Quality Analyst

Job Role: HRBP-Operations

Location: HSR Layout; Bangalore

Employment Type:  Permanent & Full time

Years of Experience: 5 years & above

Salary: As per industry Standard.

About the Role:

We are looking for an experienced and dynamic HR Business Partner (HRBP) to join our Business Operations team. The ideal candidate will have a well-rounded background in HR operations, payroll management, and a deep understanding of labor and statutory compliance. As an HRBP, you will play a key role in aligning business objectives with HR strategies, providing operational support, and ensuring compliance with all relevant laws and regulations.

Key Responsibilities:

• Manager HR Operations: Lead HR operations within the Business Operations team, ensuring smooth day-to-day HR processes, such as employee lifecycle management (onboarding, offboarding, background verification (BGV), administrative requirements).
• Training & Induction/Orientation: Lead the planning and execution of onboarding, induction, and orientation programs for new employees. Ensure smooth integration into the organization by providing a comprehensive introduction to company culture, policies, and key functions. Collaborate with managers to identify training needs, and design or facilitate relevant learning programs to enhance employee performance and development.
• Payroll Management: Oversee and manage payroll processes, ensuring accuracy and timely disbursement. Handle any payroll-related queries and work closely with the finance team.
• Labor Compliance & Statutory Compliance: Ensure the organization adheres to all labor laws, including statutory compliance requirements. Monitor changes in local, state, and national labor regulations and ensure the business remains compliant.
• Employee Relations: Act as the first point of contact for managers and employees, addressing any HR issues, conflicts, or concerns.
• Strategic HR Support: Partner with leadership to identify HR needs and implement tailored solutions that support business goals. Provide guidance on performance management, talent development, and workforce planning.
• HR Analytics & Reporting: Utilize HR data analytics to generate insights and support data-driven decision-making. Maintain dashboards to track employee trends, monitor HR metrics, and continuously improve HR processes through actionable data. Provide regular reports to leadership for strategic planning and operational efficiency.

Skills and Experience:

• Proven experience in HR operations, payroll management, and HR compliance, preferably in business operations
• In-depth knowledge of labor laws, statutory compliance, and regulatory frameworks.
• Strong understanding of HR best practices, policies, and employee relations.
• Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization.
• Strong problem-solving and conflict resolution abilities.
• Ability to adapt to a fast-paced, evolving business environment.
• Prior experience in business partner roles or similar HRBP positions is a plus.
• Knowledge of HRIS systems and payroll software is desirable.

Qualification:

• Bachelor's Degree (Master’s degree preferred)
• HR Certification / HR Specialization preferred

Need Immediate Joiners only (4-5 days)

Overall experience 6+ years and relevant at least 2+ years in Golang with Java

● Strong design and architectural experience in building various highly-scalable and

highly-available products

● Strong understanding of the SDLC Activities which include Analysis, Design, Development,

Testing, Deployment and Post-Production Support etc.

● Proficiency in at least one server side framework for languages preferably Go Lang

● Experience working on NoSQL & SQL Databases such as MySQL, PostgreSQL, MongoDB,

Redis etc

● Deep Dive, problem-solving, RCA and systematic thinking to reach the cause of issues

● Able to work independently and multi-task effectively

● Program at a system level and able to manage service stability

● Excellent experience maintaining, scalable, extensible code

● Methodical in maintaining up to date documentation

● Metric-driven mindset and obsessive about ensuring clean coding practices

● Preferred experience in product development

● Preferred working experience on microservices platforms

● Proficiency in at least one modern web front-end development framework such as React JS

will be a bonus

Good to Have Skills:

● Preferred experience in Elasticsearch and Kibana (ELK Stack)

● Preferred experience with messaging systems like RabbitMQ

Company Description

Gencosys Technologies Pvt. Ltd. is a leading Information Technology company with a strong presence and customer base in South Asia, Middle East and Africa, Asia Pacific, Kingdom of Saudi Arabia, and North America. We provide comprehensive IT support and solutions to businesses in various industries.

Role Description

This is a full-time on-site role for a Search Engine Optimization Specialist at our Lucknow location. The Specialist will be responsible for conducting keyword research, performing SEO audits, building links, analyzing web analytics, and implementing on-page SEO techniques to improve website rankings and visibility.

Qualifications

• Keyword Research and SEO Audits
• Link Building and Web Analytics
• On-Page SEO
• Experience in optimizing websites for search engines
• Understanding of SEO best practices and industry trends
• Proficiency in web analytics tools and SEO software
• Familiarity with HTML, CSS, and JavaScript
• Excellent analytical and problem-solving skills
• Strong communication and collaboration abilities
• Bachelor's degree in Marketing, Computer Science, or related field

ABOUT US

Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.

RESPONSIBILITIES

• Be the First point of contact for support queries
• Be responsible for solving customer queries and tickets in timely manner.
• Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
• Log monitoring, event monitoring and resolving tickets in defined SLA.
• Apply updates and patches to keep the software up-to-date in line with organizational policies
• Provide support for installation and configuration.
• Monitor and identify areas of performance improvement
• Identify and write scripts for automating support tasks.
• Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.

ESSENTIAL SKILLS

• Hands-On experience and skills in Linux operating system
• Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
• Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
• Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
• Experience in NoSQL or RDBMS technology is desirable
• Python/Node.js or relevant data processing programming experience is preferred.
• Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
• Knowledge of real-time data collection with various data sources.
• Experience in deploying scalable Elastic cluster is desirable

QUALIFICATION AND EXPERIENCE

• 2 -4 years of experience in technical support role.
• At least 2+ years experience working across multi-cultural and geographically distributed teams
• Experience in trouble shooting, maintaining and supporting production setup
• Engineering or equivalent degree
• Ability to interact effectively with customers for problem resolution.
• Sense of urgency and ownership to get problems solved in timely manner
• Attention to details.
• Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.

LOCATION: Bangalore

Experience: Minimum 2 yrs

Package: upto 8 LPA

• Create website layout/user interface by using standard HTML/CSS practices
• Deep expertise and hands-on experience with Web Applications and programming languages such as HTML, CSS.
• The candidate must have a strong understanding of UI, cross-browser compatibility, general web functions, and standards.
• Candidate must have knowledge of standards used for creating a responsive website.
• The candidate will be able to edit digital images with photoshop.

• Proven experience of at least 1 year as a Web developer.
• Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
• Excellent visual design skills.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.
• Analytical mind and problem-solving aptitude

• Experience working with Lamp Stack/PHP code
• Proficiency in Magento and/or WordPress is strongly preferred
• Involved in requirement analysis, design and development
• Involved in sending form data to restful API using Ajax calls
• Have experience in CSS, JavaScript, HTML5, CSS3, Jquery Mobile, Bootstrap
• Design, population, updating & editing of relational databases and RDBMS like SQL, MySql.
• Experience with using server like XAMPP is a Plus
• Known with usage of web technology like Ajax with PHP
• Having an experience with building Responsive UI Design with industry standard frameworks
• Work in a team environment creating and supporting enterprise grade applications
• Help architect, design new applications and support existing applications

The candidate will be part of the team developing and maintaining Networking drivers for the company's 200/100/50/40/25/10GB PCI-E Ethernet adapters.

This will primarily be for Linux but can be extended to other Operating Systems (eg: FreeBSD, ESX, etc.)

He / She will be responsible for the design, coding, and unit testing of the software components.

Requirements:

• Experience in Linux driver development.
• Experience in developing/maintaining Network drivers is preferable.
• Experience in programming, analyzing, and debugging kernel crash dumps.
• Good knowledge of TCP/IP Stack and Internals, socket library, DPDK, SPDK, etc.
• Excellent programing skills in ‘C’ and Linux Kernel Internals
• Strong analytical, problem-solving, and conceptual skills.
• Excellent oral and written communications; an ability to present and discuss technical information in a way that establishes rapport, persuades others and gains understanding.

• Foster New Relationships with Taxi Operators, Taxi Drivers, Automobile OEM Partnership, Educate them @ the Mobile App/Software Offerings & Benefits, to convert them into signing up for the taxi application
• Maintain Existing relationships & maintain healthy nature of business to generate the Referral programs with Travel agencies and Consolidators
• Handling the Business Development activities in his/her area, assigned
• Identify & Develop Business Opportunities for product solutions for tie-up in terms of large groups of Taxi man, Selling salient points & get them to enrol along with other taxi friends of them, whilst driving things in very social & friendly manner
• Providing training on Mobile app interface and managing its implementation
• Identify opportunities to sell product & solutions in order to generate revenue for the organization by presenting new/existing products and services and enhance existing relationship
• Ensure optimum usage of the Mobile app provided to Taxi fellows & give them basic training of the mobile app to make them understand & increase the usage pattern
• Making Daily sales calls to get to the taxi people and engage with them in formal & informal way for adoption of the mobile app
• Organise small training session in office to get them more understanding
• Introducing VAS services like paying taxes, insurance, RTO regulatory paper filling & take them to centre/offices for guidance
• Encourage them to make more enrolment & design a referral program new products and functionalities on the applications of existing clients / OLTAs.
• Should be able to find new avenues & targets for finding new Taxi Operators by tie-up with Existing Database, cull out from internet the required churn of new people to call & meet them personally
• This is sales with personal driven strategy to achieve required set of targets & maintain relationship with them as well
• Solve queries of existing drivers & encourage them to resolve other queries when they are fully equipped
• Organise multiple training programs, Learning Workshops, Complaint of Mobile app for increasing overall business from exiting & new mobile app signup
• Ensuring effective achievement of targets and preparation of reports.
• Preparing and giving sales presentations to prospective customers. 
• Monitoring industry trends as well as competition.