
About Sponso
About
Connect with the team
Company social profiles
Similar jobs
Position- Customer Support Executive (Voice and Chat Process )
Blended Process
Experienced (1 year)/ Freshers can also apply
Location- Jaipur
Roles and responsibilities:
1-Could you be able to provide accurate information about products, services, pricing, and promotions?
2-Please help customers with order placement, tracking, cancellations, and returns.
3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
Requirements:
1-Experience required a minimum of 6 months and above.
2-Prefer a candidate who has chat and voice support experience.
3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.


Skill Requirements:
- Proven software development experience in PHP.
- Good knowledge of relational databases, version control tools and of developing web services.
- Experience in common third-party APIs (Google, Facebook, Ebay etc).
- Passion for best design and coding practices and a desire to develop new bold ideas

- Deep knowledge in designing and developing C# .NET based Web applications (MVC, Web APIs).
- Design, develop, update and maintain product
- Proficiency in managing SQL Databases and writing optimised queries.
- Should be able to work independently on a project
- Experience in at least one of the frond-end frameworks - jQuery / Angular / VueJS / Etc..
- Knowledge on AWS or Azure or similar cloud environment knowledge is nice to have
- SaaS based Product development experience is an advantage
- Knowledge in Azure Functions or AWS Lambda is good to have
- Communicate with clients via phone / e-mail for requirement discussions, implementations & support.
- Very friendly and a challenging environment, where you get to work with the BEST of North American and UK clients with the latest technologies

Should have 6+ years of experience
Should have C system programming ,Socket programming,
Visual C++,MFC,Unix/Linux/Windows and OS Internals
It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and globally. We are India's leading audio OTT platform with the largest collection of podcasts and audiobooks across a wide variety of genres and languages; and making our entry to the global audience. We are reimagining the traditional radio to build an internet-scale platform to bring together communities to share stories and spread knowledge. Our mission is to give voice to stories and wisdom.
Pocket FM has grown to 40Million + users with deep engagement of 3 billion+ minutes per month. We are a Series C funded start-up backed by some of the marquee investors like Tencent, Lightspeed, and
others Design at Pocket FM isn't one discipline working in isolation. Instead, we work in unison with every other team, infusing our user-centered and technology-empowered strategy across all areas of the
business. We value being close to the people we serve, so we embed our experts across business units and work with them as one. We still share design standards and systems across our community, things like
common tools, design, and language. But to create a truly cohesive experience for our users across products and platforms, we're all about collaboration.
Product Design -
Product Designers focus on delivering the best experience for listeners, creators, across all of ourproducts. We bring fulfillment and value to listeners and creators and make it easy for people to enjoyPocket FM daily, exactly how they want.
Design for scale -
Our experts create the technology that enables Pocket FM to learn quickly and scale easily. We build the frameworks, capabilities, and platforms needed to welcome the world's listeners, supporting
rapid growth in our users and business.
UX Writing -
Here at Pocket FM, UX Writing is part of Design. We specialize in intuitive user-centered content strategy and microcopy, but our work doesn't end there. We partner with design, tech, and product to create cohesive experiences with a consistent voice, ensuring we always sound like
About the Role -
We're looking for a UI/UX Designer to develop new and improve existing features and experiences for our products . You'll craft a strategy rooted firmly in user insights that paint an exciting vision of the future, and deliver on that vision through effective planning, interaction design, visuals, and
prototypes, you will be making our products more user-friendly and intuitive to attract and retain customers.
As the team responsible for Pocket FM, we build both consumer-facing and business products for various platforms. You will be part of the design team that combines interfaces and workflows and enhances user experience.
In this role you will be designing products and experiences that meet people's needs, You should be an analytical and creative designer who is able to grasp user needs and solve problems.
Responsibilities -
● Understand product specifications and user psychology
● Understand product specifications and user psychology
● Conduct concept and usability testing and gather feedback
● Creating personas though user research and data
● Gather and evaluate user requirements in collaboration with product managers and engineers
● Define the right interaction model and evaluate its success
● Develop wireframes and prototypes around customer needs
● Illustrating design ideas using storyboards, process flows and sitemaps
● Find creative ways to solve UX problems (e.g. usability and findability )
● Create elegant UI designs and high fidelity prototypes
Requirements -
● Proven experience as a UX designer, UI Designer or similar role
● Strong portfolio of design projects
● Background in project management and research
● Familiarity with interaction design and information architecture
● Proficient in Design software ( e.g. Figma, XD or sketch ),
● Problem solving aptitude
● Analytical mind with a business acumen
● Team spirit; strong communication skills to collaborate with various stakeholders
Good time-management and product management skills
Knowledge of front end development in Web, Android and/or iOS is a plus.

Key Responsibilities:
- Design and implement scalable server-side solutions using Java.
- Write optimized front-end code using HTML, CSS, and Javascript
- Write unit, automation, and integration tests
- Implement quality application logging for operational monitoring at scale
- Investigate, debug and resolve production site issues
- Work with co-located teammates to deliver on common goals
TECHNICAL & FUNCTIONAL REQUIREMENTS:
- Professional experience in enterprise Java software development using Spring MVC frameworks, RESTful APIs, and SOA
- Proficiency in HTML/CSS/JavaScript/jQuery
- Experience with Docker, Kubernetes, and microservices
- Experience with Selenium for UI automated tests written in Cucumber or Scala will be a plus
- Working knowledge of design patterns and CI/CD principles
- First class communication skills in written and verbal form
- Outstanding problem-solving skills
- A commitment to producing high-quality code with an attention to detail
- Dedication and a self-motivated desire to learn
- A collaborative, team-orientated attitude
- Experience working in the Cloud (AWS)
- API development experience
- Exposure to monitoring tools such as ELK, Splunk

- 3-10 years experience
- Strong React, TypeScript, JavaScript
- Experience with NextJS and Material UI
- Experience with popular React.js workflows (such as Flux or Redux)
- Demonstrated mastery of HTML, CSS & JavaScript (ES6+)
- Good understanding of HTML, CSS, Javascript, jQuery, Bootstrap3/4, JSON & AJAX.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
Backend server development & support with Node, JavaScript, JSON, REST, NoSQL, Cloud Native technologies like Docker & Registry, Kubernetes & Helm
- Skilled in data structures, algorithms, modularization, OOP, microservices, and design patterns
- Skilled in coding best practices using containers, packaging (npm, yarn), agility (with Git, Jira), unit testing (JEST), CI/CD (Jenkins), debugging, and ensuring high productivity & quality
- Exposure to security (OIDC/JWT, RBAC, monitoring, auditing)
- Good with learning, problem solving & innovation
Position: Sr. Node Js Developer
Required Experience: 3+ yrs
Location: Mohali (open for WFH)
Salary: good hike on CTC
Working Days: 5 days
Webmob Software Solutions is a fintech company based in North India. We are leading service providers in the space of emerging technologies including Blockchain, AI, ML, IOT, and cloud computing. With a global, renowned clientele, we have developed several robust applications in the space of Trade Finance, Money Market, Asset Tokenization, and Supply Chain.
Webmob is currently a team of 45+ employees having expertise in Java,Kotlin, PHP, Python, Go, MEAN and MERN stack. We are also the technical delivery partners for Corda https://marketplace.r3.com/directory/webmob-software-solutions-pvt-ltd.
Our specialties include Fintech product development, Blockchain development and consultancy, website development, graphic designing, digital marketing, application development, AWS support, infrastructure handling, IOT, AI, and ML.
Duties/Responsibilities:
3+ yrs of Exp in Node Js
Develop data-driven Node.js microservices
Create testable, high-quality code
Work effectively with development team
Communicate effectively with both technical and non-technical individuals at all levels
Performs other duties as assigned
Requirements:
Experience with both relational (SQL) databases, and distributed NoSQL data stores
Experience with Amazon Web Services a plus, especially AWS Lambda
Deep understanding of data design and systems integration
Strong technical leadership and communication skills
Self-motivated with the ability to work in a team environment
Benifits:
- Work from home.
- Employee friendly policies.
- Competitive salary with the best in the industry
- Immense exposure to new technologies
- 5 days week work
- Flexible Timings.
Ø Deliver product value propositions and presentations to customers tuned to customer and industry needs
Ø Attend meetings with sales & business development managers; serve as a technical expert
Ø Put together business cases for the sales teams to support their proposals and assist Sales Team in Qualifying Prospects
Ø Attend to customer requests for information on RFIs and RFPs completion
Ø Provide Product Knowledge Support to the Sales Team
Ø Work closely and collaboratively with customers to position the product
Ø Ensure that the company’s product can deliver on the customer’s requirements.
Ø Work closely with customers to understand and capture detailed technical requirements.
Ø Maintain credibility through best practices knowledge in Sales Enablement space.
Ø Provide ongoing support for customers post implementation by collaboration with engagement managers.
Skills / Attributes Required
- Proven track record in a pre-sales environment within an IT / software solutions business
- Technically skilled with a customer focused mind and excellent communication skills
- Experience in developing and delivering effective presentations
- Ability to work independently and to be proactive
- Excellent analytical and troubleshooting skills
- Willingness to travel within a wide geographical area for client meetings
Responsibilities:
Ø Previous experience working within a MOBILE APP DEVELOPMENT and WEB SOLUTIONS
Ø Must be a subject matter expert with extensive software systems experience.
Ø An ability to communicate technical information to non-technical staff in a way that is easy to understand.
Ø Previous experience working for a competitor in a similar position would be a strong advantage.
Ø Previous experience in handling data in analyzing data details and accuracy and Overseeing data mapping processes
Ø Pre-sales experience in the analytics domain preferable in Banking, Retail or Communications vertical.
Ø Must have a sound technical background
Ø Must be familiar with open-source technology and components.
Ø Working knowledge of big data components
Ø Must be familiar with analytics software architecture
Ø Familiar with data warehouse, data lakes and master data management.
Ø Ability to give convincing presentations and demos in analytics.
Ø Awareness of industry landscape in analytics for banking, retail or Comms.
Qualifications:
Ø Experience in a broad range of Web Solutions and Mobile App development
Ø At least 3 years of experience in technology-related product management, product marketing, operations, sales/account management and/or consulting
-Multinational experience desirable
Ø Bachelors in Computer Science a must; MBA a plus
- Candidates must be fluent in both written and verbal English.
-Self motivated and ability to work/travel independently


