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Managers, Developers) to define requirements and design the solutions. It is an IC role.
● Design intuitive and simple user interfaces for mobile and web solutions,
producing journey maps, storyboards, mock-ups.
● Rapidly translate concepts into user flows, wireframes, mock-ups, and
prototypes that lead to intuitive user experiences. Design UI for Mobile and
Web applications with a special focus on Data Visualizations
● Innovate with evolving customer experience in terms of applying
technologies and business models
● You will be challenged to understand business needs and user’s
perspectives and put them in a cohesive design that is simple but elegant.
You will also be expected to design the overall functionality of the product,
and to have the best user experience, iterate upon it per user testing
Requirements
● 1-5 years of experience as UI/UX Designer (and/or Interaction Designer)
with experience working with internal or external stakeholders. Preferably
at a growth stage consumer product startup.
● Proficiency with design tools like Figma, Adobe Suite, and collaborative
tools like Notion, Airtable.
● Experience in designing mobile applications for users that are not so
technically literate
● A portfolio of previous work must be presented incorporating UI designs
and/or sketches that demonstrate an understanding of wireframing,
interaction design, visual design, and design best practices.
● Ability to work alone and on tight timelines.
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Join PlanetSpark's Sales Team
Position: Business Development Associate
Location: Gurgaon, India
Work Mode: Work from Office (WFO)
Industry: Ed Tech
Functional Area: Inside Sales
Shift: Day Shift / Night Shift (optional)
About Us:
PlanetSpark is on the lookout for dynamic individuals to join our Sales team. We are an Ed Tech company dedicated to transforming education and empowering young minds.
Roles & Responsibilities:
As a Sales Representative at PlanetSpark, you will play a pivotal role in guiding our consumers to make informed choices about our courses. Your responsibilities include:
Understanding our offerings and assisting students in selecting the right courses.
Engaging with parents who have participated in demo classes for their children.
Ensuring effective follow-up with potential customers and successfully closing sales within defined timelines.
Maintaining meticulous records of interactions through various communication channels, such as email and calls.
Achieving monthly targets and meeting all input metric goals.
Hiring Criteria:
Training Period: 21428 (Stipend)
Salary Range (CTC): 6.6 LPA (4.02 LPA fixed + 2.4 LPA variable)
Skills Required: Excellent Communication
Experience: 0-3 Years (Freshers are welcome)
Minimum Education: Graduation
Graduation Year: 2018-2024 passouts
Important Criteria:
Willingness to work 5 days a week.
Ready to thrive in a startup environment with a high-intensity learning culture and rapid growth opportunities.
Job Location: Gurugram



Roles and Responsibilities
- Managing available resources such as hardware, data, and personnel so that deadlines are met.
- Analyzing the ML and Deep Learning algorithms that could be used to solve a given problem and ranking them by their success probabilities
- Exploring data to gain an understanding of it, then identifying differences in data distribution that could affect performance when deploying the model in the real world
- Defining validation framework and establish a process to ensure acceptable data quality criteria are met
- Supervising the data acquisition and partnership roadmaps to create stronger product for our customers.
- Defining feature engineering process to ensure usage of meaningful features given the business constraints which may vary by market
- Device self-learning strategies through analysis of errors from the models
- Understand business issues and context, devise a framework for solving unstructured problems and articulate clear and actionable solutions underpinned by analytics.
- Manage multiple projects simultaneously while demonstrating business leadership to collaborate & coordinate with different functions to deliver the solutions in a timely, efficient and effective manner.
- Manage project resources optimally to deliver projects on time; drive innovation using residual resources to create strong solution pipeline; provide direction, coaching & training, feedbacks to project team members to enhance performance, support development and encourage value aligned behaviour of the project team members; Provide inputs for periodic performance appraisal of project team members.
Preferred Technical & Professional expertise
- Undergraduate Degree in Computer Science / Engineering / Mathematics / Statistics / economics or other quantitative fields
- At least 2+ years of experience of managing Data Science projects with specializations in Machine Learning
- In-depth knowledge of cloud analytics tools.
- Able to drive Python Code optimization; ability review codes and provide inputs to improve the quality of codes
- Ability to evaluate hardware selection for running ML models for optimal performance
- Up to date with Python libraries and versions for machine learning; Extensive hands-on experience with Regressors; Experience working with data pipelines.
- Deep knowledge of math, probability, statistics and algorithms; Working knowledge of Supervised Learning, Adversarial Learning and Unsupervised learning
- Deep analytical thinking with excellent problem-solving abilities
- Strong verbal and written communication skills with a proven ability to work with all levels of management; effective interpersonal and influencing skills.
- Ability to manage a project team through effectively allocation of tasks, anticipating risks and setting realistic timelines for managing the expectations of key stakeholders
- Strong organizational skills and an ability to balance and handle multiple concurrent tasks and/or issues simultaneously.
- Ensure that the project team understand and abide by compliance framework for policies, data, systems etc. as per group, region and local standards


- Collaborate with the team members to understand the client requirements.
- Advance coding skills in PHP, HTML, CSS, JavaScript and Scripting language desirable.
- Must have experience in working on frameworks such as Laravel, CodeIgniter.
- Write clean and well-structured codes.
- Produce detailed technical product descriptions.
- Troubleshoot, test and maintain the core product software along with the databases to ensure strong functionality and optimization.
- Contribute to all the software development phases.
- Follow the industry’s best practices for writing clean code.
- Develop and deploy the latest features that facilitate the relevant tools and procedures if required.
- Improve the code-base of our products in a significant manner


Experience:- 5+yrs
Location:-Chennai
Experience of 5+ years as a full stack developer for Chennai Location
Hands-on experience in PHP platforms with React JS and MySQL DB.
Hands-on experience in web frameworks such as CodeIgniter.
Web Service : JSON and REST
Very strong knowledge of OOPS & MVC design patterns & frameworks
Proficiency in CSS, HTML, JavaScript, jQuery and Bootstrap
Excellent understanding of complete Software Development Lifecycle
(SDLC)
Experience in working with API's with knowledge of REST,SOAP architecture principles.




- Must have - Javascript, React JS, React Native, Typescript
- Good to have - Andriod/iOS, Express.JS, Angular, VUE, Team Lead experience/Scrum Master, Design Experience
- Working Experience on building Dashboards, UI Prototypes, Internal Tools
- Profile - Independent, Self-Organised, Problem Solver




