Web Performance Specialist

Business Analyst - AI Product

We're seeking a detail-oriented Business Analyst to support our AI product development. You'll work closely with the Product Manager to translate product vision into clear, actionable JIRA user stories and handle key administrative tasks.

Key Responsibilities:

• Write and maintain well-structured JIRA user stories with clear acceptance criteria
• Support product documentation and requirements gathering
• Coordinate across teams and manage administrative workflows
• Assist in stakeholder communication and reporting

Requirements:

• 2-5 years of experience as a Business Analyst
• Strong experience writing technical user stories and working with JIRA
• Deep knowledge of Agile methodologies (Scrum, Kanban)
• Excellent written communication and organizational skills
• Ability to work independently and manage multiple priorities
• Consulting background strongly preferred (experience translating client needs into technical requirements)

Nice to Have:

• Familiarity with AI/ML products
• Experience as Scrum Master

Job Description: Software Engineer - Backend ( 3-5 Years)

Location: Bangalore

WHO WE ARE:

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners and a who’s who of the financial service industry. We are creating engaging wealth experiences to better financial lives

through AI and investment intelligence powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes.

We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.

In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions.

OUR VALUES: Go with your GUT

●Grow at the Edge: We embrace personal growth by stepping out of our comfort zones to

discover our genius zones, driven by self-awareness and integrity. No excuses.

●Understanding through Listening and Speaking the Truth: Transparency, radical candor,

and authenticity define our communication. We challenge ideas, but once decisions are

made, we commit fully.

●I Win for Teamwin: We operate within our genius zones, taking ownership of our work

and inspiring our team with energy and attitude to win together.

Responsibilities:

• Contribute to the entire implementation process including driving the definition of improvements based on business needs and architectural improvements.

• Review code for quality and implementation of best practices.

• Promote coding, testing, and deployment best practices through hands-on research and demonstration.

• Write testable code that enables extremely high levels of code coverage.

• Ability to review frameworks and design principles toward suitability in the project context.

• Candidates who will demonstrate an ability to identify an opportunity lay out a rational plan for pursuing that opportunity, and see it through to completion.

Requirements:

• Engineering graduate with 3+ years of experience in software product development.

• Proficient in Python, Django, Pandas, GitHub, and AWS.

• Good knowledge of PostgreSQL, and MongoDB.

• Strong Experience in designing REST APIs.

• Experience with working on scalable interactive web applications.

• A clear understanding of software design constructs and their implementation.

• Understanding of the threading limitations of Python and multi-process architecture.

• Familiarity with some ORM (Object Relational Mapper) libraries.

• Good understanding of Test Driven Development.

• Unit and Integration testing.

• Preferred exposure to Finance domain.

• Strong written and oral communication skills.

• Roles & Responsibilities
• Job Purpose:
• 
  
• To manage the store operations of the respective store efficiently and run it as a successful unit through effective stock management, visual merchandising and achieve the desired sales targets while ensuring the customer service of highest standards.
• 
  
• Job Context & Major Challenges:
• 
  
• A store manager has to manage the storel operations, and at the same time achieve the sales target within a stipulated budget allocated for the store. The store manager has to manage the relationship with the visual merchandising team, projects ,HR ,buying team to ensure that the upkeep training, recruitment, the maintenance of the store are proper, and has to report to the regional manager .
• The major challenges of the jobholder are:
• Lack of responsibility shown by the CCAs after few months of recruitment, low discipline levels • Screening of right candidate for accurate hiring
• Consistency of the sales inspite of daily challenges
• Consistency in delivery TC Experience daily
• Inventory management
• Rostering / people management / grievance
• Accountabilities
• Establish rapport with potential and actual customers on a daily basis • Ensure clean and safe environment for the customer
• Ensures Daily capture of customer information & Bill linking – identify gaps and suggest improvement
• Looks into pattern of information and draw inference on customer types /likings/trends /quality of information captured
• Thank you cards / Calls – process adhered to ( Tracking and ensuring business results and quality call outs
• Ensure every customer gets TC delight 100% adherence of experience delivered
• Ensure that customers become repeat customers once they enter the store.Personally develop relations with top 50 customers of the store • Track customer sales closely across segments /types on a weekly basis • Supervise customer needs and looks at new ideas to delight.
• Performance chats on a monthly basis with individuals
• 24 hours resolution for crew grievance /if escalation to close within 7 days
• Take the initiative at the store level to improve the employee engagement
• Ensure Development plan for Coache’s and their teams is managed well on a quarterly basis..
• Appraisals – Quarterly chats on performance as per KRA
• Ensure there is development plan prepared for all store

People Management

Motivate the staff during the morning briefing about daily sales targets • Rostering , Schedule shifts and ensure punctuality of staff

HR Overview

• Screening for New hires as per Evaluation matrix
• Closure of timely recruitments
• Monthly StoreTraining Calendar adhered to , and gaps are filled on a monthly basis
• Weekly Audits and check on understanding on new joinee training • Ensure 100% adherence that every customer get TC Delight - manages evaluations and trainings for the team - issues with customers sorted within 24 hours - Observes coaches and ASM and take inputs for their Teams - Training needs identified and discussed with L&D for resolution

Visual Merchandising

• Implementation of the plan along with the VM champ
• VM changes at the suitable times in the store
• Replenishment of stocks on the floor
• Ensure VM Guidelines are met before store opening and during the day • Ensures daily actions are taken on VM opening checklist
• Window Maintenance – Ensures standards are met – does a walk thru twice a day
• Gives feedback on sections before pictures are taken and sent to HO • Display change – ensures activity done and time lines adhered to • Fixture maintainace –ensures problems are timely fixed.
• New GTM Window installations – timely done
• Track sales from merchandise going to stylists

Standard Operating Procedures

• Ensures that store opening/closing standards are followed properly,if gaps helps improve system
• Drives Store PnL
• Responsible for personnel planning, work hours, store / team holiday plan
• Inventory management and planning for each product category • Drives Store CRM Managements
• Ensure Timely closure on MIS / Reports Etc Ensure that the housekeeping staff follows the checklist properly
• Control mechanical maintenance of lights, air-system, electrical equipment

Accountabilities

• Reports property damage, request needed repairs within company time frames
• Conducts monthly meetings with different stakeholders
• Ensure proper installation of signage display façade properly cleaned • Daily Counts – Supervision of accuracy and timely reports sent. • Inward /Outward – Resigters maintained ,weekly supervision on dispatch / signs off on compliance
• Manages External Relations –Landlords / Mall team/ vendors

Cost Management

• Schedule the expenditures for the month(petty cash management)
• Follow the preventive maintenance schedule to reduce the costs
• Maintain the safety, energy consumption, and expenses reports
• Control costs incurred on the services provided by the vendors
• Control cash deposits and submission of credit slips on a daily basis
• Maintain records pertaining to customer discounts, schemes
• DMS – Supervision of DMS entry weekly and sufficient funds for store to run

Achievement of sales targets

• Explain & drive the sales targets to Managers on a daily basis • Coordinates with RM on Monthly Targets
• Contribute to the team efforts for accomplishing desired results by setting objectives and directions for KPI’s ,category revenue, competiton analysis,market trends
• Analyze sales very 3 hours to better daily performance
• SMS to be sent to the RM as required
• Motivate store team to achieve daily targets
• Understand Business on a MTD/WTD/FTDbasis and briefs coaches .

Shrinkage control

• Ensure the global count is done accurately on a daily basis and reports sent to HO
• Ensure that nobody from the staff indulges in pilferage and other activities
• Co-ordinate with security guard & staff to keep a watchful eye on customers
• Anticipate problems & preempt them by coming up with creative solutions
• Constantly identifies areas of improvement, takes initiative to drive them

People Management- Demonstrates ability to holistically monitor various HR analytics like workforce planning, staffing levels, engagement scores, salary costs, attrition levels

Competencies- Works with individuals to identify areas of development, works to improve them

Work Standards- Sets standards for excellence to achieve a high level of quality • Accepts responsibility of outcomes of one’s work; admits mistakes and refocuses efforts

Provides encouragement and support to others in accepting responsibility; does not accept others’ denial responsibility without questioning

Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals.

Gets Results- Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals

Customer Relations- Works to educate the customers so that they are fully aware of products Establishes good interpersonal relationships by helping people feel valued

Handles upset customers by hearing the customer, empathizing, apologizing, and taking personal responsibility for resolving customer problems/issues

Team Work- Builds strong teams that capitalize on differences in expertise, competencies

Champions collaborative team working across departments/ functions • Proactively works with colleagues to develop solutions to their issues

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

Greeting from Uplogic Technologies Pvt Ltd!!!

We are looking for a dynamic and organized professional to our team in Madurai Branch who are excel in everything he or she do and interested in learn and grow along with Uplogic Team and enhance their hands in the development of Organization. If you are interested share your updated profile.

Experience: 1 to 5 year

Designation: Jr. BDE/Sr. BDE

Job Location: Madurai

• Should have strong experience in software sales processes
• Must have experience in Business Analysis and Business Planning
• Should be responsible for generating New leads and business
• Must be excellent knowledge in Sales Presentation
• Experience in Documentation and proposals is good to have
• Exposure in App Marketing globally is added advantage
• Should have strong communication skill both nationally and internationally
• Excellent in risk taking and Decision making

And it's highly appreciated if you can refer any of your friends, whose profile is suitable for the same.

Responsibilities

1. Design and Build Mobile and Web Apps

2. Support technically for CRMs

3. Working with designers to understand the user's experience with new features

4. Designing and building features for our iOS app

5. Developing unit tests along with features and integration tests into the development process

6. Maintaining current capabilities of our app which include debugging and fixing issues while maintaining code quality

Qualifications

1. At least 1 year of proven experience in building Android & iOS applications.

2. Bachelor's degree in computer science

3. Proficient in working with Jira and Confluence is a plus

4. Comfortable working in a dynamic, constantly changing atmosphere and able to prioritize work and communicate challenges

5. Excellent verbal and written communication skills, able to interact with technical and non-technical team members with experience working with both local and remote teams

PREFERRED SKILLS:

Java and Swift or SwiftUI experience is preferred

• Experience building ReactNative apps
• Prior experience building scalable web and mobile web apps
• working in a super fast moving product startup
• Experience working with server side rendering, websockets etc

• Work on the most modern tech stack at the frontier of two of the hottest technology trends: Video and Mar-tech.
• Market leading compensation: salary plus equity
• Opportunity to work with tech's best talent spread across 5 continents: team mates come from the likes of InMobi, Walmart, Goldman Sachs, BCG.
• An incredible culture with a great blend of hustle, productivity and a ton of fun.
• Fully remote! Work from home, Goa, Europe- wherever you want to be.
• Potential opportunities to travel to the US