

 

DYD is a new business initiative and we are on the lookout for a passionate and energetic VP Service for our Ecommerce platform.


At DYD we are taking the car repair service experience to a whole new level. Simplifying the process while maximizing customer comfort. Integrating the latest technology to get quality results in a short time is what we aim for.

 

Qualifications:

  • Knowledge & Experience of Car Service & Service parts Operations
  • Understanding the nuances of the Car Repair Industry, business KPIs, profitability matrix
  • Product & General Automotive Business Knowledge
  • Customer Handling Skills

Goals

  • Ensure Customer Satisfaction
  • Ensure High-Quality Standards
  • Increase Market Share
  • Ensure Customer Service Department Profitability
  • Monitor Expense Control
  • Maintain Employee Retention & Satisfaction and ensure training is done
  • Meet Dealers Performance & Profit Guidelines
  • Meet Manufacturers Performance & Operational Guideline
  • New customer acquisition and retention.
  • Ensure profitability through identifying new revenue sources and business development.
  • Coordination between-group branches to ensure uniform practices and SOP
  • Ensure profitability through identifying a new revenue source

Roles & Responsibilities:

  • Plan, Organize, Lead, and Control Operations in Car Repair Service & Service parts Area
  • Generate Stable Profitability for Business
  • The setting of Service & Service parts Performance Targets
  • Monitor Customer Satisfaction Reports & Trends
  • Share Customer Satisfaction Information with Service & Service parts Personnel
  • Establish Yearly Targets & Competitive Compensation Plan
  • Set Marketing Strategies to Target New Business
  • Tracking Competitors Activities
  • Development of Innovative Offers for Customer
  • Monthly Analysis of Key Performance Indicators (Productivity, Efficiency, Labour Utilization, Labour & Service parts Sales, Inventory Control, Service Rate)
  • Provide Monthly Performance Results to the Dealer Principal
  • Maintain Service & Service parts Coordination through regular meetings
  • Carry out Yearly Staff Performance Appraisals of Car maintenance mechanics
  • Establish Performance & Customer Satisfaction based Incentive Scheme
  • Monitor Service Shop Environmental & Safety Issues
  • Ensure Facility Standards are maintained
  • Monitor training function to ensure trained manpower availability
  • Guide & monitor group parts function to ensure min inventory with target SR.

 

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Paix Technology

at Paix Technology

2 recruiters
Kunal Shinde
Posted by Kunal Shinde
Mumbai, NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore)
3 - 7 yrs
₹3L - ₹4L / yr
Business Development
Automotive
Customer Relationship Management (CRM)
Truebil (Paix Technology Pvt. Ltd) is a team of young, highly motivated professionals who strive to help you buy and sell used cars in the simplest way possible. Truebil is the first platform in India which provides 100% curated, authentic & inspected car listings and manage end-to-end transaction of a pre-owned car purchase. Truebil operates marketplace along with offline stores to bridge gap between online & offline experience required in buying a high ticket size purchase. We as a team strive to bring the trust & transparency in the entire process which has long been plagued by information assymetry and make car buying quick & simple through our proprietary TrueScore Algorithm Requirements: 1. Good communication skills in English and Hindi 2. Good interpersonal skills; ability to represent the company 3. Should be comfortable with Excel, Spread sheet 4. Self-motivated to work in a dynamic start-up environment 5. Ability to learn fast and take up diverse roles as need arises Role: 1.Handle business and customer relations 2.Maintain relationship with partnering dealerships on field 3.Manage customer and dealer incentive programs 4.Keep track of sales numbers of allotted regions Job Type: Full-time Local candidates only: ● Mumbai / Bangalore / Delhi Office Location: ● Mumbai / Bangalore / Delhi Required education: ● HSC or Diploma/Certificate Additional Requirements: ● Possession of a two wheeler
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Paix Technology

at Paix Technology

2 recruiters
Kunal Shinde
Posted by Kunal Shinde
Mumbai, Bengaluru (Bangalore), NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹7L - ₹15L / yr
Sales
Business Development
Automotive
Channel Sales
Truebil (Paix Technology Pvt. Ltd) is a team of young, highly motivated professionals who strive to help you buy and sell used cars in the simplest way possible. Truebil is the first platform in India which provides 100% curated, authentic & inspected car listings and manage end-to-end transaction of a pre-owned car purchase. Truebil operates marketplace along with offline stores to bridge gap between online & offline experience required in buying a high ticket size purchase. We as a team strive to bring the trust & transparency in the entire process which has long been plagued by information assymetry and make car buying quick & simple through our proprietary TrueScore Algorithm. Truebil is looking for an enthusiastic and detail oriented individual who is passionate to work in an establish start-up and loves to challenge the status quo. If you enjoy finding solutions to complex problems and work in synergy with multiple teams to contribute & be a part of the family ready to change the used car industry, come and join our flagship Responsibilities for the role: 1. Manage a team of Business development Executives to run dealer operations. Meeting targets and maintaining quality control through IEs. 2. Maintain scheduling of dealer visits and listings 3. Build dealer relationships and handle preliminary escalations 4. Shortlist best dealers for onboarding - both B2C and park and sell 5. Prepare reports and maintain data for all business related work. 6. Appraising BDEs and IEs of business decisions. 7. Exploring other ventures with Dealers and investors. 8. Coordinating with Inventory for Dealer cars. 9.If candidate own motorcycle will be be ideal as there will be field visits occasionally. 10. Excellent Communication skills require. Candidates have to be from automotive industry. Ecommerce automotive industry will be preferred. Local candidates only: Office Location: ● Mumbai / Bangalore / Delhi Required education: ● Graduate from Premium Colleges required or MBA ideal. ● Full time education required. Salary (CTC): Open Notice Period: Immediate / 15 to 20 days only consider. If candidate own motorcycle will be ideal as there will be field visits occasionally.
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