About Us:
Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.
Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.
Position Overview:
We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.
Key Skills:
- 5+ years of experience in an IT services / Software product company with B2B SAAS implementation.
- Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
- Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
- In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
- Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
- Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
- Analytical and problem-solving skills to identify and address project risks and issues proactively.
- Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.
Key Responsibilities:
- Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
- Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
- Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
- Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
- Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
- Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
- Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
- Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
- Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
- Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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We are seeking a highly skilled Senior QA Automation Engineer to join our dynamic team. This role is ideal for a passionate automation expert who thrives on building robust test frameworks, mentoring team members, and driving quality excellence across our products. You will play a pivotal role in shaping our automation strategy while ensuring the delivery of reliable, scalable test solutions.
Key Responsibilities:
- Design, develop, and maintain automated test suites using Playwright for end-to-end testing
- Implement and optimize test frameworks using TestNG/JUnit to ensure comprehensive test coverage
- Build and manage automation projects using Gradle build tool
- Develop and execute comprehensive testing strategies that align with product requirements and business objectives
- Mentor and guide junior QA engineers in automation best practices and technical skills development
- Conduct thorough code reviews to maintain high-quality automation code standards
- Debug and troubleshoot complex test failures, identifying root causes and implementing solutions
- Collaborate with cross-functional teams including developers, product managers, and DevOps to integrate automation into CI/CD pipelines
- Drive continuous improvement initiatives in test automation processes and methodologies
- Champion quality assurance best practices across the organization
Ideal Candidate
- Strong Senior QA Automation / SDET Engineer Profile with robust Java skills
- Mandatory (Experience 1): Must have 4+ YOE in Automation QA Testing with atleast 3+ years of strong exposure to Java
- Mandatory (Experience 2): Must have proven experience with Playwright/Selenium for end-to-end test automation and strong hands-on experience with Java (The resume should clearly highlight hands-on Java experience through relevant projects or responsibilities, rather than only mentioning Java in the skills section)
- Mandatory (Experience 3): Must have strong proficiency in TestNG and/or JUnit
- Mandatory (Core Skills 1): Solid understanding of QA principles, testing strategies, and best practices
- Mandatory (Core Skills 2): Excellent debugging and troubleshooting capabilities
- Mandatory (Company): Product Company
- Mandatory (Note): No hire policy from Sprinklr
- Preferred (Experience) - Working knowledge of Gradle
- Graduation in planning/ engineering /environment management / water resource management /planning / science and preferably with a master's degree in relevant field.
- Should have experience of working in sanitation projects. Herein sanitation will include both solid & liquid waste management.
- Assist in revision and conceptualization of other incremental interventions that will improve the experience of pilgrims.
- Support the Authority in Open Defecation Free (ODF) and odour free with adequate toilet facilities.
- Support in financial sustainability, including cost optimisation and improving overall performance of the Client.
- Assist in sector-wise citing of toilets in Mela area.
- Drafting SOPs for installation, Operation and maintenance of multiple inventories of toilets like FRP (Fiber-Reinforced Plastic) toilets, Stainless Steel toilets, Kannath Toilets, Mobile Toilets, Tin toilets, Urinals etc. ensuring compliance to NGT guidelines.
- Capacity building of the Swacchagrahis (Sanitation Volunteers) through regular trainings and orientations for Clean, Open Defecation Free and odour free Mela.
We are seeking a graphics designing and video editing expert with strong
knowledge and understanding of the digital media landscape, including various social media platforms for a fast-growth fintech to showcase success stories of our company, customers, employees, and partners. Looking for a talented creative professional who enjoys bringing positive impact stories to life.
● Edit and Product videos with a flair for creative storytelling for a range
of outlets (e.g. Social Media, Presentations, Website)
● Blend the right mix of subtitles, graphics/animations, music,
intros/outros in accordance with brand guidelines
● Organize and build a digital library of all assets, create backup files
● Possess a people-friendly attitude.
● Be confident and collaborative whether working with executives or
multiple departments and customers
● Combine hand-drawing and painting with digital media to create complete illustrations
● Use various colors, graphics and effects to better visualize each concept
Qualifications & Experience:
● 1+ Years of proven experience in the field of graphics designing,video
editing/motion graphics.
● Understanding of marketing, production, website design, corporate identity,
product packaging, advertisements, and multimedia design.
● Experience as a graphic designer or in a related field.
● Demonstrable graphic design skills with a strong portfolio
● Certification in Filmmaking or Video Editing with a portfolio of samples
● Well-versed in relevant photo/video editing and organizing software
such as Adobe Premiere Pro, Lightroom, Bridge, Photoshop, Illustrator
After Effects, FCP, Motion, DaVinci etc.
● Take a brief storyboarding and an editing test to showcase style and
technical expertise
● Salary for this position will be market competitive and commensurate
with the candidate's experience.
Job Title: SAP MDG Techno Functional Consultant
Location: Hybrid – Bengaluru
Experience: 8+ Years
Role Type: Techno Functional
Primary Skills: SAP MDG, ABAP, Business Partner, S/4HANA, DRF, BRF+
Job Summary
We are looking for an experienced SAP MDG Techno Functional Consultant with strong expertise in SAP MDG configuration, ABAP development, master data governance, and Business Partner processes. The candidate should have hands-on experience in SAP ECC and S/4HANA environments, with strong exposure to MDG data models, workflows, validations, replication framework, and Business Partner master data.
Key Responsibilities
- Design, configure, implement, and support SAP MDG solutions across domains such as MDG-BP, MDG-C, MDG-S, MDG-M, and Finance master data.
- Work extensively on SAP Business Partner master data, including customer/vendor integration, BP roles, BP grouping, number ranges, and CVI-related configurations.
- Develop and maintain custom ABAP programs in SAP ECC and S/4HANA environments.
- Customize MDG data models, workflows, UI configurations, validations, derivations, and change request processes.
- Configure and support BRF+ rules, validation frameworks, and workflow enhancements.
- Work on MDG extensions and customizations, including custom entities, attributes, data models, and UI changes.
- Support integrations between MDG and downstream systems using Data Replication Framework, DRFOUT, IDocs, ALE, and Key Mapping concepts.
- Work with Smart Forms, Adobe Forms, Web Dynpro, Reports, Module Pool Programming, BDCs, LSMW, IDOCs, BADIs, User Exits, and Enhancements.
- Collaborate with functional consultants, business users, and technical teams to gather requirements and deliver effective solutions.
- Utilize CDS Views, OData Services, and support integration with SAP Fiori Apps where applicable.
- Participate in code reviews, performance tuning, debugging, and issue resolution.
- Ensure adherence to SAP best practices, development standards, and governance processes.
- Work within Agile, DevOps, and CI/CD frameworks where applicable.
- Provide post-go-live support and troubleshoot SAP MDG and ABAP-related issues.
Required Skills and Qualifications
- Minimum 8+ years of overall SAP experience.
- Minimum 5+ years of ABAP development experience.
- Minimum 5+ years of hands-on SAP MDG technical/functional experience.
- Strong experience in SAP MDG Business Partner, including customer, vendor, and BP master data processes.
- Good understanding of Business Partner model in S/4HANA, including CVI, BP roles, relationships, grouping, and master data governance.
- Expertise in MDG configuration, custom data models, workflow, validations, derivations, and data replication.
- Strong knowledge of BRF+, DRF, DRFOUT, Key Mapping, Value Mapping, IDocs, ALE, and replication models.
- Strong ABAP experience, including OOABAP, BADIs, User Exits, Enhancements, Reports, Interfaces, Forms, and Data Dictionary.
- Good understanding of S/4HANA data models and SAP NetWeaver architecture.
- Ability to debug, troubleshoot, and resolve both ABAP and MDG-related issues.
- Strong understanding of master data processes for Business Partner, Customer, Vendor, Material, and Finance objects.
- Excellent verbal and written communication skills.
- Ability to work independently and collaborate with cross-functional teams.
Good to Have
- Exposure to ABAP on Cloud and RAP programming.
- Experience with SAP Fiori/UI5 and OData services.
- Experience in Agile/Scrum delivery methodology.
- Knowledge of data migration, data quality, and master data cleansing activities.
- Experience in full-cycle SAP MDG implementation projects.
Company Description
Who We Are:
We are KG Group of Educational Institutions, a highly reputed name in Coimbatore with decades of experience in shaping bright futures. As a team, we are driven by innovation, collaboration, and a passion for fostering growth, both in our students and our employees. Our commitment to creating a positive, supportive work environment has earned us the prestigious “Great Place to Work” tag, reflecting our focus on employee well-being, growth, and a thriving work culture.
Role Description
This is a full-time Assistant Professor role in Psychology / Visual Communication located in Coimbatore. The role involves teaching, research, and academic activities related to psychology/ visual communication.
Qualifications
- Strong Communication skills
- Background in Education
- Excellent research and teaching abilities
- PhD or UGC - NET or SET equivalent in Psychology / Visual communication
- Freshers can also apply
Candidates preferably from Tamilnadu / Kerala
DUTIES INCLUDE:
- Complete content writing projects for digital marketing clients in a timely manner; maintain stated deadlines while also meeting specific content directions, as each individual project dictates
- Revise content submissions according to client requests
- Proofread and rewrite existing content, as needed
- Writing for web page content, blogs, social media posts, infographic content, email marketing campaigns, and other digital marketing categories as assigned
- Work with clients and customers to help them define their content needs
- Offer suggestions and changes to help ensure that content is engaging, consistent, clear, and concise
- Help to create style guides or content templates
- Conduct effective research on any given topic
SKILLS PREFERRED:
- Fluency in both written and conversational English, and mastery of conventional rules of English grammar
- Ability to be mindful of things like flow, readability, and sentence variety
- Ability to embed and leverage SEO-relevant keywords in content production
- Basic understanding of digital marketing and search engine optimization best practices
- Good listening and communication skills for client relationship management
- Working knowledge of Microsoft Office, along with general computer literacy
- Familiarity with major social media platforms
- The ability to cooperate with other writers, editors, and team members to complete projects in a timely manner
- Willing and able to give constructive feedback on content writing projects
iOS App Development
Objective C
SwiftRoles and Responsibilities :
- Design and build application for iOS platforms
- Writing well designed, testable, efficient code by using the best software development practices
- Responsible for working on iOS frameworks, Xcode, Swift, Rxswift, Xcode SDK Platform tools
- Responsible to work on bug fixing and improving application performance
- Create and maintain software documentation
- Stay plugged into emerging technologies/industry trends and apply them into operations and activities
Amazon Web Services (AWS)
Javascript
Jenkins
Elastic SearchAs a Backend Developer for Amura, expect your days to be supercharged with challenges and excitement while building and mastering the core software with your own bare hands. You will be developing low-latency APIs and functions to exchange data between the server and the user ensuring high performance and responsiveness. You are going to work closely in developing challenging components like a chat application, event scheduler, and much more. We are looking for someone who comes alive while developing server-side application logic with good problem-solving skills.
Responsibilities
- Have an eye for building, maintaining, and creating a schema for RDBS.
- Define and communicate technical and design requirements.
- Build high-quality reusable code that can be used in the future.
- Work seamlessly in any IDEs like VS Code, WebStorm, etc.
- Work collaboratively with BA teams to ensure the requirement
criteria are met.
- Participate in the creative process. Thinking out of the box.
- Writing time-efficient, space-efficient, and generic code.
- Oversee all technical challenges that might occur during development.
- Delivering user story development as per acceptance criteria.
- Preparing LLD (Low-level document) on a solution or a component for better understanding to another developer.
- Participate in the entire application life cycle focusing on coding and debugging.
- Learn about new technologies and stay up to date with current best practices.
Requirements-
- Hands-on backend web development experience.
- 7+ years of relevant experience
- Decent understanding of Git, and Bit Bucket.
- Excellent grip on node JS/express JS, like how nodeJS/expressJS works, behind the scenes.
- A person who thinks like a compiler.
- Good problem-solving skills through JavaScript /Typescript.
- Ability to resolve a real-time problem through code.
- Familiar with Agile software development.
- Good understanding of JSON.
- Matured enough to consume and make API calls.
- Experience with issue tracking, and bug tracking tools like JIRA, and Azure DevOps.
- Working on any cloud services like AWS, or Azure would be an added advantage.
- Good at estimating ETA and also good at delivering by ETA.
- Be up for anything. A can-do attitude.
- Not just restricted to the backend.
What is our technology stack?
We have used top-notch technologies to build our product. We use React JS for web apps and react native for mobile apps. Both the frameworks are coded in typescript. We use AWS lambdas, ECS, and API Gateway for hosting our backend services. All the services are written in Node JS/Express JS. We use a wide variety of AWS services like Dynamo DB, S3, Cognito, SNS, SQS, CloudFront, etc. We use Figma for UI/UX design and wireframing.
Are there any technologies you want me to be good with? Yes, we expect you to be good in node Js
Here are answers to some questions you may have:
Who is Amura?
We are a health start-up with a presence in multiple countries
How old are you?
5 years
What is special about you?
Our clients. The Amura protocol is an intensive health program to follow and execute and the clients who choose to go through the journey are the most special. Next comes our team. The Amura Team is one filled with brilliant minds, brimming with creativity be it in operations, medical, or marketing. You can be one among them. Come and explore.
What is special about working with you?
You will grow crazy fast. As a rule of thumb, you can expect 5 years of growth for every year you are with us. But beware, growth like that cannot be achieved with life as usual. / But beware, growth like that cannot be achieved by any ordinary person.
What kind of people are you looking to add to your team?
We are looking for people who, when allowed to have a measurable
impact on the world will take it. Who value human life and are willing to work tirelessly on not only improving themselves for their own sake but for the benefit of everyone in the world. We work on the edge of our own best, striving to find what could come next in our growth. Anyone who joins the team will not only find the challenges they need to push
them, but also will have Amura at their back for support and guidance.
Is this a WFH role?
If you are in a role where you keep pushing your envelope every day, you are going to be asked to come to the office. But if you are in a role that calls for doing stuff that you are already very proficient in, you will be required to be in the
Where is your office?
Chennai (ECR)
Do you have an online presence?
https://amura.ai (we are @AmuraHealth on all social media)
Perks I get when I join Amura?
Health is the hardware of success. Amura has a one-of-its-kind performance health program. It has helped thousands of people to grow and flourish in dimensions that are important to them. Everyone in Team Amura, and their dependents, get all of our medical knowledge and services at no cost. This is very unique to Amura. Until you speak with one of us, you can never know what an unbelievable power-up it can be.
Only candidates with below skill set available to join in 30 days,
· Graduate with 5-8 years of experience in IT industry of which a minimum of 3 years in Presales.
· Good understanding of data and analytics technologies.
· Consultative approach, strong business acumen and commercial awareness, with the ability to translate business issues into relevant technical solutions and competitive propositions.
· Good process orientation and an eye for details.
· Demonstrated ability to communicate (written & verbal) effectively and to influence at CxO level.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon