Web Performance Specialist at Catchpoint · Remote, Bengaluru (Bangalore) · 0 - 5 years · ₹4L - ₹15L / yr (ESOP available) · Raised funding · Remote friendly · Posted 4 Jan 2022

Year of experience – 0 to 4 years
Interview drive date – 18th September 2021
Mode of interview – Zoom interview
Employment type – Permanent, full time
Mandatory skill sets - OSI model, HTTP, DNS, TCP/UDP, network protocols
Below are the detailed JD and company overview.
Job Description –
~ Knowledge of TCP/IP protocols (IPv4/v6, ICMP, TCP, UDP, HTTP, DNS, etc.)
~ Good analytical and problem-solving abilities
~ Understanding of network technologies including DNS, HTTP/HTTPS, OSI Layer protocols, HTML, JS, CSS, networking, Content Delivery Networks, etc.
~ Good understanding of various system architectures and networking devices (servers, load balancers, routers, etc)
~ Ability to work independently and as a team member.
~ Excellent conceptualization and communication skills. Able to educate business and technical people around concepts, and guide them to work towards providing optimized solutions
~ Great listening skills and good with customers
Company Overview:
Catchpoint is revolutionizing end-user experience monitoring to help companies deliver amazing digital experiences. Our platform provides complete visibility into your users’ experiences from anywhere – and real-time intelligence into your applications and services to detect and fix issues faster. We are proud to partner with digital innovators like Google, L'Oréal, Verizon, Oracle, LinkedIn, Honeywell, Priceline, and Qualtrics, who trust Catchpoint to improve their brand experience and drive their business success.

About Catchpoint
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Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
Network Engineer – L3
Location: Mumbai | On-site
Experience: 8–10 Years
Key Responsibilities:
- Install, configure, maintain and troubleshoot network & security infrastructure.
- Handle LAN/WAN, BGP, OSPF, HSRP/VRRP, VLAN, STP, SVI & LACP.
- Manage Cisco/Juniper switches, routers and firewalls.
- Work on Fortinet/Checkpoint/Juniper/Cisco firewalls, SD-WAN & ACI-SDN.
- Troubleshoot VPN, NAT, GRE, P-VPN, routing and connectivity issues.
- Monitor network performance using NMS, SNMP & Syslog.
- Coordinate with customers, vendors and TAC teams for issue resolution.
- Support data centre connectivity, network projects and RFP specifications.
- Participate in network upgrades, maintenance and troubleshooting.
Key Skills:
- Strong TCP/IP, IPv4/IPv6, BGP, OSPF, HSRP/VRRP knowledge.
- Hands-on experience with Cisco/Juniper/Mellanox/Dell/Arista.
- Firewall experience with Fortinet/Checkpoint/Cisco/Juniper.
- Experience in Data Centre environments.
- Good communication and troubleshooting skills.
- Willingness to work in shifts, weekends and holidays.
- Hands-on Cisco routing & switching experience;
- CCNA is mandatory.
- Multicast experience would be valuable.
- Location : Mumbai








