UX Researcher (B2C, Fin-Tech

Job Type- Contract

Experience-7+

Job Title- UX Designer

Job Location- Bangalore

Job Mode- Work From Office

XD: (2 Solution designers):

We would be looking for working on e-invoicing and another one for e-reporting. The only difference in the job description would be:

e-invoicing: Prior experience and knowledge of e-invoicing legislations and market advances in the EU, common market formats and mapping for EDIs and similar domains a plus

e-reporting: Prior experience and knowledge of e-Reporting legislations and market advances in the EU and tax compliance domains a plus

Job Description:

As a senior solution designer, you would be responsible for:

•             Taking roadmap items through discovery and definition activities, transforming them into ready-for-development solutions

•             Overall user experience of the services and solution we deliver, not just at a UI level but holistically

•             Design decisions to help drive Sage’s strategy within your solution areas.

•             Representing the customer’s point of view and bring user empathy to the teams that helps create solutions that deliver good value to our customers.

•             Collaboration with our multiple products teams to ensure customer experience is seamless and unified across their journeys.

Your day-to-day activities would include:

•             Iterative, customer-centric exploration of problems and solutions.          

•             Understanding business goals and strategy, perform competitor analysis, understand business rules, legislation, and constraints via variety of analytical, creative and elicitation methods

•             Requirements definition and elaboration from various perspectives, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product.

•             Applying design thinking to determine the best solution. Designing solutions and services that are channel agnostic and can be adopted by multiple products and third parties.

•             Designing, testing and agreeing both concept and detailed designs with customers and stakeholders. Working closely with our experience designers to conceptualize and prototype solutions..

•             Communicating complex ideas, requirements, and solutions clearly, articulately, and effectively, using the most appropriate tools and methods.

•             Discovering and defining business rules, logic and constraints.

•             Working with architects and engineers to design usable APIs

•             Collaborating on the product roadmap and represent customer experience view.

•             Working closely with our development teams and associated products to ensure seamless delivery and adoption. 

•             Monitoring and continuously improving our services and solution for better user experience and adoption

1.Outbound calls

2.Product/Service Knowledge

3.Lead Generation

4. Relationship Building

5. Sales Pitch

6.CRM Management

7.Follow Up

8.Collaboration

Requirements:

• Proven work experience of 6 M or more as a quota carrying individual into Software/Web Development Services Domain.
• Has adequate knowledge of technology and jargons required for sales discussions.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, negotiation and communication skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.
• Hands on experience with tools like HubSpot/Salesforce would be an added advantage.
• Should be comfortable with Background Verification of previous employment

1. Client Acquisition and Management: Identifying potential clients, reaching out to them, and establishing relationships. This often involves networking, cold calling, or using digital platforms for lead generation.
2. Sales Planning and Strategy: Developing sales strategies and setting sales targets. This could involve market research to identify sales opportunities and tailoring sales approaches to different clients.
3. Presentation and Pitching: Creating and delivering presentations or pitches to potential clients. This requires a deep understanding of the product or service being sold and the ability to communicate its value effectively.
4. Negotiation and Closing Deals: Negotiating terms with clients and closing sales deals. A sales executive needs to be adept at persuasion and handling objections while maintaining positive relationships.
5. Customer Service and Support: Providing ongoing support to existing clients, addressing their needs, and ensuring customer satisfaction. This might include after-sales services or resolving any issues that arise.
6. Market Analysis: Keeping up to date with industry trends, competitor activities, and market conditions. This information can be crucial for adapting sales strategies and identifying new opportunities.
7. Reporting and Administration: Maintaining records of sales, revenue, invoices, and client feedback. Sales executives often use Customer Relationship Management (CRM) software for this purpose.
8. Collaboration and Teamwork: Working closely with other departments, such as marketing and product development, to ensure alignment of strategies and goals.
9. Training and Development: Continuously improving their sales skills and product knowledge. This may involve attending training sessions or workshops.
10. Meeting Sales Targets: Ultimately, a sales executive is responsible for meeting or exceeding the sales targets set by their organization.

Job Responsibilities:

• Collaboratively work with UX team, product managers, back-end engineers and other technical teams to create new, delightful and scalable UI
• Mentor junior members through training and individual support
• Responsible for all front end development on a project
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images
• Optimize existing user interface designs
• Proactively learn and accordingly apply new technologies, best design practices and usability patterns

The ideal candidate must - 

• 5+ years of experience working with React or React-based frameworks
• Proficiency with browser-based debugging and performance testing
• Proficiency in Git and version control
• Considerable experience with a testing framework (Jest/Mocha)
• Familiarity with RESTful APIs and GraphQL
• Knowledge of modern authorization mechanisms, such as JWT Tokens
• Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc
• Hands-on experience with CSS-in-JS libraries
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Keen to learn, mentor and willingness to take ownership of work items
• Possess strong communication and self-accountability

• Strong architecture and design skills and keen business sense. -
• Ownership of projects and technical areas. -
• Strong core server-side technologies experience (Java), database design & performance tuning exposure. -
• Strong OO design skills, knowledge of frameworks such as Spring/ Spring Boot/ exposure to functional programming a plus. -
• Good knowledge of nodeJS/ noSQL a definite plus. -
• Good exposure to front end/UI skills (JS, HTML, Angular). -
• Good exposure to configuration management, testing, deployment. -
• Deep knowhow of data structures, algorithms. -
• Hands on development across technologies.
• Exp- 6-8 years.
• Qual- B.E/ B.Tech (Computer Science/ Equivalent) from a premier institute.

DeepSource is working on building tools that help developers ship good code. There are over 40 million developers in the world, and all of them write and review code in some form. The Language Engineering team works on the source code analyzers, including both programming languages and configuration-as-code systems. As a member of the Language Engineering team, you will work on building the best, most comprehensive, Ruby analyzer in the world. You will add new rules and Autofixes for finding more issues with code and automatically fixing them. You will be involved with the community to understand the problems with static analysis tools in the Ruby ecosystem.

• Identify bad code practices in Ruby and write new analyzers to detect them.

• Improve the coverage of automatically fixable issues.

• Ensure fewer false-positives are reported by the analyzer.

• Work on the internal tools that support analysis runtimes.

• Contribute to open-source static analysis tools.

• Strong foundational knowledge in Computer Science.

• At least 3 years of professional software development experience in Ruby.

• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).

• Familiarity with Ruby best practices followed in the industry.

• Native experience with Linux/Unix environment.

• A focus on delivering high-quality code through strong testing practices.

We offer competitive compensation with meaningful stock options, a generous vacation policy, and a workstation of your choice, to name a few of the perks.

• 10+ years of experience in entire gamut of Accounts
• Regular accounting and periodical finalization
• Internal financial controls, systems & processes implementation, fine-tuning & adherence
• Decent Communication Skills and close interactions with all the Depts
• Budgeting, cash flow & MIS besides responsible for all statutory compliances which includes Taxation
• Immediate joiners are preferred