Vice President - Marketing (IIM/ISB/FMS/MDI/XLRI)

Hello,

 

Greetings for the day !!!

 

Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!

 

Position: Customer Success Associate

 

Why Work with Us:

· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.

· Shape-Up your career by working with young and supportive teams and peers!

· Innovation and Creativity is all that matters!

· Experience and understand the various aspects of the video marketing industry.

· Friendly Policies, good competitive salaries, team outings and what not!

 

Job Description:

• We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
• This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
• You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
•  

Job Responsibilities:

· Having a proactive customer support approach

· Testing product features as assigned

· Build & strengthen customer relationships

· Manage incoming chats, emails and handle appropriate follow-up calls and emails

· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction

· Demonstrate the value of the platform to our customers every day by providing amazing customer support

· Maintain existing customer success metrics and data as directed

 

Job Requirements:

· Excellence at Googling stuff and spoken English

· Ability to meet deadlines and decent depth of thought process

· Capable of operating without much supervision while still producing results

· Not being camera shy and great presentation skills

· Motivation to pursue customer success as a career

· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding

· Technical understanding and ability to troubleshoot and resolve technical problems

 

Experience: 2+ years

Person should be handling company sales and maketing by sending email to the target Audience and clients, Competitve research , Content Analysis and Email Marketing.

All candidates applying should be familiar with the following:

C#, ASP.NET, Dot Net Core, Webforms, .NET framework, Web APIs, Javascript, HTML and SQL

 

Designation: Software Engineer or Sr. Software Engineer

 

You Should Be Able To Build And Maintain:

• Applications and services using C#
• Web applications using ASP.NET Web Forms
• APIs using ASP.NET Web API
• Responsive layouts with CSS and HTML using modern browser technologies
• Interactive web applications using Javascript
• Data Access Layers using ADO.NET
• Clean and testable code
• Datastores using MSSQL
• Source Code Management with Git and GitHub

 

Bonus Points For:

• Good understanding of Object-Oriented Methodologies, Algorithms, and data structures.
• Solid principles and design patterns
• Experience in working on cloud-native architecture or working with Cloud vendors such as Azure, AWS
• Understanding of tools like Swagger, Postman, etc
• Experience working on Open source software
• Experience working on consumer-facing products

 

Salary Range: Up to INR 12,00,000 per annum

(Depending on experience and skills) (Negotiable)

 

Immediate joining or less than 45 days notice period preferred

About Astrum Labs:

 

Astrum Labs is a product-based software company, providing integrated B2B applications in the field of logistics and financial technology. Within the logistics domain, our solutions focus on export documentation, advance license management, Exim trade, cargo tracing & tracking. Under the financial technology domain, our core competency lies in financial accounting software application, along with expense management, virtual payment instruments, and fractional/token-based payments. We strongly believe in providing our customers with applications that complement the existing ecosystem, improve productivity, and streamline businesses operations. We are growing at a rapid pace, and to support this growth, we are looking for truly dedicated, motivated, and super energetic individuals to join our team. Astrum is part of Softlink Global, one of the globally recognized and leading ERP providers in the logistics industry.

 

To know more, visit https://www.astrumlabs.co/">https://www.astrumlabs.co/ and https://softlinkglobal.com/">https://softlinkglobal.com/

 

At Astrum:

• We obsess over user experience and delight
• We are out there to provide the best logistics and financial technology software applications to small, medium, and large scale businesses
• We thrive on developing a culture of learning and continuous improvement, both for people and processes
• We invest in each other's growth
• We believe in complete transparency, open dialogue, and no hierarchies
• We make objective and data-driven decisions
• We believe in taking charge and getting it done
• We give a damn about our team's well-being and growth within the company
• We encourage experiments and creativity in Technology
• We want you to be able to lead your own team or a project once you are ready
• We want you to see our vision, and feel a part of our journey

 

We are committed to strengthening equality, diversity, and inclusion at our workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential.

 

The Perks:

• A stage to feel proud of your work
• Platform to take up higher responsibilities
• A fun work-life balance
• A chance to become part of a high growth company, keeping that Unicorn tag within our sights

 

 

Desired Candidate Profile

• 5+ years of experience as a Database Developer or DBA or similar role
• Experience in SQL, No-SQL and Graph databases
• Experience in Microsoft SQL Azure
• Experience with Performance Tuning, optimization, backups, restores and recovery models
• Experience of High Availability (HA) and Disaster Recovery (DR) options for SQL Server
• Sense of ownership and pride in your performance and its impact on the company’s success
• Good time-management skills
• Great interpersonal and communication skills    

 

 

• Job Title: - Sales Manager
• Location:- Ambali-Bopal Road, Ahmedabad

 

Objectives of this Role: -

• They are looking for Female candidates only.
• Represent our company, with a comprehensive understanding of our offerings.
• Research consumer needs and identify how our solutions meet them.
• Hire, train, motivate, and advise a team of sales representatives
• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
• Continuously develop personal leadership, hiring, and training skills while ensuring the team is using effective sales tactics to meet revenue objectives.
• Generate leads, and build and nurture client relationships

 

Daily and Monthly Responsibilities: -

 

• Create and execute a strategic sales plan that expands customer base and extends global reach
• Meet with potential clients and grow long-lasting relationships by understanding their needs
• Track, analyze, and communicate key quantitative metrics and business trends as they relate to partner relationships.
• Recruit salespeople, set objectives, train and coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled.
• Identify knowledge gaps within the team and develop a plan to fulfill them.
• Oversee the sales team to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly.
• Manage month-end and year-end close processes

 

Skills and Qualifications: -

 

• Bachelor’s degree in marketing or business administration.
• 4+ years in sales management within a corporate setting
• Proven track record of success the sales cycle from plan to close
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability

-Backend engineer with 3-7 yrs of experience.
-A premium college gratduate is required.
-Strong experience in Data Structures and Algorithms.
-Should have good understanding of databases and storage fundamentals.

We are on a mission to improve holistic wellbeing using age-old trusted Eastern protocols like astrology, yoga, Ayurveda, meditation, etc. Our goal is to build a life companion app that offers a virtual Disneyworld for wellness.
Starting out, we are building a platform to consult with our ‘Astro-advisors’ and engage in
wellness-focused activity-led content, called activity packs offered post consult. The packs will contain a wide range of activities like meditation, yoga, chants, affirmations, gratitude journaling, and other astrology related remedies. Over time we will expand to other advisors as well. A differentiated and highly trained supply and our content IP will be the two pillars of the business.

Team:
Aniket Lila, Co-Founder, CEO
• Investment Team at Nexus Venture Partners (largest homegrown VC in India, an early
investor in companies like Zomato, Snapdeal, Unacademy, Delhivery, Whitehat Jr, Postman, Druva)
• Corporate Development, Albertsons (2nd largest grocery store retailer in the US)
• BSc from Northwestern University, US
We are a team of 5 across product, content, ops, and business.

Progress:
We have closed a seed round from Nexus Venture Partners, Titan Capital (Snapdeal
founders) and high-value angels like Srini (Elance / Upwork), Ramakant (Livspace) and Vinay (President, Jio) and Farid (Sharechat). We are in stealth and currently building the first version of the product and hiring a kickass team.

Job Description:
We are looking for a hands-on lead mobile developer (iOS & Android) to join our core team with experience in building products from scratch into large-scale platforms and solving business problems leveraging new and innovative technology.

Roles and responsibilities:
● Design and build advanced applications for the React Native platform working
individually and in a team
● Work as per the defined project priorities and project schedules to complete the
assigned projects within allotted timelines
● Interact with the cross-functional team for the day to day development tasks and hurdles
● Adhere to agile development methodologies
● Maintain the quality and security of the assigned development tasks by applying the best design and development guidelines as defined in the project

Experience you MUST have:
● Extensive experience in React Native and Javascript programming, Advanced
Apps Development using progressive web technologies for both iOS & Android.
● Built progressive apps using GUI Camera, GPS API, Maps API, Services, and
SQLite database programming.
● Javascript IDE
● Using client apps for version control systems like SVN, Git, etc
● Code review tools/applications like Gerrit, code collaborator, JIRA
● Web services integration (SOAP, REST, JSON, XML)
● Working with third-party libraries, APIs and on projects run as per Agile
Methodology.
● Good knowledge in socket programming, device communication, Design
patterns, and writing unit test cases (This is a plus)
● Knowledge in In-App purchase, Push Notifications and publishing end-to-end apps
on Google PlayStore and Apple App Store.
● Experience in video streaming and call / chat-based products is a big plus
● Experience in working with global remote teams is a plus

Skills/mindset you MUST have:
● Product-first thinking - Break complex problems into implementable solutions with
an iterative mindset using the product
● Whole-brain problem solving - Uses right and left sides of the brain effectively -
Strong business judgment and analytical acumen with creative thinking
● Thrives in chaos - Comfortable with ambiguity but loves defining the boundaries
and parameters and getting shit done
● Communicate, care, inspire - Exceptional interpersonal and leadership skills - be
a leader and a team player
● Always push the bar - Strive for excellence in whatever you do, take ownership
and responsibility for outcomes
● Build fast, fail, learn, HUSTLE HUSTLE HUSTLE
● Want to have fun - if you are not happy and people around you are not happy, how
will we make the world a happier place? :)
● Curious and spiritual soul - Understanding of market and experience with
astrology, yoga, mediation, Art of Living, Isha Yoga would be a good plus

Why Astrology? $10B market with a target audience of 200M with 2M astrologers. Astrology is a 4,000-year-old trusted belief system which gives probabilistic insights into the future. People go to astrologers with problems (love and career majorly). They are at low points in their lives and are seeking help. They need guidance and motivation. Just like religion, astrology too gives us hope and brings positivity in our lives.
We want to bring a breath of fresh air to the industry and disrupt the industry using technology and product-first thinking. We want to build a trusted, positive, and relevant wellness brand for today’s audience and build the largest spiritual lifestyle brand in India.

Experience: 2 - 5 years

Talents from Product/eComm/Internet firms Only

Key Skills: Spring boot, RESTful web services, JSON, Servlet, JSP, MySQL, MongoDB, Kafka, AWS Solr, Design Patterns, Java, Distributed systems, AWS

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Looking for team members passionate about building platforms for next billion users and re-imagine the e-commerce for mobile-first users. You will be building solutions for personalization, logistics, search & discovery, payments, fraud prevention, and scalability that works and solve problems elegantly

Responsibilities:

• Develop server-side components, REST APIs

• Assume ownership for existing and new modules including design, development, and unit testing for enhancements of existing modules and development of new modules.

• Analyse problems logically and exercise sound judgment in defining, evaluating, and solving difficult technical and operational problems where solutions may be of a precedent-establishing nature.

• Lead the design and architectural improvements

• Participate and collaborate with team members in design discussions, determines areas of complexity, potential risks to successful implementation, suggest enhancements to architecture, implement POCs, and enhance application.

• Reduce technical debt with quality coding

 
Requirements:

• A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field) from IITs and Premier Engineering College.

• Excellent Object Orientation, coupled with excellent problem solving and debugging skills.

• Highly skilled at Java and related technologies, including Java Frameworks like Spring-boot or Drop wizard, RESTful web services, JSON, Servlet, JSP, MySQL, MongoDB, Kafka, AWS Solr.

• Must have hands-on experience in building scalable and secure back end systems.

• Have hands-on experience with systems that are asynchronous, RESTful and demand concurrency

• Good to have knowledge of best software engineering practices for all stages of the software development life cycle, including coding standards, code reviews, testing, deployment.

• Experience level: 2-5 years of software development experience in Java with web architecture and scalable design

We are looking for a designer with a passion for user-centered design thinking to deliver solutions inspired by a deep understanding of people. We want you to understand interaction design and have experience designing complex interactions. Our product design process is not an academic exercise. We work collaboratively to ship real products. To that end, we need someone who is not only a team player but can drive thought leadership for improving the design process. We need you, if you love bringing things to life; if you can effectively drive from concept to production, nail the details, and enjoy collaborating with other designers, software engineers, product managers, and marketing to deliver compelling experiences.