sales and marketing executive

Job Title: Telecaller

Experience Required: 1 to 2 years

Location: Bhopal

Job Summary:

We are looking for an experienced Telecaller with excellent communication skills, proficiency in MS Excel & Word, and prior experience in telecalling. The candidate will be responsible for handling outbound/inbound calls, maintaining records, and ensuring customer satisfaction.

Key Responsibilities:

• Make outbound calls to potential and existing customers.
• Answer incoming calls and resolve customer queries.
• Provide accurate information about products/services.
• Maintain call records, customer details, and follow-up status in Excel/Word.
• Achieve daily/weekly/monthly call and conversion targets.
• Build and maintain good customer relationships.
• Work closely with the sales/support team for smooth operations.

Required Skills:

• Minimum 1 years of telecalling/inside sales experience.
• Strong verbal and written communication skills (English/Hindi/).
• Proficiency in MS Excel & MS Word.
• Ability to handle customer objections and provide solutions.
• Target-driven, confident, and self-motivated.

Qualifications:

• Graduate/12th Pass (with relevant experience).
• Prior experience in telecalling, customer service, or sales preferred

At Shipthis, we’re on a mission to modernize the freight forwarding industry. Our cutting-edge SaaS platform empowers freight forwarders to digitalize operations, improve efficiency, and deliver exceptional customer experiences.

We’re the perfect size for every team member to make a real impact, your ideas can shape workflows, your efforts can move the needle, and your work will help reshape global logistics.

Learn more at www.shipthis.co

Role Overview:

We’re seeking a proactive, organized, and customer-focused Inside Sales Executive to manage the journey from first lead contact through onboarding and beyond. You’ll be the central point of coordination between our Sales team, prospects, and internal teams — ensuring every step is smooth, timely, and documented. This is a multi-stage role involving pre-sales lead management, demo coordination, post-sales onboarding support, and customer touchpoints. Ideal for someone who thrives on ownership, structured follow-ups, and cross-functional teamwork.

Key Responsibilities:

Pre-Sales & Lead Management

• Qualify and research inbound leads using agreed criteria.
• Schedule and coordinate product demos for the Sales team.
• Prepare demo materials, set up accounts, and ensure readiness.
• Keep CRM data 100% accurate & up-to-date

Demo & Evaluation Coordination

• Review AI-generated demo notes for accuracy, highlight key decision drivers, and update CRM accordingly.
• Send personalized post-demo follow-ups using AI-assisted content — including materials, recap, and clear next steps tailored to the prospect’s needs.
• Maintain regular contact during the trial/evaluation period to ensure engagement and address any questions or blockers promptly.

 Post-Sales & Onboarding Support

• Facilitate smooth handover to Implementation/Customer Success teams.
• Follow up on pending documents or data from new customers.
• Track go-live dates and ensure commitments are met before launch.

 CRM & Reporting

• Document every customer interaction touchpoint in CRM.
• Monitor pipeline movement and prepare weekly/monthly reports.
• Provide accurate data for sales forecasting

 Customer Success Touchpoints

• Conduct post-launch check-ins to gather feedback.
• Identify potential upsell or cross-sell opportunities.
• Support resolution of customer issues when needed during the hyper care period.

Desired qualifications include:

• 1–3 years in inside sales, sales coordination, or customer success roles (B2B SaaS preferred).
•  Familiarity with CRM tools (HubSpot, Salesforce, Zoho, LeadSquared, etc.). Proficient in MS Office tools like SharePoint, etc.
• Strong written and verbal communication skills.
• Exceptionally organized and capable of managing multiple priorities.
• "Customer-first" attitude with problem-solving mindset.
• Comfortable working cross-functionally across sales, support, onboarding, and operations.
• Bonus: Understanding of freight forwarding/logistics workflows (training provided).

We welcome candidates

• Who is Immediate Joining
•  Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, colour, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS:

• Job Role: Inside Sales Executive
• Location: Bangalore
• Job type: Full-time, permanent
• Experience (1-3) years
• Industry Type: Software Product
• Functional Area: Sales & Business Development

🌟 About the Role:

As a BD Associate – Lead Generation & Academic Counselling, you’ll play a key role in:

🔸 Driving lead generation strategies

🔹 Guiding students on the right academic & career paths

🔸 Promoting KnowledgeChakra’s innovative learning solutions

🔹 Building strong student relationships and growing our learner base

🔸 Maintaining outreach & performance data

Mandatory skills- PHP, Laravel, Rest API

Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms.

Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team

Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.

Prepare and maintain all applications utilizing standard development tools

Utilize back end data services and contribute to increase existing data services API

Lead the entire web application development life cycle right from concept stage to delivery and post launch support

Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues

Document the development process, architecture, and standard components

Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager

Keep abreast of new trends and best practices in web development

Communicate with other backend and front end engineers

Create and deploy web apps using the Laravel framework

Create server-side logic to handle front-end inputs

Identify and correct flaws identified in the code

Work with SQL databases

Ensure that all database inputs have been parameterized

Ensure that the relevant security standards are in place

Make sure you've built unit test cases to ensure your code is operating as intended and to avoid potential security issues

Create written documentation for each component

Greetings from Zealous Services !!!

Looking for your career in 3D Modelling and Animation Field???

We have Immediate requirements for 3D Trainees.

Experience: Freshers

Designation: 3D Trainee

Training Period: 2 months (with monthly Stipend)

Flexible to work in Rotational Shifts (Fixed Day shifts for Female Candidates).

Chennai Candidates preferred.

Educational Qualifications: Any Graduates can apply (2019 - 2022 passed outs)