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Job Summary
We are looking for a Customer Support Executive who will act as a liaison between the company and its customers. The ideal candidate will provide timely, accurate, and professional support, resolve customer queries, and ensure a high level of customer satisfaction.
Key Responsibilities
- Handle customer inquiries via phone, email, chat, or social media
- Resolve product or service issues by understanding customer concerns and providing solutions
- Maintain detailed records of customer interactions and transactions
- Follow up with customers to ensure issue resolution and satisfaction
- Provide accurate information about products, services, and company policies
- Participate in the implementation of AEM related features. Including design, definition, and development of AEM content type models, workflows, templates, components, and user permissions.
- Building AEM components and templates as needed while working closely with UX, Design and other developers.
- Implement rapid updates to fulfil changing business and marketing requirements.
- Develop functional and technical documentation and designs for assigned projects.
- Work within a team environment, supporting the team goals, and improving development engineering practices.
- Develop code consistent with A&F standard coding practices.
- Ensuring that implementations meet the required scalability and reliability required for A&F eCommerce operations.
- Ensure the entire stack is crafted and built for scalability, security, performance.
- Solid problem-solving skills, with a focus on understanding overall business issues and figuring out innovative solutions.
About TrueFan
TrueFan is a celebrity-fan experience platform that enables fans to connect with their favorite celebrities. The business runs on a mobile application where fans compete in an online quiz contest designed on the life of their favorite celebrity (their movies, trivia, facts, etc.) and the winners get a personalized video message from them. The idea is to provide millions of fans an opportunity to fulfill their lifelong dream of interacting with their favorite celebrity while keeping it simple, passion oriented, and engaging for them.
TrueFan is founded by ex-IIT-SRCC alumni and is backed by marquee investors including Ronnie Screwvala, Mayfield Fund, and Saama Capital.
For more details: visit https://www.truefan.in/" target="_blank">https://www.truefan.in/
Job Description
We are looking for a React Lead interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as leading and coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
- Build pixel-perfect, buttery-smooth UIs across both mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Reach out to the open source community to encourage and help implement mission-critical software fixes -React Native moves fast and often breaks things.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Transition existing React web apps to React Native.
What does the core role include?
- Leading a team of Developers to discuss user interface ideas and applications.
- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
- Designing stateless components in React Native
- Contributing in all phases of the development lifecycle
- Working with the developers to create and maintain a robust framework to support the apps
- Working with the developers to build the interface with a focus on usability features
What else can you expect in the role?
- Prepare and produce releases of software components
- Optimizing performance for the apps
- Problem-solving skills, analytical mind, and positive attitude
- Ability to think from end users perspective and focused on improving the overall product experience.
- Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
What can fetch you brownie points?
- Hands on experience with React Native is required
- Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
- Strong understanding of JavaScript ecosystem
- Hands on experience on Android in creating Hybrid / Native applications
- Demonstrable UI/UX experience on a large-scale app.
- Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
- Good knowledge of JS frameworks like ReactJS is a plus.
Desired Skills and Experience
Hybrid Apps,React Native, Native iOS and Android Architecture understanding.
Visit Us - https://www.truefan.in/" target="_blank">https://www.truefan.in/
Come and join the market leader of distributed solar and energy solutions company and help to build the software products that will change the energy industry!!
Our client has one of the largest portfolios of distributed generation assets in India serving a diverse set of industrial and commercial customers. They offer end to end customized solar solutions including designing, procurement, engineering, permitting, project management and monitoring. Founded in 2013, the company is run by veterans of the power industry with experience in companies such as AES, NTPC, Mirant and SBI Capital Markets.
The company has received an equity investment of $150 million from I Squared Capital, a $3 billion infrastructure private equity fund focused on developing long-term sustainable infrastructure assets globally. The company' s business proposition is solar power with zero capital, no maintenance hassles and guaranteed savings for the customer from Day 1.
The company has partnered with leading Indian and multi-national companies like Dominos, Hilton Hotels, Fortis Hospitals, and others to meet their sustainability and carbon-reduction objectives. In Jan 2018, Yes Bank has signed a solar energy co-financing letter of Intent(LoI) with the company, for the solar projects which are slated to be completed by 2023.
As a EV Technical Expert / Product Manager, you will be responsible for understanding of electrification trends, markets, competition and developing the right technical requirements for the products needed in the EV portfolio.
- Working with Suppliers (vehicles, telematics, IT and others) to ensure right product is procured within cost targets and seamlessly integrated into the portfolio.
- Understanding and facilitating the readiness of the infrastructure with charging at company or client vehicle hubs.
- Understanding vehicle homologation regulations and processes.
- Responsible for IoT and CAN Communication System in the Electric Vehicle.
- Testing and Evaluation of Controllers, GPS Systems, Batteries and Chargers.
- EV Simulation Expertise: Efficiency, Range & Vehicle Performance - For 4W, 3W & 2W.
What you need to have:
- MUST be a Full-Time Graduate Engineer (Electronics / Mechanical / Automobile) from a Reputed / Premiere College.
- Minimally 7+ Years of experience in the Automotive Industry with OEMs & comes with exposure towards setting up entire ecosystem for Electric Vehicle Project is must for this role.
- Program Management Skills.
- Thorough understanding of Electric Motors & Generators, Vehicle Controls, Motor Controls, Special EV Transmissions, Telematics, IoT and BMS.
- Good understanding of overall product attributes and financials.
- Exposure to EVs and the ecosystem - Charging Infrastructure, Business model, Financial Products.
- Analytical mindset and good problem-solving skills.
- Good team player with strong interpersonal skills & leadership Skills.
- Strong verbal and written communication skills.
- Managing goals, KRAs for the Collections & Operations team of 10-15 people
- Leading collection & operations strategy over dialler for better customer engagement & collection efficiency
- Driving visibility and actionability through Data & MIS reports for the Ops & collections team to lead higher operational efficiencies
- Monitoring call quality & drive customer call NPS through the team
- Engaging with external lawyers/ external vendors to promote specific legal/ non-legal campaigns
- Ideating, Creating & Implementing new campaigns and collaborating with Tech/ data science team to drive conversion and collections
What you need to have:
- MBA preferred with experience in start ups in similar domain
- 2+ experience in Collections Operation and Strategy is a must
- Should have managed a team of similar size in the past
- Structured communication & thought process
Position: DevOps Engineer
Job Description
The candidate should have the following Skills:
- Hands-on experience with DevOps & CICD open source tools (Jenkins, ), including AWS DevOps services (CodePipeline, CloudFormation, etc).
- Experience in building and deploying using Java/Python/Node.js on Cloud infrastructure (Docker or Kubernetes containers or Lambda.)
- Exposure to Cloud operations, releases, and configuration management
- Experience in implementing Non-functional requirements for microservices, including performance, security, compliance, HA and Disaster Recovery.
- Good soft skills, great attitude, and passion for working in a product startup environment
Total Experience of 2-5 years post BE or BTech or MCA in Computer Science Engineering.
2. Build large datasets that will be used to train the models
3. Empirically evaluate related research works
4. Train and evaluate deep learning architectures on multiple large scale datasets
5. Collaborate with the rest of the research team to produce high-quality research
- Automation Testing
- Manual Testing
- API Testing
- Performance/Load/Regression Testing
- Proficient on Mobile/Web Applications testing
- Should know any of these programming languages such as Java or Python
- Proficient on any one of these testing frameworks such as selenium, TestNG, Appium, Page Object Model, etc.
- Should have knowledge on Jira Bug tracking tool
- Knowledge on setting up automation testing infrastructure
- Writing automation testing scripts for Android/iOS/Web
- Should know about writing test cases & reporting defects
- Define severity and priority for each defect
- Understanding of the latest trends
- Accuracy and attention to detail
- Work with cross-functional teams to ensure quality throughout the development process








