Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
“Hustle Mode ON” is something we live by.
We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have 4 to 6 years of hands-on experience in developing and deploying custom solutions on the Salesforce platform.
Responsibilities:
- Design and develop custom solutions on the Salesforce platform (Sales Cloud and Service Cloud)
- Work closely with stakeholders to understand their requirements and translate them into technical solutions
- Develop, test and deploy custom code using Apex, VisualForce, Lightning components, Triggers and workflows
- Collaborate with the team to create and maintain technical documentation
- Ensure that all custom solutions are aligned with best practices, standards and the Salesforce platform roadmap
- Monitor and maintain the stability and performance of the Salesforce environment
- Stay current with new Salesforce releases, features, and tools
Requirements:
- 3 to 7 years of experience as a Salesforce Developer
- Strong knowledge of Salesforce Sales Cloud and Service Cloud
- Proficient in Apex, VisualForce, and Lightning components
- Experience with Salesforce data migration and integration
- Strong understanding of Agile development methodologies
- Ability to effectively communicate with stakeholders and team members
- Salesforce Certified Platform Developer I and II (preferred)
- Having Salesforce CPQ knowledge is strongly preferred
Why Whatfix?
- Stellar Growth
- YoY revenue growth of over 300%
- Doubled the workforce in 2021
- Raised $140 million to date
- Tripled the valuation since 2020
- Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™
- Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list
- Top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco
- Recognized by Gartner as a Global Market Leader in the digital adoption space
- Unique Exposure
- With 80% revenue getting generated from outside India and several Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one.
- Customers at the heart of everything
- Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 97% CSAT score over the last two years - 21% higher than the Software Industry average.
- Gartner Peer Insights rated Whatfix 4.7/5, and G2 Crowd Reviews rated the company 4.6/5. Recognized as “Top Rated” by TrustRadius.
- Enjoy several accolades from Stevies, Golden Bridge Awards, CXA and Globee Awards for excellence in customer support
- Whatfixers comes first
- Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures based on
- Glassdoor rating of 4.5%
- 99% approval rate of the CEO
- 2022 Best Tech Startups in San Jose by The Tech Tribune
- LinkedIn - Top 5 startups to Work For in 2020!
- Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience
Trusted by our investors:
- SoftBank Vision Fund2
- Sequoia Capital India
- Dragoneer Investment Group
- F-Prime Capital
- Stellaris Venture Partners
- Cisco Investments
- Eight Roads Ventures
- Helion Ventures
Note:
- We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;
- We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

About Whatfix
About
The WhatFix Difference
125% ⬆️Higher employee productivity
45% 👇🏼Lesser support tickets
84% 📉Reduction of training content creation costs
65% 🚣🏼Fatser launches for enterprise applications
300% 🚴🏼♀️Faster time-to-proficiency for new employees
30% 🏃🏼Faster time to knowledge discovery
Whatfix: Scalable Success With Software
Whatfix removes the barriers between your users and true productivity across all software. Our Digital Adoption Platform (DAP) analyzes and automates processes, providing step-by-step guidance within each application.
Whatfix focuses on accelerating user adoption by enhancing self-service capability of web products, thereby helping companies to onboard customers, reduce support queries and improve user engagement. It is a cloud platform using which product teams can self-curate interactive guides & integrate across all user touch points.
Whatfix is based on patent-pending technology and being used by large as well as small enterprises for improving training effectiveness, enhancing customer support, and to improve user on-boarding.
Interesting? Know more about us: https://whatfix.com/about-us/
Connect with the team
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Responsibilities:
Development of business-critical banking applications.
Develop new features for banking applications using FSE technologies.
Ensure code quality through proper testing, reviews, and adherence to coding standards.
Collaborate with design, backend, and other teams to deliver seamless user experiences.
Troubleshoot, debug, and optimize performance issues.
Participate in agile development processes and contribute to continuous improvement initiatives.
Requirements:
Bachelors/Masters degree in computer science, Software Engineering, or a related field.
4 – 6 years of relevant experience in application development.
Solid experience in:
Java, Spring Boot.
APIs / REST.
Kubernetes / OpenShift.
Azure DevOps.
JMS, Message Queues.
Nice to have knowledge in:
Quarkus.
Apache Camel.
Soft skills / Personality:
Excellent English communication skills / proactive communication.
Candidate needs to have Self-dependent working style.
Candidate needs to have problem solving skills (Strong analytical skills to identify and solve complex issues).
Candidate needs to show high Adaptability (Flexibility in adjusting to different working environments and practices).
Candidate needs to be quick in Critical thinking (Evaluating information and making informed decisions).
Candidate needs to have Team collaboration (Ability to work collaboratively with a distributed team) character.
Candidate needs to have Cultural awareness ability.
Candidate needs to be Initiative (Proactively seeking solutions and improvements).
Good to have knowledge about Co Banking systems.
Good to have Banking domain knowledge.
Experience in customer facing is an advantage.
Skills & Requirements
Java, Spring Boot, APIs/REST, Kubernetes, OpenShift, Azure DevOps, JMS, Message Queues, Quarkus, Apache Camel, Excellent English communication, Proactive communication, Self-dependent working, Problem-solving, Analytical skills, Adaptability, Critical thinking, Team collaboration, Cultural awareness, Initiative, Co-banking systems knowledge, Banking domain knowledge, Customer-facing experience.
Worksoft Certify
ROLE – Worksoft Certify Tester
Experience: 4 -13 years
Location – Blore/Chennai/Hyderabad
- Experience on SAP SD / MM functional testing experience
- Hands on experience in integrating Worksoft Certify with other applications like SolMan, HP ALM, selenium by using API's
- Requirement Analysis: Understand business requirements and translate them into test cases and scenarios for SAP modules.
- Test Planning: Develop test plans and strategies for SAP testing, considering both manual and automated testing approaches.
- Tool Configuration and Setup: Configure Worksoft automation tools to suit the specific requirements of SAP testing.
- Exposure in cloud applications
- Experience Design & implement automation framework
- Customize automation best practices experience
- Good communication, documentation & presentations skills.
- Experience in implementing Devops tools added advantage
- Experience & automation exposure in S4 journey is the plus
- Experience in building Test management & reporting Dashboard
Skill:
SAP Automation with Worksoft Certify
Mandatory
Web Automation with Worksoft Certify
Non-Mandatory
Execution manager or CTM
Mandatory
SAP Functional Knowledge on SD, MM & FICO
Mandatory
Excel Automation
Non-Mandatory
Role Overview:
As a Senior Full Stack Developer with React, you will be responsible for architecting, developing, and maintaining scalable backend services and user-friendly frontend interfaces. You will collaborate closely with cross-functional teams to deliver high-quality software solutions that meet our business goals and client needs. Your expertise will be vital in guiding the technical direction of our projects and mentoring junior developers.
Job Description
Job Title: Techno - Functional Project Manager
Location: Mumbai
Experience: 5+ Years
Qualification- B.E /B.Tech in Computer Science or M.E/M.Tech in Computer Science
Key Responsibilities:
- Strong Technical experience in Node/ Nest JS & React native/Java and oracle/ MY SQL
- Should have worked in BFSI preferably banking domain
- Should have handled large or complex projects and should be able to manage multiple project track activities independently
- Experience in mobile native apps /web development as well as should have strong problem solving skills.
- Strong analytical capabilities as well should have some experience on measuring performance of application at design stage.
- Should have hands on experience on mobile apps and web apps development and designing skills.
- Vendor management and should be capable of designing API specification and application functional flow.
- Should have hands on experience on SQL/ oracle db queries and db design. Experience on AWS/Azure Cloud would be an added advantage
Enterprise Data Architect - Dataeconomy (25+ Years Experience)
About Dataeconomy:
Dataeconomy is a rapidly growing company at the forefront of Information Technology. We are driven by data and committed to using it to make better decisions, improve our products, and deliver exceptional value to our customers.
Job Summary:
Dataeconomy seeks a seasoned and strategic Enterprise Data Architect to lead the company's data transformation journey. With 25+ years of experience in data architecture and leadership, you will be pivotal in shaping our data infrastructure, governance, and culture. You will leverage your extensive expertise to build a foundation for future growth and innovation, ensuring our data assets are aligned with business objectives and drive measurable value.
Responsibilities:
Strategic Vision and Leadership:
Lead the creation and execution of a long-term data strategy aligned with the company's overall vision and goals.
Champion a data-driven culture across the organization, fostering cross-functional collaboration and data literacy.
Advise senior leadership on strategic data initiatives and their impact on business performance.
Architecture and Modernization:
Evaluate and modernize the existing data architecture, recommending and implementing innovative solutions.
Design and implement a scalable data lake/warehouse architecture for future growth.
Advocate for and adopt cutting-edge data technologies and best practices.
ETL Tool Experience (8+ years):
Extensive experience in designing, developing, and implementing ETL (Extract, Transform, Load) processes using industry-standard tools such as Informatica PowerCenter, IBM DataStage, Microsoft SSIS, or open-source options like Apache Airflow.
Proven ability to build and maintain complex data pipelines that integrate data from diverse sources, transform it into usable formats, and load it into target systems.
Deep understanding of data quality and cleansing techniques to ensure the accuracy and consistency of data across the organization.
Data Governance and Quality:
Establish and enforce a comprehensive data governance framework ensuring data integrity, consistency, and security.
Develop and implement data quality standards and processes for continuous data improvement.
Oversee the implementation of master data management and data lineage initiatives.
Collaboration and Mentorship:
Mentor and guide data teams, including architects, engineers, and analysts, on data architecture principles and best practices.
Foster a collaborative environment where data insights are readily shared and acted upon across the organization.
Build strong relationships with business stakeholders to understand and translate their data needs into actionable solutions.
Qualifications:
Education: master’s degree in computer science, Information Systems, or related field; Ph.D. preferred.
Experience: 25+ years of experience in data architecture and design, with 10+ years in a leadership role.
Technical Skills:
Deep understanding of TOGAF, AWS, MDM, EDW, Hadoop ecosystem (MapReduce, Hive, HBase, Pig, Flume, Scoop), cloud data platforms (Azure Synapse, Google Big Query), modern data pipelines, streaming analytics, data governance frameworks.
Proficiency in programming languages (Java, Python, SQL), scripting languages (Bash, Python), data modelling tools (ER diagramming software), and BI tools.
Extensive expertise in ETL tools (Informatica PowerCenter, IBM DataStage, Microsoft SSIS, Apache Airflow)
Familiarity with emerging data technologies (AI/ML, blockchain), data security and compliance frameworks.
Soft Skills:
Outstanding communication, collaboration, and leadership skills.
Strategic thinking and problem-solving abilities with a focus on delivering impactful solutions.
Strong analytical and critical thinking skills.
Ability to influence and inspire teams to achieve goals.
- Possesses a proficient level understanding of business analysis professional standards, business processes, workflows, methodologies and leading practices.
- Understands Project/Product Vision and Objectives and articulates the same to internal and external stakeholders
- Identifies and characterizes Product Users and other connected Internal and External stakeholders
- Gathers Product Requirements through techniques including Surveys, Workshops, Interviews, Site Visits etc.
- Assists the Product Owner by Analyzing, modularizing and documenting requirements in the form of Epics/Features, User Stories, Scenarios and other such industry-standard formats
- Helps detail out functional and non-functional requirements through modeling to enable easy comprehension by the development teams
- Assists the UI/UX teams to ensure functionality and product objectives are met/enhanced - Performs proxy user validation and acceptance testing at various logical milestones in the Product Development life cycle
- Monitor business analysis activities to ensure the traceability and optimum coverage of business requirements with change request backlog.
- Collaborates with application developers, designers, and architects to ensure a shared understanding of the business model and the detailed functional requirements.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and project management with regular updates on the deliverable timeline and project status.
- Play a critical role in managing the helpdesk tickets. Work with the clients to understand and prioritize needs while proactively suggesting future enhancements and improvements.
- Conduct user acceptance testing to ensure solutions are defect-free and achieve design requirements.
- Validates requirements to conform to Correctness, Completeness and Consistency and obtains sign-off from all stakeholders, by leveraging well-documented and comprehensive Acceptance Criteria and peer reviews.
- Responsible for product quality, project timeliness, and customer satisfaction.
- Leads or Assists in sales and pre-sales activities including the creation of sales material and product demos
- Responds proactively to both business and project issues and escalates appropriately.
- Balance multiple priorities and deliverables to maintain forward progress and ensure customer expectations are met
- Provide and maintain all project-related documentation including business requirements, workflows, active communication updates, procedures and approvals
- Analyzing market trends to develop strategies that improve sales productivity for the organization.
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Job Description
We are looking to add DevOps Engineer to the Infra team.
Roles & Responsibilities
What you do :
- Developing automation for the various deployments core to our business
- Documenting run books for various processes / improving knowledge bases
- Identifying technical issues, communicating and recommending solutions
- Miscellaneous support (user account, VPN, network, etc)
- Develop continuous integration / deployment strategies
- Production systems deployment/monitoring/optimization
-
Management of staging/development environments
What you know :
- Ability to work with a wide variety of open source technologies and tools
- Ability to code/script (Python, Ruby, Bash)
- Experience with systems and IT operations
- Comfortable with frequent incremental code testing and deployment
- Strong grasp of automation tools (Chef, Packer, Ansible, or others)
- Experience with cloud infrastructure and bare-metal systems
- Experience optimizing infrastructure for high availability and low latencies
- Experience with instrumenting systems for monitoring and reporting purposes
- Well versed in software configuration management systems (git, others)
- Experience with cloud providers (AWS or other) and tailoring apps for cloud deployment
-
Data management skills
Education :
- Degree in Computer Engineering or Computer Science
- 1-3 years of equivalent experience in DevOps roles.
- Work conducted is focused on business outcomes
- Can work in an environment with a high level of autonomy (at the individual and team level)
-
Comfortable working in an open, collaborative environment, reaching across functional.
Our Offering :
- True start-up experience - no bureaucracy and a ton of tough decisions that have a real impact on the business from day one.
-
The camaraderie of an amazingly talented team that is working tirelessly to build a great OS for India and surrounding markets.
Perks :
- Awesome benefits, social gatherings, etc.
- Work with intelligent, fun, and interesting people in a dynamic start-up environment.
Eligibility
B.Tech/M.Tech/B.E
Company Introduction
Established in May 2015, Indus OS is a homebred system apps company, building India’s only content and commerce platform for users to discover and consume digital content & services in the language of their choice. With a vision of digitally connecting 1 Billion Indians, Indus OS is constantly striving to adapt its existing portfolio (App Store, Minus One Screen, Keyboard, Messenger, etc) by introducing new features to enrich the user experience in their native language.
Currently, Indus OS has a user base of over 12+ Million on the back of 10+ smartphone brand partnerships with leading OEMs such as Samsung, Gionee, iTel, Micromax, Intex, Karbonn, and others. The Indus platform is available in English & 23 Indian regional languages and is intended to digitally connect the next 1 billion people in the emerging markets.
Job Summary
We are looking for a qualified Community Manager to join our team our Team.
The candidate should posses a creative drive and be able to articulate and document ideas to the design and marketing teams internally and externally. Organize and plan campaign, create trending topics and brand columns. He/She should have experience in working with a variety of social media and digital platforms and design tools with a solid understanding of good marketing principles.
Job Role & Responsibilities:
- Set, plan and implement social media and communication campaigns and strategies
- Provide engaging text, image and video content for all social media and professional accounts.
- Maintaining community active, find the core users and improve the interaction.
- Find the user's requirement, plan online or offline activities, stimulating user participation and improve the community influence.
- responsible for the maintaince of the Whatsapp group
- Respond to users in a timely manner.
- Monitor, track and report on feedback and online reviews.
- Organize and manage events to boost brand awareness.
- Coordinate with Marketing, PR and Communications teams.
- Liaise with Development and Marketing departments.
- Build relationships with users, industry professionals.
- Stay up-to-date with current social media trends.
Required Qualifications and Skills
- Mimimum 2+ years of experience of the community operation
- Experience planning and leading community initiatives
- Ability to identify and track relevant community KPIs
- Excellent verbal communication skills
- Must have successful cases
- Excellent interpersonal and presentations skills
- Perfect integrated operation (content operation/user operation/community operation) capabilities are preferred.
- Hands on experience with social media management
- Attention to detail, critical-thinker and problem-solver
- Bachelor/ Master’s degree in Marketing or relevant field
Job Type: Full-time
Job Location: Pune.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Past experience in NodeJs, Redux and other advanced JavaScript libraries and frameworks.
- Hands-on experience in NodeJS, Javascript, ECMAScript (OOJS) and JSX.
- Knowledge of SPAs and build tools like Npm, Webpack, Grunt, Bower etc
- Should have good knowledge of Mobile friendly web application development
- Proficient understanding of web markup, including HTML5, CSS3, Bootstrap, Flexbox.
- Should have the knowledge of Good understanding of asynchronous request handling, partial page updates, and AJAX framework.
- Familiarity with RESTful APIs
- Hands-on experience in server-side CSS pre-processing platforms, such as SASS or LESS
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as Git, Github
Responsibilities :
- Perform all aspects of the software development such as requirements and specifications, design and development, coding and debugging.
- Should be able to come up with strategies to speed up the iterative process of software development.
- Analyse and enhance efficiency, stability, and scalability of system resources








