Mandatory :
Servicenow Developer + Scripting + ITSM (Any one : CSM, ITOM, HRSD, CMDB, GRC, Service portal,Event Management)
Good to have :
• Good Communication and presentation skills, Client handling.
• Java Scripting knowledge and hands on experience on it.
• Hands-on with ITIL Process implementation.
• Service-now for custom Application Design & Development.
• Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.
• Hands-on design, development and deployment experience with the Service-now platform.
• Good at creating required information for Reporting and Dashboards
• Knowledge of ITIL methodologies and processes.
Technical Expertise :
• Creation of script based Assignment and Approval rule.
• Creation of Business Rule, UI Action by using Glide script.
• Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called.
• Creation of custom related list.
• Creation of Access Control List with the help of Scripting.
• Creation of Script based UI Policy and Client Script.
• Debugging script
• Creating and customizing UI and pages using Jelly
• Working with complex Log Files.
• User Administration
• Web Service Integration
• User Interface Level Integration
• MID Server Integration
• Use of Import Sets for data loading from external file or database to the service-now.com
• Knowledge of ITIL V3 processes
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon