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Role Summary:
We are looking for an experienced Application Production Support Engineer with strong expertise in application support, incident and change management, Linux/Unix, SQL, Oracle, and monitoring tools. The candidate will be responsible for maintaining application availability, troubleshooting production issues, monitoring system performance, and coordinating with technical and business stakeholders.
Key Responsibilities
- Provide L2/L3 production support for business-critical applications.
- Monitor applications and infrastructure using Splunk, Grafana, and AppDynamics.
- Analyze and resolve production incidents within defined SLAs.
- Perform incident, problem, change, and service request management.
- Troubleshoot application issues across Linux/Unix, SQL, and Oracle environments.
- Perform SQL queries and database-level troubleshooting to identify application issues.
- Analyze application logs, alerts, and performance metrics to identify root causes.
- Coordinate with development, database, infrastructure, and other technical teams for issue resolution.
- Participate in Root Cause Analysis (RCA) and implement corrective/preventive actions.
- Support application deployments, releases, and production changes.
- Ensure effective communication with business users and stakeholders during critical incidents.
- Identify recurring issues and drive problem management and service improvement initiatives.
- Maintain support documentation, knowledge articles, and operational procedures.
- Participate in on-call/shift support as required.
Mandatory Skills
- 6+ years of experience in Application Production Support.
- Strong experience in Incident & Change Management.
- Hands-on experience with Linux/Unix.
- Good knowledge of SQL and Oracle database support.
- Experience with monitoring and observability tools:
- Splunk
- Grafana
- AppDynamics
- Strong troubleshooting and problem-solving skills.
- Good understanding of application monitoring, logs, alerts, and performance analysis.
- Strong stakeholder management and communication skills
We are looking for an experienced Application Support Engineer with strong expertise in Linux/Unix, Networking, Routing, Load Balancing, and Production Support. The ideal candidate should have hands-on experience troubleshooting application and infrastructure issues using enterprise monitoring and observability tools such as Splunk, Grafana, and AppDynamics.
Key Responsibilities
- Provide L2/L3 production support for enterprise applications and infrastructure.
- Troubleshoot application, Linux/Unix, network, routing, and connectivity-related issues.
- Monitor application and infrastructure health using Splunk, Grafana, and AppDynamics.
- Analyze alerts, logs, performance metrics, and system behavior to identify issues.
- Troubleshoot routing, load balancing, connectivity, and network-related problems.
- Perform incident investigation, troubleshooting, and root cause analysis.
- Coordinate with Network, Infrastructure, Application, and other technical teams for issue resolution.
- Handle production incidents and ensure timely resolution within defined SLAs.
- Participate in problem management and identify recurring issues.
- Perform application health checks and proactively identify potential failures.
- Maintain troubleshooting guides, runbooks, and operational documentation.
- Support planned changes, deployments, and maintenance activities.
Must-Have Skills
Application Support
Linux / Unix
Networking
Routing
Load Balancing
Splunk
Grafana
AppDynamics
Production Support
Incident Management
Troubleshooting
Required Skills & Tools
- 4–6 years of experience in Application / Production Support.
- Strong hands-on experience with Linux/Unix administration and troubleshooting.
- Good understanding of TCP/IP, networking, routing, and connectivity concepts.
- Practical experience troubleshooting load balancing issues.
- Hands-on experience with monitoring and observability tools such as Splunk, Grafana, or AppDynamics.
- Strong log analysis and troubleshooting skills.
- Experience handling production incidents and working within SLA-driven environments.
- Strong communication and coordination skills.
Preferred Experience
- Exposure to ITIL processes including Incident, Problem, and Change Management.
- Experience with scripting/automation using Shell or Python.
- Exposure to cloud environments is an added advantage.
- Experience supporting enterprise-scale applications and infrastructure.
Key Competencies
- Strong analytical and troubleshooting skills.
- Ability to work under pressure during critical production incidents.
- Strong ownership and accountability.
- Excellent communication and stakeholder management.
- Ability to work collaboratively with global technical teams.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
Observability Engineer (AppDynamics)
Hyderabad
Exp: 8+years of exp
Mandate Skills: AppDynamics, Splunk, Python (Scripting knowledge)
Primary Skill Set:
- AppDynamics administration
- SPLOC administration
- Enterprise monitoring and observability
- Application performance monitoring
- Alerting and event management
- Monitoring strategy and design
- Platform configuration and governance
- Python scripting
- Monitoring automation
Secondary Skills:
- Glassbox monitoring
- Customer journey observability
- GenAI concepts for operations
- Log, metric, and trace telemetry
- Dashboarding and visualization
Job Title: AWS Cloud Engineer (Terraform & Monitoring Tools)
Experience: 8–10 Years
Location: Bangalore / Hyderabad
Joining: Immediate Joiners Preferred - 20 day serving
Job Description:
We are looking for an experienced AWS Cloud Engineer with 8+ years of experience in cloud infrastructure, automation, and monitoring. The ideal candidate should have strong expertise in AWS, Terraform, and at least one monitoring/observability tool such as Splunk, AppDynamics, or Grafana.
Required Skills:
- 8–10 years of IT experience with strong AWS cloud expertise
- Hands-on experience with Terraform for Infrastructure as Code (IaC)
- Experience with Splunk, AppDynamics, or Grafana (any one mandatory)
- Knowledge of cloud monitoring, logging, and performance optimization
- Experience with CI/CD pipelines and cloud infrastructure automation
- Strong troubleshooting, analytical, and communication skills
Performance Testing Engineer
Experience
5 – 12 Years
Location
Bangalore | Chennai | Pune | Hyderabad | Gurgaon | Trivandrum | Bhubaneswar | Kolkata
About the Role
We are looking for an experienced Performance Testing Engineer who is passionate about ensuring system scalability, reliability, and performance across enterprise applications. This role involves hands-on scripting, execution, analysis, and performance engineering using industry-leading tools and monitoring platforms.
As a candidate, you will work closely with engineering, DevOps, and application teams to identify bottlenecks, analyze system behavior under load, and help improve overall system performance.
Key Responsibilities
- Design, develop, and execute performance test scripts using tools like JMeter and LoadRunner
- Perform load, stress, endurance, and scalability testing across applications
- Work with multiple protocols including:
- HTTP/HTML
- Web Services
- Ajax TruClient
- MQ Protocol
- SAP
- Java-based applications
- Analyze performance test results and provide actionable insights and recommendations
- Use monitoring tools to identify system bottlenecks at application, database, and infrastructure levels
- Collaborate with development and DevOps teams for performance tuning and optimization
- Support test debugging and performance engineering activities
Must-Have Skills
- Strong hands-on experience with JMeter and/or LoadRunner
- Experience working with multiple performance testing protocols
- Hands-on exposure to at least one monitoring tool, such as:
- Splunk
- AppDynamics
- Dynatrace
- Grafana
- Solid understanding of performance test analysis and reporting
Good to Have (Desirable Skills)
- Basic knowledge of AWS / Kafka / MQ
- Ability to write basic database queries (SQL)
- Working knowledge of Unix/Linux commands\
- Understanding of performance engineering concepts in distributed systems
Description
SRE Engineer
Role Overview
As a Site Reliability Engineer, you will play a critical role in ensuring the availability and performance of our customer-facing platform. You will work closely with DevOps, DBA, and Development teams to provision and maintain infrastructure, deploy and monitor our applications, and automate workflows. Your contributions will have a direct impact on customer satisfaction and overall experience.
Responsibilities and Deliverables
• Manage, monitor, and maintain highly available systems (Windows and Linux)
• Analyze metrics and trends to ensure rapid scalability.
• Address routine service requests while identifying ways to automate and simplify.
• Create infrastructure as code using Terraform, ARM Templates, Cloud Formation.
• Maintain data backups and disaster recovery plans.
• Design and deploy CI/CD pipelines using GitHub Actions, Octopus, Ansible, Jenkins, Azure DevOps.
• Adhere to security best practices through all stages of the software development lifecycle
• Follow and champion ITIL best practices and standards.
• Become a resource for emerging and existing cloud technologies with a focus on AWS.
Organizational Alignment
• Reports to the Senior SRE Manager
• This role involves close collaboration with DevOps, DBA, and security teams.
Technical Proficiencies
• Hands-on experience with AWS is a must-have.
• Proficiency analyzing application, IIS, system, security logs and CloudTrail events
• Practical experience with CI/CD tools such as GitHub Actions, Jenkins, Octopus
• Experience with observability tools such as New Relic, Application Insights, AppDynamics, or DataDog.
• Experience maintaining and administering Windows, Linux, and Kubernetes.
• Experience in automation using scripting languages such as Bash, PowerShell, or Python.
• Configuration management experience using Ansible, Terraform, Azure Automation Run book or similar.
• Experience with SQL Server database maintenance and administration is preferred.
• Good Understanding of networking (VNET, subnet, private link, VNET peering).
• Familiarity with cloud concepts including certificates, Oauth, AzureAD, ASE, ASP, AKS, Azure Apps,
Load Balancers, Application Gateway, Firewall, Load Balancer, API Management, SQL Server, Databases on Azure
Experience
• 7+ years of experience in SRE or System Administration role
• Demonstrated ability building and supporting high availability Windows/Linux servers, with emphasis on the WISA stack (Windows/IIS/SQL Server/ASP.net)
• 3+ years of experience working with cloud technologies including AWS, Azure.
• 1+ years of experience working with container technology including Docker and Kubernetes.
• Comfortable using Scrum, Kanban, or Lean methodologies.
Education
• Bachelor’s Degree or College Diploma in Computer Science, Information Systems, or equivalent
experience.
Additional Job Details:
• Working hours: 2:00 PM / 3:00 PM to 11:30 PM IST
• Interview process: 3 technical rounds
• Work model: 3 days’ work from office
Role - Performance tester
Location – Hyderabad
Budget – only above 6.5 years (at least 5 years on load runner / strong in load runner) 6.5 to 10 years
Compensation - between 13 to 17 LPA
We need associates to be good in Load Runner both. Below is JD.
- Ability to work independently on project performance testing with minimal supervision.
- should have Performance Testing strong skills with working experience on API testing and Web Applications.
- Understanding of the requirements / architecture and NFR.
- Good experience in performance testing using MicroFocus – Performance Centre(Load Runner)
- Able to understand the complex architecture of the product developed in various technologies like java, springboot, PCF/AWS Cloud Technologies, etc..
- Hands-on experience of developing scripts, designing test scenarios, test execution, monitoring, analyzing results
- Participate in the development and reporting of test metrics; items such as test confidence and test coverage reports.
- Experience in setting up/designing load scenario for various tests like load test, endurance test, stress test, capacity measurements etc.
- Experience in profiling and monitoring tools like AppDynamics, Grafana, Kibana
- Monitor application logs to determine system behaviour. Address all technical issues;
- facilitate the resolution and necessary follow-up with Development and other cross- functional departments.
- Analyse the CPU Utilization, Memory usage, Garbage Collection, and DB Monitoring - Parameters and DB Reports to verify the performance of the applications
- Experience in Setting up Test Environments, Debugging Environment issues.
- Experience in Identifying H/W and S/W Needs for setting up Test Environment Knowledge of sound development practices with exposure to Agile development, release engineering and continuous integration is a plus.

