Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
“Hustle Mode ON” is something we live by.
We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have 4 to 6 years of hands-on experience in developing and deploying custom solutions on the Salesforce platform.
Responsibilities:
- Design and develop custom solutions on the Salesforce platform (Sales Cloud and Service Cloud)
- Work closely with stakeholders to understand their requirements and translate them into technical solutions
- Develop, test and deploy custom code using Apex, VisualForce, Lightning components, Triggers and workflows
- Collaborate with the team to create and maintain technical documentation
- Ensure that all custom solutions are aligned with best practices, standards and the Salesforce platform roadmap
- Monitor and maintain the stability and performance of the Salesforce environment
- Stay current with new Salesforce releases, features, and tools
Requirements:
- 3 to 7 years of experience as a Salesforce Developer
- Strong knowledge of Salesforce Sales Cloud and Service Cloud
- Proficient in Apex, VisualForce, and Lightning components
- Experience with Salesforce data migration and integration
- Strong understanding of Agile development methodologies
- Ability to effectively communicate with stakeholders and team members
- Salesforce Certified Platform Developer I and II (preferred)
- Having Salesforce CPQ knowledge is strongly preferred
Why Whatfix?
- Stellar Growth
- YoY revenue growth of over 300%
- Doubled the workforce in 2021
- Raised $140 million to date
- Tripled the valuation since 2020
- Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™
- Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list
- Top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco
- Recognized by Gartner as a Global Market Leader in the digital adoption space
- Unique Exposure
- With 80% revenue getting generated from outside India and several Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one.
- Customers at the heart of everything
- Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 97% CSAT score over the last two years - 21% higher than the Software Industry average.
- Gartner Peer Insights rated Whatfix 4.7/5, and G2 Crowd Reviews rated the company 4.6/5. Recognized as “Top Rated” by TrustRadius.
- Enjoy several accolades from Stevies, Golden Bridge Awards, CXA and Globee Awards for excellence in customer support
- Whatfixers comes first
- Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures based on
- Glassdoor rating of 4.5%
- 99% approval rate of the CEO
- 2022 Best Tech Startups in San Jose by The Tech Tribune
- LinkedIn - Top 5 startups to Work For in 2020!
- Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience
Trusted by our investors:
- SoftBank Vision Fund2
- Sequoia Capital India
- Dragoneer Investment Group
- F-Prime Capital
- Stellaris Venture Partners
- Cisco Investments
- Eight Roads Ventures
- Helion Ventures
Note:
- We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;
- We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

About Whatfix
About
The WhatFix Difference
125% ⬆️Higher employee productivity
45% 👇🏼Lesser support tickets
84% 📉Reduction of training content creation costs
65% 🚣🏼Fatser launches for enterprise applications
300% 🚴🏼♀️Faster time-to-proficiency for new employees
30% 🏃🏼Faster time to knowledge discovery
Whatfix: Scalable Success With Software
Whatfix removes the barriers between your users and true productivity across all software. Our Digital Adoption Platform (DAP) analyzes and automates processes, providing step-by-step guidance within each application.
Whatfix focuses on accelerating user adoption by enhancing self-service capability of web products, thereby helping companies to onboard customers, reduce support queries and improve user engagement. It is a cloud platform using which product teams can self-curate interactive guides & integrate across all user touch points.
Whatfix is based on patent-pending technology and being used by large as well as small enterprises for improving training effectiveness, enhancing customer support, and to improve user on-boarding.
Interesting? Know more about us: https://whatfix.com/about-us/
Connect with the team
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The Data / Business Analyst plays a key role in Customer’s Data Hub initiative, supporting the delivery of standardized, trusted, and compliant regulatory data across the organization. This role act as the bridge between business requirements, data governance, and technical implementation ensuring that data pipelines, models, and mappings are accurate, validated, and ready for business use.
Key Responsibilities
Collaborate with source system owners and regulatory stakeholders to gather and refine data pipeline requirements.
Translate data pipeline requirements into epics and stories ready for refinement in Jira.
Lead backlog refinement sessions with data architects, domain leads, and scientists to prioritize data ingestion and transformation activities.
Define story structure to comprise the requirements of the work to be done and the definition of done and the different types of tasks relevant for the domain to accomplish with their associated roles, documented in a Confluence page.
Endorse the role of agile scrum master for the RDH team: coach team members in self-management, organize high-value increments in sprints meeting the definition of done
Identify and document potential data issues including quality, normalization, duplication, completeness, or governance gaps and share findings with the Data Domain and platform Lead.
Work closely with Data Architects to define and document the data transformation pipeline architecture.
Support the Data Architect in defining and maintaining the data models used across regulatory use cases by reviewing proposed changes and evaluate their relevance towards new requirements.
Support the review phase led by the Data Domain Lead, verifying that the regulatory and business context is preserved across transformed datasets.
Validate that all data mappings and transformations meet regulatory compliance, data quality, and analytical readiness standards.
Collaborate with Data Scientists to define mapping logic for regulatory entities such as substances, studies, and documents.
Review the design of quality control pipelines, ensuring mapping accuracy and alignment with analytical expectations.
Key Deliverables
Comprehensive and well-documented data pipeline and transformation specifications
Defined and validated data models and business-aligned mapping definitions
Clear and traceable backlog refinement inputs and prioritization documentation
Continuous collaboration and feedback loop with the Data Domain Lead, Platform Lead and Data Science teams
Skills and Qualifications
Bachelor’s degree in data analytics, computer science
5+ years of experience in data or business analysis e.g., Life Sciences, Agrochemical, or Pharma domain
Demonstrated expertise in data transformation pipelines, and data quality frameworks
Familiarity with metadata management and data governance principles
Strong analytical skills, with the ability to translate business requirements into technical deliverables
Excellent communication and documentation skills, with experience collaborating across disciplines e.g. Data Scientists, Architects, Domain Leads, Platform Leads
A collaborative and proactive approach, comfortable working in iterative, agile environments
High attention to detail with strong problem-solving capabilities
Self-motivated and adaptable, able to navigate ambiguity and evolving project priorities in a complex data environment
Required Skills
- 4+ years of experience with Microsoft Power Platform.
- Expertise in Model driven apps, Business process flows, Cloud flows, Canvas Apps, Power Automate.
- Expertise in User permissions configuration.
- Bachelors in computer science or related field.
- IT experience with n-tier, database, and client server design/development
- Architecting and designing business applications using Power Apps, Power Automate, Power BI.
- Expertise on various integration technologies like REST, Service Bus, HTTP, SOAP.
- Ability to execute development of Re-usable Assets, Code Reviews, and IT Governance for Power Practice
Desired Skills
- Well versed with SDLC, Agile, CD&CI methodologies.
- Knowledge and expertise on Plugins
- Hands-on Java experience is an asset.
- Provide thought-leadership to client across business and technical project dimensions solving complex business requirements.
- Accountable for ensuring the business and technical architecture of the delivered solution matches customer technical and functional requirements, and commits to Customer Success (realization of business benefit)
- Well experienced with design application and Infrastructure using various Application Servers, Databases, Security Managers etc.
- Knowledge and expertise on recent trends like Cloud, AI/ML, Microservices etc.
Must have : Experience in Dataverse, sql, security, deployment, model driven, canvas apps
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Passion for building high-impact, well-performing user experiences
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Independent, proactive, and able to deliver production-ready code with minimal guidance
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Great communication and collaboration skills working cross-functionally with other engineers, product managers, and designers
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Mentor and train other team members on design techniques, and coding standards.
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Live and grow the Animall Culture
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Proficient in HTML5, CSS3, and JavaScript with at least 6 years of hands-on experience.
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Familiarity with MVC & MVVM design patterns.
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Experience with modern React development using Hooks & Context.
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Familiarity with Typescript and/or ES6 is a must.
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Familiarity with RESTful APIs
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A fast-paced environment to learn and grow. You’ll get opportunities to represent the company in events like Devoxx, Google Developer Days India etc.
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Very high autonomy; freedom to take risks, to experiment, and to fail. You’ll collaborate with product managers and designers, data scientists and algorithm experts, even dairy farmers, to build exciting new features
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An opportunity to work on something that really matters. Check out the reviews for our app.
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Very high transparency.
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We pay top of the market with excellent benefits
Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
Be actively involved in SEO efforts (keyword, image optimization etc.)
Prepare online newsletters and promotional emails and organize their distribution through various channels
Provide creative ideas for content marketing and update website
Collaborate with designers to improve user experience
Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics,WebTrends etc.)
Acquire insight in online marketing trends and keep strategies up-to-date
Maintain partnerships with media agencies and vendor.
Responsibilities
- Write effective, scalable code
- Develop back-end components to improve responsiveness and overall performance
- Integrate user-facing elements into applications
- Test and debug programs
- Improve functionality of existing systems
- Implement security and data protection solutions
- Assess and prioritize feature requests
- Coordinate with internal teams to understand user requirements and provide technical solutions
Requirements
- Work experience as a Python Developer
- Expertise in at least one popular Python framework (like Django, Flask or Rest Frameworks)
- Knowledge of object-relational mapping (ORM)
- Familiarity with front-end technologies (like JavaScript and HTML5)
- Team spirit
- Good problem-solving skills
- BSc in Computer Science, Engineering or relevant field
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Developing periodic (annual, quarterly and monthly} targets and sales plans for the business basis overall product category targets and capacity, past sales performance and market potential
- Evaluating and selecting appropriate sales model and distribution channels to further sales growth across the focused zones
- Developing and managing the sales budget and ensuring internal operating costs are within the allocated budget
- Ensuring top line and volume targets and gross margin contribution of sales across all regions, identifying areas of concern and driving corrective action
- Driving market intelligence to identify market trends, customer preferences, competitive action, new product introductions, etc. to build and Implement sales campaigns
- Analysing and evaluating the effectiveness of sales, methods, costs, and results and providing feedback to the team
- Maintaining key customer relationships and developing strategies to expand organization's market share
- Periodically reviewing customer engagement and interaction processes and identifying areas of improvement to achieve higher levels of customer service
- Coordinating with external dealers to obtain detailed information on market and consumer trends and feedback on customer satisfaction
- Maintaining strong relationships with key customers, distributors and wholesalers to ensure sustainable and repeat business
- Communicating and aligning with relevant internal stakeholders to ensure on-ground implementation of the sales strategy
- Leading talent acquisition activities to build a capable and effective sales force
- Assessing performance of direct reports and providing guidance, coaching and mentoring to direct reports
Desired Candidate Profile
What you need to have:- A Master's degree in business administration (MBA), Marketing
- Minimum 16 to 22 yrs of Sales experience in personal care/ hygiene industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
Greetings of the day!!!
Hope you all are doing well,
We are looking for a Technical Writer who can join us within 15 Days or immediately.
Job Location: Permanent WFH
Experience: Min 3+ Years
Responsibilities:
●Write API documentation for API users, such as API reference docs and developer guides. Keep the emphasis on the documentation that is technically accurate and brings clarity to even complex processes.
● Review documents written by developers / PMs for a particular API and suggest changes / seek clarity to externalize the same documents.
● Supplement developer documentation with relevant sample code to reduce grounds-up efforts of external developers.
●Develop and use all types of content types (workflows/process schematics / instructional videos/developer consoles) to simplify the user’s understanding of the Open APIs.
●Be the first to respond to developer queries on API forums and put effort to resolve the issue yourself, without needing to check with the core development organization.
● Use your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open API’s.
Requirement
● Bachelor's degree in computer science, technical writing, core sciences or equivalent experience.
● Minimum of 3+ years’ experience in technical documentation, and / or developer outreach / technology partner management roles.
● Experience using Git to manage asynchronous collaboration across large teams
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● Familiarity with API documentation tools such as Swagger
● Knowledge of REST APIs.
● Good to have knowledge of tools such as Jekyll, WordPress, Adobe Framemaker, Oxygen XML author, Lucid Chart, and Visio.
● Experience with programming to enable sample code, especially around core web technologies such as Python / Javascript / JSON / HTML
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Feel free to reach out if you need me to clarify the qualification criteria or the scope of responsibilities. I’m also happy to answer any other questions you may have about the position.
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This is a temporary full time role.
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- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Prior experience with popular React.js workflows (such as Flux or Redux)
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- GIT experience is a plus
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- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
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