UX Designer

About the role:

Devtron is seeking a Technical Content Writer to join the team in Gurugram. This is an internship on-site position that requires excellent communication skills in English. The Technical Content Writer will work with the Marketing and Product teams to write technical documentation, product guides, blogs, videos, and other technical marketing content.

What You’ll Do:

● Execute the content calendar by building and delivering on the roadmap set by the management

● Determine the needs of end users of technical documentation and work closely with the Technology, DevOps, and Marketing teams to make products easier to use. This includes feature guides, FAQs, and onboarding materials.

● Create long-form content in the form of blogs and case studies among others

● Work closely with the creative teams to represent the content in the most suitable visual format

● Research target audience and industry-related topics

● Apply SEO in our content marketing strategies

● Optimize existing content using keyword research and SEO guidelines

● Repurpose content for different channels (web, email, social media)

● Collaborate with internal and external stakeholders for content inputs and illustrations

● Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues, and other internal developments

What You’ll Need:

● Bachelor's degree in Computer Science or related field.

● Looking for a fresher from the 2025 batch.

● Familiarity with DevOps domain.

● Excellent skills in grammar, minimalist documentation design, and effective information architecture.

● Great teaching skills that translate into amazing written work.

● Experience with a rapidly scaling start-up environment.

Organisation- A leading Venture Capital firm in Bangalore.

Job responsibilities-

● Partnerships and Strategic Alliances: Build and manage an exclusive global network of technology partners providing portfolio companies access to a sought-after community of experts, intentional support and valuable resources. Source, filter and maintain partner lists across, talent, sales, marketing, product, design, technology etc that directly catalyse growth.

● Founder Community: Lead and implement the founder community strategy that puts the founders' growth and learning at the centre. You will engage and foster the community through intentional programs and content strategy.

● Events Management: You’ll design exclusive and thoughtful events and community engagement initiatives. The events will take many different forms: large speaker events, small group and interactive group discussions, that'll help 3one4 founders and their teams build formidable and enduring companies.

● Manage the Ecosystem: From portfolio founders, advisors, corporate networks, and investors, you'll be responsible for managing and creating truly engaging and meaningful touchpoints for the 3one4 ecosystem. You will also play a key role in identifying and establishing meaningful relationships with global and local partners who will play an impactful role in our growth journey.

 Managing the talent services for early-stage teams - identifying tools to help manage the pipeline and talent database; managing and tracking open roles from portfolio and talent partners.

● Operations: Manage operations, Identify gaps in processes and build systems around tasks.

About Alphanext

Welcome to Alphanext, a leading provider of talent solutions headquartered in London, with operational bases in Pune and Indore. With a strong focus on the global technology community, we are dedicated to connecting exceptional talent with innovative organizations around the world.

The Role

As our new ServiceNow Technical Architect, you'll play a vital role in shaping and executing our ServiceNow platform strategy to drive innovation and ensure seamless service delivery across our global operations.

Key Responsibilities

• Defines, guides, and supports the execution of Alphanext clients' technical governance processes
• Assists in developing standards and practices for maintaining the health of Alphanext clients' ServiceNow platforms
• Supports design and implementation of a platform operating model to achieve Alphanext clients' desired outcomes and foster end-user adoption
• Provides technical evaluation of demands against Alphanext clients' ServiceNow platform architectures, platform capabilities, and best practices
• Guides ServiceNow Platform design, including considerations for integration and performance for Alphanext clients
• Assesses architecture and solution designs to support Alphanext clients' objectives including alignment with ServiceNow implementation best practices
• Offers guidance on prototyping and accelerating time from design to deployment for Alphanext clients
• Provides technical guidance in platform development and platform-wide solutions for Alphanext clients
• Advises on configuration and coding standards for Alphanext clients
• Supports remediation of configurations not aligned to ServiceNow best practices for Alphanext clients
• Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow HealthScan for Alphanext clients

Experience you should have 

• ServiceNow System Administration Certification (mandatory)
• ServiceNow HR, CSM and ITIL Foundation certification
• Experience in the following ServiceNow modules:
• ITOM – CMDB, Discovery, Service Mapping
• ITBM – Project Portfolio Management, Release Management, Agile
• HRSD (HR Service Delivery) and Finance
• GRC – Governance, Risk, and Compliance
• CSM – Customer Service Management module exp (Mandatory)
• ITSM – Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
• Expertise in Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
• Possess good communication skills
• ITIL Foundation Certification would be a plus or can do before joining
• Implementation Specialist certification would be a plus

The Impact You'll Make

• Establish an enterprise-wide technical architecture and implementation strategy setting the foundation for Alphanext customer's enduring ServiceNow success.
• Drive standardization and best practice platform management, enabling customer to focus on value delivery.
• Institute technical governance to optimize platform performance and minimize long-term technical risk.
• Enable rapid upgrades to new features and innovation that drive new value for Alphanext and it's customer. 
• Build a platform team focused on delivering value and innovation.

We are Looking for a Sales lead who will be closely working with the Founding team. Role will include mapping and planning the revenue and P&L; goals for the business unit and responsible for driving revenue and growth for the company's primary product line. Who has worked in B2B sales profiles for banks and financial institutions or experience of sales in Fintech Companies.

Requirements:

• Institutional Banking, Digital Solutions and TASC Accounts 

• Preferably managed digital Banking and CRM applications for Banks.

• Handling and canvasing of Government accounts, School accounts and TASC (Trust, Association, Society and Club) accounts. 

• Implementation of Digital products like IPG, VAN, UPI POS, POS, Corporate Banking in various institutions and corporate accounts.

Responsibilities:

· Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.

· Ability to manage multiple projects concurrently and meet deadline

· Identify new business opportunities and partners

· Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients

· Deepening existing partnerships for higher volume / market share

· Achieve assigned Monthly, Quarterly and Annual Targets

Qualifications and Education Requirements

· MBA in Sales & Marketing (preferable)

· 8-10 years of product / service selling experience to banks & finical services companies

Experience working with partners & generating business opportunities 

• Improving customer experience, not only for borrowers, but also other partners on the platform.
• Ensure seamless integration with data/ service providers and lending partners.
• When not doing any of above, write tests to prevent any regressions.

• Full-stack development experience.
• Experience with Ruby on Rails.
• Self-starter: Someone who can develop independently.
• Passionate about problem solving, ability to see the big picture.
• Realizes the value of 80-20

• Regular participation on Codechef, Topcoder etc. ( If yes, please cite your rank and pass on a link to your profile! )
• Prior experience at a bank / fin-tech / non-banking financial player in a technical role.

• 5+ years experience
• Previously managed a team
• Built & managed backend systems from scratch previously.
• Lead the core backend engineering team, including mentoring, coaching, architecture, devops, code review and software infrastructure
• Should be more proficient with Django.
• Work with the executive team to shape and execute the product roadmap
• Direct our team environment to achieve sprint deliverables and acceptance criteria
• Design and monitor metrics to assess product and infrastructure performance
• Hire, build and shape the team