Skippi Ice pops
https://skippi.inJobs at Skippi Ice pops
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Tele sales Representative responsibilities include:
Contacting potential or existing customers to inform them about a product or service using scripts.
Answering questions about products or the company.
Asking questions to understand customer requirements and close sales.
Job brief
We are looking for an enthusiastic Tele sales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective tele sales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Answering customer queries
● Maintaining and analyze the customer database
● Tracking all the complaints,feedback, requirements
raised by customers and prepare reports
● Planning and delivering CRM strategies across the
organization with a view to retaining existing
customers, increasing brand loyalty and expanding the
company brand.
● Deciding on a final CRM structure and architecture
that will work seamlessly across the business and
capture crucial information along the sales funnel.
● Making sure the customer database is correctly
segmented for targeted marketing activities.
● Collaborating with other departments ensures the
CRM strategy works well for every aspect of the
business.
● Development of testing strategies to guarantee the
most efficient approach for the organization and its
customers.
● Handle all CRM platforms - Call and chat
● Running customer loyalty programs for repeat
customers
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About Shipsy
At Shipsy, data is at the center of all our solutions. We enable organizations to capture more & better quality data and help them utilize it to truly become a data-driven organization. We are a young group of high-caliber engineers from the top institutes of India with diverse backgrounds ranging from big data, software architecture, machine learning, robotics, blockchain, IoT putting all our knowledge and energy towards solving real-life business problems through the means of technology.
Our Logistics Visibility & Control Tower platform handles over 1 million transactions on a daily basis, and provide real-time customized views to operation managers, strategy team, business managers on the activity of field workforce throughout the country covering regions like Arunachal Pradesh, J&K, Andaman etc.. The field workforce uses our secure SMS sync feature in remote locations without internet connectivity and provide valuable real-time information to customers for the first time in the industry.
Indian Logistics and Supply Chain landscape pose unique challenges and our group of passionate innovators puts their heart into solving these problems, thus creating a meaningful impact. Our solutions have enabled businesses to improve their customer centricity & efficiency. Some examples include a voice assistant that tells you about the most important areas to focus on a given day, computer vision based data extraction from consignments, deep learning based fraud detection in the delivery operations, predicting possible delays in the supply chain etc.
While we work really hard both in terms of hours we put in at work and the challenging problems we work on, learning and having fun is one the most important parts of our work culture. We organize technical seminars regularly, enroll people in online learning resources to make sure our knowledge keeps growing. The free breakfast, dinner, and snacks make sure that no one is hungry at work. We organize monthly team outings like laser tag, paintball, trampoline, football etc. along with team parties and offsite to keep our minds fresh. Company also buys everyone a gadget of their choice. There are rewards for top performers in the form of international trip vouchers. All in all, we are a people first technology company.
Why Explore a Career at Shipsy
Our current team has 30 people from top institutes across the country like IITs, BITS, IIITs, NITs with experience in Big Data, Software Architecture, ML, AI, Robotics, Blockchain. In combination, we have worked at Samsung Korea, MIT Media Labs, CMU Robotics, Deutsche Bank, Morgan Stanley, Samsung Research, GE Research, Qualcomm Research etc. and also have been entrepreneurs etc. We have numerous research publications and patents.
PERKS
- Free breakfast, dinner, and snacks at the office
- Monthly team outings, e.g., laser tag, paintball, football, trampoline etc.
- Quarterly team parties and annual offsite
- Company sponsored enrollment worth 40K annually to online learning resources like Coursera, edX etc.
- International trip vouchers for top performers
- Company sponsored asset purchase worth 50K
- Games in office - Mini golf, pool, foosball
- Regular tech seminars with pizza and beer
Shipsy Interview Process
Our interviewing process consists of the following rounds -
- Screening round with CS & Software Engineering basics quick questions
- Coding test with a problem designed to test your coding style & problem-solving skills
- Technical Interview I
- Technical Interview II
- Cultural fit interview
Our hiring principles -
- We don't care about the stack you've worked upon, we look good understanding of fundamentals.
- We look for depth in the work experience. Our tech stack consists of almost all the latest technologies and we expect people to learn fast and acquire sufficient depth.
- We look for people passionate about technology and are good team players.
Shipsy's Tech Stack
- Angularjs
- React.js
- React Native
- Ionic
- Node.js
- Flask
- Js
- Python
- Scala
- Android
- PostgreSQL
- MongoDB
- Spark
- Kafka
- Lamba
- Tensorflow
- D3.Js
- AWS
- Computer Vision
- NLP
- Deep Learning
Shipsy Funding
Shipsy has raised over $1 million over a couple of rounds in 2016 and is currently a profitable startup. Currently, Shipsy is in a phase of rapid growth and expansion both in market segments and geographies (international expansion)
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