HR

Job Description: HR Intern in IT Department

Position: HR Intern

Department: IT

Location: [Company Name]

Reports to: HR Manager or HR Business Partner

Overview:

We are seeking a motivated and enthusiastic HR intern to join our IT department. The HR intern will assist the HR team in various tasks related to recruitment, onboarding, and workforce management within the technology sector. This role offers the opportunity to gain hands-on experience in HR practices within a dynamic and innovative industry.

Responsibilities:

- Assist with the recruitment process for IT positions, including posting job openings, screening resumes, and scheduling interviews.

- Support the onboarding process for new hires in the IT department, including completing paperwork, setting up new employee accounts, and providing orientation materials.

- Assist with employee training and development initiatives, particularly related to technology and IT skills.

- Manage HR data and records for IT employees, ensuring accuracy and compliance with company policies.

- Support employee relations issues within the IT department, including conflict resolution and performance management.

- Assist HR team members with special projects and initiatives related to talent management and organizational development within the technology sector.

- Participate in meetings and training sessions to learn about HR best practices and policies.

- Perform other duties and projects as assigned by the HR Manager or HR Business Partner.

Qualifications:

- Currently pursuing a degree in Human Resources, Business Administration, or a related field.

- Strong interest in HR practices within the technology industry.

- Excellent communication and interpersonal skills.

- Detail-oriented with strong organizational skills.

- Ability to work well in a fast-paced and dynamic environment.

- Proficiency in Microsoft Office applications.

- Previous HR or administrative experience is a plus.

This is a paid internship position with a duration of [X months]. The HR intern will have the opportunity to gain valuable experience in HR practices while working closely with the HR team within the IT department.

Job Summary:

Responsibilities:

o Strong knowledge of photo editing software tools.

o Creativity and artistic mind-set.

o A firm grasp of market trends and consumer preferences.

o Advise best practices and optimizations throughout design projects.

o Translating research into feasible ideas and designs that will satisfy consumers.

o Conducting research on current trends in photography styles, techniques, and technologies in order to keep abreast of industry trends.

o Leadership and motivational skills.

o Organization and time management abilities.

o Ensure projects are completed in a timely manner with a quality product.

o Collaborate with fellow designers to develop new approaches for creating more-expressive graphics for the company.

Qualifications:

o A degree in graphic design, industrial design, or interior design, or equivalent experience.

o 1 to 2 years of experience in graphic design.

o Proficient in using Adobe Photoshop

o Experience as a graphic designer or in related field.

o A strong eye for visual composition.

o Effective time management skills and the ability to meet deadlines.

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.
• Hands on experience to develop Plugins, Theme Customizs.

• Bachelor’s degree in computer science or a similar field.
• Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Ability to project manage.
• Good problem-solving skills.

Opportunity

Create marketing material for our growth initiatives, social media platforms, and branding collaterals. The ideal candidate should have an eye for clean, simple, and artful visual design. A successful candidate will be able to translate high-level requirements into visual elements that align with the language of our products. 

What you will do:

• Develop out-of-the-box campaigns for Social Media channels (Facebook, Twitter, Instagram, YouTube).
• Conceptualize original graphic design ideas that bring simplicity and user-friendliness to complex roadblocks.
• Present concepts, participate in design/project critiques and refine design direction.
• Establish and promote design guidelines, best practices, and standards.
• Conceptualize and execute creative for organic/paid content & campaigns of varying scale and complexity for the app products, PR & Brand.
• Maintain accuracy and attention to detail throughout the creative and production process.
• Collaborate with cross-functional teams comprising interaction designers, content writers and product managers.
  
  

Experience Range: 

Proven 3-4  years of work experience as a Graphic Designer. Must have worked on digital marketing creatives. Having worked in the app product space is a huge plus. 

Technical Expertise:

• Demonstrable graphic design skills with a strong portfolio.
• Knowledge of Color Theory, Visual Hierarchy, Typography, Colour, and Information Composition.
• Proficiency in Adobe Suite especially Photoshop and Illustrator.
• Be able to design eye-catching branding, iconography, and illustrations. 
• Be able to work in a cross-functional team as well as independently.
• Up-to-date with the latest visual trends, techniques, and technologies.
• Must be comfortable with a fast-paced environment
• BS/MS in Visual Design, Graphic Design, Communication Design is a plus.

Do you thrive on working with cutting-edge technology, with innovators in the early stages of ideas, products, or platforms? Do you have the passion to be a core member of a fast-growing start-up? Are you an expert or aspiring to become one who can work on the Full Stack of an application? Do you have a genuine interest in all software technologies? If the answer is yes, do reach out to us - Crediwatch is the place for you!

You will be exposed to work on every level of the stack in a highly agile, fast-growing, start-up FinTech environment while ensuring Breakthrough Simplicity in innovation and Diving Deep to arrive at a solution-based approach to problem-solving and idea creation.

The environment at Crediwatch is vibrant and innovative! You will learn and regularly interact with peers who are the best at what they do and will motivate you to be the best version of yourself, technically and professionally.

The Role Expectation

• You will play a key role in the design and development of the core UI, working directly with the Product team on realizing their needs and translating it into the product.

• You will be involved in developing user-facing features using React.js, building reusable components and front-end libraries for future use, and translating designs and wireframes into high-quality code

• You will participate in the overall design and architecture of the application, maintaining quality and ensuring performance and compliance to software standards and guidelines

• You will help in optimizing components for maximum performance across a vast array of web-capable devices and browsers

• You will adhere to the best practices of the Agile & TDD

• You will collaborate with the rest of the engineering team to design, prioritize and launch new features.

• You will take ownership for organizing code and maintain its integrity at all points in time.

• You will be responsible for understanding and implementing security and data protection best practices

• Guide and mentor to the team and help them grow in a professional and personal capacity

• You will bring in a passion for technology and hunger to learn

You Have

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

• Thorough understanding of JavaScript frameworks and browser

• Experience with popular Rearect.js workflows (such as Flux or Redux)

• Experience with utility libraries (e.g., Immutable.js, Lodash, Underscore)

• Familiarity with RESTful APIs

• Knowledge of modern authentication and authorization mechanisms such as Oauth2.0 and SAML2.0 and exchange of claims using JWT tokens

• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

• Good understanding of browser JavaScript engines and its compatibility issues

• A knack for benchmarking and optimization

• Familiarity with CI/CD tools and technologies

Good to Have

• Knowledge of isomorphic React is a plus

• Knowledge or experience of back-end languages and technologies

• Prior experience in developing code on large scale distributed systems and knowledge of cloud deployments on AWS/Azure

• Prior experience working in a fast-paced start-up environment.

Your Background

• At least 2 - 4 years of hands-on development experience

• A bachelor’s or master’s degree in a related field

You Believe-in & will align with our Business Objectives

• Customer Obsession - Consistently listen to customers; test, enhance and improve the customer experience.

• Breakthrough Simplicity - An innovative approach to making everything simpler

• Diving Deep -Technique used to arrive at a solution-based approach to problem-solving and idea creation

• Drive for Results - Focus on end result of any task

• Encourage and Improve - Encouraging and promoting teamwork and focus on continuous self-development at every stage.

• Be Ethical and Respectful - Willingness to do the right thing – even if it is hard; courteousness and being focused on the best in others.

Who We Are

We build innovative technology everyday!

Crediwatch is a ‘Data Insights-as-a-service’ company that provides lenders, businesses with actionable credit intelligence on private entities they need to improve trust and increase their lending and trading activity. Crediwatch does this with no human intervention by deploying the latest practical AI and technology tools that provide the most reliable comprehensive real-time inputs.

Each day at Crediwatch is about striving for transparent insights, analysis, and accurate results. If this aligns with your interests and aspirations, we have interesting positions for you.

You Will Enjoy

Our start-up environment - fun, casual, informal, family & pet-friendly! Ours is a highly energized playground where brilliant minds come together to make bold, impactful decisions every day! Needless to say, we have excellent filter coffee, health drinks round the clock, lunch buffets, PS4, and Foosball breaks, and a stocked kitchen. We play to win and have fun doing it! We work to engage your brain by organizing brilliant TechTalks by industry leaders and frequent high-on-energy hackathons and engage your crazy fun side at our well-planned retreats. We are a highly eco-conscious team and we encourage and support our team’s physical & mental wellbeing.

All these and a great set of people to work with - We Are Crediwatch!

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com