Urgently Hiring Vlocity Technical Lead OM Independent Consultant

Key Responsibilities:

• Design and implement single page applications (SPAs) using modern JavaScript frameworks.
• Developing a simple user interface for a complex product, by applying new technologies.
• Contribute to end-to-end system architecture, working with/as cross-functional teams.
• Collaborate with UX teams, product managers and other technical teams to create optimum and delightful user experiences.
• Integrating data from various back-end services.
• Apply expertise of HTML5, bootstrap/foundation CSS frameworks. 
• Analyze the performance of layers in the frontend, backend and engineer designs and code.  

Key Skills:

• Engineer with 1-3 years of Experience
• Conversant with development for desktop and mobile browsers and hybrid apps. 
• Proven working experience in web programming and applications. 
• Top-notch programming skills and in-depth knowledge of modern HTML/CSS. 
• Working with a large size Single Page Application (SPA) project. 
• Expert in MVC like design patterns, modern JavaScript frameworks. 
• Hands-on experience with network diagnostics, network analytics tools. 
• Solid CS, OOP/OOD, design patterns. 
• Good grasp on usability and interaction design. 
• Track record in large-scale system software development. 
• Any framework - ReactJS, AngularJS, Backbone, Ember, VueJS. 
• Understanding DOM and Virtual DOM. 
• Must know API Integration and session management, security and best developing practices  

Good to have:

• Experience with server-side processing such as templating, packaging and delivery.
• Experience working with web views on Android and iOS. 
• Exposure to React Native. 
• Demonstrated visual design and layout skills. 
• Design and development of backend REST endpoint applications  

Role - Manager Programmatic

About our client :

Our Client is a digital- first global performance marketing agency& world's largest media investment company which is a part of WPP. They a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.

Locations - Mumbai, Pune & Chennai

What your day job looks like :

- Manage a team of programmatic professionals with expertise in programmatic media

- Maintain positive client relationships, expectations, and communications

- Identify and solve client risks before they escalate to issues

- Oversee the cross-functional campaign development with internal SEO/Search/Content/Social teams as well as sister media agencies

- Build on existing level of programmatic expertise and develop a reputation for innovation and efficiency internally

- Ensure the integration of programmatic into the overall communications strategy

- Support and lead the strategic development and execution of programmatic campaigns

- Foster teamwork and create a constructive work environment

- Maintain a high level of employee commitment

- Provide team leadership that rewards creativity

- Demonstrate thought leadership for clients and the industry

- Educate clients on the importance of programmatic in the overall marketing mix

- Understand clients' business and generate new ideas to enhance client performance

- Provide effective analysis to support marketing recommendations.

What you'll bring:

- 4+ years of aligned industry experience, preferably within an agency

- Experience executing on Programmatic platforms (DV360, The Trade Desk, App Nexus (Xandr Invest), Amazon, etc.)

- Experience with analytical tools is an asset (Google Analytics, PMP Partners, Ad Servers, DMPs, etc.)

- Demonstrated strong client relationship responsibility

- Proven account management experience, including analytical and creative problem-solving skills

- Ability to interact in a professional manner and communicate with clients over calls

- Proven ability to lead successful campaigns

- Superior verbal and written skills with outstanding presentation ability

- High level of attention to detail and the ability to handle and prioritize multiple accounts

- High level of technical proficiency in Microsoft Office, specifically Excel and PowerPoint

- Come with experience of handling 6-7 direct reporters

Role :- Team Lead - Copywriting

About our client -

Our Client is a next generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands in India. The company's ethos is built upon the philosophy of 'Marketing Engineered', an approach that delivers marketing & sales solutions through innovative ideas in design, engineering and technology. 

What you’ll be working on -

Ad copy for digital campaigns, video scripts, social media, blog posts and a certain amount of offline collateral. The role also involves ideation for advertising campaigns. The clients you’ll work on will span tech, F&B, pharma, retail, healthcare, real estate, automotive and other industries. You’ll be a part of the larger content marketing department in Pune, working closely with the client servicing team and design team to come up with ideas and creatives that make an impact!

Responsibilities -

● Interpreting client briefs and requirements

● Work closely with clients to create strong concepts from initial briefing through to execution

● Developing creative ideas and original, clear copy

● Collaborating with the design team on visual representation of the copy

● Working collaboratively with internal stakeholders to meet deadlines

● Maintain a high awareness of relevant trending topics and news to identify content opportunities

● Be responsible for working with internal teams to gather input and validate the content

● Ensure consistency and quality across all written content

● Present and articulate concepts to clients

Desired Skills and experience -

● 2+ years of experience interest in copywriting, business communication or technical writing

● BE Computer Engineering, B.Tech in Computer Science, Graduate in Marketing

● Proficiency in the English language and accuracy in grammar

● The knack of understanding technical products (SaaS, PaaS, SAP, etc.) and writing for them

● Highly creative and imaginative

● Keen attention to detail

● The ability to work in a collaborative environment under tight deadlines

● Self-motivated and eager to learn

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular/React

2) Hand on Node.JS./Express JS 

3) Database : MongoDB 

4) Experience in Java Script, Typescript. 

5) Experience working in an Agile environment. 

6) Good communication skills.

Candidate Profile:

Role: Marketing Campaign Coordinator

Vertical: Marketing 

Education:  Any graduate or postgraduate but  MBA - Marketing( preferred)

Understanding of: Marketing Campaigns, IT Sales process, CRM system, Lead sourcing

Total Experience: Around 2 years

Overview of the Company

Armentum is an IT Services company that provides the following services. 

1. Website Design and Development
2. Web and Mobile Application Development (LAMP and MEAN/MERN Stack)
3. SEO Services

and our development center is based in Bangalore, India. Our total team strength is over (50) people. Our team has deep expertise in building large scale applications in the finance, real estate, and banking industry. 

Specific Responsibilities

• Excellent Communication Skills and Content Writing skills - this is non-negotiable and is a must.
•  Will be responsible for planning and managing all Inbound and Outbound outreach campaigns that are a mixture of email marketing and telemarketing
• Having prior knowledge of working with Product Marketing 
• Coordinate with Telemarketer to make the follow-up to convert sourced leads into appointments
• Maintaining the KPI for the team and the campaigns, drafting an analytics report every month and evaluate the performance with the growth manager and do course correction where required.
• Prior knowledge of working on any CRM for an end to end marketing and sales campaigns 
• Promptly responding to emails from potential clients, coordinating with the sales team to ensure the appointment is set up, and to ensure all sales collaterals are ready before a sales call.

Ideal Candidate Description

• 1.5-2 years of working in Marketing services specifically in IT Product Marketing.
• Excellent Writing and Communication Skills
• Proficient using tools like MS Office & Google Drive
• Must possess knowledge of CRM systems and how they operate
• Excellent presentation skills
• Ability to learn things quickly 
• Industrious, Orderly and Disciplined
• Must be able to meet tight deadlines 
• Excellent documentation skills
• Ability to effectively communicate with different teams
• Quick thinker, ability to get things quickly, and to manage time