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Seydeltech India Private Limited logo
customer Support Representative
customer Support Representative
Seydeltech India Private Limited's logo

customer Support Representative

Raveena Bhandari's profile picture
Posted by Raveena Bhandari
2 - 6 yrs
₹2L - ₹6L / yr
Kothrud
Skills
Customer Support
Voice processing

Roles & Responsibilities:

  • Provide customer service and technical support for hardware, software, OS, internet, and networking issues.
  • Install software, troubleshoot system problems, and escalate complex cases when required.
  • Maintain accurate records in the helpdesk ticketing system.
  • Process shipments, returns, work orders, and ensure proper documentation.
  • Coordinate with logistics and accounts for dispatches and invoices.
  • Ensure compliance with packaging and carrier guidelines.
  • Meet performance targets (KPI/MPS) and maintain punctuality.

Qualifications:

  • Diploma/Degree in Electrical/Electronic Engineering preferred.
  • Call center or customer support experience is an advantage.
  • Technical troubleshooting knowledge required.


Office shift time- 5am to 2 pm, 4am to 1 pm  (Daylight saving)

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Seydeltech India Private Limited

Founded :
2022
Type :
Services
Size :
20-100
Stage :
Profitable

About

Seydeltech is here to help your business succeed with customized digital marketing, web development, customer support, and IT services. Let’s make excellence happen together.
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