Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
“Hustle Mode ON” is something we live by.
We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have 4 to 6 years of hands-on experience in developing and deploying custom solutions on the Salesforce platform.
Responsibilities:
- Design and develop custom solutions on the Salesforce platform (Sales Cloud and Service Cloud)
- Work closely with stakeholders to understand their requirements and translate them into technical solutions
- Develop, test and deploy custom code using Apex, VisualForce, Lightning components, Triggers and workflows
- Collaborate with the team to create and maintain technical documentation
- Ensure that all custom solutions are aligned with best practices, standards and the Salesforce platform roadmap
- Monitor and maintain the stability and performance of the Salesforce environment
- Stay current with new Salesforce releases, features, and tools
Requirements:
- 3 to 7 years of experience as a Salesforce Developer
- Strong knowledge of Salesforce Sales Cloud and Service Cloud
- Proficient in Apex, VisualForce, and Lightning components
- Experience with Salesforce data migration and integration
- Strong understanding of Agile development methodologies
- Ability to effectively communicate with stakeholders and team members
- Salesforce Certified Platform Developer I and II (preferred)
- Having Salesforce CPQ knowledge is strongly preferred
Why Whatfix?
- Stellar Growth
- YoY revenue growth of over 300%
- Doubled the workforce in 2021
- Raised $140 million to date
- Tripled the valuation since 2020
- Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™
- Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list
- Top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco
- Recognized by Gartner as a Global Market Leader in the digital adoption space
- Unique Exposure
- With 80% revenue getting generated from outside India and several Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one.
- Customers at the heart of everything
- Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 97% CSAT score over the last two years - 21% higher than the Software Industry average.
- Gartner Peer Insights rated Whatfix 4.7/5, and G2 Crowd Reviews rated the company 4.6/5. Recognized as “Top Rated” by TrustRadius.
- Enjoy several accolades from Stevies, Golden Bridge Awards, CXA and Globee Awards for excellence in customer support
- Whatfixers comes first
- Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures based on
- Glassdoor rating of 4.5%
- 99% approval rate of the CEO
- 2022 Best Tech Startups in San Jose by The Tech Tribune
- LinkedIn - Top 5 startups to Work For in 2020!
- Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience
Trusted by our investors:
- SoftBank Vision Fund2
- Sequoia Capital India
- Dragoneer Investment Group
- F-Prime Capital
- Stellaris Venture Partners
- Cisco Investments
- Eight Roads Ventures
- Helion Ventures
Note:
- We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;
- We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status
About Whatfix
About
The WhatFix Difference
125% ⬆️Higher employee productivity
45% 👇🏼Lesser support tickets
84% 📉Reduction of training content creation costs
65% 🚣🏼Fatser launches for enterprise applications
300% 🚴🏼♀️Faster time-to-proficiency for new employees
30% 🏃🏼Faster time to knowledge discovery
Whatfix: Scalable Success With Software
Whatfix removes the barriers between your users and true productivity across all software. Our Digital Adoption Platform (DAP) analyzes and automates processes, providing step-by-step guidance within each application.
Whatfix focuses on accelerating user adoption by enhancing self-service capability of web products, thereby helping companies to onboard customers, reduce support queries and improve user engagement. It is a cloud platform using which product teams can self-curate interactive guides & integrate across all user touch points.
Whatfix is based on patent-pending technology and being used by large as well as small enterprises for improving training effectiveness, enhancing customer support, and to improve user on-boarding.
Interesting? Know more about us: https://whatfix.com/about-us/
Connect with the team
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We are seeking a highly skilled and experienced Director of Growth to lead our company's growth initiatives and drive measurable results across various marketing channels. The ideal candidate will have a proven track record in performance marketing. Experience in brand building & influencer marketing is a huge plus.
As the Director of Growth, you will be responsible for developing and executing strategies to acquire paid customers and improve ROAS to maximize revenue growth across multiple channels.
About the product which needs to be sold:
- English proficiency is an aspiration for the majority of the Indian population, yet access to quality English learning resources remains limited.
- Our spoken English product aims to address this gap by offering a 24/7 AI tutor accessible to anyone with a mobile device at an extremely affordable price.
- This is an affordable offering (<Rs.5000 ticket size) targeting the masses.
- This product has the potential to transform the lives of hundreds of millions of people by granting them access to a top-notch English tutor.
Desired Previous Experience:
First-principled problem-solving experience across growth functions at fast-paced hyper growth startups.
At Supernova we sell affordable products to the masses, Experience selling to mainstream India and not just the top 5% is preferred.
Ours is also a low LTV product (<10k LTV) so we need our CACs to be at Rs.1000 or so, which is where we are today. So knowing how to target the masses and get conversions at low CACs and good ROAS is preferred.
Experience in handling performance marketing channels - Facebook Ads, Google Ads, etc., preferably in an Edtech startup.
Experience in working with influencers and running high quality influencer marketing campaigns for brand building and acquisition will be preferred, though not mandatory.
Experience in developing content and content marketing strategies to build a brand and get leads via social media channels like Facebook, Instagram, LinkedIn and others to drive growth.
Experience with brand building: Linked in posts of founders, Product videos to create excitement will be preferred, though not mandatory.
Familiarity with Whatsapp-based growth strategies and funnels will be preferred, though not mandatory.
Experience in offline marketing and working with tier 2 & 3 consumers will be preferred, though not mandatory.
Roles and Responsibilities:
Develop and execute a comprehensive growth strategy:
Collaborate with the executive team to define growth goals and objectives.
Identify key performance marketing channels, including Facebook Ads, Google Ads, and others, to drive customer acquisition and revenue growth.
Create and implement data-driven strategies to optimize campaign performance, conversion rates, and return on investment (ROI).
Performance marketing and advertising:
Oversee and manage all performance marketing channels, including Facebook Ads and Google Ads, to drive targeted traffic, conversions, and revenue growth.
Develop and implement A/B testing strategies to optimize campaign performance and improve key metrics such as click-through rates (CTR), cost per acquisition (CPA), and return on ad spend (ROAS).
Analyse campaign data, generate insights, and provide recommendations for ongoing optimization and improvement.
Brand building and positioning:
Develop and execute brand-building strategies to enhance brand awareness, perception, and customer loyalty.
Work closely with the marketing and creative teams to ensure brand consistency across all touch points, including advertising campaigns, social media channels, and content marketing initiatives.
Monitor industry trends, market competition, and customer preferences to inform brand positioning and differentiation strategies.
Influencer marketing and partnerships:
Identify and collaborate with relevant influencers, bloggers, and industry partners to drive brand awareness, reach new audiences, and generate meaningful engagement.
Develop and manage influencer marketing campaigns, including negotiation, contract management, and performance tracking.
Track and analyse the effectiveness of influencer campaigns and partnerships, making data-driven decisions for future collaborations.
Social media management: (Not mandatory but a good to have)
Oversee the company's social media presence across various platforms, including content strategy, community management, and engagement.
Monitor social media performance, analyze metrics, and generate insights to optimize content strategy and drive engagement and growth.
Stay up-to-date with social media trends, platform updates, and emerging technologies to leverage new opportunities for growth.
KPIs:
Reducing Customer Acquisition Costs
Revenue Growth
User Growth
Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!
What will you do?
• Define the overall process, which includes building a team for DevOps activities and ensuring that infrastructure changes are reviewed from an architecture and security perspective
• Create standardized tooling and templates for development teams to create CI/CD pipelines
• Ensure infrastructure is created and maintained using terraform
• Work with various stakeholders to design and implement infrastructure changes to support new feature sets in various product lines.
• Maintain transparency and clear visibility of costs associated with various product verticals, environments and work with stakeholders to plan for optimization and implementation
• Spearhead continuous experimenting and innovating initiatives to optimize the infrastructure in terms of uptime, availability, latency and costs
You should apply, if you
1. Are a seasoned Veteran: Have managed infrastructure at scale running web apps, microservices, and data pipelines using tools and languages like JavaScript(NodeJS), Go, Python, Java, Erlang, Elixir, C++ or Ruby (experience in any one of them is enough)
2. Are a Mr. Perfectionist: You have a strong bias for automation and taking the time to think about the right way to solve a problem versus quick fixes or band-aids.
3. Bring your A-Game: Have hands-on experience and ability to design/implement infrastructure with GCP services like Compute, Database, Storage, Load Balancers, API Gateway, Service Mesh, Firewalls, Message Brokers, Monitoring, Logging and experience in setting up backups, patching and DR planning
4. Are up with the times: Have expertise in one or more cloud platforms (Amazon WebServices or Google Cloud Platform or Microsoft Azure), and have experience in creating and managing infrastructure completely through Terraform kind of tool
5. Have it all on your fingertips: Have experience building CI/CD pipeline using Jenkins, Docker for applications majorly running on Kubernetes. Hands-on experience in managing and troubleshooting applications running on K8s
6. Have nailed the data storage game: Good knowledge of Relational and NoSQL databases (MySQL,Mongo, BigQuery, Cassandra…)
7. Bring that extra zing: Have the ability to program/script is and strong fundamentals in Linux and Networking.
8. Know your toys: Have a good understanding of Microservices architecture, Big Data technologies and experience with highly available distributed systems, scaling data store technologies, and creating multi-tenant and self hosted environments, that’s a plus
Being Part of the Clan
At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!
It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️
Are you a go-getter with the chops to nail what you do? Then this is the place for you.
Skills Required:
- Must worked on Enterprise Mobile app designs.
- Must understand user behaviour based designs
- Must have UX knowledge and exposure in building or improving UX
- Should have used Figma and Adobe XD
SAP Hybris core, Implementation, SAP Hybris Cloud version
Experience
:
8 to 12 Years
Location
:
Bangalore, Karnataka, India
Job Description
:
Project Details]:
- D2C Ecommerce platform of EU, built on SAP Hybris technology.
[Technology and Sub-technology]
- SAP Hybris
- Spartacus.
[Base Location]:
- Bangalore
[Type]:
- Hybrid
[Qualifications]
- Graduate Engineer
[Job Overview]:
- Hybris platform lead to take care of the D2C ecommerce business in Sony Europe region.
- Lead to take care of EU country roll-out planning & execution
- Lead to take care of EU country D2C enhancements
- Lead to support in building Hybris capability for future engagement
[Primary Skills]:
- SAP hybris CCV2
- Angular2, CSS, HTML
[Good to have Skills]:
OCC web services/RESTFUL API developments
Sr. Android Developer Requirement:
- Minimum 4 years of experience in Android development.
- Degree in software development, computer science, or similar.
- Proficiency in Android, Java, Kotlin, MVC, MVVM.
- Prior experience as an android developer will be advantageous.
- Excellent coding and proofreading skills.
- Top-notch teamwork and communication skills.
- Ability to manage your workload with minimal supervision.
- Unwavering curiosity.
- Minimum of 9 yrs of experience as Business Analyst, 2 yrs exp as Product Owner
- Take the lead of scrum teams as the Product Owner/Business Analyst
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Updating, implementing and maintaining procedures.
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- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
- Competency in Microsoft applications including Word, Excel, and PPT.
- A track record of following through on commitments.
- Excellent planning, organizational, and time management skills.
- Experience leading and developing top performing teams.
- Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements
- Ensure that the team always has an adequate amount of prior prepared tasks to work on
- Plan and prioritize product feature backlog and development for the product
- Define product vision, road-map and growth opportunities
- Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
- Provide backlog management, iteration planning, and elaboration of the user stories
- Work closely with Product Management to create and maintain a product backlog according to business value or ROI
- Lead the planning product release plans and set the expectation for delivery of new functionalities
- Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
- Research and analyze market, the users, and the roadmap for the product
- Follow our competitors and the industry
- Keep abreast with Agile/Scrum best practices and new trends
● Developing new user-facing features using React.js
● Building reusable components and front-end libraries for future use
● Translating designs and wireframes into high quality code
● Optimizing components for maximum performance across a vast array of web-capable devices and browsers
● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
● Thorough understanding of React.js and its core principles
● Experience with popular React.js workflows (such as Flux or Redux)
● Familiarity with newer specifications of EcmaScript as well as HTML and CSS
● Experience with data structure libraries (e.g., Immutable.js)
● Working knowledge and integration knowledge with RESTful APIs
● Knowlegde of websockets implementation is a must.
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Familiarity with modern front-end build pipelines and tools
● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
● Ability to understand business requirements and translate them into technical requirements.
● A knack for benchmarking and optimization
● Familiarity with code versioning tools {such as Git}
● Added advantages if you have working knowledge of AWS
Responsible for developing software and Deliverables using cutting-edge technologies. Interact with cross-functional teams and develop software applications as per client specifications. Dot Net Engineer is responsible for designing, developing, and configuring software systems to meet requirements and is accountable for the delivery of end-to-end systems from analysis, design, implementation, and quality assurance to delivery. Responsible for delivering in an Agile manner and following all the software development processes.
Ability to trouble shoot mechanical/electronic issues arising during the production
Ability to control waste generation
Knowledge in cylinder dimensions and Material placements
Knowledge in lamination would be preferred
What You Will Be Doing:
- Create highly responsive B2C web-app using a wide range of open source frontend and backend technology.
- Create single page applications using wide range of javascript & cutting edge libraries/frameworks.
- Responsible for the full lifecycle of a project, including development, unit testing, system testing and change management.
- Research technical issues and provides recommendations to enhance JavaScript products.
- Working with multiple projects.
What we are looking for:
- Bachelor’s degree in Computer Science or equivalent preferably from IIT,NIT & other premier institutes.
- Rockstar JavaScript developer, who appreciates the intricacies of JS as well as passionate to follow new trends in JS.
- Experience with product companies.
- 4-9 yrs of software development on advanced JavaScript stack (Native JavaScript, Asynchronous Request Handling, AJAX, HTML5, CSS3, etc).
- In-depth knowledge in ReactJS & NodeJS
- Proficiency in any other modern web frameworks will be a plus.
- A solid knowledge of advanced data structures & algorithms.
- Proficient in Computer Science fundamentals & object-oriented design.
- Solid understanding of cross-browser compatibility issues and ways to tackle those.
- Must possess a track record of building Single Page responsive UI.
- Experience with Databases such as NoSQL and any RDBMS will be a plus.
- Experience with transport protocols such as TCP, HTTP & WebSocket.
- Expressing and appreciating design patterns is a real addition.
- Critical of coding practices and development methodologies