Answering customer queries
● Maintaining and analyze the customer database
● Tracking all the complaints,feedback, requirements
raised by customers and prepare reports
● Planning and delivering CRM strategies across the
organization with a view to retaining existing
customers, increasing brand loyalty and expanding the
company brand.
● Deciding on a final CRM structure and architecture
that will work seamlessly across the business and
capture crucial information along the sales funnel.
● Making sure the customer database is correctly
segmented for targeted marketing activities.
● Collaborating with other departments ensures the
CRM strategy works well for every aspect of the
business.
● Development of testing strategies to guarantee the
most efficient approach for the organization and its
customers.
● Handle all CRM platforms - Call and chat
● Running customer loyalty programs for repeat
customers
Shubham Vishwakarma
Full Stack Developer - Averlon
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Jenkins
Docker
KubernetesJob Description
We are seeking a highly skilled Site Reliability Engineer (SRE) with strong expertise in Google Cloud Platform (GCP) and CI/CD automation to lead cloud infrastructure initiatives. The ideal candidate will design and implement robust CI/CD pipelines, automate deployments, ensure platform reliability, and drive continuous improvement in cloud operations and DevOps practices.
Key Responsibilities:
- Design, develop, and optimize end-to-end CI/CD pipelines using Jenkins, with a strong focus on Declarative Pipeline syntax.
- Automate deployment, scaling, and management of applications across various GCP services including GKE, Cloud Run, Compute Engine, Cloud SQL, Cloud Storage, VPC, and Cloud Functions.
- Collaborate closely with development and DevOps teams to ensure seamless integration of applications into the CI/CD pipeline and GCP environment.
- Implement and manage monitoring, logging, and ing solutions to maintain visibility, reliability, and performance of cloud infrastructure and applications.
- Ensure compliance with security best practices and organizational policies across GCP environments.
- Document processes, configurations, and architectural decisions to maintain operational transparency.
- Stay updated with the latest GCP services, DevOps, and SRE best practices to enhance infrastructure efficiency and reliability.
Mandatory Skills:
- Google Cloud Platform (GCP) – Hands-on experience with core GCP compute, networking, and storage services.
- Jenkins – Expertise in Declarative Pipeline creation and optimization.
- CI/CD – Strong understanding of automated build, test, and deployment workflows.
- Solid understanding of SRE principles including automation, scalability, observability, and system reliability.
- Familiarity with containerization and orchestration tools (Docker, Kubernetes – GKE).
- Proficiency in scripting languages such as Shell, Python, or Groovy for automation tasks.
Preferred Skills:
- Experience with Terraform, Ansible, or Cloud Deployment Manager for Infrastructure as Code (IaC).
- Exposure to monitoring and observability tools like Stackdriver, Prometheus, or Grafana.
- Knowledge of multi-cloud or hybrid environments (AWS experience is a plus).
- GCP certification (Professional Cloud DevOps Engineer / Cloud Architect) preferred.
Skills
Gcp, Jenkins, CICD Aws,
Nice to Haves
Experience with Terraform, Ansible, or Cloud Deployment Manager for Infrastructure as Code (IaC).
Exposure to monitoring and observability tools like Stackdriver, Prometheus, or Grafana.
Knowledge of multi-cloud or hybrid environments (AWS experience is a plus).
GCP certification (Professional Cloud DevOps Engineer / Cloud Architect) preferred.
******
Notice period - 0 to 15days only
Location – Pune, Trivandrum, Kochi, Chennai
Position: Admin Manager
Location: Andheri , East
Salary Range: ₹35,000 – ₹40,000/month
Age Limit: Maximum 30 years
Gender Preference: Male candidates only
Job Summary:
We are seeking a proactive and disciplined Admin Manager to oversee day-to-day administrative operations and ensure smooth functioning across departments. The ideal candidate will be highly organized, capable of managing facility operations, vendors, and support staff, and committed to maintaining a compliant and efficient workplace.
Key Responsibilities:
Manage daily office operations and administrative functions
Supervise housekeeping, security, and support staff
Monitor office infrastructure, assets, and facility upkeep
Handle procurement and inventory of office supplies and equipment
Maintain vendor relations, contracts, and AMCs
Ensure compliance with company policies, safety protocols, and audits
Track administrative expenses and maintain petty cash records
Organize fire drills, employee engagement programs, and internal trainings
Maintain all administrative documentation and reports
Requirements:
Graduate in any discipline (Bachelor’s degree)
Age below 30 years
Male candidates preferred
3-4 years of experience in office administration or operations
Excellent communication and coordination skills
Proficiency in MS Office, documentation, and budgeting
Strong sense of responsibility, discipline, and attention to detail
Preferred Skills:
Leadership qualities to manage support staff effectively
Experience in handling vendors and facility compliance
Knowledge of safety protocols and admin process optimization
PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital
PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.
Culture and Values at PortOne
- You will be joining a team that stands for Making a difference.
- You will be joining a culture that identifies more with Sports Teams rather than a 9 to 5 workplace.
- This will be remote role that allows you flexibility to save time on commute
- Your will have peers who are/have
- Highly Self Driven with A sense of purpose
- High Energy Levels - Building stuff is your sport
- Ownership - Solve customer problems end to end - Customer is your Boss
- Hunger to learn - Highly motivated to keep developing new tech skill sets
Who you are ?
* You are an athlete and QA is your sport.
* Your passion drives you to learn and break stuff and not because your manager tells you to.
* Your work ethic is that of an athlete preparing for your next marathon. Your sport drives you and you like being in the zone.
* You are NOT a clockwatcher renting out your time, and NOT have an attitude of "I will do only what is asked for"
* Enjoys solving problems and delight users both internally and externally
* Take pride in working on projects to successful completion involving a wide variety of technologies and systems
Skills and Experience
* 2+ year of experience working as a Quality Assurance Engineer & shipping high quality products.
* Strong knowledge of QA methodology and tools
* Experience in manual testing
* Hands on experience in any one of Automation testing frameworks - Selenium, TestNG. Robot, UFT etc
* Experience in API & Mobile testing
* Experience in Any Scripting and Programming language
* BE in Computer Science or equivalent combination of technical education and work experience
Preferred Qualifications
* QA Experience in Ecommerce Operations/Payments/Fintech domain
* Proficiency in Java/C/Golang or any high level programming language
* Hands on experience in any one of Automation testing frameworks - Playwright, Selenium, TestNG. Robot, UFT etc
* Ability to understand technical specifications and analyze log files
* Knowledge of Test suite management tools - JIRA etc
What will you do ?
* Utilize innovative testing technologies to develop product's testing strategy
* Participation in design and code inspections.
* UI, API and Hybrid testing and automation
* Perform manual testing, the scope of which will encompass all functionalities of services as a prequel to automation
* Analyze test logs, debug failures; create test reports, co-ordinate with stakeholders
* Collaborate with stakeholders across the organization such as experts in - product, design, engineering
* Create Automation scripts
* Uphold best practices in software testing with attention to security practices
Here are examples of apps/features you will be working on as a QA Engineer
* Intuitive, easy-to-use APIs for payment process.
* Integrations with local payment gateways in international markets.
* Dashboard to manage gateways and transactions.
* Analytics platform to provide insights
JavascriptMandatory Criteria
- Looking for candidates from Bangalore and NP less than or equal to 20 days
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 6+ years of experience in quality assurance or software testing, with at least 3 years focused on test automation and 2+ years in a leadership or senior role.
- Solid knowledge of SQL Experience in architecting and implementing automated testing frameworks . Strong in programming/scripting languages such as Python, Java, or JavaScript for automation development.
- Expertise with automation tools like Selenium, Playwright, Appium, or RestAssured, and integrating them into CI/CD workflows.
- Proven leadership skills, including mentoring junior engineers and managing team deliverables in an agile environment.
- Experience with test management tools (e.g., TestRail, qTest) and defect tracking systems (e.g., Jira).
- Deep understanding of testing best practices, including functional, regression, performance, and security testing.
- Ability to analyze system architecture and identify key areas for test coverage and risk mitigation.
- Experience with containerization technologies (Docker, Kubernetes) and cloud platforms (AWS preferred). Understanding of performance, security, and load testing tools (e.g., JMeter, OWASP ZAP).
- Familiarity with observability and monitoring tools (e.g., ELK Stack, Datadog, Prometheus, Grafana) for test environment analysis.
If interested kindly share your updated resume on 82008 31681
Job Description – Product Manager (B2C)
Company: Indian retail sweet and snacks brand
Location: Lawrence Road Industrial Area, Delhi
Work Mode: Hybrid
Experience: 5+ Years
Working Schedule: 6 days a week
About the Company
The company is a fast-growing Indian retail sweet and snacks brand focused on nostalgic, homemade-style products with a strong emphasis on clean labelling, healthier alternatives, and authentic storytelling.
Our long-term vision is ambitious, to build a brand that achieves what traditional legacy brands accomplished over decades, but at a much faster pace.
Role Overview
We are looking for an experienced Product Manager (B2C – Digital Platform) to lead the end-to-end product strategy for our consumer-facing website and digital experience. This role will be critical in shaping the website as a core growth channel—driving conversion, engagement, and retention—while ensuring a seamless, intuitive, and high-performing user experience aligned with our brand values.
You will work closely with founders, marketing, growth, design, engineering, analytics, and external tech partners to continuously improve website performance through data-driven experimentation and optimization.
Key Responsibilities
- Own the entire digital product lifecycle for the website, from ideation to launch and post-launch optimization
- Translate consumer behavior, funnel data, and business goals into a clear website and conversion optimization strategy
- Manage and optimize the website as a primary B2C sales and engagement channel
- Drive conversion rate optimization (CRO) through A/B testing, experiments, and continuous iteration
- Own the product roadmap for website features, UX improvements, and technical enhancements
- Collaborate with marketing, growth, design, and engineering teams to align user experience, content, pricing, and brand storytelling
- Analyze customer journeys, heatmaps, funnel drop-offs, and performance metrics to identify and prioritize improvements
- Own and manage website-related tools and technologies (CMS, analytics, experimentation tools, personalization platforms, etc.)
- Ensure site performance, usability, and scalability across devices and traffic growth
- Support the rollout of successful experiments and features across campaigns and distribution channels.
Desired Skills & Qualifications
- 5+ years of overall experience in Product Management
- 3+ years of experience in B2C digital products, preferably in D2C, e-commerce, consumer internet, retail tech, or marketplaces
- Strong understanding of user behavior, funnels, and conversion optimization
- Hands-on experience with experimentation frameworks, A/B testing, and performance optimization
- Experience working in high-growth startups or scaling digital platforms
- Ability to balance strategic thinking with hands-on execution
- Strong stakeholder management and communication skills across technical and non-technical teams
- Comfort working with data, analytics dashboards, and product performance metrics
Why Join Us
- Be part of building a ₹1000 Cr consumer brand from the ground up
- Opportunity to work closely with founders and leadership
- Long-term wealth creation through ESOP participation
- High ownership, high impact role in a fast-scaling organization
Data Science
Machine Learning (ML)Outplay is building the future of sales engagement, a solution that helps sales teams personalize at scale while consistently staying on message and on task, through true multi-channel outreach including email, phone, SMS, chat and social media. Outplay is the only tool your sales team will ever need to crush their goals. Funded by Sequoia - Headquartered in the US. Sequoia not only led a $2 million seed round in Outplay early this year, but also followed with $7.3 million Series - A recently. The team is spread remotely all over the globe.
Perks of being an Outplayer :
• Fully remote job - You can be on the mountains or at the beach, and still work with us. Outplay is a 100% remote company.
• Flexible work hours - We believe mental health is way more important than a 9-5 job.
• Health Insurance - We are a family, and we take care of each other - we provide medical insurance coverage to all employees and their family members. We also provide an additional benefit of doctor consultation along with the insurance plan.
• Annual company retreat - we work hard, and we party harder.
• Best tools - we buy you the best tools of the trade
• Celebrations - No, we never forget your birthday or anniversary (be it work or wedding) and we never leave an opportunity to celebrate milestones and wins.
• Safe space to innovate and experiment
• Steady career growth and job security
About the Role:
We are looking for a Senior Data Scientist to help research, develop and advance the charter of AI at Outplay and push the threshold of conversational intelligence.
Job description :
• Lead AI initiatives that dissects data for creating new feature prototypes and minimum viable products
• Conduct product research in natural language processing, conversation intelligence, and virtual assistant technologies
• Use independent judgment to enhance product by using existing data and building AI/ML models
• Collaborate with teams, provide technical guidance to colleagues and come up with new ideas for rapid prototyping. Convert prototypes into scalable and efficient products.
• Work closely with multiple teams on projects using textual and voice data to build conversational intelligence
• Prototype and demonstrate AI augmented capabilities in the product for customers
• Conduct experiments to assess the precision and recall of language processing modules and study the effect of such experiments on different application areas of sales
• Assist business development teams in the expansion and enhancement of a feature pipeline to support short and long-range growth plans
• Identify new business opportunities and prioritize pursuits of AI for different areas of conversational intelligence
• Build reusable and scalable solutions for use across a varied customer base
• Participate in long range strategic planning activities designed to meet the company’s objectives and revenue goals
Required Skills :
• Bachelors or Masters in a quantitative field such as Computer Science, Statistics, Mathematics, Operations Research or related field with focus on applied Machine Learning, AI, NLP and data-driven statistical analysis & modelling.
• 4+ years of experience applying AI/ML/NLP/Deep Learning/ data-driven statistical analysis & modelling solutions to multiple domains. Experience in the Sales and Marketing domain is a plus.
• Experience in building Natural Language Processing (NLP), Conversational Intelligence, and Virtual Assistants based features.
• Excellent grasp on programming languages like Python. Experience in GoLang would be a plus.
• Proficient in analysis using python packages like Pandas, Plotly, Numpy, Scipy, etc.
• Strong and proven programming skills in machine learning and deep learning with experience in frameworks such as TensorFlow/Keras, Pytorch, Transformers, Spark etc
• Excellent communication skills to explain complex solutions to stakeholders across multiple disciplines.
• Experience in SQL, RDBMS, Data Management and Cloud Computing (AWS and/or Azure) is a plus.
• Extensive experience of training and deploying different Machine Learning models
• Experience in monitoring deployed models to proactively capture data drifts, low performing models, etc.
• Exposure to Deep Learning, Neural Networks or related fields
• Passion for solving AI/ML problems for both textual and voice data.
• Fast learner, with great written and verbal communication skills, and be able to work independently as
well as in a team environment
Flutter
Android Development
iOS App Development• Design and Build cross-platform mobile apps for Android and IOS using Flutter.
• Translate and Build the designs and Wireframes into high-quality responsive UI code.
• Experience in submitting mobile applications to Play Store and App Store.
• Experience with version control tools like Git/Bitbucket.
• Experience with any of the state management solutions like Bloc, Provider, Mobx, etc. knowledge About firebase.
• Mobile app architecture design and optimization.
• 1+ Years of active development in Flutter (Dart)
Responsibilities
• Develop new features using Flutter
• Create reusable widgets and components
• Work on bug fixing and improving application performance.
• Help maintain code quality, organization, and automatization
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Immediate joiners are more preferred.
Java
ScalaWe are an upcoming profitable social enterprise and as a a part of the team we are looking for a candidate who can work with our team to build better analytics and intellegence into our platform Prabhaav.
We are looking for a Software Developer to build and implement functional programs. You will work with other Developers and https://resources.workable.com/product-manager-job-description">Product Managers throughout the software development life cycle.
In this role, you should be a team player with a keen eye for detail and problem-solving skills. If you also have experience in Agile frameworks and popular coding languages (e.g. JavaScript).
Your goal will be to build efficient programs and systems that serve user needs.
Technical Skills we are looking for are:
- Producing clean, efficient code based on specifications
- Coding Abilities in HTML , PHP , JS , JSP – Server let , JAVA , DevOps(basic Knowledge).
- Additional Skills (preferred) : NodeJS , Python , Angular JS .
- System Administrator Experience : Linux (Ubuntu/RedHat) , Windows CE-Embedded.
- Data Base Experience : MySQL , Posgres , Mongo DB.
- Data Format Experience : JSON , XML , AJAX , JQuery.
- Should have Depth in software Architecture Design especially for Stand-Alone Software As Product , or SaaS Platform Experience.
- Should have Basic Experience/knowledge in Micro-Services , Rest API’s and SOAP methodologies.
- Should have built some backend architecture for Long Standing Applications.
- Good HTML Design Sense.
- Experience with AWS Services like EC2 and LightSail is Preferred.
- Testing and deploying programs and systems
- Fixing and improving existing software
- Good Understanding of OOP’s and Similar Concepts.
- Research on New JS Methodologies like React Js and Angular Js
Experience areas we are looking for:
- Proven experience as a Software Developer, https://resources.workable.com/software-engineer-job-description">Software Engineeror similar role
- Familiarity with Agile development methodologies
- Experience with software design and development in a test-driven environment
- Knowledge of coding languages (e.g. Java, JavaScript) and frameworks/systems (e.g. AngularJS, Git)
- Experience with databases and Object-Relational Mapping (ORM) frameworks (e.g. Hibernate)
- Ability to learn new languages and technologies
- Excellent communication skills
- Resourcefulness and troubleshooting aptitude
- Attention to detail
HTML/CSS- In charge of interfacing with clients to understand key requirements, business background and design objectives.
- Finding out about the project requirements estimating the time the project will require, and providing a cost
- Preparing website information architects wireframes.
- Worked on Shopify & ecommerce platforms
- Provided a proper web platform by coordinating in
- Website building with a creative approach & activating social networking platform for the clients.
- Assisting in selecting the right technology framework for developing the solution, discussing
- proposals with clients and ideating to develop user interface design, website maps and navigation features.
- Interact and coordinate with designers and coders to effectively execute the idea.
- Test the website and identify any technical problems
- A solid understanding of web application development processes, from the layout/user interface
- Should have an understanding of Google Analytics and how it works
- Should be a team player and lead the team and delegate work
- Should have a good eye for UI and UX and design
- Well Spoken and good with communication
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon