Customer acquisition Manager

This position is responsible for growing business in the assigned region through self and team by sourcing, qualifying and developing enterprise accounts in the assigned geography for data centre, servers and storage, audio-visual unified communication, cloud services, etc. We also expect the position holder to expand and lead a team of vibrant Enterprise Sales Managers. We are looking for someone who could be proficient in one or two of our solution lines and would be keen to learn the others. Account Development and Management, Team Leadership and Customer Centricity are the cornerstones of this job. Experience or current job in the same location would be preferred. 

Main Duties/Responsibilities:

• Be overall responsible for the regional sales, margins, profitability, headcount and growth goals through self and team. 
• Suggest new services/products and innovative sales techniques for end users and manage accounts in India and globally to increase customer satisfaction.
• Collaborate with senior executives to establish and execute a sales goal for the region.
• Managing a sales team in order to maximize sales revenue and meet or exceed accepted goals, objectives and targets 
• Develop and maintain relations with OEMs and Manufacturers.
• Forecast annual, quarterly, and monthly sales goals.
• Coach, develop and assist the ESMs in their planning, sales techniques, account management and technical knowledge by arranging presentations of strategies, training, seminars, and through regular meetings.
• Develop specific plans to ensure long term-term growth and short-term targets.
• Review regional expenses and recommend cost optimization improvements.
• Anticipate potential and address current problems with prompt and effective solutions
• Identify hiring needs, and collaborate with HR to select and train new salespeople.
• Analyze regional market trends and discover new opportunities for growth.
• Operate as ‘farmer’ for large enterprise accounts while hunting for new accounts.

Skills:

• Result orientation; setting and achieving targets and objectives in time
• Strong verbal and written communications skills including presentation skills.
• Strong relationship building, analytical and negotiation skills.
• Customer centricity; being the customer’s success manager internally at Rahi 
• Ability to work collaboratively with all the verticals across the all geographies in India and other global regions.
• Coaching and leading a team 

Requirements :

Currently pursuing or recently completed a Bachelor's or Master's degree in Business Administration, Marketing or a related field.

Strong communication skills, both written and verbal.

Proficiency in conducting market research and analyzing data.

Excellent organizational skills and attention to detail.

Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software.

Eagerness to learn and contribute to the company's success.

ORAI is a Global Conversational AI Platform to build 1:1 instant conversations with customers over text, Voice, and Messenger apps. ORAI is a result of highly experienced and driven experts who understand AI, ML, Design Thinking, and Robotics.

We Experience the future of customer interaction with our AI Chatbot featuring conversational machine learning—providing intelligent, natural language conversations, personalized user experiences, and continuous improvement in understanding and responding to user queries, all tailored to enhance customer engagement and satisfaction.

We Are introducing our cutting-edge AI Chatbot—an advanced virtual assistant designed to provide instant customer support, personalized interactions, and streamlined workflows. With natural language processing, multichannel integration, and scalable capabilities, our AI Chatbot revolutionizes user engagement, offering data-driven insights and boosting overall operational efficiency for businesses of all sizes.

Position: Sales Executive/BDE

Location: Bangalore

Type: Full-time

Requirements:

● 1-2 years in outbound focused sales position desired; customer-oriented background required (sales, support, customer service) in B2B SAAS preferably

● Bachelor’s degree in business, marketing, or related field

● Excellent communication and interpersonal skills

● The ability to generate leads independently.

● Willingness to learn and apply the fundamentals of the BANT/MEDDIC Sales process approach ● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision

● Knowledge of the AI industry and emerging technologies

Key Responsibilities:

● Prospecting: As an SDR you will be responsible for identifying and qualifying high-potential customers via cold calling, networking, and e-mail, as well as utilizing Internet information sources to build and maintain a lead development pipeline.

● Lead Generation and Nurturing: You will follow up with qualified leads and build a relationship with them, answering their questions and providing helpful information to move them closer to a buying decision.

● Sales Enablement: You will work closely with the sales team to understand their needs and help them be more effective in closing deals. This can involve creating sales collateral, providing market insights, and organizing training sessions.

● Data Management: You’ll be responsible for keeping accurate and up-to-date records of all their activities and interactions with potential customers. This data is used to inform the sales process and improve overall performance.

● Pipeline Management: You will be managing the pipeline of leads and ensuring that it is always full of high-quality prospects

We are looking for a wordpress champion who has good understanding of developing themes and plugins.

About HighLevel:

Established in 2018, HighLevel Inc. stands as a leading B2B SaaS Platform dedicated to serving Marketing Agencies. Our mission is to deliver an all-encompassing solution for marketing agencies, equipped with cutting-edge tools and unparalleled client support. Serving a diverse clientele spanning digital marketing agencies, Ads agencies, SEO agencies, Call center/Sales agencies, and freelancers, we cater to various niches including real estate, dental & medical, local businesses, e-commerce, professional services, and field services.

At the core of our platform lies an extensive suite of products ranging from CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, to invoicing & payments, and beyond. Currently, our services support over 50,000 agencies and 400,000 small & medium businesses. Operated by a remote team of 900+ professionals spread across 15 nations, we continue to redefine the landscape of marketing agency solutions.

We encourage you to check out our youtube channel to learn more about our platform -

https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

About the team:

The Mobile App Product team is responsible for building the best-in-class mobile ecosystem for SMEs. We do this by building features that solve real-world problems for SMEs that improve agency stickiness for the platform.We also allow them to consolidate their offering to their clients in a single platform packaged under their white-labeled brand.

This team acts as a bridge between multiple product areas including Phone System, email systems, CRM, Reputation Management etc.

Position Summary:

GoHighLevel is looking for an SDET II for its Mobile team who is passionate about mobile testing and automation. You will be creating, maintaining, and automating test cases for the iOS and Android apps at GoHighLevel. In addition, we are developing innovative tools to boost our testing efficiency, debug failures, and make communicating results with HighLevel reports easy. You will be responsible for monitoring, analyzing and reporting test automation results. The ideal candidate will be technical, detail-oriented, creative, motivated, and focused on achieving results

At HighLevel, you will:

• Perform mobile testing(android/iOS apps) and mobile automation for mobile apps using BDD framework with tools-Appium/flutter driver/ etc
• Using a declarative paradigm for writing tests.
• Perform multi-mobile platform functional tests in different environments.
• Identify, isolate (in source code, and app), report, and track defects (functional and non-functional) to closure.
• Review requirements, and provide feedback on business completeness and testability.
• Review change requests (Git, Clickup) and provide a level of effort estimate of QA effort.
• Truly agile partnership with product owners and developers to progressively work towards improved efficiency in both business and technology.

What we look for:

• 3 to 5 years of experience working with mobile testing, API testing, and mobile automation(Appium/flutter driver/Espresso etc)
• Programming skills in any of the language/s -Java/Dart/Kotlin
• Ability to define, design, develop & maintain test automation frameworks
• Author manual test cases based on product specs and automate them as part of a feature delivery
• Ability to identify and root cause Automation test and app failures
• Support bi-weekly release regression of the apps by automation and manual testing and providing sign-offs
• Ability to formulate test strategies, test methodologies, and best practices
• Knowledge of Product life cycle, release metrics, and goals
• Understand the full lifecycle of Product development and understand release metrics.
• Team player who collaborates well in a fast-paced environment.
• Must be able to identify and learn new technologies quickly
• BE/B.tech in Computer Science, Computer Engineering, or equivalent is required

Good to have:

• Working knowledge of API testing
• Mobile automation using Flutter driver-based framework
• Knowledge of programming languages-Dart/Kotlin
• Knowledge of CI-CD tools such as Codemagic/Jenkins/Bitrise

Job Description

Ruby on Rails

The key aspects of this role:

·    Design, build, and maintain scalable applications using Ruby

·    Contribute to the entire implementation process including driving the definition of improvements based on business needs

·    Act as a subject matter expert for Application Software developers and Engineers

·    Handle server-side code for a production platform and contribute to new features.

To be the right fit, you'll need:

·    Must have ROR as primary skill with good experience in server side scripting

·    Must have used Ruby as scripting language & Rails as framework

·    Good understanding & hands on experience on any frameworks in ruby : Watir, Capybera, Faraday

·    Rest Web API development (Server & Client) experience will be an added advantage.

·    Understanding of HTML/CSS/Angular JS will again an added advantage 

·    Good knowledge in DevOPS tools

·    Experience to work in agile scrum model projects

Location: Pune, Hyderabad, Gandhinagar

Outline of the responsibilities

• Daily and Monthly Responsibilities:
• Utilise Pipedrive, cold calling, LinkedIn and email to generate new sales opportunities
• Identify prospect's needs and suggest appropriate products/services
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) customers and sales executives
• Report to sales manager with weekly, monthly, and quarterly results

• Required Skills and Qualifications:
• 1-3 years of sales experience, with a history of exceeding lead targets
• Strong communication skills via phone and email
• Proven creative problem-solving approach and strong analytical skills
• Strong desire and ability to move up within a sales organization
• Experience in prospecting in US market

• Preferred Qualifications:
• Proficiency with Pipedrive or other CRM software
• Prior experience as a sales and business development rep with a track record of achieving sales quotes

Node.js Developer Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Node.js Developer Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least 4 years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.