Voice AI Engineer

Job Title: Senior Python Developer – Product Engineering

Location: Pune, India

Experience Required: 3 to 7 Years

Employment Type: Full-time

Employment Agreement: Minimum 3 years (At the completion of 3 years, One Time Commitment Bonus will be applicable based on performance)

🏢 About Our Client

Our client is a leading enterprise cybersecurity company offering an integrated platform for Digital Rights Management (DRM), Enterprise File Sync and Share (EFSS), and Content-Aware Data Protection (CDP). With patented technologies for secure file sharing, endpoint encryption, and real-time policy enforcement, helps organizations maintain control over sensitive data — even after it leaves the enterprise perimeter.

🎯 Role Overview

We are looking for a skilled Python Developer with a strong product mindset and experience building scalable, secure, and performance-critical systems. You will join our core engineering team to enhance backend services powering DRM enforcement, file tracking, audit logging, and file sync engines.

This is a hands-on role for someone who thrives in a product-first, security-driven environment and wants to build technologies that handle terabytes of enterprise data across thousands of endpoints.

🛠️ Key Responsibilities

●      Develop and enhance server-side services for DRM policy enforcement, file synchronization, data leak protection, and endpoint telemetry.

●      Build Python-based backend APIs and services that interact with file systems, agent software, and enterprise infrastructure.

●      Work on delta sync, file versioning, audit trails, and secure content preview/rendering services.

●      Implement secure file handling, encryption workflows, and token-based access controls across modules.

●      Collaborate with DevOps to optimize scalability, performance, and availability of core services across hybrid deployments (on-prem/cloud).

●      Debug and maintain production-level services; drive incident resolution and performance optimization.

●      Integrate with 3rd-party platforms such as LDAP, AD, DLP, CASB, and SIEM systems.

●      Participate in code reviews, architecture planning, and mentoring junior developers.

📌 Required Skills & Experience

●      3+ years of professional experience with Python 3.x, preferably in enterprise or security domains.

●      Strong understanding of multithreading, file I/O, inter-process communication, and low-level system APIs.

●      Expertise in building RESTful APIs, schedulers, workers (Celery), and microservices.

●      Solid experience with encryption libraries (OpenSSL, cryptography.io) and secure coding practices.

●      Hands-on experience with PostgreSQL, Redis, SQLite, or other transactional and cache stores.

●      Familiarity with Linux internals, filesystem hooks, journaling/logging systems, and OS-level operations.

●      Experience with source control (Git), containerization (Docker/K8s), and CI/CD.

●      Proven ability to write clean, modular, testable, and scalable code for production environments.

➕ Preferred/Bonus Skills

●      Experience in EFSS, DRM, endpoint DLP, or enterprise content security platforms.

●      Knowledge of file diffing algorithms (rsync, delta encoding) or document watermarking.

●      Prior experience with agent-based software (Windows/Linux), desktop sync tools, or version control systems.

●      Exposure to compliance frameworks (e.g., DPDP Act, GDPR, RBI-CSF) is a plus.

🌟 What We Offer

●      Work on a patented and mission-critical enterprise cybersecurity platform

●      Join a fast-paced team focused on innovation, security, and customer success

●      Hybrid work flexibility with competitive compensation and growth opportunities

●      Direct impact on product roadmap, architecture, and IP development

Job Title: Customer Support Executive

Job Details

• Job Type: Full-time (Work from Office)
• Location: Ghitorni, New Delhi
• Salary: Competitive, based on experience
• Working Days: 5.5 Days (with rotational weekly offs)

Role Overview

The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints by identifying issues and providing effective solutions.
• Maintain records of customer interactions and update internal databases.
• Escalate complex issues to the appropriate department for resolution.
• Provide accurate information about products, services, and policies.
• Ensure customer satisfaction and build long-term customer relationships.
• Meet performance targets including response time, resolution rate, and customer satisfaction scores.

Required Skills & Qualifications

• Bachelor’s degree or equivalent (preferred but not mandatory).
• Proven experience as a Customer Support Executive or in a similar role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Problem-solving attitude and customer-centric approach.
• Proficiency in MS Office and familiarity with CRM systems is a plus.

Link to apply- https://tally.so/r/w8RpLk

About Us

At GreenStitch, we are on a mission to revolutionise the fashion and textile industry through cutting-edge climate-tech solutions. We are looking for a highly skilled Data Scientist-I with expertise in NLP and Deep Learning to drive innovation in our data-driven applications. This role requires a strong foundation in AI/ML, deep learning, and software engineering to develop impactful solutions aligned with our sustainability and business objectives.

The ideal candidate demonstrates up-to-date expertise in Deep Learning and NLP and applies it to the development, execution, and improvement of applications. This role involves supporting and aligning efforts to meet both customer and business needs.

You will play a key role in building strong relationships with stakeholders, identifying business challenges, and implementing AI-driven solutions. You should be adaptable to competing demands, organisational changes, and new responsibilities while upholding GreenStitch’s mission, values, and ethical standards.

What You’ll Do:

• AI-Powered Applications: Build and deploy AI-driven applications leveraging Generative AI and NLP to enhance user experience and operational efficiency.
• Model Development: Design and implement deep learning models and machine learning pipelines to solve complex business challenges.
• Cross-Functional Collaboration: Work closely with product managers, engineers, and business teams to identify AI/ML opportunities.
• Innovation & Experimentation: Stay up-to-date with the latest AI/ML advancements, rapidly prototype solutions, and iterate on ideas for continuous improvement.
• Scalability & Optimisation: Optimise AI models for performance, scalability, and real-world impact, ensuring production readiness.
• Knowledge Sharing & Thought Leadership: Contribute to publications, patents, and technical forums; represent GreenStitch in industry and academic discussions.
• Compliance & Ethics: Model compliance with company policies and ensure AI solutions align with ethical standards and sustainability goals.
• Communication: Translate complex AI/ML concepts into clear, actionable insights for business stakeholders.

What You’ll Bring:

• Education: Bachelors/Master’s degree in Data Science, Computer Science, AI, or a related field.
• Experience: 1-3 years of hands-on experience in AI/ML, NLP, and Deep Learning.
• Technical Expertise: Strong knowledge of transformer-based models (GPT, BERT, etc.), deep learning frameworks (TensorFlow, PyTorch), and cloud platforms (Azure, AWS, GCP).
• Software Development: Experience in Python, Java, or similar languages, and familiarity with MLOps tools.
• Problem-Solving: Ability to apply AI/ML techniques to real-world challenges with a data-driven approach.
• Growth Mindset: Passion for continuous learning and innovation in AI and climate-tech applications.
• Collaboration & Communication: Strong ability to work with cross-functional teams, communicate complex ideas, and drive AI adoption.

Why GreenStitch?

GreenStitch is at the forefront of climate-tech innovation, helping businesses in the fashion and textile industry reduce their environmental footprint. By joining us, you will:

• Work on high-impact AI projects that contribute to sustainability and decarbonisation.
• Be part of a dynamic and collaborative team committed to making a difference.
• Enjoy a flexible, hybrid work model that supports professional growth and work-life balance.
• Receive competitive compensation and benefits, including healthcare, parental leave, and learning opportunities.

Location: Bangalore(India)

Employment Type: Full Time, Permanent

Industry Type: Climate-Tech / Fashion-Tech

Department: Data Science & Machine Learning

Join us in shaping the future of sustainable fashion with cutting-edge AI solutions! 🚀

Experience creating PowerPoint slide decks and along with that experience in automating the PowerPoint slide creation using excel VBA Formats extracted data based on expected report output with batching capability and multiple data formatting requirements Consolidate and combine extracted data from multiple resources using automated tools excel, VBA macro, SQL database, and/or from different system/tools/Database in one single database using SQL queries to standardize data structure

Professional Attributes :
Gathers and analyse report requirements from stakeholders Identify the processing tool Excel / SQL and provide a robust solution which can be easily leveraged or extended to other domains Building complex VBA scripts to automate Excel spreadsheet processes

Technical & Professional Requirements

• MERN stack developer should have the ability to translate Wireframes and PSD Designs into functional web apps.
• Binding of UI elements to JavaScript object models
• Creating RESTful services with Node.js
• MERN stack developer must have proven experience in front & back-end development
• Work in a cross-functional team to deliver a complete user experience
• Reactjs Nodejs developer must know MongoDB, Express, Node.js, & React.
• Write code that is cross-platform and cross-device compatible
• MERN full stack developer must have the ability to wear many hats and learn new technologies quickly
• Understanding & proficiency in REST APIs.
• Integration of data storage solutions [RDBMS, NoSQL DB]

Responsibilities & Skills

• MERN Fullstack eCommerce developer is responsible for writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• MERN software developer must have good communication & interpersonal skills

WordPress Developer Responsibilities:

• Designing and building the website front-end.
• Designing and managing the website back-end including database and server integration.
• Generating Word Press themes and plugins.
• Conducting website performance tests.

 Required key skills:- 

• Must have knowledge on custom word press, also page builder and elementor.
• Strong understanding of PHP back-end development.
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  
  
  

  5 Days working. SATURDAY & SUNDAY Fixed OFF

Legal decision maker

CS Experience optional