VP Marketing

Looking for Immediate Joiner : 15-30 days

ROLES & RESPONSIBILITIES:

• Should be able to work with business stakeholders to understand the roadmap, pain points.

• Quickly understand existing system architecture, analyze and recommend improvements.

• Should be able to design solutions on ServiceMax and distribute tasks to team members and guide

them.

PREFERRED SKILLS:

• Minimum 6 years of experience working on Salesforce Platform.

• Having a good understanding of Salesforce object models, relationship, limits, security etc.

• Should be aware of customization and configuration options.

• Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be

as a lead/architect.

• Having built large scale ServiceMax application catering to complex use cases. Having experience of

different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch

Console, Mobile App etc.

QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:

Bachelor’s degree in computer science, Computer Engineering, or a closely related field.

Growth Manager for key Accounts, Sales Operations, Multi geography sales co-coordination and operations, P&L responsible

Monitor sales metrics and manage the entire sales process across the team Lead and motivate the sales team to achieve and exceed specific goals Build a high-performance sales team to ensure customer satisfaction

Responsibilities

• Accountable for entire presales related activity such as Requirements Capturing, Analysis, Proposals, Estimation, Project Timelines
• International Sales (Inbound / Outbound)
• Solution Sales
• Business Consulting & Account Management
• Bringing expertise in client acquisition and contract negotiation along with relationship-building, and team leadership abilities.
• Results-driven and proactive with a demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
• Quarterly/Annual revenue goal setting and resource planning to achieve them.
• Gathering requirements to understand the needs of clients, and their problem statements.
• Demonstrating solutions to stakeholders and getting closure by negotiating on price.
• Key Account Management for bigger revenue and becoming strategic partners
• Create effective strategies to target new markets after researching and analyzing competitor behavior, change in the market, etc.
• Work with the marketing team to increase engagement in target demographics
• Handle customer relations issues, enabling quick resolution and client satisfaction
• Managing and defining Outbound lead channels which includes data research on targeted companies, campaign management, and follow-up management.
• Attend networking events, community events, and hearings to generate leads
• Upsell additional products as the need arise

Desired Skill

• Knowledge of legalities and compliances in staff augmentation in the IT industry
• Proven ability to influence cross-functional teams
• Good communication skills

• Understand platform requirements & coordinate with the development agency for smooth development of our platform
• Make incremental design or developmental changes on the platform on a regular basis
• Ideate & develop new features on our platform
• Conduct regular testing of website performance & fixing bugs (either through agency or by self, whatever applicable)
• Work with UI/UX designer to implement design systems & user experiences

• Proven experience of 2-3 years as a full-stack developer or similar roles
• Experience in developing scalable desktop and mobile applications
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Hands on experience with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache)

• You are self-driven, scrappy and entrepreneurial
• You enjoy challenges and are excited to find simple solutions to complex problems
• You put users first
• You're a forever learner
• You want to work in a fast paced (read:messy) startup environment
• You're usually more aware of the hidden hacks & tools of a phone or a computer than most other people
• You like challenges & don't get bogged down by failure easily
• You are firm believer of the quote "if you're not a part of the solution, you're part of the problem"

What you will be doing

As a User Experience Researcher, you’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You will conduct end- to-end research using a variety of methodologies, helping us gain confidence in our understanding of our users, their needs and the opportunities this uncovers for our products. You'll be empowered to work with autonomy and creativity every step of the way, partnering with key stakeholders across product management, design, analytics, data science, marketing and engineering to influence product design and direction.

What you will be doing

• Build and execute impactful research plans that provide deep customer insights needed to impact strategy and UX. Innovate and develop approaches to measure users’ experiences.
• Execute rigorous research within complex constraints such as recruiting hard-to-reach audiences, overcoming remote research technology challenges, and adapting approaches to give people of all abilities, languages, and boundaries space to contribute.
• Synthesize and derive insights across research that you will conduct on your own or in partnership with other researchers, prior research, and quantitative data sources including product telemetry and experimentation to derive useful and human-centered insights.
• Build clear and compelling narratives that land your customer-focused, human-centric research insights at the right level of altitude for different partners including engineering, design, and marketing teams.
• Continuously inform design and engineering plans using customer insight (qualitative and quantitative). Critical to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.

What are we looking for

• 5+years of UX Research and analysis experience in the consumer-facing Product space.
• Extensive experience with qualitative and quantitative user research, including experimental design, sample selection and recruiting, surveys, focus groups, in-person and remote usability testing, ethnographic field research, and more.
• Portfolio containing work samples representing complex system research and user testing outcomes for web, desktop and mobile experiences.
• Degree in HCI, Human Factors, Anthropology, Cognitive Science, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields.
• Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures.
• Ability to keep track of multiple projects and connect the dots, to complement the core product and business values.
• Willingness to work both independently and collaboratively with tight deadlines, and multi-task efficiently in high volume, fast-paced settings.
• Strong communication skills to confidently present to various audience types and seniority levels, and an ability to provide bottom-line insights that help teams realize the tangible value and productively execute on research/testing findings.
• Strong data collection and analysis skills to be self-sufficient in generating, analyzing and presenting results from quantitative & qualitative research, and an ability to translate complex analyses into actionable and sustainable recommendations.
• Commitment to best practices, user advocacy, and thought leadership that drive positive outcomes focused on high levels of quality and innovation.

What will you get

• Chance to play a pivotal role in designing and building next-gen hospitality tech platform
• Top tier scale from day 1 - related battle scars/glory
• Chance to work with world-class talent (Ex Amazon, Apple, Walmart, Swiggy etc)

• Bachelor’s degree in Electrical or Electronics Engineering with 1-3 years of relevant experience.
• Highly experienced in Embedded C, C++ coding as per MISRA standards
• Experience in firmware programming for 8 bit, 16 bit and 32 bit controllers.
• Knowledgeable in Linker Scripts, Make files & firmware debugging using JTAG or on the UART console. 
• Experienced in Communication peripherals like SPI, UART, I2C, CAN, etc.
•  

• Ideation, designing, prototyping, and developing as per product requirements.

• Expertise in system architecture and design for Embedded software systems.
• Develop modular Embedded Code to port into different projects.
• Experience on Real Time Systems and Scheduling mechanisms
• Development experience in "middleware" / “application” / Low layer.
• Experience with developing embedded code for networking technologies like TCP/IP and UDP would be a plus.
• Document state machine diagrams, flow charts to understand the system architecture
• Working closely with Design teams to understand Hardware Implementation.
• Develop Test methods, in some cases automated test cases to test the firmware code and support hardware engineers.
• Use Debuggers, oscilloscopes, power supplies, and other necessary electrical tools to debug the code for problem-solving.
• Excellent reading skills for complete understanding of technical documents such as Processor Architecture Specifications and MCU hardware manuals, schematics etc.
• Ability to generate ideas in response to complex issues and execute on solutions.
• Python programming is a big plus.

• 2+ years of Hands-on experience in Python, Django, Flask, Bottle, Design Patterns, Web Services (SOAP/HTTP, REST APIs)
• 2+ years of hands-on experience with Postgress, MongoDB.
• Experience with cache-store / message broker like Redis / RabbitMQ / Kafka
• Experience with AWS
• Experience in front-end development using react.js is a plus.
• Proficient understanding of code versioning tools, such as Git / Mercurial /bitBucket.
• DevOps knowledge to deploy code in production and hands-on experience with docker / Kubernetes.
• Self-motivated and a good team player.
• Good communication and interpersonal skills.
• Bachelor’s Degree in Engineering from a reputed Institute

• Strong conceptualization ability, strong visual communication ability, and creative skills.
• Understanding of contemporary user experience planning, interaction design, and visual design.
• Candidate must absolutely be in sync with recent design standards and trends.
• Work experience in designing UI for mobile, web and desktop-based applications
• Experience with HTML, CSS, JavaScript, jQuery a plus
• Expertise in Creating Pixel Perfect HTML/ CSS/Theme a plus
• Understanding and experience with responsive and multi-device design.
• Strong working knowledge of Photoshop and associated design tools.
• Working with Content management systems
• Editing content, debugging code and re-designing webpages