Upwork Bidder

Strong Lead Data Science, / AI Engineer / Machine Learning Engineer profiles.

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Mandatory (Experience 1) - Must have 10+ years of experience in Data Science, AI/ML or AI Engineering with hands-on experience building production-grade ML systems.

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Mandatory (Experience 2) - Must have hands-on experience building AI/ML solutions for Credit Risk, Fraud Risk Management (FRM), Collections & Recovery, with proven delivery of business-impacting AI/ML solutions.

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Mandatory (Experience 3) - Candidate's Current designation must be Lead or above.

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Mandatory (Experience 4) - Must have strong experience designing and deploying large-scale distributed Machine Learning systems, including model training, fine-tuning, inference, scalable serving, and production deployment.

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Mandatory (Experience 5) - Strong programming experience in Python, along with exposure to Spark, Kafka, Kubernetes, APIs/Microservices, CI/CD, Feature Store, Model Registry, and Distributed Computing.

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Mandatory (Experience 6) - Experience designing and deploying Credit Risk Models, Fraud Detection Models, Graph ML, Early Warning Systems, Portfolio Monitoring, Collections Optimization, Propensity Models, and Recovery Forecasting.

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Mandatory (Experience 7) - Proven experience leading AI/ML teams, owning end-to-end delivery, mentoring engineers, driving cross-functional execution, and managing production AI platforms.

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Mandatory (Experience 8) – Must have experience working under BFSI governance, including PII handling, auditability, model governance, compliance, secure-by-design architecture, approval workflows, and model risk management practices.

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Mandatory ( Education ) - B.TECH / M.TECH from Tier 1 Colleges (IIT's, NIT's, BITS) are Considered

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Mandatory (Age) - Candidate's Age should be below 37 years.

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Mandatory (CTC) – The CTC breakup offered will be 75% fixed + 25% variable, as per company policy.

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Preferred (Experience 1) - Candidates currently working as Lead / Principal / Engineering Manager / Associate Director / Director in reputed Product, FinTech, Banking, NBFC, or Global Capability Centers will be preferred.

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Preferred (Experience 2) - Indian professionals currently working overseas (NRI) who are planning to relocate and permanently settle in India are encouraged to apply.

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Preferred (Experience 4) - Experience building enterprise AI platforms using Graph ML, Vector Databases, LLM-enabled decisioning, distributed training frameworks, and large-scale AI infrastructure.

Director of Engineering — Flights Platform

AI-First Travel Commerce · High-Scale Distributed Systems · Marketplace Infrastructure

🌏 The Problem Space

A flight search looks trivially simple. It is anything but.

Every query you fire triggers a choreography of distributed systems operating in real-time — integrating with a dozen airline GDS/NDC providers, computing dynamic fares across inventory buckets and fare rules, ranking thousands of itineraries by relevance and business intent, and returning a ranked, priced, bookable result set — all in under 100ms.

→ Millions of search queries per minute

→ <100ms end-to-end SLA with external API dependencies

→ High-value transactions — a bug here means a missed booking, not a failed render

→ Pricing errors erode trust faster than any other failure mode

We are rebuilding the Flights platform as a real-time commerce engine for Bharat — AI-native from day zero, built to power both B2C consumer journeys and high-stakes B2B enterprise corridors.

This is a once-in-a-decade opportunity to build national-scale flight infrastructure from first principles.

🧠 What You Will Own

You will own the full Flights platform — systems, architecture, and the teams that build them.

Core System Domains:

•Search Systems — high-throughput, low-latency query pipelines returning ranked, bookable options

•Pricing & Fare Engine — dynamic pricing logic, fare rules, promotional overlays, and real-time validation

•Booking & Ticketing — transaction-critical flows requiring strict consistency, idempotency, and zero data loss

•Airline Integrations — managing unreliable external GDS/NDC APIs with retries, circuit-breakers, and reconciliation

•Post-Booking Flows — cancellations, modifications, refunds — correctness at the margin is non-negotiable

Platform Scope:

•High-scale APIs serving consumer apps, B2B enterprise clients, and third-party partners

•Event-driven state machines managing booking workflows across async boundaries

•Observability and reliability infrastructure across all mission-critical flows

Team Scope:

•Lead 15–30+ engineers across multiple product and platform teams

•Manage Engineering Managers and Principal/Staff engineers

•Own hiring, org design, and technical direction

⚙️ Core Engineering Challenges

This role is fundamentally about making the right trade-offs under uncertainty — at scale.

Latency vs. Accuracy — when do you serve a cached fare vs. call a live airline API?

Availability vs. Consistency — graceful degradation at booking time vs. strict price validation

Cost vs. Performance — when is an external API call worth it vs. a cache hit?

Scalability vs. Simplicity — the best system is the one your team can reason about under incident

🤖 AI-First Engineering

AI is not an afterthought. It is load-bearing architecture.

•LLM-powered pricing intelligence — dynamic fare prediction and demand signals

•RAG pipelines for fare rules, refund policy, and support automation

•Agentic booking resolution workflows — autonomous exception handling at scale

•MCP-based orchestration layers for multi-provider integration

⚖️ Key Responsibilities

Architecture & Distributed Systems

•Design and evolve sub-100ms distributed query systems serving millions of concurrent searches

•Build fault-tolerant booking pipelines with strong consistency and durability guarantees

•Drive Kafka-based event architectures for booking state management

Reliability & Observability

•Own 99.99%+ availability for booking and pricing systems

•Build deep observability — metrics, distributed tracing, structured logging, SLOs/SLAs

•Lead post-incident reviews and drive systemic reliability improvements

Business Partnership

•Partner with Product, Revenue, and Partnerships to translate commercial goals into architecture

•Influence platform roadmap, supplier strategy, and long-term technical investment

🛠️ Technology Stack

Backend: Java · Kotlin · Go · Python

Architecture: Microservices · Event-Driven (Kafka) · gRPC

Data: Redis · Aerospike · DynamoDB · Elasticsearch

Cloud: AWS (EKS, EC2, S3)

Observability: Prometheus · Grafana · OpenTelemetry

👤 Who You Are

•12–16 years in backend/distributed systems; 5+ Years in an Engineering Leadership role, led teams of 15–50 engineers

•Built and scaled large B2C + B2B platforms — Travel Tech, FinTech, or high-scale Consumer

•Deep expertise in real-time systems, marketplace dynamics, and external API integration

•Tier-I institute background strongly preferred (IIT / IIIT / NIT / IISC / BITS / VIT / SRM — CSE/ISE)

🚀 Why This Matters

Build national-scale infrastructure for 1.4 billion people

Sit at the intersection of AI · distributed systems · marketplace economics

Define the future of travel commerce in India — from architecture to product

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

Dezerv is a wealth management startup founded in 2021 and is co-founded by Sandeep Jethwani, Vaibhav Porwal, and Sahil Contractor. They have led and founded successful wealth management businesses and managed over USD 7 billion in assets. The Dezerv team brings together decades of investing expertise from leading global financial institutions like JP Morgan, UBS, BNP Paribas, etc.

Why are we building Dezerv?

Investing is stressful and emotional. Building & growing wealth is difficult and time-consuming. Most individuals struggle with managing their investments and money. Our goal is to help individuals grow their wealth without the stress, time, and costs involved in a traditional investment. At Dezerv, We are building a platform that leverages our decades of investment expertise to help individuals invest better for their future.

Roles & Responsibilities:

• Facilitate the account opening process (Resident Indians, NRI and Non individuals) and AIF accounts, ensuring a smooth and efficient client onboarding experience.
• KYC: End to end understanding and process towards - registration, modification and validation.
• Understanding of various investment products viz MF, Direct Equity, Bonds, AIF etc.
• Processing various types of transactions (Commercial and non- commercial), of all investment products
• End to end coordination with clients and internal teams to gather required information and documentation for account setup.
• Communication and coordination with various vendors, custodians, and internal departments to address client queries and resolve issues promptly.
• Leverage technology platforms to streamline and automate onboarding processes.

Skills & Experience Required:

• Experience: Minimum 3-7 years of experience in account opening, ideally within PMS or AIF services.
• Platform Experience: Proficiency in Wealth Spectrum is an added advantage.
• Process & Execution Skills: Strong attention to detail, process orientation, and ability to execute tasks efficiently.
• Client Service Orientation: Excellent communication and problem-solving skills for addressing client needs and ensuring a seamless onboarding experience

Dear Jobseekers,

Greetings from Techmango Technology Services!

Experience: 1 - 4 Years

Positions Open: Business Development Executive

Job Location: Chennai, Madurai, Trichy and Coimbatore/ Remote

Timing: UK Shift

Required skills:

• Experience in working with international clients (Must)
• Should have experience in product demonstration (Must)
• Experience in commercial negotiations (Must)
• Experience in lead generation (Must)
• Experience in cold calling and appointment fixing (Must)
• Knowledge in market analysis and product selling (Good to have)
• Experience in upselling (Good to have)
• Experience in product support & training (Good to have)
• Experience in working on RFP's and implementing POC's (Good to have)
• Capable to interact with customers in Hindi (Must)

Experience- 1-6+years

Location- Baner, Pune

Company Name- Hitech It Services

Job Type- Permanent

Experience in Angular version 6 & above

Other skills-

1. Front End Developer - Including Angular
2. Back End Developer with ASP.Net MVC
3. Back End Developer with Azure or MS Core
4. Project based experience
5. HTML
6. CSS
7. Bootstrap
8. JavaScript

Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.

As a Growth Marketing Manager, you will be responsible for the strategy and execution of acquisition campaigns, across all the digital platforms like Facebook, Google, Affiliates and Partnerships, etc.

Desired Candidate Profile

About the company:

💰 Early-stage, funded, growing, growing fast, profitable!

🎯 Mission Driven: To help small & large Indian businesses grow faster

Min. Experience: 3+ years in Full Stack Development

Skillset:

• You primarily identify as a full-stack engineer and are comfortable working on the server-side as well as UI side.
• You have shipped code to production recently and regularly
• You are driven and care about doing a good job and improving your craft.
• You have high integrity, and you are reliable
• You have excellent coding, programming, and problem-solving skills.
• You have experience with implementing modern architectural patterns.
• You have good debugging skills and coding practices
• You are fluent in using the tools of the trade: Editors, Git, Command line, Slack, Jira
• You should have relevant experience in the Ruby on Rails stack.
• You have experience with multiple ORMs
• You have experience in Postgres / MySQL
• You have experience in ReactJS

What you can expect from us:

• Mentorship, growth, great work culture
• We are a people-first team. Mentorship and continuous improvement are a part of the team’s DNA
• We believe in solving problems from first principles
• A good balance between deep focussed work and collaborative work, we won't bother you with unnecessary meetings

What we ask from you:

• Bring your software engineering — both individual brilliance and collaborative skills.
• Bring your good nature — we're building a team that supports each other.
• Be vested or interested in the company vision
• Take ownership of your product
• Should be capable of handling one complete product end-to-end - with minimal oversight

Bonus:

• If you have DevOps expertise: Docker, Kubernetes, AWS
• If you have amazing frontend skills
• If you have created or contributed to an open-source component or library, we will love to see the code
• If you have given a talk or spoken in a meetup/conference
• If you have a hobby project, we will love to hear about it
• If you have previously worked in startups