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CRM Executive
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CRM Executive

Kavitha Joshi's profile picture
Posted by Kavitha Joshi
2 - 5 yrs
₹3L - ₹6L / yr
Hyderabad
Skills
zohobot
Social media strategy
whatsapp bot
Email Marketing

Answering customer queries

● Maintaining and analyze the customer database

● Tracking all the complaints,feedback, requirements

raised by customers and prepare reports

● Planning and delivering CRM strategies across the

organization with a view to retaining existing

customers, increasing brand loyalty and expanding the

company brand.

● Deciding on a final CRM structure and architecture

that will work seamlessly across the business and

capture crucial information along the sales funnel.

● Making sure the customer database is correctly

segmented for targeted marketing activities.

● Collaborating with other departments ensures the

CRM strategy works well for every aspect of the

business.

● Development of testing strategies to guarantee the

most efficient approach for the organization and its

customers.

● Handle all CRM platforms - Call and chat

● Running customer loyalty programs for repeat

customers

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Skippi Ice pops

Founded :
2021
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

The Brand Skippi aims at bringing Fun Food while keeping the health of the consumer at its core. 100% Natural Flavours, Natural Colours, Natural Preservatives, and No Artificial Sweeteners too.
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Company social profiles

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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