Answering customer queries
● Maintaining and analyze the customer database
● Tracking all the complaints,feedback, requirements
raised by customers and prepare reports
● Planning and delivering CRM strategies across the
organization with a view to retaining existing
customers, increasing brand loyalty and expanding the
company brand.
● Deciding on a final CRM structure and architecture
that will work seamlessly across the business and
capture crucial information along the sales funnel.
● Making sure the customer database is correctly
segmented for targeted marketing activities.
● Collaborating with other departments ensures the
CRM strategy works well for every aspect of the
business.
● Development of testing strategies to guarantee the
most efficient approach for the organization and its
customers.
● Handle all CRM platforms - Call and chat
● Running customer loyalty programs for repeat
customers
About Skippi Ice pops
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About Us - https://www.sibinfotech.com/
SIB Infotech is a digital marketing organization committed to boosting brand's visibility in the ever-changing online world. At SIB Infotech, we're creating immersive digital experiences that deeply engage audiences and foster meaningful connections. With a comprehensive array of services, spanning strategic Search Engine Optimization (SEO) to expert Pay-Per-Click (PPC) Management, captivating Graphic Design, compelling Social Media Marketing (SMM) strategies, and tailored Software Development solutions, we offer comprehensive assistance to help and succeed on the internet.
Key Responsibilities:
Strategy Development
Develop and execute comprehensive SEO strategies aligned with business goals and objectives. This involves conducting thorough keyword research, competitor analysis, and industry trends assessment to identify opportunities for organic growth.
On-Page and Off -Page Optimization with link building
Optimize website content, meta tags, headings, and internal linking structure to enhance relevance and improve visibility on search engine results pages (SERPs).
Manage off-page SEO initiatives, including building high-quality backlinks from authoritative websites through outreach, content partnerships, and directory submissions. Implement link-building strategies to improve domain authority and increase organic traffic.
Technical SEO Management
Conduct technical audits of website infrastructure and address technical issues that may impact search engine rankings, such as site speed optimization, mobile responsiveness, crawl errors, and schema markup implementation. Collaborate with web development teams to implement technical SEO enhancements.
Content Strategy and Optimization
Collaborate with content creators to develop SEO-friendly content that aligns with target keywords and addresses user search intent. Optimize existing content and identify opportunities for new content creation based on keyword research and industry trends.
Performance Monitoring and Reporting
Track and analyze key SEO performance metrics, including organic traffic, keyword rankings, backlink profile, and conversion rates. Generate regular reports and dashboards to provide visibility into SEO performance and ROI. Use data-driven insights to identify areas for improvement and optimization.
Algorithm Updates and Industry Trends
Stay abreast of search engine algorithm updates, industry trends, and best practices to adapt strategies accordingly and maintain competitiveness in search results.
Client Communication and Team collaboration
Serve as the primary point of contact for clients regarding SEO initiatives, provide updates on campaign progress, address concerns, and offer strategic recommendations for improvement.
Work closely with cross-functional teams, including web developers, designers, content creators, and digital marketers, to ensure seamless integration of SEO efforts with overall digital marketing strategies.
Requirements:
- Any Bachelor's degree in marketing, business, computer science, or related field.
- 3 - 5 years of experience in SEO, with a focus on content optimization
- Proven track record of success in developing and implementing effective SEO strategies that drive measurable results.
- Strong analytical skills and the ability to interpret data and insights to make informed decisions.
- In-depth knowledge of SEO tools and software, such as Google Analytics, Google Search Console, SEMrush, Moz, etc.
- Excellent communication and collaboration skills, with the ability to work cross-functionally and communicate effectively with stakeholders at all levels.
- Ability to stay organized, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment.
Company Overview
Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company.
Qualifications
- At Least graduation, preferably in commerce from prominent institute
- 0-1 years of experience in customer support
Skills
- High level of empathy and aptitude to help and resolve problems for others.
- Learning ability to understand the software from the end user’s perspective.
- Oral and written communication skills to help and train clients on using the software. Good hold on English and Hindi is a must.
- Knowledge of Malayalam & Telugu regional language is a must.
- Other desirable skills:
- Preferably a female candidate
- Expressive and good communication skills
- Good listener and empathetic disposition
- Proactive in anticipating customer pain points and providing feedback to the product teams on feature usage and issues.
Roles & Responsibilities
Your objective will be to ensure that client is able to extract value of our solution to the fullest. You will be the first point of contact for the client and end users of the software. You will be responsible for successful transition of the customer to our solution, for client communication and coordinating with them for conducting feature demonstration and giving training sessions. You will be resolving client queries on a real-time basis. You will also report to Product team on any major issues that clients may be facing. Uphold established standards, processes and best practices in customer service. You are expected to continuously learn and build a knowledge base by reading books, understanding business, and empathizing with our customers.
Full Stack Developer (Python, Javascript, HTML, API)
Job Overview
The SkillTurk Team is seeking a skilled Full Stack Developer with expertise in Python, JavaScript, HTML, and API functions to join our dynamic team. As a Full Stack Developer, you will be responsible for designing, developing, and maintaining web applications that seamlessly integrate front-end and back-end components. Your role will involve working on server-side development, utilizing your knowledge of Python, JavaScript, HTML, and API integration to deliver robust and scalable solutions.
Responsibilities:
· Full Stack Development: Design, develop, and deploy feature-rich web applications using Python, JavaScript, HTML, and CSS technologies.
· Front-end Development: Create responsive and intuitive user interfaces using HTML, CSS, and JavaScript frameworks, ensuring optimal user experience across different devices and browsers.
· Back-end Development: Develop server-side logic and APIs using Python frameworks such as Django or Flask to enable smooth data flow and interaction between the front-end and the database.
· API Integration: Understand and integrate third-party APIs and services to enhance the functionality and capabilities of web applications.
· Database Management: Design and implement efficient database schemas, write optimized SQL queries, and ensure data integrity and security.
· Testing and Debugging: Conduct rigorous testing and debugging to identify and fix issues, ensuring high-quality and bug-free code.
· Collaborate with Teams: Work closely with the data engineer and stakeholders to gather requirements, provide technical insights, and ensure seamless integration of front-end and back-end components.
· Continuous Learning: Stay up to date with industry trends, emerging technologies, and best practices in full stack development, and apply them to enhance the development process and deliver innovative solutions.
· Troubleshooting and Issue Resolution: Identify and resolve technical issues, performance bottlenecks, and system failures, both during development and in production environments.
· Code Maintenance and Version Control: Manage code repositories, version control systems (e.g., Git), and documentation to ensure efficient collaboration and codebase integrity.
Requirements:
· Strong proficiency in Python programming language.
· Proficiency in client-side web technologies including JavaScript, HTML, and CSS.
· Experience with server-side frameworks such as Django or Flask.
· Understanding of API design principles and experience with API integration.
· Knowledge of database systems, SQL and the ability to write optimized queries.
· Familiarity with version control systems like Git.
· Solid understanding of web development principles, including responsive design, cross-browser compatibility, and accessibility.
· Strong problem-solving and debugging skills.
· Excellent teamwork and communication abilities.
Preferred Skills (not mandatory but beneficial):
· Experience with cloud platforms such as AWS or Azure.
· Understanding of Github deployments.
· Understanding of security principles and best practices in web development.
If you are a highly motivated individual with a passion for full stack development and possess the required skills, we encourage you to apply for this position. Join our team and contribute to the creation of cutting-edge web applications that deliver seamless user experiences and drive innovation.
Job Description for Java Developer (Hinjewadi, Pune)
About the Position:- We at nCircle Tech aspire to be an organization that provides exciting and challenging work to build next-generation software built using the latest technologies. We are looking for techno enthusiast software developers with a very good understanding & experience of web & cloud-based software development for providing value to our customers.
This position requires you to work on cutting edge, mission critical Java / J2EE based enterprise software applications with opportunity to work on the latest cloud computing and collaborative technologies.
Your key responsibilities would include:
Responsibilities:
● Develop different modules, features of a given application as per the requirements.
● Write scalable code as per standard coding practices
● Ensure effective use of proper tools & adherence to the software development process.
● Involve in troubleshooting, Unit Testing, peer review as required
● Actively participate in daily standups, client meetings & demo as required
● Assist in effort estimations, technical documentation, interview process as required.
This is You:
● Have 2+ years proven experience in core Java, J2EE and have excellent codecraft
● Have hands-on experience in application development using Spring, JBoss.
● Knowledge of Hibernate & Web Services (Rest/SOAP) would be added advantage
● Have strong fundamental background on OOPs concepts
● Excellent communication and teamwork skills
● Great attention to detail and meeting sprint and project deadlines
● Someone who takes ownership of assigned tasks proactively
Preferred Qualification: ● B.Tech, B.E, M.Tech, MCA, MSc.Computers
BENEFITS :
● Hybrid working in-line with Govt / SEZ norms
● 5 day working week with flexible working times
● Standard healthcare benefits with family floater ( self + spouse + upto 2 kids)
● Flexible salary structure ( NPS / LTA / Meal Card ) benefits
● Frequent training, online library and subscriptions
● Attractive Referral Bonus if you bring other talented people like you
● Attractive rewards & recognition scheme
We are looking for candidates who are smart and ambitious. The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationships and maintaining existing ones. There will be Performance based incentives for those who are self driven and motivated to achieve results and grow with us.
Qualifications
-
Bachelor's degree 3+ years in Business, Sales, Marketing or Technology
-
Minimum of 6 months - 2 year+ experience in sales, business development or similar role
-
Experience in full sales cycle including deal closing
-
Demonstrated sales success
-
Strong negotiation skills
-
Strong written and verbal communication and presentation skills
-
Proficient in working on excel, powerpoint, googlesheets
-
Knowledge of generating leads through LinkedIn, Twitter and others
-
Experience in international sale and IT services would be preferred
Responsibilities
-
Build relationships with prospective clients
-
Oversee the sales process to attract new clients.
-
Work with senior team members to identify and manage risks
-
Research and identify new market opportunities
-
Attending networking events to attract and retain clients
-
Developing and executing sales and marketing strategies to grow business
-
Prepare and deliver pitches to potential investors
-
Analyze market and establish competitive advantages
-
Track metrics to ensure targets are hit
-
Foster a collaborative environment within the organisation
Technical knowledge
- Design and implement software components using up-to-date technologies and best practices.
- Comprehensive understanding of the REST architecture.
- Strong working experience in Angular,HTML5, CSS3
- Strong working experience in Container Orchestration Management on-premise and public cloud (Docker, Kubernetes or similar)
- Overall understanding of the Service Oriented Architecture
- Experience with widely used design patterns.
- Should possess prior experience in building distributed multi-tier applications with single sign-on.
- Continuous Integration (CI) and Automated Deployment on AWS/Azure
- Static and dynamic code quality analysis
- Should understand the dynamics of the full-stack development and guide junior team members.
- Experience in developing enterprise-scale software platforms
- Should have hands-on experience in managing releases.
- Build applications using Azure Services and deploy them on Azure Infrastructure.
• Experience in Entity Framework, SSRS, Crystal Reports
• Experience in Umbraco, Xamarin, VB6
• Experience in Sitecore
• Experience in SharePoint
• IDE- Visual Studio
• Strong scripting experience (JavaScript, JQuery, HTML, CSS, Bootstrap, HTML 5, Angular, React JS, Node JS, XML, XSLT, and XSL).
• Good Knowledge in Microsoft IIS
• Ability to write SQL queries and investigate DB logs a plus
• Good Knowledge in RDBMS (MS SQL, MySQL, Oracle)
• High degree of knowledge in networking (protocols, virtual networks, subnets, firewalls)
• Understanding and practical application of methodologies like ITIL, Agile, Scrum, DevOps, and SRE.
• Experience with ITSM tools like Service now, Salesforce….etc
Opportunity in our Product Team?
Our system has over 4 products & 12 modules designed by product managers working with banking & finance experts. The company’s growth from here is based on a multi-product strategy. The way we’re scaling our product team is in-line with the company’s strategy.
Your customers are the CFOs & Finance Teams in mid to large scale enterprise businesses and you will build these products to solve the problems faced by them.
You’ll become familiar with all parts of our stack from end to end. You’ll design and implement features to be scalable and resilient by working with both our infrastructure engineers and our product engineers. You’ll be a driver for positive change to Finly’s engineering culture, processes and technology.
Here are some examples of the projects in the different products:
Payment automation by building a deep integration with multiple banking systems:
- Governance frameworks with policy controlled workflows.
- Core finance document management system.
- Automating reconciliation of transactions across business
- Collaboration tools among finance, vendors & employees.
- Continuous ETL for integrating with CRMs like Salesforce & Accounting Systems like SAP.
WITHIN 1 MONTH, YOU'LL
- Complete Finly’s new-hire training week, and learn Accounts Payable
- Processes & the various partners we work with to make Finly happen.
- Investigate, solve and release a bug fix to production. In order to do this you will ramp up on Finly’s engineering stack by pair-programming with your teammates and attending engineering training sessions designed and presented by the team.
- Meet with cross-functional peers around the company to learn how the product functions.
- Complete your engineering starter project and deploy your first changes to production.
WITHIN 3 MONTHS, YOU'LL
- Individually contribute reliably ship full features to customers.
- Own major product areas and take features from mock to deploy.
- Estimate technical scope and time to complete major features and initiatives.
WITHIN 6 MONTHS, YOU'LL
- Move to new product vertical & initiative and start designing and architecting scalable systems as per the requirements discussed with Product Manager.
- Have made a visible impact on the product for all the users of Finly.
- Work closely with your team to remove roadblocks, educate on best practices and improve how we work.
- Be comfortable navigating most of our stack and infrastructure
- Be responsible for the planning, scoping, design, and implementation of new features
- Participate in interviewing and hiring, as a way to influence team growth and how our values inform our culture
WITHIN 12 MONTHS, YOU'LL
- Individually contribute and lead teams to reliably ship full features to customers.
- Estimate technical scope and time to complete major products and initiatives.
- Define tools and standards for product engineering to measure performance impact of releases
- Help grow other engineers technically by mentoring, pairing and developing other learning opportunities
- Collaborate with engineering and product leadership to define priorities and set delivery goals.
So in this role, you will work with the respective team’s product manager and other engineers in that team. You may work on the front-end or backend or both based on the requirement of the project.
Join us & have the authority and responsibility to make things happen!