Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
“Hustle Mode ON” is something we live by.
We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have 4 to 6 years of hands-on experience in developing and deploying custom solutions on the Salesforce platform.
Responsibilities:
- Design and develop custom solutions on the Salesforce platform (Sales Cloud and Service Cloud)
- Work closely with stakeholders to understand their requirements and translate them into technical solutions
- Develop, test and deploy custom code using Apex, VisualForce, Lightning components, Triggers and workflows
- Collaborate with the team to create and maintain technical documentation
- Ensure that all custom solutions are aligned with best practices, standards and the Salesforce platform roadmap
- Monitor and maintain the stability and performance of the Salesforce environment
- Stay current with new Salesforce releases, features, and tools
Requirements:
- 3 to 7 years of experience as a Salesforce Developer
- Strong knowledge of Salesforce Sales Cloud and Service Cloud
- Proficient in Apex, VisualForce, and Lightning components
- Experience with Salesforce data migration and integration
- Strong understanding of Agile development methodologies
- Ability to effectively communicate with stakeholders and team members
- Salesforce Certified Platform Developer I and II (preferred)
- Having Salesforce CPQ knowledge is strongly preferred
Why Whatfix?
- Stellar Growth
- YoY revenue growth of over 300%
- Doubled the workforce in 2021
- Raised $140 million to date
- Tripled the valuation since 2020
- Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™
- Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list
- Top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco
- Recognized by Gartner as a Global Market Leader in the digital adoption space
- Unique Exposure
- With 80% revenue getting generated from outside India and several Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one.
- Customers at the heart of everything
- Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 97% CSAT score over the last two years - 21% higher than the Software Industry average.
- Gartner Peer Insights rated Whatfix 4.7/5, and G2 Crowd Reviews rated the company 4.6/5. Recognized as “Top Rated” by TrustRadius.
- Enjoy several accolades from Stevies, Golden Bridge Awards, CXA and Globee Awards for excellence in customer support
- Whatfixers comes first
- Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures based on
- Glassdoor rating of 4.5%
- 99% approval rate of the CEO
- 2022 Best Tech Startups in San Jose by The Tech Tribune
- LinkedIn - Top 5 startups to Work For in 2020!
- Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience
Trusted by our investors:
- SoftBank Vision Fund2
- Sequoia Capital India
- Dragoneer Investment Group
- F-Prime Capital
- Stellaris Venture Partners
- Cisco Investments
- Eight Roads Ventures
- Helion Ventures
Note:
- We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;
- We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

About Whatfix
About
The WhatFix Difference
125% ⬆️Higher employee productivity
45% 👇🏼Lesser support tickets
84% 📉Reduction of training content creation costs
65% 🚣🏼Fatser launches for enterprise applications
300% 🚴🏼♀️Faster time-to-proficiency for new employees
30% 🏃🏼Faster time to knowledge discovery
Whatfix: Scalable Success With Software
Whatfix removes the barriers between your users and true productivity across all software. Our Digital Adoption Platform (DAP) analyzes and automates processes, providing step-by-step guidance within each application.
Whatfix focuses on accelerating user adoption by enhancing self-service capability of web products, thereby helping companies to onboard customers, reduce support queries and improve user engagement. It is a cloud platform using which product teams can self-curate interactive guides & integrate across all user touch points.
Whatfix is based on patent-pending technology and being used by large as well as small enterprises for improving training effectiveness, enhancing customer support, and to improve user on-boarding.
Interesting? Know more about us: https://whatfix.com/about-us/
Connect with the team
Similar jobs
-
Key Skills / Keywords
E-commerce website, E learning Application,
Good in creating:
Functional specification document
Use Cases
Data flow diagrams
SalarySalary is not a constrain
Job Description / Responsibilities
Understanding requirements and creation of scope of work document
Efficient in work ethics and discipline
-
Validate project viability
-
Discuss the brief with the client and define SMART objectives
-
Ask for requirements, budget, deadline & milestones
-
Discuss the project with Delivery Leads
-
Provide a ballpark estimate & timeline
-
Share and discuss with the client
-
Get Client approval on ballpark budget, timeline & requirements
-
Create a project tracker spreadsheet
-
Timelines
-
Milestones and Deliverables
-
Create an activity tracker for the project
-
Setup meeting with team members (Design, Development, Testing and Support)
-
Project Understanding to team
-
User Journey
-
Functionality
-
Verify requirements and get more clarity
-
Risk Identification
-
Review
-
Client Meeting after meeting with the team to validate requirements and get more clarity
-
Update document
-
Change request and approval or parking of the new requirement
-
Risk mitigation strategy
-
Create a project communication plan
-
Identify team members and send weekly update meetings to client
-
Constant communication with the client for clarity on the requirements or features
-
Create weekly status tracker
-
Daily Meeting internal
-
Activity updates
-
Weekly Meeting with client
-
Take regular Project Updates
Qualifications and Preferred Skills
Good communication skills
Good presentation skills
Must Have
FSD Creation, Discipline, Ecommerce experience
Joining
One month
-
Job Overview:
We are looking for a Java Developer with experience in building high-performing, scalable,
enterprise-grade applications.
You will be part of a talented software team that works on mission-critical applications. Java
developer roles and responsibilities include managing Java/Java EE application development
while providing expertise in the full software development lifecycle, from concept and design to
testing.
Responsibilities and Duties:
• Contribute to all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs should follow compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and
presenting these for architectural review
Qualifications:
• BE/MCA/BCA/MS/BS degree in Computer Science, Engineering, or a related subject
• Minimum 1 to 4 years of experience
• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE
platforms
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2,
Hibernate)
• Experience in the Spring Framework
• Very good English communication skills
• Optional:
o Good to have the knowledge of Angular JS framework.
o Experience to work on the Micro service architecture.
o Experience to work with Git hub & bitbucket.
o Agile methodology.
Client is looking for a SFDC Developer to join our team of bright thinkers and doers. You will be part of a highly skilled capability group, working for clients across various industry verticals, to develop high-end software products/ services, involving configuration and customization. You should have an exceptional verbal and communication qualities and be able to present and communicate technical designs and solutions to peers. We are on a mission to transform the world, and you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.
Your Impact:
- Interact clearly with clients and the on-shore and off-shore project teams
- Regular involvement in thought leadership Best Practices development
- Facilitate end to end project design & development while working closely with global client
Your Skills & Experience:
- 4 to 10 years of development experience in SFDC
- Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex
- Deep knowledge of Lightning framework
- Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design
- Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud
- Conceptualize end to end integration projects & knowledge of authentication mechanism
- Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration
- Working knowledge on continuous integration, working with repositories (e.g. Git)
- Should have experience to design the data flow and work with any ETL or dataloader
- Excellent experience in designing and architecting large scale applications
- Thorough understanding of Solution architecting & Estimation process
- Excellent consulting skills, oral and written communication, presentation, and analytical skills
Set Yourself Apart With:
- Salesforce Certifications
- Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B
- sIncident and problem management skills
- Ability to provide necessary coaching to bring juniors up to speed on the technology
- Exceptional written skill for solution documentation creation for both technical and non-technical material
- Background in force.com platform and deployment experience in an outsourced service environment
- Articulation skills & Good team player
- Self-starter and self-learner with keen interest to grow
- Process orientation and the ability to define and setup processes
- Mentoring team members
Benefits of Working Here:
- Gender Neutral Policy
- 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
- Generous parental leave and new parent transition program
- Flexible work arrangements
- Employee Assistance Programs to help you in wellness and well being
Career level –Senior Associate
Salary Upto 35 LPA.
Location: Bengaluru / Noida / Gurugram , Also allows remote working from any where.
Experience: 3-6 years
Location: Chennai
· Providing technical advice and troubleshooting for end users
· Experience in Enterprise Apple support like ABM, VPP,ACE and MDM
· Excellent OSX desktop and server support skills
· Experiencing supporting OS X desktop and server across a range of versions
· Strong experience with using and administrating JAMF
· Package Deployment, Image upgrade. Security patches &DEP
· Hands on experience with JAMF tools like Recon , Composure , remote and Admin
· Endpoint hardening via JAMF and self service management.
· Experience using terminal commands and scripts
· Great customer relationship skills
· Good written & verbal communication skills
· Being flexible and customer solution focused
· Experience in various application outlook , AD and Teams.
· Cloud knowledge

Job Summary
- Candidates must have knowledge of converting PSD/Figma/Xd into HTML(WordPress) with custom bootstrap coded.
- Must have knowledge of WordPress page builders like Elementor, DIVI, Beaver Builder or Visual Composer and able to customize WordPress plugins if needed.
Responsibilities and Duties
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
- Experience designing and developing responsive design websites.
- Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
- Ability to convert comprehensive layouts and wireframes into working HTML pages.
- Strong understanding of PHP back-end development
Key Skills
Wordpress, WooCommerce. Elementor, PSD/Figma/Xd to HTML, Bootstrap
Position description:
- Perform API Testing using frameworks like Rest Assured
- Gather Functional & Automation Testing Requirements.
- Design and implement Functional Test Automation Architecture/Framework
- Conduct functional automation testing to ensure system reliability, reusability and quality.
- Work with testing team to develop functional automation test plans and cases.
- Develop automated scripts in Selenium for the initiatives using Test NG, Maven etc… such as Web (HTTP(s)/HTML); Web Sockets and on applications based on Java technologies & Other Trending Technologies.
- Analyze test results and coordinate with development teams for bug fixes.
- Develop automated test scenarios and environments for automation testing.
- Generate test summary reports for management review.
- Analyze root causes of automation issues and provide corrective actions.
- Suggest new tools and techniques to improve testing efficiency.
- Assist in project planning, scheduling, budgeting and tracking activities.
- Provide support in project design, development and deployment activities.
- Review and recommend improvements to existing test procedures
- Develop automated test scenarios and environments for automation testing.
Primary Responsibilities:
- Perform testing for Mobile and Web based applications
Reporting Department: Product Development (2171)
Educational qualifications preferred Degree:
Required Skills:
- Extensive knowledge and experience of Automation testing and monitoring tools (at least one each) – Expiry Test, SeeTest Automation, Jenkins, Test NG, Maven, Test Complete, and any other Test Automation Tools
- Testing Coordination experience – Full understand of End to End Automation test process and experience on how and when to engage different teams such as DBA, Dev or System admins.
- Good programming experience with Advanced Core JAVA along with OOPs Concept for at least 1 year.
- Experience with Agile/ Waterfall development methodologies MS Office (Project, PowerPoint, Excel, Access, & Word)
- Experience with Continuous integration with Cloud Testing Tools, DB, Office, Studio & Simulators etc.
- Good understanding of JAVA, Test NG, Maven, SDK & Simulators
- Competent Java coding skills Advance Java with OOPs
- Strong experience in authoring, building and adopting large scale Automation Testing Solutions
- Hands on experience in building Automation Test Plan and Performance Test Strategy
- Working Efficiently Post Working Hours and Off Market Days
- Responsible for the product engineering road map, quality assurance, and various services organizations.
- Responsible for delivering high-quality software products, on time and within budget.
- Work with the CTO, Directors, PM, and Business to develop a long-term product plan, products and manage the release planning cycles for all products
- Responsible for managing the staffing requirements and skillsets for the Customer Interaction Team, assuring that sub-teams are staffed with sufficient skilled resources and meeting product deliverables.
- Responsible for developing and managing a skills escalation and career trajectory path for the product engineering organization.
- Responsible for implementing tools and processes to optimize product engineering throughput and quality.
- Ensuring that key milestones are met and that solutions delivered are of the highest quality possible
- Delivery on project timelines emphasis key deliverables
- Ensure legacy application platform and a stable production environment.
- Ensure controlled releases to production, with amongst other measures, stringent code reviews from standards and performance perspectives. Use metrics to demonstrate success.
- Decisive with team decisions and lead and support the team
- Understand all products with their interrelationships and collective relevance to business and ensure appropriate availability and stability to the Business.
- 7-10 Yrs/Industry -Internet/ Educational Qualification - B.Tech (Computer science mandatory) from prem. institute
Experience & Skills Required
- Excellent communication skills, fluent English - Communicates effectively in all situations and creates an environment of open and effective communication.
- Strong decision-making skills, metric-driven operations, and ability to motivate and maximize productivity in a fast-paced environment
- Knowledge of various Development practices and programming languages
- Ability to work with multiple levels in the organization with key business holders
- Preferred if has past experience around Customer Account Mgmt System.
- Preferred if worked Supply - Chain Model.Specifically around Demand and different dimension of demand generation and management
- Excellent with Tech Stack like Java
- Should have awareness of best practices for Software development
- Should be keen on delivering a top-notch product.
- 9-15 years of software development experience, with managerial capacity


React Native Developer with iOS experience - 6 months contract.
Required Experience : 2+ Years
Job Requirements :
- A solid knowledge of JavaScript,HTML&CSS & React Native
- Experience in native iOS and Android development
- Knowledge of functional or object-oriented programming
- Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
- Understanding of REST APIs
Note : This is a 6 months contract position directly under the client payroll.


