Desired Skills/Experience • Should have 2 – 4 years of experience preferable in logistics, Operations or FMCG • You have good business acumen and strong support knowledge: understanding what is really happening and being able to accurately diagnose situations and process contingency plans • You have good communication and organization skills • Strong Knowledge of Quality Principles • Functional experience Drive improvement initiatives through teams • Experience on driving automation projects. (Preferably not limiting to opportunity identification) • Team leading experience • Build Marketing Strategies. • Working with Vendors, promoters and involve in negotiation. If this sounds like the perfect opportunity for you, get in touch with us. We can’t wait to hear from you!
Manager - Operations - BPO/ITeS (8-12 yrs) Position Title: Operations Manager Location: Bangalore KEY RESPONSIBILITIES : - Responsible for day to day Operations management - Monitor and ensure organizational goals and contractual commitments are met (e.g. budget/cost, service availability, responses, reports). - Resolve/monitor customer escalations as appropriate. - Responsible for mentoring, training, career development, performance management - Provide direction for and support of process change initiatives including robust documentation and training. - Reviewing and Monitoring process accuracy on a periodic basis. - Periodic client reporting and conducting quality audits. - Good Experience in MS office applications (PowerPoint, Visio, MS Project) - Able to work and deliver under pressure, - Should have keen eye for detail. - Must be flexible and able to work in shifts. - Should have confidence to discuss instructions and deliverables with clients and management to ensure clear understanding - Demonstrated experience in dealing with large-scale, highly available, and SLA managed services - Performance Management - People Management - Process Improvements - Client Relationship Management CRITICAL SKILLS REQUIRED : - High analytical skills - Lean Certification or Six Sigma certification would be added advantage, but not mandatory - May or should have information on internet or social networking products or services - Good communications skills and written skills - Excellent knowledge of Service Delivery in a voice/semi voice process - Well versed with Microsoft applications, specially excel and power point - The job will require fairly high amount of work in shift environment as per requirement - Candidate shall be responsible for all risk management & compliance activities as applicable to this functional role. - Candidates should be flexible to work in any shifts including US shifts can only apply with the below mentioned details: Current CTC: Expected CTC: Notice Period:
The Operations Executive would be responsible for overseeing the Marketplace operations at White Panda. Responsibilities include - 1. Onboarding Technical Writers and Copywriters to the White Panda community. 2. Overseeing editorial processes and working closely with Editors. 3. Proper accounting to be practised. Cost needs to be optimised towards writer pay. 4. Work towards Higher content quality & Faster delivery times 5. Delegating projects to Writers, while having the track of all the progress and deadline. 6. Coordinating with Customer Success Managers
Responsibilities Provide service and customer support during field visits Follow discussed schedule and execute accordingly Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and resolve with guided approach Follow regular reporting to manager Document processes where required Follow all company's and department's field procedures and protocols Cooperate with technical team and share information across the organisation Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers Requirements 1-2 years experience in field support Ability to troubleshoot, test, repair and service technical equipment Excellent written and verbal communication ability Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Strong multi-tasking and organizational skills
HealYos is an exciting young health and wellness start-up headquartered in Pune. Founded by a team of experienced entrepreneurs with proven success in the digital and health space and backed by Sancheti, India’s premier orthopedic hospital, HealYos is poised to alter the healthcare service landscape. After conquering the Pune market, over the course of the next year Healyos intends to expand to Delhi and Mumbai. We are growing quickly and are looking for a young, energetic, entrepreneurial professional to head our Pune Operations. The Job Description is as follows: 1) Making Inbound & Outbound calls to potential customers and answering queries about our services 2)Collecting &Preparing reports for Management. 3)Collecting Customer Feedback About our Services. 4)Converting enquiries into appointments for our service providers. The Ideal Candidate : 1. Has 1-4 years of experience managing a team. 2. Has strong analytical skills and excellent skills with MS Office/Excel. 3. Can wear multiple hats, is open to learning and is comfortable with the rough and tumble of a start-up environment.
1. Build the categories and own P&L for assigned categories in line with organisation targets 2. Vendor Onboarding: Adding on new vendors and categories proactively by constantly improving Quality, Cost and Delivery terms with vendors across India 3. Cross functional liaison, to drive and grow GMV, with functions like Tech, Marketing, and Sales etc. 4. Analytical approach to Inventory management: Data driven approach to arrive at decision to own inventory vs VMI 5. Define Pricing and Inventory strategy for products in respective categories 6. Crack strategic alliances with renowned brands to secure best industry pricing and deals. 7. Own on-boarding of product catalog, category merchandising and vendor management. 8. Category Analytics - proficient in analytics to identify growth areas and execute. Must Have :- Self-starter, 100% ownership and enthusiasm Strong communication and interpersonal skills Should possess strong willingness to get hands dirty (literally), get stuff done and strong work ethics Has relentless focus, strong prioritization skills, and the ability to multitask while working in a highly charged environment. Need people from consumer durable, books, medical safety industry.