HR

About Us

CallHub provides cloud based communication software for nonprofits, political parties, advocacy organizations and businesses. It has delivered over hundreds of millions of messages and calls for thousands of customers. It helps political candidates during their campaigns to get the message across to their voters, conduct surveys, manage event / town-hall invites and with recruiting volunteers for election campaigns. We are profitable with 8000+ paying customers from North America, Australia and Europe. Our customers include Uber, Democratic Party, major political parties in the US, Canada, UK, France and Australia.

About the Role

As a Senior Quality engineer in CallHub, you will be responsible for providing technical leadership to the quality team and expanding our automation goals advocating high quality user experiences without compromising the engineering velocity. Your primary role will be to design and develop the right test strategy including test automation and test plans that are targeted to uncover defects early to help build quality upstream and ensure quality products are reaching our customers. This includes adopting best practices and tools, driving product automation, suggesting new processes and policies, investigating customer reported issues, deduce patterns of issues and come up with solutions to address the technical challenges and work towards customer delight. You will act as a subject matter expert on everything we test and build. You are expected to understand the entire product workflow, customer experience and backend (API) and how everything affects each other and will act as the gatekeeper for quality. As part of the Engineering team, you will work with a team of highly technical software engineers, product managers and operation engineers to deliver great products that delight customers with exceptional product experience to users, both in terms of usability and performance. Our teams are small, yet incredibly impactful and we're curious, highly-motivated, engaged, and empowered to make a difference.

We're looking for engineers with strong analytical skills, meticulous attention to detail, attitude for perfection, knowledge of quality engineering processes who are inquisitive and eager to learn new technologies and love working in a dynamic environment. Your

Responsibilities

• Drive the overall quality & testing strategy including performance & resiliency testing with right test design, automation of test cases and test data ensuring all areas of the product are thoroughly tested and delight the customers by delivering defect free product
• Design & Development of automation test scripts (UI & API) using modern low-code/no-code tools integrating with CI/CD pipeline to achieve 100% automation
• Mentor the team with writing effective test strategy & design, test plan and test cases in solving complex quality issues
• Find scalable ways to automate functional, usability, performance, API, database and security testing
• Review product requirements and specifications and provide product & design feedback
• Track quality assurance metrics by analyzing and categorizing all customer reported bugs
• Quickly triage and test bug fixes on an ongoing basis
• Work in an agile environment, follow process guidelines and deliver tasks
• Participate in software architecture, design discussions and code reviews
• Be proactive, take ownership and be accountable
• Stay up-to-date with new testing tools and test strategies

What we’re looking for

• 1-2 yrs experience working as a Senior/Lead Quality Engineer
• 3+ yrs experience in automation testing of web applications (UI & API) using Selenium, Robot Framework, Rest Assured etc
• 5+ yrs experience in Software Quality, Testing & Automation
• Strong Knowledge of Jenkins, Git (Continuous Integration and Configuration Management)
• Knowledgeable with modern AI based low-code/no-code tools like Testsigma, Tosca, AccelQ, Katalon etc
• Experience in driving quality strategies & processes and guiding team to write clear and comprehensive test plans and test cases
• Attitude of breaking the system to make the system robust for users
• Detail oriented. Ability to empathize with customers
• The ability to work effectively in a fast-paced environment
• Team player with strong interpersonal skills, willing to ask for help and offer support to the rest of the team
• Good written and verbal communication skills
• BE/MS/MCA from reputed institutes in India or abroad

What you can look forward to

• You will get to see your work directly impacting users in a big way
• Freedom to contribute to multiple engineering disciplines (Development, Automation and DevOps)
• You will have the opportunity to work on the latest technologies as we are constantly innovating to provide reliable and scalable solutions for our customers.
• We value openness in the company and love delighting our customers.

Job Title: Backend Developer

Experience: 2+ Years

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and

sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

• Determines technical feasibility of features or solutions by evaluating problem, customer

requirements, possible solutions and technology requirements.

• Exercises judgement in prioritizing tasks and selecting methods and techniques for obtaining solutions.

• Create low-level design of modules of a software application through proper documentation and

diagrams.

• Develops software solutions by studying requirements, clarifying customer/user needs, analysing data

and processes and following established software development practices and processes.

• Develops proof of concepts for technical evaluation and early customer feedback

• Updates and shares knowledge by studying state-of-the-art development tools, programming

techniques, and computing technology; reading professional publications

• Networks with internal and external personnel in own area of expertise.

Skills:

• Good command in JavaScript/TypeScript. Knowledge of Java/Python will be a plus.

• Experience in Debugging/troubleshooting TypeScript code.

• Experience in API development (REST/GraphQL etc)

• Experience in development of Web and Mobile(android/iOS) applications

• Exposure of Parallel and Asynchronous programming

• Experience in writing Unit tests (Jest or any similar framework)

• Should be proficient in relational Database concepts (Postgres etc.)

• Knowledge of Non-relational Databases would be a plus.

• Good Understanding of Object-Oriented Programming Concepts.

• Good Understanding of Design Patterns.

• Good command of Data structures, Algorithms and Complexity.

• Good at problem solving and analytical skills.

• Experience with Source Code Versioning systems (Git etc)

• Understanding of Micro services Architecture would be a plus

Title:- Senior Data Engineer 

Experience: 4-6 yrs

Budget: 24-28 lpa

Location: Bangalore 

Work of Mode: Work from office

Primary Skills: Data Bricks, Spark, Pyspark,Sql, Python, AWS

Qualification: Any Engineering degree

Responsibilities:

∙Design and build reusable components, frameworks and libraries at scale to support  analytics products. 

∙Design and implement product features in collaboration with business and Technology

 stakeholders. 

∙Anticipate, identify and solve issues concerning data management to improve data   quality.

∙Clean, prepare and optimize data at scale for ingestion and consumption.

∙Drive the implementation of new data management projects and re-structure of the   current data architecture.

∙Implement complex automated workflows and routines using workflow scheduling tools. 

∙Build continuous integration, test-driven development and production deployment

 frameworks.

∙Drive collaborative reviews of design, code, test plans and dataset implementation  performed by other data engineers in support of maintaining data engineering  standards.

∙Analyze and profile data for the purpose of designing scalable solutions. 

∙Troubleshoot complex data issues and perform root cause analysis to proactively resolve

 product and operational issues.

∙Mentor and develop other data engineers in adopting best practices.

Qualifications:

Primary skillset:

∙Experience working with distributed technology tools for developing Batch and  Streaming pipelines using 

  o SQL, Spark, Python, PySpark [4+ years],

  o Airflow [3+ years],

  o Scala [2+ years].

∙Able to write code which is optimized for performance.

∙Experience in Cloud platform, e.g., AWS, GCP, Azure, etc.

∙Able to quickly pick up new programming languages, technologies, and frameworks.

∙Strong skills building positive relationships across Product and Engineering.

∙Able to influence and communicate effectively, both verbally and written, with team  members and business stakeholders

∙Experience with creating/ configuring Jenkins pipeline for smooth CI/CD process for  Managed Spark jobs, build Docker images, etc.

∙Working knowledge of Data warehousing, Data modelling, Governance and Data   Architecture

Good to have:

∙Experience working with Data platforms, including EMR, Airflow, Databricks (Data

 Engineering & Delta Lake components, and Lakehouse Medallion architecture), etc.

∙Experience working in Agile and Scrum development process.

∙Experience in EMR/ EC2, Databricks etc.

∙Experience working with Data warehousing tools, including SQL database, Presto, and

 Snowflake

∙Experience architecting data product in Streaming, Serverless and Microservices  Architecture and platform.

Job Description:

• Conducting market research to understand user needs
• Defining product features and requirements
• Creating and managing a product roadmap and timeline
• Developing competitive analysis and product positioning strategies
• Defining metrics for product’s success
• Incorporating customers’ feedback
• Knowledge of product development methodologies
• Strong project management skills
• Ability to conduct market research and understand trends
• Experience in the relevant industry
• Excellent communication and interpersonal skills
• Ability to make data-driven decisions

As a senior software engineer, you'll be the brain behind crafting, developing, testing, going live and maintaining the system. You are passionate in understanding the business context for features built to drive better customer experience and adoption.

Responsibilities

Participate in code reviews and make sure quality code gets shipped to production.

Design and develop architecture of new features.

Familiar with the software development life cycle (SDLC) from analysis to deployment.

Comply with coding standards and technical design.

Believes in systematic approach to developing the system through clear documentation (flowcharts, layouts, etc) of functionality, address every use case through creative solutions.

Adapts structured coding styles for easy review, testing and maintainability of the code.

Integrate the developed functionality and/or component into a fully functional system.

Ensure unit and integration level verification plan are in place and adheres to great quality of code at all time.

Active participate in troubleshooting, debugging and updating current live system.

Verify user feedback in making system more stable and easy.

Work closely with analysts, designers and other peer developers.

Preparing technical training documents for onboarding new engineers.

Requirements

Bachelor's degree in computer science or equivalent practical experience.

3+ years of experience as Software Engineer or Software Developer or in a relevant role.

Understanding of OOPS concepts, Persistence, Threading.

Proficient in JavaScript and Node JS based frameworks.

Hands-on with SQL.

Knowledgeable in data structures and algorithms.

Experience with open-source projects is preferred.

A background in Engineering with sound oral and written communication skills.

Prior experience with AWS will be a plus.

Desired Skills and Experience

Node.js,PostgreSQL

Good to have skills

Express.js,JavaScript,Typescript

Company Profile

We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack.

We were founded by experienced managers and second-time entrepreneurs and are based out of Bangalore, India.

"Company" converts Slack channels into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein.

Funding

8VC and Angels*

*Angels Investors: Anoop Dawar, Dilip Khandelwal, Gaurav Bubna and Marcy Campbell

• You will be responsible for the execution, performance and reporting of the paid social campaigns
• Manage and oversee social media content and define the KPI's
• Measure the success of every social media campaign
• Media planning based on brief parameters and media strategy
• Work with copywriters and designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales and Product Development teams
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals and influencers via social media to create a strong network

Requirements:

• Minimum 4 years of experience as a Social Media Specialist or similar role
• Experience in setting up campaigns on Facebook, Twitter and/or Snapchat Ads Manager
• Bonus if you have experience on DSP platforms
• Understanding of SEO and web traffic metrics
• Experience with doing audience and buyer persona research
• Critical thinker and problem-solving skills
• Bachelor's degree in Marketing or relevant field

Core Responsibilities:

• Design and build solutions for complex business workflows
• Understanding the user persona and deliver a slick experience
• Take end to end ownership of components and be responsible for the subsystems that you work on from
• design, code, testing, integration, deployment, enhancements, etc.
• Write high-quality code and taking responsibility for their task
• Solve performance bottlenecks
• Mentor junior engineers
• Deliver with quality, on-time in a fast-paced start-up environment

Required Skills:

• Bachelor/Master's in computer science or relevant fields
• 4+ years of relevant experience
• Strong sense of ownership
• Excellent Java and object-oriented development skills
• Experience in building and scaling microservices
• Strong problem-solving skills, technical troubleshooting and diagnosing
• Expected to be a role model for young engineers, have a strong sense of code quality and enforce code
• quality within the team
• Strong knowledge in RDBMS and NOSQL technologies
• Experience in developing backends for enterprise systems like eCommerce / manufacturing / supply chain etc
• Excellent understanding of Debugging performance and optimization techniques
• Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
• Experience in developing any large scale Experience in cloud technologies
• Demonstrated ability to deliver in a fast-paced environment