WEB DEVELOPER

Job Overview:

As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries,

troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.

Role & responsibilities:

• Good Computer Skills

• Candidate must have good communication skills

• Must be a Graduate

• Willing to work in night shift (UK or US)

• Able to work in Order Processing & Customer Service (both Chat & Calling).

Minimum 2 years of experience in the software development, including Project Management and

interactions with customers

• Solid understanding of the full software development life cycle

• Working Experience of

a) Ubuntu 18.04.4 LTS

b) Java 1.8

c) Tomcat 9

d) Spring boot framework 2.2.2. RELEASE

e) Spring OAuth2 2.4.0. RELEASE

f) Spring Security JWT 1.1.0.RELEASE

g) Spring Log4j2

h) Hibernate 3.13.3

i) Nginx 1.14.0

j) Hikari Connection Pool

k) Mariaj Connector

l) Google Recaptcha

m) Redis client 3.3.0

Qualification

JOB DESCRIPTION

• Lead of IT team must guide & manage dev-ops, cloud system administrators, desktop support analysts and also assist in procure & manage assets.
• Design and develop a scalable IT infrastructure that benefits the organization.
• Take part in IT strategic planning activities that reflect the future vision of the organization.
• Introduce cost-effective best practices related to the needs of the business needs of the organization.
• Research and recommend solutions that circumvent potential technical issues.
• Provide high levels of customer service as it pertains to enterprise infrastructure.
• Review and document key performance metrics and indicators to ensure high performance of IT service delivery systems.
• Take charge of available client databases, networks, storage, servers, directories, and other technology services.
• Collaborate with the network engineer to design infrastructure improvements and changes and to troubleshoot any issues that arise.
• Plan, design, and manage infrastructure technologies that can support complex and heterogeneous corporate data and voice infrastructure.
• Execute, test and roll out innovative solutions to keep up with the growing competition technologies that can support complex and heterogeneous corporate data and voice infrastructure.
• Create and document proper installation and configuration procedures.
• Assist in handling software distributions and software updates and patches.
• Oversee deployment of systems and network integration in association with partner clients, business partners, suppliers and subsidiaries.
• Create, update, and manage IT policies.
• Manage, & drive assigned vendors. Perform cost benefit analysis and provide recommendations to management

* Bachelor’s or Master’s degree in computer science, information technology, electronics, telecommunications or any related field.

* Minimum 10 years of experience in the above mentioned fields.

5+ Yrs

- Should have strong experience in Salesforce Development.

- Knowledge in Lightning.

- Hands-on with Visual force, Apex.

- SFDC Experience with focus on Apex, Triggers and Visualforce Development.

- Experience enhancing & debugging existing Apex and Visualforce codebase.

- Should have good experience in Salesforce configuration & customization.

- Must have SFDC knowledge including but not limited to Workflows, Validations, Approval Process etc Security Model, Data Model

- Must have Hands-on Customization Apex, Visual Force, Triggers, Batch and Schedule Apex

- Must have Awareness of Application Migration Tools/Methods

- Must have Awareness of Data Migration Apex Data Loader

- Good Communication skills required.

Responsibilities:

Maintain and manage of current IT infrastructure.

Maintain and Manage current computer Network and Severs.

Provide right solution for user based query / requirement

Handle day to day IT related query / issue in given timeline.

Giving status report to Respective supervisor / Manager on daily basis.

Adherence to the expected roles and responsibilities w.r.t ISMS and QMS standards.

Required Skills:

Network and servers installation and configurations

Linux & Windows system management

Hardware and software installation and management

O365 and G-Suite Management

Client communication and follow up

Vendor communication, follow up

Role and Responsibilities:

• As a backend developer, your primary focus will be the development of all server-side systems
• A basic understanding of front-end technologies is necessary as well. You will test, secure and deploy your code
• Work experience on Node.js is a must along with a server-side framework like Express.js
• Strong proficiency in JavaScript
• Writing reusable, testable, and efficient code
• Experience and proficiency integrating with REST APIs
• Understanding of scalable computing systems, software architecture, data structures, and algorithms
• Experience in working with databases such as MongoDB, Redis, Elasticsearch, etc.
• AgileScrum development cycle understanding.

Skills Required:

• At least 2 years of experience developing backends using NodeJS should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Good knowledge of MongoDB(Must) & any other MySQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience developing and deploying REST APIs.
• Knowledge and working experience in Cloud environment - AWS or Azure
• Good knowledge of Unit Testing and available Test Frameworks.
• Should be a fast learner and a go-getter without any fear of trying out new things