Lead Generation Consultant

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

About the role:

Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Responsibilities:

• Handling customer queries and managing customer coordination

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• Min 1 to 3 years’ experience in a customer support role

• Can handle voice and non-voice process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Qualification

• Bachelor's degree in Any filed

• 0-1 years experience in a customer support role

• CTC Compensation upto 2.50 LPA to 3.50 LPA

Designation:  Influencer Marketing Manager

Location: Pondicherry

Responsibilities:

·         Prepare annual Influencer & PR marketing calendar with a plan & budget.

·         Interact and build relationships with influencers, stylists, production houses & media. Maintain database.

·         Plan collaborations / meets. Scout influencers across categories, negotiate and execute collaborations & post promotions

·         Create and nurture small community / circle of Hidesigners to share

·         Work on PR outreaches and coordinate press coverage, reports, etc.

·         Coordinate with multiple deparments to implement influencer marketing campaigns.

·         This role extends to the Hidesign Group - Hidesign hotels, Casablanca and Le Pondichéry

We are looking for a Laravel Developer to join our team! You will be responsible for building and maintaining web applications using Laravel.

Job description 

Role : Java Developer 

Experience: 5+ years 

Work Location: Bangalore (Work From Office )

Requirements: 

Hands-on experience in Java/J2EE technologies in developing Web, Distributed Enterprise and Interoperable Applications. 

Expert level programming skills in Java OOPS concepts. 

Expertise in Spring boot ,Microservices 

Experience in using and developing RESTful APIs using JAX RS, Spring Rest using JSON and XML. 

Good to have Experience in developing SOAP API using JAX WS with (XML, XSD, DTD, WSDL). 

Good to have knowledge in Struts (Struts 1.0, JSP, JavaScript, jQuery, AJAX, Servlets) 

Prior hands-on experience & Knowledge in Docker & Kubernetes, Microservice Architecture (developing applications on cloud platforms) 

Good experience and understanding in Caching, Distributed/Scalable Architecture. 

Expertise in using GOF Design Patterns, Data Structures & Algorithms and reactive programming technologies 

Experience in Unit Testing Frameworks. 

Must have Degree in Computer Science or equivalent 

Experience with Product development companies will be preferred 

Experience in Gaming Domain using WebSockets in java will be preferred 

Strong verbal & written communication skills 

Key Responsibilities

• Prototype new app and feature ideas and explore new technologies that are at the forefront of mobile technology
• Integrating back-end API's with front-end.
• Maintain android apps, listen to community and fix issues that arise
• Design and implement new features, create UI, debugging
• Optimize applications for maximum speed and scalability.
• Collaborate with other team members

Key Requirements

• Strong expertise in Java
• Experience with releasing, maintaining mobile code
• Strong focus on high-quality mobile UI experiences
• Deep understanding of Android SDK
• Proficient understanding of code versioning

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities
Build pixel-perfect, buttery smooth UIs across both mobile platforms.
Leverage native APIs for deep integrations with both platforms.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
Maintain code and write automated tests to ensure the product is of the highest quality.
Transition existing React web apps to React Native.

Skills
Firm grasp of the JavaScript, TypeScript, ClojureScript language and its nuances, including ES6+ syntax Knowledge of functional or object-oriented programming
Ability to write well-documented, clean Javascript code
Rock-solid at working with third-party dependencies and debugging dependency conflicts
Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
Understanding of REST APIs, the document request model, and offline storage
Experience with automated testing suites, like Jest or Mocha

We are looking for a Backend Developer who has 4-6 years of experience in designing, developing, and implementing backend services using Python and Django.

- Responsibilities-

- Design highly scalable, testable code and follow Test Driven Development methodology 

- Able to write well-organized, modularised code with test cases.

- Contribute to the design and architecture of our backend APIs and deployment of microservices

- Ensure adherence to engineering best practices and maintain the overall quality of our codebase.

- Work with the product team to translate powerful ideas into everyday business value.

- Skills-

- Back-end programming language: Python

- Familiarity with Django or Flask framework

- Familiarity with AWS and Elastic Search

- Experience in SQL and NoSQL databases with an insight into various data modeling use cases

- Experience with system & unit testing

- Familiarity with containerized deployment

- Proficiency with Git

- Sound with data structures and algorithms and have a good understanding of design patterns, software architectures

Workfall is a new age internet company, looking for energetic and self-motivated interns to join our team as Growth Enabler/Hacker. If you’re an ambitious individual with excellent communication skills & multitasking ability and wants to build a career in Growth Hacking, then this is the right opportunity for you. 

Eligibility: Anyone willing to work hard and learn about Growth Hacking.

Wok Location: Remote Working

Duration: 3 Months

Outcome: This internship is quite hands-on. Assuming the intern is equally interested in learning and growing, at the end of three months of internship, the intern will be trained enough to be compared to someone with at least 1 year of experience in the same field. The intern will also get an Internship Certificate. During the Internship, there will be a review check and based on your performance during internship and final review, interns will get an opportunity to join us full- time.

Learning Opportunities: 

During internship, you will be mentored by the senior management team and will learn: 

• The importance of Growth Hacking and how it is helping to increase sales, generate new leads, branding, client engagements and reduce cost of acquiring new clients.
• Techniques and tools that help in generation of leads.
• Grooming on relationship building.
• Tools and platforms to create images, flyers, videos and 2D/3D infographics.
• Time management and multitasking.
• How to work in a given timeline and manage deadlines.
• How to work in a collaborative environment.

Responsibilities: 

You will work closely with our senior team and get a chance to learn all the aspects of Growth Hacking.

 As part of internship, you will work on following areas: 

• Plan, design  and execute campaigns to drive traffic to digital channels.
• Analysing data and user feedback (campaign results, conversion rates, traffic, etc.) to help shape future strategies.
• Design social media engagement programs .
• Proposing new initiatives to attract prospects and convert leads as well as testing new approaches to capture existing demand.
• Design and execute activities to increase visibility, brand awareness and increase prospect clients.
• Conduct extensive market research and identify business opportunities (Research and generate lists of potential customers).
• Learn and apply sales techniques.
• Help develop client relationships through LinkedIn, Emails, Cold Calls etc.
• Generating sales qualified leads, and assisting the Sales department wherever possible.
• Working closely across teams with other teams to share ideas, feedback & present results.

What interns need to be:

• A good conversationalist
• A strong self-motivated individual.
• A good team player
• Fast Learner
• Confident
• Diligent