About Us:
Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.
Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.
Position Overview:
We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.
Key Skills:
- 5+ years of experience in an IT services / Software product company with B2B SAAS implementation.
- Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
- Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
- In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
- Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
- Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
- Analytical and problem-solving skills to identify and address project risks and issues proactively.
- Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.
Key Responsibilities:
- Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
- Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
- Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
- Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
- Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
- Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
- Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
- Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
- Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
- Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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Role & Responsibilities:
As a Business Analyst, we will require that you interact with a multitude of leaders and managers, from customers, prospects, AI suppliers, Internal stake-holders from technology and quality assurance as well as the entire research, analysis, development, delivery and support teams.
This requires maturity, empathy and an engaging personality. You must have excellent presentation and communication skills, written, spoken and creative. We seek candidates who are passionate, committed, innovative, self-driven and result focused.
Towards this end, you would be involved in the following:
- Shape new concepts and features
- Work with global QHSE leaders and AI/ML teams
- Bring your expertise and certifications into product strategy
- Engage with clients worldwide
- Support delivery teams in transforming safety performance
Ideal Candidate:
- Strong Business Analyst – HSE (Ports & Terminals) Profiles
- Must have 7+ years of experience as a Business Analyst, with 3+ years within the Ports, Container Terminals, Shipping, or Maritime industry OR with 3+ years in Health, Safety and Environment
- Must have strong domain expertise in Health, Safety & Environment (HSE / QHSE) specifically in Ports and Terminals operations
- Must have hands-on experience with HSE / QHSE software products (implementation, configuration, rollout, or functional ownership) used in Ports or Terminals
- Must have proven experience in requirements gathering, gap analysis, and writing detailed functional specifications / FRDs for enterprise or ERP-style applications
- Must have strong client-facing experience, including stakeholder interactions, UAT coordination, go-live support, and post-implementation functional support
- Must be comfortable with onsite client visits, product delivery, and training end-users on the HSE software product
- Excellent communication, presentation, and stakeholder management skills with the ability to independently own functional delivery
- Technical qualification is not mandatory; strong functional, process, and domain expertise is essential
- Experience working with ERP or large enterprise applications in Ports, Container Terminals, Logistics, or Maritime environments.
- Exposure to QHSE / Safety Management Systems, ISO standards (ISO 45001, ISO 9001, ISO 14001), or regulatory compliance frameworks.
- NEBOSH / IOSH / ISM Code or equivalent HSE certifications.
About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Key Responsibilities
● Lead the entire channel sales cycle from identifying potential partners to driving recurring revenue.
● Recruit, onboard, and activate new channel partners across multiple regions and industries.
● Build and nurture strong partner relationships through structured business planning, regular engagement, and ongoing support.
● Conduct product training and sales enablement sessions to empower partners with the knowledge and tools needed for success.
● Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
● Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment on partner requirements and success.
● Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
● Take ownership of revenue targets for specific partner regions or verticals.
Requirements
1. Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
2. Work Experience: 3–5 years in channel sales, partnerships, or B2B sales, preferably in SaaS, Telecom, or Cloud Communication domains.
3. Partner Handling: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
4. Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
5. Communication Skills: Excellent verbal and written communication for engaging partners and internal teams effectively.
6. Training & Enablement: Ability to conduct partner training sessions and share regular product/sales updates.
7. Analytical Skills: Competence in using CRM tools and analyzing partner performance reports.
8. Process Orientation: Strong follow-up, reporting, and documentation discipline to manage multiple partner accounts.
9. Self-Motivation: Highly driven with a proactive approach and ownership mindset; able to work with minimal supervision.
10. Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).
Benefits
* Performance-Based Incentives: Attractive variable pay structure based on partner revenue contribution and performance milestones.
* Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
* Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
* Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.
* Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
* Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
* Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.
Flutter
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- We are Looking Candidates only from Northern Region Uttar Pradesh Only. Office Location is Gorakhpur, UP.
- Only Office Work (No Option for Remote Work)
- Salary within the range of 14,000 to 16,000 per month, based on your experience and qualifications
Experienced Flutter Developer (0.6+ yrs) with PHP, HTML, Rest API, MySQL, Firebase, Python (0.6+ yr). Strong English, creative problem-solver with ChatGPT experience. Build mobile apps, websites, and innovative content. Passionate learners welcome!
Required Candidate profile
Skills:
- At least 6 months of experience in mobile app development, preferably with Flutter.
- Proficiency in Dart programming language.
- Understanding of REST APIs and backend integration.
- Familiarity with version control systems like Git.
- Strong problem-solving skills and attention to detail.
- Good communication skills in English.
Responsibilities
- Develop and maintain mobile applications using Flutter.
- Implement new features.
- Ensure app performance, quality, and responsiveness.
- Identify and resolve performance bottlenecks and bugs.
- Write clean, maintainable, and testable code.
Nice to Have
- Familiarity with PHP, MySQL, Firebase, Python, Codeignitor or HTML.
- Knowledge of UI/UX design principles.
- Experience with AI tools or machine learning frameworks.
JavascriptRole Overview
We are seeking a ServiceNow Product Owner with deep expertise in ServiceNow modules (CSM, ITSM, HRSD)
and strong scripting and data-handling skills.
This role focuses on translating real enterprise workflows into structured, data-driven AI training tasks, helping improve reasoning and understanding within AI systems. It is not a platform configuration or app development role — instead, it blends functional ServiceNow knowledge, prompt engineering, and data design to build the next generation of intelligent enterprise models.
Key Responsibilities
· Define decision frameworks and realistic scenarios for AI reinforcement learning based on ServiceNow workflows.
· Design scenario-driven tasks mirroring ServiceNow processes like case handling, SLA tracking, and IT incident management.
· Develop and validate structured data tasks in JSON, ensuring accuracy and clarity.
· Write natural language instructions aligned with ServiceNow’s business logic and workflows.
· Use SQL queries for validation and quality checks of task data.
· Apply prompt engineering techniques to guide model reasoning.
· Collaborate with peers to expand and document cross-domain scenarios (CSM, ITSM, HRSD).
· Create and maintain documentation of scenario patterns and best practices.
Required Experience
· 4–6 years of experience with ServiceNow (CSM, ITSM, HRSD).
· Deep understanding of cases, incidents, requests, SLAs, and knowledge management processes.
· Proven ability to design realistic enterprise scenarios mapping to ServiceNow operations.
· Exposure to AI model training workflows or structured data design is a plus.
Preferred Qualifications
· ServiceNow Certified System Administrator (CSA)
· ServiceNow Certified Implementation Specialist (CIS-ITSM / CSM / HRSD)
· Exposure to AI/ML workflows or model training data preparation.
· Excellent written and verbal communication skills, with client-facing
Mandatory Skills: Scripting (Javascript, Glide Script), JSON Handling, SQL, Service Now Modules (ITSM, CSM, HRSD) and Prompt Engineering.
Develop testing strategy, test plan and test scenarios for new feature set in existing
applications and for new applications as well.
Perform Root Cause analysis for captured bugs
Prioritize and Categorize captured bugs
Develop, prioritize, and execute manual and automated regression test cases/scripts on
releases.
Track defects to closure and keep defect repository up to date
Contribute to Acceptance Criteria
Identify and create test data for sprint test demo
Create positive and negative tests for User Stories
Expected skill set (MUST HAVES):
Excellent command of Manual Testing and Automation Testing (Any tool).
Good knowledge of UI automation using Selenium or equivalent
Good knowledge in writing advanced SQL queries and data validation techniques
Solid knowledge of SDLC and STLC concepts, Functional Testing Fundamentals
Good Experience of working in an Agile environment and
Expected skill set (Good to have)
Experience working with defect management tools like JIRA
Well versed with all types of testing artifacts.
Education Background
A Bachelor degree, or equivalent, preferably in Software Engineering and Computer Science
ISTQB Certification preferred.
JavaJava Developer
Requirements:
1. Good knowledge and hands on experience in Java development with.
2. Good knowledge of Java and J2EE internals (Multi threading, Memory Management, Transaction
management etc.)
3. Good knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
4. Working experience in developing web applications using Spring MVC or Spring Boot.
5. Analytical mindset and good problem-solving skills is a must.
6. Able to write well-structured, testable, efficient code.
Job Description
We are looking for a passionate and motivated java backend developer to engineer low latency
applications for mission-critical systems, delivering high-availability and performance. You will be
contributing in all phases of the development lifecycle, and will be working closely with a cross-functional
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Salary: As per Industry Standards
Industry: IT-Software / Software Services
Functional Area: IT Software - eCommerce, Internet Technologies
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LaravelCodeIgniterPHP Developer Abservetech Pvt Ltd - Madurai, Tamil Nadu
Greetings from Abservetech Pvt ltd
We are looking for the candidate with experience in PHP Development. The interview process is going on, Get Hired and work with us.
Skills and competencies
Strong Knowledge in
• Yii Framework
• Laravel
• Wordpress
• Magento
• Drupal
Preferred skills
• Good knowledge in MySQL, HTML5, CSS3 and JQuery
• Very good knowledge of Object oriented programming concepts
• Multi tasking capacity to handle multiple projects
• Good communication skills
Responsibilities
• Candidate should follow our internal product/project development process
• Make sure you will meet the deadlines and your delivery should meet the expected quality defined as per our process.
• Work with project managers closely to ensure the development process per the scheduled plan.
Qualification: Graduates or Post Graduates from any stream are qualified for this post.
Job type: Full time
Job location: Madurai
Experience: 6 Months to 2 years
Number of Vacancies: 5
Contact person - HR(Bala)
Django
Python
Amazon Web Services (AWS)
React.js• Bachelor or Master Degree in Computer Science, Software Engineering from a reputed University
• 5 to 8 years of experience working in eCommerce domain, specifically at-least 3-5 years of experience working in Django and Python.
• React and/or Angular for front end
• Proficiency in MongoDB and MySql
• Technical Skills: JIRA, Gitlab, Rest API, GCP or AWS
NodeJS (Node.js)Django
Leadership
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon