R&D Engineer/Automation Engineer

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities-

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

• Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

• Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

• Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

• Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Job Title: Data Architect – AI/ML (Travel Domain)

We’re hiring a Data Architect to build and scale data systems powering AI/ML solutions in the travel domain. In this role, you will design data lakes/warehouses, create robust ETL pipelines, and enable real-time analytics for flight, hotel, and booking platforms. You will work closely with data scientists and engineering teams to support personalization, pricing, and recommendation engines.

Key Requirements:

• 5+ years in data architecture / engineering
• Strong experience with AWS/GCP/Azure and big data tools
• Expertise in ETL, data modeling, and pipeline design
• Good understanding of ML data workflows
• Experience in travel, e-commerce, or high-volume platforms is a plus

If you’re passionate about building scalable data ecosystems and driving AI-led innovation, we’d love to connect.

Education: BE / B.Tech- EEE/ECE/E&I/ Instrumentation and Control
Experience: 3-6 years in the graduates.
Minimum 3+ years of experience in Industrial Automation applications for manufacturing environment.

Domain knowledge: In areas of Industrial Automation technology tools – PLC/DCS/SCADA/HMI for Manufacturing in one or more of the following verticals: Chemicals, Glass, Construction products, Automotive, Abrasives, ceramics industries.

Requirements:

• To be part of Digital Manufacturing and Industry 4.0 projects across Saint Gobain group of companies
• Design and develop Industrial automation applications for discrete, process and hybrid Manufacturing
• Experience in working with various Automation OEM or systems Integrators- Rockwell/Siemens/Schneider
• Experience in providing the network architecture for connectivity of PLC/DCS/OPC/HMI for software integration
• Experience in Industrial automation tools- feature selection, product evaluation for cost effective solution
• Expertise in Industrial automation - Best Practices, Industry Standards and integration methodologies
• Experience in various SCADA platforms such as - GE Proficy, Wonderware, Siemens Win CC, RA Factory Talk
• Collaborate with multi-functional teams to provide Industrial Automation solutions for Digital Manufacturing
• Part of end to end project of automation right from design to delivery of the project.

[AeroLeads](https://aeroleads.com) is a fast-growing product-based startup with 180,000+ business users and a good number of paying customers including major startups in India, Inc 5000 companies, IBM, Gartner, GrubHub, Hindustan Times, Tata Chemicals, etc. 

**About AeroLeads**

* We are a 4-year-old profitable product-based startup with an office in Bangalore. The team is currently working remotely.

* We are a team of 20 and growing rapidly. We are launching new features every day and have multiple new products in the pipeline.

* The founder has experience of 15 years. He has built multiple product software and sold his last startup to build and focus on AeroLeads. You will be working directly with the founding team. 

**What you will do**

Ideally, we want you to think out of the box and come up with growth hacking strategies. A few things we can suggest are - 

1. Mention our aeroleads name on the web. You can post on Slack groups, Discord groups, Sales Telegram channels, marketing-related subreddits, Quora, ProductHunt, LinkedIn, etc
2. Get some startup, news, and blog coverage for our product. 
3. You want to focus on building a brand and audience. 

There are 100s of other growth hacking things we can do We can discuss those at the time of the Interview and when you start working. 

We are looking for someone who is a fast learner, who can observe and learn and can apply himself. The icing on the cake will be if you already have experience in growth hacking in a SaaS company! 

Designation: Android Developer (SDE – II)

Department: Software Engineering Team

Location: Bangalore

Qualification: B.Tech in Computer Science, Engineering or relevant field

Experience: 3+ years of relevant experience in Designing and building advanced applications for the Android platform (with Android SDK and Kotlin).

Responsibilities:

1. Design and build advanced applications for the Android platform
2. Collaborate with cross-functional teams to define, design, and ship new features
3. Work with outside data sources and APIs
4. Unit-test code for robustness, including edge cases, usability, and general reliability
5. Work on bug fixing and improving application performance
6. Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills Required:

1. Experience in developing Android native projects
2. Experience with Android SDK and Kotlin
3. Experience working with remote data via REST and JSON
4. Experience with third-party libraries and APIs
5. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
6. Solid understanding of the full mobile development life cycle.
7. Good understanding of computer science fundamentals - data structures, algorithms, memory management, performance.
8. Enjoys coding and problem solving
9. Ability to showcase applications which has been built in past
10. Good communication skills.
11. Ability to express ideas clearly and concisely
12. Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
13. Good problem-solving skills
14. Team spirit

Salary: Upto 12LPA (Negotiable)

IMMEDIATE JOINING PREFERRED!

About:

Saraverse is India's first open-metaverse and avatar-based social network where people can create fun versions of themselves known as SARAs, make friends, buy lands, play, and create games.

We are looking for a creative, motivated, and highly organized individual to join our Engineering Team at SaraVerse, which covers:

Manage processes, people, and technology

↳ Process: what occurs when?

↳ People: who's involved and how are they motivated?

↳ Technology: What will we use to get there? Work with founders on company strategy to balance product priorities with business objectives

Define the technology landscape in terms of architecture and choice of tech stack.

Increase product velocity while maintaining a high bar for quality

Recruit and retain a next-level team

Help build a culture that balances innovation, diversity, and execution

Build relationships internally and externally, including but not limited to users, customers, partners, and developers

Requirements:

Personal

Savvy - You're fluent with different technologies, and while mastering some of them, you are keen on trying out the most recent tools and methods as soon as they emerge.

Architect - You love to build and design larger products and ecosystems of different sizes of components, and value simplicity over complexity.

Hackers - You love to test your mind and skillset from time to time by squeezing out everything you've got to build radically new Proof-of-Concept in a short period of time.

Experience as a head of engineering or engineering leader at an early stage startup (managing over 25+ people)

Terminal

You're fluent with Node, React, JavaScript, and different query languages

5+ years of experience as an individual contributor building full-stack web and mobile software products that are robust and scalable.

You've built products and understand software architecture

You've shipped software and are familiar with cloud computing and DevOps

You're interested in blockchain technology and would like to delve into it

You like to keep things organized to track and develop your coding flow

Experience with decentralized smart contract networks (eg Ethereum, Polygon)

Proficiency in modern programming languages such as Go, Rust, and Node

Familiarity with Go and the Kubernetes ecosystem, but you don’t necessarily need to be an expert

Experience containerizing modern applications, particularly distributed systems like blockchain networks (though experience with blockchain networks, in particular, is not a requirement)

Design and implement foundational protocol integrations powering our NFT community platform. This includes but is not limited to Layer 1 blockchain integrations, Layer 2 scaling solutions, and sidechains

Actively participate in the blockchain network community including but not limited to joining third party communities and discussions as well as contributing directly to new protocols and network initiatives aligned with the Saraverse mission

Design and develop a service architecture that helps automate the deployment and monitoring of blockchain networks and protocol infrastructure including the full lifecycle of transactions Saraverse would send/receive on-chain

Develop a monitoring, alerting, and observability framework to maintain consistent user experience and site reliability across various traditional and blockchain-enabled payment networks

Bonus:

Worked on self-sovereign identity projects

Worked with gaming companies.

• Meet prospective clients, execute effective product demonstrations, emphasizing product features  and benefits with focus on the value of the solution 
• Consult with hospitals to understand product needs and expectations 
• Prospect, educate, qualify, and generate interest or Sales Opportunities in key account areas (SML hospitals) 
• Develop and accomplish a lead generation plan including Outbound and Inbound prospect 
  management 
• Follow up with prospective clients and be an expert in closing deals 
• Attending sales group meetings concerning sales targets, forecasts, and reporting on maret situation and competition 
• Participating in conferences, representing the company for brand awareness 
• Ensure proper reporting of sales/CRM numbers to GM sales to effectively drives sales and output 
• Maintaining and expanding the database of prospects for the organization 
• Providing suggestions to improvise on sales and marketing strategies