Urgent Opening for Relationship Manager - Indore location

Job Title: Lead – Endpoint Security & Tooling

Location: Gurgaon

Experience Required: 8+ years

Job Type: Full-time

Position Summary

The Lead – Endpoint Security & Tooling plays a pivotal role in overseeing and optimizing a diverse array of endpoint security tools and technologies.

The Lead will spearhead the configuration, troubleshooting, and maintenance of security tools, develop and implement robust security policies, conduct in-depth threat intelligence analysis, design secure endpoint architectures, and assess and mitigate risks to endpoints.

Roles and Responsibilities

Expertise in Security Tools

• Lead the management and optimization of the Zscaler suite of applications, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Browser Isolation, Firewall (Tunnel 2.0), Deception, and other endpoint security tools.
• Demonstrate proficiency in Microsoft Intune for advanced endpoint security management, encompassing policy configuration, device management, compliance enforcement, and performance optimization.
• Exhibit familiarity with Endpoint Detection and Response (EDR) solutions, encompassing advanced threat detection, configuration management, policy enforcement, and performance monitoring.
• Display proficiency in Application Control solutions for managing and controlling application execution on endpoints, including policy management and application behavior monitoring.

Endpoint Security Tooling Management

• Oversee the configuration, troubleshooting, and maintenance of security tools to ensure optimal performance and effectiveness.
• Conduct regular assessments and audits of endpoint security configurations.
• Stay updated with new releases, versions, changes, and breaking changes in Microsoft Intune and other endpoint security tools.
• Assess the impact of new releases and changes on endpoints and security policies.

Security Policy Development

• Lead the development and implementation of comprehensive endpoint security policies, configurations, and best practices.
• Ensure strict compliance with industry standards and regulations.

Secure Architecture Design

• Apply expert security architecture principles to design and implement highly secure endpoint architectures.
• Implement sophisticated network segmentation, access controls, and secure configurations for endpoints.

Risk Assessment and Mitigation

• Conduct comprehensive risk assessments for endpoints to identify potential risks and vulnerabilities.
• Lead the implementation of robust risk mitigation strategies and controls to reduce risks to endpoints.

Communication and Collaboration

• Collaborate seamlessly with cross-functional teams, including IT, security, compliance, and business stakeholders.
• Communicate complex technical concepts related to endpoint security effectively to non-technical audiences.

Continuous Learning and Adaptability

• Stay at the forefront of the latest trends, threats, and technologies in endpoint security.
• Adapt swiftly to the evolving security landscape and emerging threats in endpoint security.

Problem-solving and Critical Thinking

• Apply advanced problem-solving skills and critical thinking to analyze and resolve complex security issues related to endpoints.
• Lead the troubleshooting of endpoint security incidents and drive the development of innovative solutions.

Skills and Qualifications

What will you need to succeed?

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
• Proven leadership experience (7+ years) in endpoint security management, including extensive expertise in Microsoft Intune and other endpoint security tools.
• Advanced understanding of endpoint security principles, technologies, and best practices.
• Familiarity with network security concepts, firewalls, VPNs, and secure web gateways.
• Outstanding analytical, problem-solving, and communication skills.
• Ability to lead collaboratively in a team environment, manage multiple projects simultaneously, and drive results effectively.
• Advanced skills in threat intelligence analysis, incident response, security architecture design, risk assessment, communication, continuous learning, adaptability, problem-solving, and critical thinking.

Good to Have Certifications (Preferred):

• Certified Information Systems Security Professional (CISSP)
• Certified Ethical Hacker (CEH)
• Certified Endpoint Security Professional (CESP)

ABOUT THE JOB:

Job Title: Customer Success Executive

Location: Bangalore, Chennai

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai]

Eligibility: 1–5 Years experience in handling ERP solutions in a Customer Success or client-facing role, preferably within EdTech or educational institutions.

COMPANY DESCRIPTION:

At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.  

WEBSITE: https://www.greatify.ai/

JOB DESCRIPTION:

As a Customer Success Executive, you'll be the strategic partner to our clients, ensuring seamless onboarding, fostering long-term engagement, and driving measurable impact through our EdTech products/services. The role involves conducting tailored training sessions, analyzing user adoption metrics, and proactively resolving challenges to enhance both learning effectiveness and operational performance. Through close collaboration with product, support, and sales teams, the Customer Success Executive serves as the voice of the customer, helping shape future innovations that improve scalability, accessibility, and the overall learning experience.

KEY RESPONSIBILITIES:

● Guide new clients through the initial setup and product adoption process.

● Support clients specifically in onboarding and adoption of ERP modules within our platform.

● Ensure a smooth transition from the sales team to customer success.

● Conduct onboarding sessions or training workshops.

● Serve as the primary point of contact for assigned customers.

● Build strong relationships to foster loyalty and long-term engagement.

● Educate customers on features, best practices, and new updates.

● Act as a bridge between product development and the customer.

● Monitor customer usage metrics to identify risks or opportunities.

● Proactively reach out if usage drops or engagement declines.

● Troubleshoot issues or escalate them to technical support.

● Gather feedback and insights from customers and relay them to internal teams.

● Influence product roadmap and service improvements.

● Advocate for the customer internally.

KEY SKILLS:

● Excellent communication & interpersonal skills

● Strong problem-solving and critical thinking

● Empathy and customer-centric mindset

● Project management and organizational abilities

● Preferred Language: English, Kannada & Hindi

● Familiarity with CRM tools

● Candidates with prior experience managing ERP workflows (student information systems, LMS, or institutional CRMs) will be prioritized.

● Basic data analysis and reporting skills.

Join us at Greatify.ai and make a lasting impact on the Edtech Industry.

We are looking for a talented and creative Graphic Designer & Video Editor to join our team. The ideal candidate will be responsible for creating engaging visual content across multiple platforms, including social media, websites, marketing materials, and videos. This role requires a strong design aesthetic, video editing skills, and an ability to work collaboratively with the marketing and creative teams

KEY RESPONSIBILITES:

Application Development

• Work with Salesforce Tech Lead on requirements gathering/design workshops and define system design and solutions to be implemented on the Salesforce Platform
• Responsible for designing/configuring, developing, testing, training, documenting, and deploying high-quality code and adhering to best practices on the platform
• Design, develop and integrate Salesforce apps and components with back-office systems such as ERP systems using modern web tools and technologies
• Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during deployment and implementation in production environments
• Write well-structured code using Apex, LWC, JavaScript, CSS, and HTML using the appropriate features and capabilities of each framework or language
•  

System Administration

• Provide system administration support for the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
• Creating and maintaining system interface diagrams, functional designs, and technical specifications documentation
• Review Salesforce Release Notes to have familiarity with new additions and enhancements

We are seeking a skilled PHP Developer with experience in the CodeIgniter framework to join our team. The successful candidate will be responsible for developing and maintaining web applications using PHP and CodeIgniter.

Responsibilities :

• Develop web applications using PHP and CodeIgniter
• Write clean, secure, and well-documented code
• Integrate front-end technologies such as HTML, CSS, and JavaScript with back-end functionalities
• Collaborate with other team members to design and implement new features
• Test and debug code to ensure high-quality standards are met
• Troubleshoot and resolve issues with existing applications
• Keep up-to-date with the latest web development trends and technologies

Requirements :

• At least 2 years of experience in PHP development with a strong focus on CodeIgniter
• Proficient in web technologies such as HTML, CSS, JavaScript, and jQuery
• Experience with MySQL database design and development
• Knowledge of version control systems such as Git
• Familiarity with Agile software development methodologies
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills

Bonus Skills :

• Experience with other PHP frameworks such as Laravel or Symfony
• Familiarity with front-end frameworks such as Vue.js or React
• Knowledge of server management and deployment using tools such as Apache and Docker
• If you are a self-motivated and talented PHP Developer with a passion for web development and a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.

Company operates in over 25 countries across six continents and is part of Publicis Media, one of four solution hubs within Publicis Groupe, which is present in over 100 countries and employs nearly 80,000 professionals.

It believe there are better ways for brands to connect with people. And we’re on a mission to guide brands to better connections -- across consumers, channels and partners. These are just some of the services we offer our clients in our quest to deliver ambitious outcomes.

• Good in Hybrid, Native Mobile development, and associated development frameworks SDKs.
• Good knowledge in one of the design component frameworks library – (React Native UI Components Library, Material UI, Native UI Components library)
• Stronghold in HTML and CSS or related design libraries like bootstrap, fluid layout system, grid layout system, Flexi layout system)
• Stronghold in repo management system – (Preferred GIT)
• Good to have knowledge on deployment and packaging application to play store or app store.
• Good to have knowledge on deployment and packaging application to play store or app store.
• Good at React Native with a minimum of 3 years of experience in IT.
• Good at React Js/Redux is preferred
• Good Hybrid mobile development is required
• Good at databases – Relational or NoSQL.
• Interface with clients via Slack, Zoom, and email.
• Work with modern tools including Jira, Slack, GitHub, etc