Manager Consumer Insights at Full-Stack Diagnostics Health-Tech · Delhi, Gurugram, Noida · 5 - 15 years · ₹12L - ₹15L / yr · Posted 27 May 2022
Data AnalyticsWith the ever-growing demand for healthcare services among the ever-increasing population, our client acts as a diagnostic laboratory providing various services such as routine testing, pathology services, radiology and genomic testing. They even provide various healthcare packages such as full body packages, fever packages, heart packages, etc.
Headquartered in Noida, our client works as a technology empowered, well-equipped and advanced testing lab, built in line with the globally recognized standards. They have their home sample-collection service in, approx., 120+ cities with 30+ laboratories and 700+ walk-in wellness & collection centres across India.
Our client aims for the accessibility of health tests to all Indians through a combination of well-equipped labs, technology and strong radiology network. They are backed by tier 1 VCs and have raised more than $60 million in funding this year.
As a Manager - Consumer Insights, you will be responsible for leveraging the expertise in conducting research & analysis and presenting the consumer insights to the management, thus supporting decision-making.
What you need to do:
- Researching, studying and analysing the current market trends and consumer behaviour for gathering insights from the same
- Consistently monitoring qualitative and quantitative consumer behaviour, needs, concerns and pain points & mapping the same with the proposed approach enabling better decision-making
- Presenting the research and conclusions to various concerned teams and leadership personnel in regular intervals, basis their current requirements
- Recommending strategic steps and changes that are required, to the management, basis the research insights that are drawn
- Being updated with current industry and market trends, changes, developments and also the regulatory impacts through internal and external sources and sharing the same with the internal teams
- Partnering, coordinating and negotiating with external agencies for gathering consumer/market data and driving consumer research activities
- Interacting and working with various stakeholders such as internal divisions as well as external professional sources
- Maintaining an updated and accurate database and reporting the same to the management in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must. MBA is highly preferred
- Relevant work experience of 5 – 15 years in strategic research/consumer insights is required
- Outstanding communication skills (Verbal & Written)
- Proficiency in MS office suite
- Excellent listening, researching, analytical, negotiation, interpersonal and presenting skills
Shubham Vishwakarma
Full Stack Developer - Averlon
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What we are looking for
8+ years of experience in consumer insights, market research, strategy consulting, social intelligence, cultural insights, or a related research environment.
Experience independently owning custom research projects—from ambiguous brief through analysis,
synthesis, recommendation, and client presentation.
Strong qualitative and quantitative reasoning. You can work with both nuance and numbers without
overstating what the data proves.
Exceptional PowerPoint or Google Slides craft: storyline, executive writing, information hierarchy, charts, visual examples, and disciplined editing.
A portfolio of client-ready research decks or case studies that demonstrates synthesis and
storytelling—not merely attractive slide design.
Confident client presence and clear spoken communication, including experience presenting to senior
stakeholders and navigating difficult questions.
Hands-on fluency with modern AI tools for research and creative production. You know how to
prompt, critique, verify, refine, and combine outputs into work that does not feel machine-generated.
High ownership, speed, curiosity, and composure in a startup where priorities can move quickly and
important projects can arrive with short timelines.
You will stand out if you have
Experience in beauty, personal care, food and beverage, nutrition, home care, or another consumer category.
Agency-side experience managing multiple clients and deadlines without sacrificing quality.
Experience with social/video intelligence, digital ethnography, online communities, search, reviews, or
creator/influencer data.
A strong visual instinct and comfort using image-generation or design-assistance tools to make
abstract insights tangible.
Experience leading or mentoring researchers, even if you have not formally managed a large team.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon