Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
“Hustle Mode ON” is something we live by.
We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have 4 to 6 years of hands-on experience in developing and deploying custom solutions on the Salesforce platform.
Responsibilities:
- Design and develop custom solutions on the Salesforce platform (Sales Cloud and Service Cloud)
- Work closely with stakeholders to understand their requirements and translate them into technical solutions
- Develop, test and deploy custom code using Apex, VisualForce, Lightning components, Triggers and workflows
- Collaborate with the team to create and maintain technical documentation
- Ensure that all custom solutions are aligned with best practices, standards and the Salesforce platform roadmap
- Monitor and maintain the stability and performance of the Salesforce environment
- Stay current with new Salesforce releases, features, and tools
Requirements:
- 3 to 7 years of experience as a Salesforce Developer
- Strong knowledge of Salesforce Sales Cloud and Service Cloud
- Proficient in Apex, VisualForce, and Lightning components
- Experience with Salesforce data migration and integration
- Strong understanding of Agile development methodologies
- Ability to effectively communicate with stakeholders and team members
- Salesforce Certified Platform Developer I and II (preferred)
- Having Salesforce CPQ knowledge is strongly preferred
Why Whatfix?
- Stellar Growth
- YoY revenue growth of over 300%
- Doubled the workforce in 2021
- Raised $140 million to date
- Tripled the valuation since 2020
- Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™
- Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list
- Top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco
- Recognized by Gartner as a Global Market Leader in the digital adoption space
- Unique Exposure
- With 80% revenue getting generated from outside India and several Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one.
- Customers at the heart of everything
- Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 97% CSAT score over the last two years - 21% higher than the Software Industry average.
- Gartner Peer Insights rated Whatfix 4.7/5, and G2 Crowd Reviews rated the company 4.6/5. Recognized as “Top Rated” by TrustRadius.
- Enjoy several accolades from Stevies, Golden Bridge Awards, CXA and Globee Awards for excellence in customer support
- Whatfixers comes first
- Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures based on
- Glassdoor rating of 4.5%
- 99% approval rate of the CEO
- 2022 Best Tech Startups in San Jose by The Tech Tribune
- LinkedIn - Top 5 startups to Work For in 2020!
- Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience
Trusted by our investors:
- SoftBank Vision Fund2
- Sequoia Capital India
- Dragoneer Investment Group
- F-Prime Capital
- Stellaris Venture Partners
- Cisco Investments
- Eight Roads Ventures
- Helion Ventures
Note:
- We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;
- We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

About Whatfix
About
The WhatFix Difference
125% ⬆️Higher employee productivity
45% 👇🏼Lesser support tickets
84% 📉Reduction of training content creation costs
65% 🚣🏼Fatser launches for enterprise applications
300% 🚴🏼♀️Faster time-to-proficiency for new employees
30% 🏃🏼Faster time to knowledge discovery
Whatfix: Scalable Success With Software
Whatfix removes the barriers between your users and true productivity across all software. Our Digital Adoption Platform (DAP) analyzes and automates processes, providing step-by-step guidance within each application.
Whatfix focuses on accelerating user adoption by enhancing self-service capability of web products, thereby helping companies to onboard customers, reduce support queries and improve user engagement. It is a cloud platform using which product teams can self-curate interactive guides & integrate across all user touch points.
Whatfix is based on patent-pending technology and being used by large as well as small enterprises for improving training effectiveness, enhancing customer support, and to improve user on-boarding.
Interesting? Know more about us: https://whatfix.com/about-us/
Connect with the team
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Key Responsibilities:
- Identify potential clients through online research, LinkedIn, email campaigns, and other lead generation channels.
- Develop and execute outreach strategies via email, social media, and cold calling (if required).
- Build and maintain a pipeline of qualified leads for the sales team.
- Understand client requirements and promote our services effectively.
- Schedule meetings or demos for the sales team with potential clients.
- Maintain accurate records of leads and follow-ups using CRM tools.
- Collaborate with the marketing team to align lead generation with campaigns and content strategy.
Requirements:
- Strong communication and interpersonal skills.
- Ability to research and identify relevant leads and decision-makers.
- Familiarity with digital services like web design, mobile app development, and SEO.
- Self-motivated with a strong work ethic and target-oriented mindset.
- Basic knowledge of CRM tools (e.g., HubSpot, Zoho, or similar) is a plus.
- Bachelor’s degree in Marketing, Business, IT, or related field preferred.
Resolving customer complaints brought to your attention.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support, Establishing a positive rapport with all clients and customers via phone.
We are seeking a talented and results-driven individual to join our team as a Business Development Manager specializing in software products and services. In this role, you will be responsible for managing a portfolio of key accounts, nurturing strong relationships with clients, and driving revenue growth through upselling and cross-selling initiatives.
Industry Type: IT/ Software
Job Profile: Business Development
Role: Regional Manager
Required Experience: 2-4 yrs
Location: Delhi NCR
Responsibilities
1. End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services
2. Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue
3. This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.
4. As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.
5. You must have specialized B2B knowledge, bias towards action and strive towards getting things done.
- Ensure brand matrix productivity through effective business planning & market updates
- Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
- Proven experience in key account management, sales, or business development within the software industry.
- Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
- Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
- Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
- Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
- Proficiency in CRM software and other relevant tools for account management and sales tracking.
If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.
Mandatory
· Candidates must have substantial applicable IT experience, extensive development, programming experience in Java/ Dotnet / VB or other Web Application Development
· Strong experience in DB (PostgreSQL, SQL server) Web Services using Restful, any.
• Builds business by identifying and selling prospects; maintaining relationships with clients.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Skill set required
• Contributes to team effort by accomplishing related results as needed.
• Presentation Skills
• Client Relationships
• Emphasizing Excellence
• Energy Level
• Negotiation
• Prospecting Skills
• Meeting Sales Goals
• Creativity
• Sales Planning
• Independence
• Motivation for Sales
Role Overview: We are looking for a versatile Graphic and Video Editor proficient in graphic design tools and video editing software. The candidate will create both static and motion visual content as per brand requirements.
Key Responsibilities:
- Design creatives as per brand guidelines using tools like Adobe Illustrator, Photoshop, InDesign, CorelDRAW, Figma, etc.
- Edit videos on an as-needed basis as per brand guidelines using tools such as Adobe Premiere, iMovie, etc.
- Collaborate with internal teams to understand creative needs and deliver visually appealing content..
- Play a significant role in the brand’s growth by taking leadership for all creative output of the brand, along with maintaining consistency with brand guidelines.
Requirements:
- Proficiency in softwares and tools such as Adobe Illustrator, Photoshop, InDesign, Premiere, CorelDRAW, iMovie, Figma, etc.
- Strong desire to excel and passion for creative work with an eye for attention to detail.
- Inclination to learn about principles of brand strategy & storytelling to be able to support brand growth.
- Minimum 6-12 months of experience preferably with a consumer D2C brand, but freshers with strong portfolios and training are welcome to apply
- Design and implement cross-platform applications with Dart/Flutter using Bloc and Provider.
- Take the initiative to suggest technical improvements and direction.
- Collaborate cross-functionally with UX, marketing, product management, engineering, and leadership.
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Perform load testing, participate in code reviews, write tests, and conduct troubleshooting to ensure uptime for live systems.
Qualifications
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- You have at least 2 years of experience developing Android applications and deep insights into Android as an operating system.
- At least 1 year of Flutter development and should have at least 1 Flutter App live in stores.
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Why Join Us?
- Work anywhere from India
- Flexible work hours
- Growing team and opportunity to learn and do more.
- Rs.18,000 to Rs.30,000 per month
- Immediate joiner
Contributes to design, development, troubleshooting, debugging, evaluating, modifying, deploying, and documenting software and systems that meet the needs of customer-facing applications, business applications, and/or internal end user applications
Function as an active member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)
Participate in code reviews and automated testing
Debug basic software components and identify code defects for remediation
Support and monitoring of software across test, integration, and production environments
Automate deployments in test or production environments
Explores new automation techniques to refine the agility, speed and quality of engineering initiatives and efforts
Defines test conditions based on the requirements and specifications provided. Takes part in reviews of own work and handles work efficiently. Skills & Qualifications:
5+ years of software development experience in Java.
Java 8, JBPM, Security, Microservices, API, Gateway, spring boot.
Understanding of Agile or other rapid application development methods, object-oriented design, exposure to design and coding across one or more platforms and languages
Experience in developing REST APIs and building Microservices.
Strong hands-on experience with databases (SQL & no-SQL)
Solid understanding of data structures, Algorithms & Design Patters will be a plus
Exposure to methods relating to application design, software development and automated testing
Ability to understand and use data structures and associated components
Understands the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
Familiar with infrastructure technologies and components
Learns and applies new technologies and techniques. Keeps up to date on current research and technology in the industry
Recognizes the importance of collaboration to achieve objectives. Influences team members with creative changes and continuous improvement.
Demonstrates analytical thinking, problem solving and adaptive communication
Ability to learn and deep dive into new technology and business domains, question status quo and think outside of the box.
Bachelor’s degree in technical field or equivalent training/certification, or relevant work experience.








