
What You’ll Do
- Build and enhance real-time voice agents for sales, support, and operations use cases
- Work with ASR, TTS, LLMs, and dialog orchestration frameworks to improve voice quality and response accuracy
- Integrate multiple providers (Deepgram, Sarvam, ElevenLabs, OpenAI) into a modular voice pipeline
- Reduce latency, improve interrupt handling, and make conversations more natural
- Own the agent evaluation process: call audits, response quality scoring, and accuracy improvements
- Collaborate with product teams and customers to understand real call behaviours and solve friction points
- Contribute to voice infrastructure: WebRTC, streaming sockets, call routing flows
⚙️ What You Bring
- 3–6 years of experience as an AI/ML/LLM Engineer working on voice or conversational systems
- Strong hands-on experience with LLM prompting, finetuning, embeddings, and RAG
- Solid understanding of STT and TTS models and tuning them for natural speech
- Proficiency in Python and Node.js
- Experience with real-time audio streaming (WebRTC, WebSockets) is a strong advantage
- Ability to debug live calls and rapidly improve agent behaviour
- Strong sense of ownership and willingness to iterate closely with users
🏆 What Success Looks Like
- Voice agents handle interruptions smoothly and sound natural
- Call success and customer completion rates increase month over month
- Latency, token usage, and infra costs are reduced through better engineering and smart model choices
- Customers begin trusting agents as teammates, not just tools
If You Are Someone Who:
✅ Builds fast and learns faster
✅ Cares deeply about product experience, not just model performance
✅ Wants to create the future of how businesses talk to customers

About UnleashX
About
We started with a simple question: w̲h̲a̲t̲ i̲f̲ y̲o̲u̲r̲ t̲e̲a̲m̲ c̲o̲u̲l̲d̲ f̲o̲c̲u̲s̲ o̲n̲ w̲h̲a̲t̲ t̲h̲e̲y̲ l̲o̲v̲e̲ m̲o̲s̲t̲?̲
𝐎𝐮𝐫 𝐚𝐧𝐬𝐰𝐞𝐫:
AI voice employees that handle the work nobody wants to do. Customer calls at 11 PM. Follow-ups that slip through the cracks. Onboarding that takes forever. These aren't just tasks—they're the things that keep great people from doing great work.
𝐖𝐡𝐚𝐭 𝐰𝐞'𝐯𝐞 𝐥𝐞𝐚𝐫𝐧𝐞𝐝:
The best technology feels invisible. Our AI employees don't feel like software—they feel like that reliable teammate who just gets things done. No hand-holding, just consistent results that make everyone's day better.
𝐇𝐨𝐰 𝐰𝐞 𝐭𝐡𝐢𝐧𝐤 𝐚𝐛𝐨𝐮𝐭 𝐢𝐭:
This isn't about replacing anyone. It's about giving your team superpowers. When AI handles the repetitive conversations, your people can focus on solving problems, building relationships, and creating things that matter.
𝐖𝐡𝐚𝐭 𝐝𝐫𝐢𝐯𝐞𝐬 𝐮𝐬:
Every business has incredible people doing mundane work. We think that's backwards. So we built AI employees that free up human potential—one conversation at a time.
We're not trying to change the world overnight. We're just making tomorrow a little better than today, for teams who believe work should be meaningful.
Ready to give your team superpowers?
Tech stack
Candid answers by the company
Gurugram
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Experience: 3-10 Years
Qualification- Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)
Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)
Roles and Responsibilities:
- Must have experience in Microservice architecture with the ability to collaborate effectively with team members and build positive working relationships.
- Design and build and deploy APIs to meet business requirements.
- High level of commitment to business satisfaction and agility.
- Strong work ethic and a passion for the role, with a positive attitude and a willingness to learn.
- Communicate effectively with the tech lead to thoroughly understand the requirements and highlight any blockers immediately.
- Handle programming and software development, including requirement gathering, bug fixing, testing, documenting, and implementation.
- Work in an agile environment to deliver high-quality solutions.
- Understand and implement Security, Logging, Auditing, Policy Management, and Performance Monitoring.
- Familiarity with relational databases (E.g.: Oracle), non-relational databases (E.g.: MongoDB), MSK Kafka, Docker, Kubernetes, and CICD Technologies (Jenkins, GitHub, Maven)
Role/Designation : Relationship Manager
Reporting Manager : City Head
Location : Thane east mumbai
Roles & Responsibilities:
• Recruiting and Managing team of financial advisors/agents.
• Managing the complete life cycle of financial advisors/agents e.g., Meeting and interacting with them on regular basis
• Training the financial advisors/agents on our app for servicing their customers in most efficient and effective manner
• Driving partners for higher productivity and focus on renewals and ensuring that focus is not diluted.
• Achievement of Monthly/Quarterly/Yearly targets as assigned by the manager/organization from time to time.
• Understanding and aligning with company’s policies and ensure full compliance.
• Maintaining the highest level of business hygiene.
• Identifying new approaches to enhance reach and generate more sales in the assigned region.
• Working on distribution of Motor, Life & health Insurance and loans, credit card, NPS, etc and products as and when introduced by the organization.
Desired Profile:
• Education - Full time HSC or Graduation.
• Experience - 1+ year of experience in Sales and BD in Insurance Industry.
• Knowledge - In-depth understanding of business context. Understanding of Insurance and Financial products is an added advantage.
• Exposure - Familiarity with all types of insurance plan and financial products (Life, Health, Motor,)
• Communication - Excellent verbal and written communication skills and ability to liaise with multiple stakeholders.
• IT Skills - Proficient with Microsoft Office Suite or related software.
Job Summary:
Professional in charge of designing, testing, and optimizing an automated systems in various mechanical and digital environments to help businesses improve processes, save costs, and achieve better outcomes. will be responsible for conducting research, developing new products, and improving existing products to meet customer needs and stay ahead of the competition.
Key Responsibilities:
Automation at manufacturing processes
Study existing manufacturing processes
Find out processes to automate them to achieve consistent result, desire quality & improve production
Robotic Automation
Study & install collaborative robots to automate Manufacturing processes
Setup hardware communication like power supply modules, PLC, SMPS, Relays, Safety devices, PCBs with Robots
Software communication
Understand communication software’s & control software’s of respective automation systems & robots & configure it
Software for development
Design hardware setup at Rhino, AutoCAD, Catia etc
Programming
Programming at C++ & Java
Do the programming at robotic software’s like Dobot Blocky, Kuka programming, Universal etc
Autonomous robotic programming Documentation:
All the programs has to be documented & saved at server
Documentation has to be done for updated SOPs & Machine developments
Prepare data for the daily, weekly & monthly reports
Coordinate with the production team and document issue/ suggestions raise
Innovative ideas
Has to think differently & should have well connected with the new ideas in the market to improve our processes
Qualifications
Bachelor of Engineering from an Automation or Robotic field
Technical Skill
C++
Java
Soft Skills:
Strong problem-solving ability to work under tight deadlines.
Team-oriented with good communication skills.
2. Growing business through the development of new leads and new contacts
3. Identifying new revenue opportunities
4. Building business relationships with current and potential clients
5. Attending networking events to attract and retain clients
6. Developing and executing sales and marketing strategies to grow business
7. Maintaining and updating sales, marketing, and business development documentation
8. Assisting with marketing and promotional projects
9. Collaborating with management on sales goals
10. Supporting the team with other responsibilities as required
We are looking for a talented UI Designer to create amazing user experiences. The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.
Responsibilities
- Execute all visual design stages from concept to final hand-off to engineering
- Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
- Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
- Present and defend designs and key milestone deliverables to peers and executive level stakeholders
- Conduct user research and evaluate user feedback
- Establish and promote design guidelines, best practices and standards
XCUI, Fastlane
• Experienced in building high quality, scalable, reusable code
• Experience with necessary compliance and mandatorily need exposure to having
successfully submitted an app to the Appstore
• Knowledge and demonstrable work on the current iOS platform SDK
• Strong understanding of multi-tier architectures, design patterns and good engineering
practices.
• Knowledge on how to implement and manage RESTful API's.
• Strong communication skills
• Great team player who inspires, innovates, and delivers results to add value and make a
difference
• User-centric /customer-centric focused, embrace Agile XP practice, and possess a learning
mindset
• Research prospects and generate leads
• Contact potential and existing customers by phone, email, etc
• Handle customer questions, inquiries, and complaints
• Meet daily, weekly, and monthly sales targets
Requirements
• Excellent customer service and sales skills
• Strong verbal communication and customer convincing skills
• Excellent calling and presentation skills
• Strong negotiation and problem-solving skills
About FirstPrinciples
Here is a case study of a client where we updated increased organic SEO by 350% https://firstprinciples.io/resources/keyword-strategy-boosted-organic-traffic/" target="_blank">https://firstprinciples.io/resources/keyword-strategy-boosted-organic-traffic/. You can find more resources here: https://firstprinciples.io/saas-resources/" target="_blank">https://firstprinciples.io/saas-resources/.
Who Are We Looking For
Our growing company needs an experienced and ambitious content writer with at least 6 years of experience to oversee the development, execution, and delivery of digital content across all our channels. The ideal candidate should know how to apply data analytics to personalize and optimize content. The Content team leader will manage an expanding team of Content team members, interact with different-level team members and build new opportunities across our client engagements. The Content lead will be a solid leader, a clear communicator, and possess great analytical skills.
You will be responsible for:
- Producing high-quality documentation. The audience is U.S based so the style of writing should be audience-specific.
- Provide QA and copy editing for content produced by writers.
- Help the team to create high-quality web pages.
- Act as the Content Manager and implement the Content Calendar / Content strategy.
- Liaise with content writers to ensure brand consistency.
- Speak with the Digital Marketing Manager regularly and inform of any issues.
- Proactively assess possible problem areas.
- Improve imagery and content creation processes to increase accuracy and reduce the time taken.
- Assess employee’s competencies and ensure that employees are adequately trained. Plan and assign work based on competencies. Train team using resources provided.
- Coach the team daily, so that business objectives are met consistently. Plan, manage and adjust staff levels to meet requirements.
- Assist with the recruitment process when / if required.
- Excellent written and verbal skills in English with atleast 6 years of experience as a Content Writer across various industries. Previous agency experience will be an added advantage.
- Previous experience in copywriting will be a strong plus.
- Prior experience using SEO best practices to create content.
- Experience in formulating the content strategy and content calendar along with experience of working and managing offshore parties
- Previous experience in recruitment and team building (desirable)
- Good IT systems knowledge and technical confidence.
- MS Excel competence for the creation of staff tracking reports along with strong analytical and problem-solving skills.
- Strong people and performance management skills with a mindset which is open to change, unlearning & relearning, if needed.
- A collaborative approach to working with others.
- The ability to lead and motivate a team of people to succeed by utilizing appropriate interpersonal styles (including leading by example, setting expectations
influencers (especially nano and micro level influencers) partner with different brands.
Its focus was to convert consumers into brand marketers and build strong word of
mouth advocacy at scale. The team shifted base from Kolkata to Mumbai in September 2019 for better partnerships. Last month, the startup pivoted to the current format to build more stable revenue streams for the influencers and creators.
The team believes that there is a bigger untapped opportunity in India for the
same, considering the craze around celebrities/influencer in India.
Each influencer or celebrity is listed on the platform, with rates specified by
them. The user can click on their favourite celebrity and make a payment. S/he receives a shoutout within the next seven days.
The Growth Metrics
They started as an influencer marketplace that ran for over 10 months working with over 100 brands, including Hershey's, Bounce, and Raw Pressery, and on-boarded over 80,000 influencers. In February, they clocked over $150,000 in GMV and $37,000 in revenue, almost jumping 400 percent from the previous month. Since it pivoted, the
platform has done 310 shoutouts. Influencer marketing has grown as an industry over
the last few years from $1.7 billion in 2016 to $4.6 billion in 2018. According to reports,
global influencer marketing is poised to be a $20 billion industry by 2020. Of this, India
accounts for a fledgling chunk of between $75 and $150 million.
Role Overview
Required Skills for this Role:
Strong experience with full-stack Javascript framework, Mongo DB,Express,
React.JS, Node JS.
Must have worked with creation of deeplinks for mobile apps
Must be well experienced in AWS, especially elastic bean in AWS
Must have worked with push notifications service
Must know socket programming
Self-motivated with the ability to work independently or jointly in a self-directed
way.
Demonstrated successful development of enterprise-grade web applications
Proven analytical and problem-solving capabilities
Comfortable leading product development
Strong work ethic and desire to build industry-leading products
Also Nice to Have Skills and Background:
Startup experience
Worked on product development
Type: Full time
Experience: 1-5 years
Developing user interface components and implementing them following well-known React.js workflows (such as
Flux or Redux).
Building reusable components and front-end libraries for future use.
Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Integration of the front-end and back-end aspects of the web application
Requirements:
- Experience in developing modern web applications using React and Redux.
- Strong proficiency in CSS, JavaScript, including DOM manipulation and the JavaScript object model
- Good understanding of Database schema, design, optimization, scalability.
- Great communication skills, strong work ethic.
- Ownership of the product from start to finish.
- Ability to learn new technologies quickly.
- Experience with AWS
- Expert level understanding of the HTML DOM and underlying event model
- Prior Open source contributions
- Experience building responsive design.










