Urgent Opening for Relationship Manager - Indore location

Position: Business Development Manager (BDM)

Location: Mumbai

Experience: Minimum 3–4 Years (as BDM)

Industry Exposure: Corporate Gifting, Digital Marketing, ATL & BTL Events, and advertising company experience preferred  

Key Responsibilities:

• Identify and develop new business opportunities in corporate gifting, digital marketing, and event activation (ATL & BTL) domains.
• Build and maintain strong relationships with clients to ensure business growth and repeat engagement.
• Prepare and deliver customized business proposals and presentations.
• Achieve monthly and quarterly revenue targets through effective lead conversion and account management.
• Conduct market analysis to identify potential business leads, partnerships, and growth trends.
• Coordinate with internal teams to ensure timely project execution and client satisfaction.

Key Requirements:

• Proven minimum experience of 3–4 years as a Business Development Manager in the above-mentioned industries.

·        Experience in corporate gifting, marketing, or event management domains.

• Strong communication, negotiation, and presentation skills.
• Excellent client handling and relationship-building abilities.
• Result-oriented mindset with a focus on achieving targets.
• Self-driven, proactive, and capable of managing responsibilities independently.

Qualifications:

1. 2-3 years of experience in project management or a technical role.

2. Strong understanding of project management methodologies (e.g., Agile, Waterfall).

3. Excellent organizational, time management, and problem-solving skills.

4. Strong written and verbal communication skills.

5. Proficiency in project management tools (e.g., Jira, Asana, Trello).

6. Knowledge of software development lifecycle and testing methodologies.

Duties and Responsibilities:

Responsible for overall operation of section.

 Enter kitchen on time, in clean and tidy uniforms, well groomed with head gear, shoes

and clean dusters.

 Switch on gas and ovens in case it is required.

 Check if equipment’s are in working good condition and inform maintenance head for

its breakdown.

 Same to be informed to Head chef and should be written in maintenance order form.

 Check quality of previous day mis-en-place for its spoilage.

 Update preparation list (based on lunch buffet and Ala Carte) as per forecasted

quantity for that day and spoilage. Do not make over excess quantity as that will lead

to wastage and high food cost.

 As per preparation list, get all raw material and cooking utensils arranged, if commis

is there otherwise do it on own.

 In case of any raw material is not available or utensils, check with stores and inform

same to head chef.

 Follow up on the same by writing on the follow up sheet.

 Get material picked up from Dry stores and fresh material from Receiving.

 Directly responsible for receiving quality of raw material (Perishable and Non-

perishable).

 Check discrepancy in quantities. In case material is not proper, return the material and

inform stores to buy fresh from market and debit the amount to the supplier.

 In case it is very urgent, accept few quantities and enter less quantity as received.

 Inform Head Chef for any unavailable items as per ordering list. At the same time

inform captain and above for not available dish with valid reason.

 Fill up requisition sheet before 4 pm and check day store for available (Perishable and

Non-perishable) ingredients before giving final requisition.

 In case Head chef is off, check ordering of other sections.

 Responsible for the operation of your section on your off days.

 Responsible for assigning work to your subordinate for your off days as per his

efficiency.

 Wash all vegetables before starting mis-en-place as per preparation list, keeping

hygiene in mind.

 Prepare mis-en-place as per Preparation List with high ingredient yield and no

wastage.

 Keep work table and ranges clean from time to time during operations, to maintain

basic hygiene standard.

 Use right cooking method for preparations, and guide sub-ordinate as well.

 Guide subordinates to use heavy and light equipment’s.

 Taste items for its quality and right preparations. Make a habit of tasting items.

 Dishing out orders as per right KOT (make sure date, time, qty and signature of order

taker is mentioned correctly) keeping garnish and accompaniments in minds.

 Follow Standard portion size while dishing out orders, guide your sub-ordinates.

 Follow correct plate presentation and guide your sub-ordinates.

 Re- use preparations, leftovers efficiently in order to control wastage.

 Check for the last order and close the kitchen by doing and guiding subordinate to

cover all items and store as per requirement.

 Clean all work area and ranges.

 Check required amount of mis-en-place for the next shift.

 Lock all chillers and freezer to avoid any pilferage.

 Giving proper handover of mis-en-place for ala carte, outdoor, in-house function, live

counter or any special preparations to head chef for the day taking off.

 Supporting Head chef by conducting training on various aspect of kitchen operation

including related cuisine, hygiene, planning etc.

 Make sure that all work with regard to Daily checklist is completed like Food tasting

sheet, N/A Items, Kitchen cleaning images, Pest Control, ODC Update, Daily

Wastage sheet, Buffet Set up, Daily Fridge Stacking images, etc.

 Follow Buddy learning systems to train the assigned kitchen staff and report their

success on a timely basis

Job Requirements:

4-6 years of experience in Continental Cuisine/Mexican/Italian.

 High school diploma or equivalent required.

 Excellent personal hygiene

Overall responsibility:

• Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
• Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
• Develops and implements methods to record, assess, and analyse customer feedback.
• Develops and implements training and quality assurance programs for new hires and experienced employees.
• Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.

Day to day responsibilities :

• Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
• Implementing customer support processes to enhance customer satisfaction.
• Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
• Assessing support statistics and preparing detailed reports on the findings.
• Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
• Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department

Mandatory Certifications:

• ISO
• Six Sigma BB

Why Join Us : 

1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory

3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

Qualification: Bachelor's / Master's in English, Marketing, Computer Science, or Business

Experience :1 year+ (in SEO Sales)

Salary: 2LPA-5LPA

Skills required:

1.Excellent verbal and written communication skills (American English)

2.Excellent negotiation skills

3.First-hand experience selling digital marketing/SEO packages to clients in the United States, United Kingdom, Canada, and Australia.

4.Must be able to create pipelines and prospects for new digital marketing (SEO, SMO, Google Ads, and branding) projects.

5.Must be able to draft proposals and presentations for potential clients

6.Knowledge of digital marketing/SEO tools, Microsoft Office, and Google Suite

7.Must be able to analyze a website and prepare a Website Audit Report

8.Flexible to work in a team environment in the US time zones

Planning, Designing and Creating Layout on Photoshop, Editing Images, If worked in Jewelery Business will be Preferable.

Work Timmings :- 9:30 to 6:30Pm 

Monday to Saturday 

RESPONSIBILITIES

• As a Business Development Manager working under the FMCG segment, an ideal candidate must perform the following responsibilities:
• Approaching potential leads and closing them within a stipulated time frame.
• Create exclusive distributors, exclusive super stockists and businesses associated with the company towards business growth.
• Finding and developing new markets and improving sales.

Building products at BiCSoM is about turning dreams and ideas into lovable technology and design solutions. As a mindful member of the BiCSoM team you will create rule-breaking mobile applications and websites using Flutter and Dart, BLOC pattern and Redux. Large number of people across the globe use our products everyday, we take pride in wearing ‘Made with love in India’ on our sleeves.

What are we looking for?

1. We expect you to have your domain knowledge of Flutter, Dart, Room or Realm DB, BLOC pattern based development, Redux and RX Dart
2. There are few skills which you need to have from get-go:
1. You are a problem solver, polite and someone who values team members and customers
2. You respect time and understand, lost time never  comes back
3. You have the ability to explain your algorithms and solutions and understand how to ask questions with respect to mobile app development and web development scenarios
4. You are a smart and energetic talent from engineering and computer science background 
5. Based on the situations you can contribute individually or work with team and make work productive and fun
6. In terms of day to day work, for 2 years you should have done the following:
1. At least 2 to 3 live projects in Flutter or Native Android or iOS
2. Thorough understanding of Dart programming for mobile application development
3. Writing frontend code with SOLID principle
4. Unit testing of your code with Travis CLI
5. Collaborative development with BitBucket or GIT and handling of code merge conflicts
6. Documenting frontend code 
7. Knowledge of Android native and iOS native is a plus
8. Proficient in Linux,  and understanding of Ubuntu OS
9. Knowledge on Firebase or Firestore is a plus

1. Work location: Bengaluru city and Remote
2. Working days - 6 days a week

BiCSoM Technologies Private Limited is committed to breakthrough innovation and success for its team members. From our mindful culture of compassion and wisdom to passionate customer success philosophy, this is one awesome place to work! So come and experience what it takes to build digital products which are loved by millions of users across the globe. You will find speed, agility, fun and supportive culture where we are responsible for each other’s success. 

1. BiCSoM is a registered startup under the Startup India initiative of Government of India and a DIPP registered MSME
2. BiCSoM was recognized as one of the top AR/VR startups in India in 2018 in DCB Bank innovation carnival